37 complaints reported

1998 Toyota Sienna Latches/Locks

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
37
Crashes
0
Fires
0
Injuries
2

Complaint Timeline

Chronological view of owner reports

Jul 2002

RIGHT SLIDING DOOR HAS HAD MULTIPLE FAILURES OVER A FOUR YEAR PERIOD. RIGHT SLIDING DOOR LATCH FAILED, THE DOOR WOULD NOT REMAIN OPEN CAUSING A SAFETY HAZARD FOR PASSENGERS ATTEMPTING TO GET IN OR OUT. CABLE FOR DOOR FAILED, RESULTING IN DOOR BEING UNABLE TO BE OPENED AT ALL FROM INSIDE OR OUTSIDE. INSIDE DOOR PUSH BUTTON WOULD NOT WORK INTERMITENTLY, DOOR COULD NOT BE OPENED. EXTERIOR DOOR HANDLE WOULD NOT WORK INTERMITTENTLY, UNABLE TO OPEN DOOR. INTERIOR DOOR LOCK ASSEMBLY WOULD MIGRATE INTO DOOR HANDLE, UNABLE TO UNLOCK DOOR EXCEPT WITH BUTTON ON DRIVERS DOOR. EXTERIOR DOOR HANDLE BROKE INTO TWO PIECES. ALL PROBLEMS HAVE BEEN CORRECTED SO FAR, ALTHOUGH SOME WERE OUT OF WARRANTY AND WERE PAID FOR OUT OF POCKET. AM WAITING FOR RESPONSE FROM TOYATO MOTOR CORP REGARDING REIMBURSEMENT FOR REPAIRS TO DEFECTIVE DOOR. *AK

Type: Vehicle, Vehicle: 1998 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Jul 2001

LOCKING MECHANISM AND THE DOOR HANDLES ON SLIDING DOORS ON BOTH SIDES OF VEHICLE FAIL TO OPERATE PROPERLY. CONSUMER HAS DIFFICULTY OPENING BOTH SIDE DOORS, AND LATCH FAILS TO CATCH PROPERLY, ALLOWING DOORS TO OPEN DURING OPERATION OF VEHICLE. DEALERSHIP HAS EXAMINED VEHICLE NUMEROUS TIMES, AND FAILED TO EFFECTIVELY REMEDY THE PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK

Type: Vehicle, Vehicle: 1998 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jul 1999
Nov 2000 Injury

I PREVIOUSLY CONTACTED YOU ABOUT THE RIGHT DOOR, I AM CURRENTLY UNDER LEGAL ADVICE FOR THE AMPUTATION TO MY DAUGHTERS FINGER. WHILE GOING THROUGH LEGAL PROCESS LEFT DOOR FAILED, STARTED OUT WHERE EVERY NOW AND THEN IT WOULDNT STAY OPEN THEN IT WONT STAY OPEN ALL THE TIME ,THEN THE DOOR KNOB BROKE OFF NOW THE DOOR IS LOCKED COMPLETLY SHUT AND WE CANT OPEN IT. UNDER OUR ATTORNEYS ADVICE WERE TOLD TO NOT GET IT FIXED WHILE GOING THROUGH THE LAWSUIT, TRIED TO GET ATTORNEY TO LET US GET IF FIXED SEVERAL TIMES, HE SAYS WE CAN NOT EVEN GET A REPLACEMENT, THE DOORS ARENT THE ONLY DEFECTS ON THIS MINI VAN, WE HAVE PROBLEMS WITH THE VAN SWAYING TO ONE SIDE WHILE DRIVING, TIRES GETTING BAD TO FAST, EMERGENCY LIGHTS COMING ON FOR NO APPARENT REASONS, WINDSHIELD WHIPERS NOT WORKING, SEATS NOT STAYING IN CORRECTLY, SEATBELTS STICKING, CAR SHAKING ETC, ETC.....PLEASE HELP US WE NEED IT. *AK

Type: Vehicle, Vehicle: 1998 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jan 2000
Jul 2000 Injury

SLIDING DOOR DOESN'T LOCK IN PLACE WHEN OPENED. IT MOVES BACK & FORTH WHILE TRYING TO HOLD OPEN TO LET PASSENGERS IN & OUT. CONSUMER'S CHILD FINGER WAS AMPUTATED. THIS IS ONE OF MANY PROBLEMS WITH THIS VEHICLE, OWNER IS SEEKING FULL REIMBURSEMENT FOR PURCHASE. DEALER IS CHECKING INTO PROBLEM. *AK *ML

Type: Vehicle, Vehicle: 1998 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Mar 2000
Dec 1999

SIDE DOOR LATCHES CONTINUE TO JAM AND RATTLE. WHEN JAMMED DOORS WILL NOT LATCH OR LOCK CAUSING SEVERE SAFETY HAZARD. AS OF YET DEALER UNABLE TO SOLVE THIS PROBLEM

Type: Vehicle, Vehicle: 1998 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Dec 1999

THE DESIGN OF THE INSIDE SLIDING DOOR LOCK RELEASE IS VERY DIFFICULT TO OPERATE, EXCESSIVE FORCE REQUIRED TO ACTIVATE, UNABLE TO REMEDY.

Type: Vehicle, Vehicle: 1998 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Sep 1999

THE SLIDING DOOR SHUTS AND WILL NOT OPEN FROM THE INSIDE NOR OUTSIDE. HAS HAPPENED 3 TIMES AND DLR CAN'T FIX IT.*AK

Type: Vehicle, Vehicle: 1998 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Aug 1999

DOOR LOCKING INCONSISTENT--SLIDING DOOR.

Type: Vehicle, Vehicle: 1998 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jan 1998
Jan 1999

DOOR LOCKS ON SLIDING DOORS FAILED. MJS

Type: Vehicle, Vehicle: 1998 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jan 1997
Jul 1998

PASSENGER SIDE SLIDING DOOR LATCH FAILED. THE DOOR WILL NOT REMAIN IN THE OPEN POSITION.

Type: Vehicle, Vehicle: 1998 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jan 1998
Mar 1998

REAR DOOR TO VAN DOES NOT SHUT TIGHTLY.

Type: Vehicle, Vehicle: 1998 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Jul 1997

SLIDING DOOR DOES NOT LATCH IN COLD WEATHER.

Type: Vehicle, Vehicle: 1998 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation

Trend Over Time

Complaints by year

Quick Summary

The 1998 Toyota Sienna has 37 Latches/Locks complaints on file. Review the timeline above for detailed owner experiences.