19 complaints reported

2001 Toyota Sienna Structure

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
19
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

May 2018

THE DRIVER'S SIDE REAR SLIDING DOOR HAS SEVERAL TIMES NOW REFUSED TO LATCH, AND WHEN IN EMERGENCY SITUATION I HAVE LOCKED IT AND FORCED IT TO SHUT THEN IT WILL NOT UNLOCK AND IT HAS TO BE TAKEN APART TO BE OPENED AND THE WHOLE LATCH AND LOCK MECHANISM REWORKED BY THE MECHANIC, AND IN THE MEANTIME THE DOOR IS UNABLE TO BE OPENED WHICH IS EXTREMELY UNSAFE WHEN I HAVE CHILDREN IN THE MIDDLE AND BACK ROWS OF THE VAN. THIS IS THE THIRD TIME IN THE PAST 3 YEARS THAT THIS PROBLEM HAS OCCURRED, SO IT IS DEFINITELY AN ACTUAL PROBLEM WITH THE HARDWARE OF THE DOOR LATCH MECHANISM ITSELF AND NOT SIMPLY A GLITCH THAT OCCURRED ONCE OR SOMETHING.

Type: Vehicle, Vehicle: 2001 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: May 2018
Aug 2011

TL* THE CONTACT OWNS 2001 TOYOTA SIENNA. THE CONTACT STATED THAT THE RUNNING BOARD ON THE DRIVER SIDE FRACTURED AND COLLAPSED AFTER HE STEPPED ONTO IT TO ENTER THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE RUNNING BOARD WAS RUSTED UNDERNEATH AND WOULD NEED REPLACING. IN ADDITION, THE DEALER ADVISED THAT THE RUNNING BOARDS WERE NO LONGER BEING MANUFACTURED BY THE ORIGINAL MANUFACTURER. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 101,000.

Type: Vehicle, Vehicle: 2001 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jan 2011
Dec 2010

TL*THE CONTACT OWNS A 2001 TOYOTA SIENNA. WHILE THE VEHICLE WAS BEING SERVICED, THE CONTACT WAS INFORMED THAT THE SPARE TIRE WAS MISSING. THE CONTACT REFERENCED RECALL 10V160000 (STRUCTURE) AND WAS INFORMED THAT THE PARTS WERE BACKORDERED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 141,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 150,000.

Type: Vehicle, Vehicle: 2001 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jul 2010
Sep 2010

TL*THE CONTACT OWNS A 2001 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH A METAL BAR UNDERNEATH THE STEPS ON THE SIDE OF THE VEHICLE WERE DRAGGING ON THE GROUND. THE CONTACT PULLED OVER AND NOTICED THAT THE STEPS HAD MAJOR RUST UNDERNEATH IT. HE WAS CONCERNED THAT SOMEONE COULD BE SEVERELY INJURED. THE CONTACT STATED THAT THE MANUFACTURER WOULD NOT COVER THE REPAIR COST. THE FAILURE MILEAGE WAS 55,000.

Type: Vehicle, Vehicle: 2001 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Sep 2010
Jun 2009

MY 2001 TOYOTA SIENNA XLE POWER SLIDING DOOR ON THE PASSENGER SIDE (CAME ONLY WITH THIS ONE POWER DOOR) DID NOT WORK PROPERLY. IT DID NOT OPEN BY PRESSING THE BUTTON, IT WORKS TO CLOSE BUT NOT TIGHT. WHEN I CHOOSE TO USE IT MANUALLY, IT IS SO HEAVY THAT THE CHILDREN HAVE NOT ENOUGH STRENGTH TO OPEN IT. THEY HAVE TO EXIT THE CAR FROM THE DRIVER'S SIDE OTHER THAN ON THE CURB SIDE. IT PLACES THE PASSENGERS IN DANGEROUS SITUATION, AS WELL AS TO THE DRIVER IF HE HAS TO COME OUT OF THE CAR TO HELP OPEN THE DOOR AT THE CURB SIDE. MY COMPLAINT IS THAT DOOR SHOULD BE OPERATED AS LIGHT AS THE OTHER DOOR WHEN IT IS IN THE MANUAL MODE AND THE COST TO FIX IS TOO MUCH (ABOUT $2,000) TO AFFORD. *TR

Type: Vehicle, Vehicle: 2001 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jun 2009
May 2009

THE POWER SLIDING DOOR ON OUR 2001 TOYOTA SIENNA MINIVAN QUIT WORKING. AFTER A MORNING OF RESEARCH ON THE INTERNET I FEEL COMPELLED TO COMPLAIN AS THIS IS EVIDENTLY A RECURRING PROBLEM. IT CAN BE OPENED MANUALLY WITH MODERATE EFFORT. *TR

Type: Vehicle, Vehicle: 2001 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Apr 2009
May 2009

TL*THE CONTACT OWNS A 2001 TOYOTA SIENNA. THE CONTACT STATED THAT THE PASSENGER SIDE SLIDING DOOR STOPPED WORKING. THE DOOR DOES NOT OPEN ALL THE WAY WITH THE REMOTE CONTROL OR MANUALLY. THE CONTACT HAS TO FIND A WAY TO OPEN THE DOOR WHEN THIS OCCURS, WHICH IS USUALLY IN RAINY OR SNOWY CONDITIONS. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT IT WOULD COST $2,200 TO REPLACE THE MOTOR AND THE COMPUTER. THE FAILURE MILEAGE WAS 110,000.

Type: Vehicle, Vehicle: 2001 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: May 2004
Aug 2008

THE SLIDING DOORS OF OUR 2001 TOYOTA SIENNA XLE ARE NOT RELIABLE OPERATED. SOMETIMES WORK SOMETIME NOT, SOMETIME STUCK, NO SAFETY SENSOR. ONLY A MAN CAN PUSH THE CLOSING DOOR BACK OPEN. IF A CHILD IN THE PATH OF A CLOSING DOOR, MANUALLY PUSHING BACK THE DOOR IS IMPOSSIBLE FOR ME. THE PUSH BUTTON AND THE KEY BUTTON SOMETIMES WORK SOMETIMES NOT SINCE THE FIRST YEAR. WE BROUGHT IN ELMORE TOYOTA MANY TIMES. THEY SAID NOTHING WRONG WITH IT. WE COMPLAINED TO COOPERATE TOYOTA, THEY REFERRED US BACK TO ELMORE TOYOTA, WITH THE SAME ANSWER NOTHING WRONG. WE FEAR FOR THE SAFETY OF OUR CHILDREN. THIS IS OUR LAST RESORT FOR HELP. WHEN WE HAVE MONEY TO REPLACE THIS CAR, THERE WILL BE NO MORE TOYOTA ON OUR LIST. *TR

Type: Vehicle, Vehicle: 2001 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Feb 2001
Aug 2008

WATER LEAKS INTO FRONT PASSENGER AND DRIVER AREAS AND SETTLES AND SOAKS ON FRONT CARPET. IT ENTERS THROUGH THE ROOF AREA OR DOOR SEALS. HAPPENS WHEN EVER IT RAINS. *TR

Type: Vehicle, Vehicle: 2001 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jan 2006
Feb 2008

TL*THE CONTACT OWNS A 2001 TOYOTA SIENNA. THE CONTACT STATED THAT SHE NOTICED WATER ON THE FLOOR OF THE FRONT PASSENGER SIDE WHEN IT WOULD RAIN. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 94,000.

Type: Vehicle, Vehicle: 2001 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Dec 2007
Sep 2007

2005 TOYOTA SIENNA DRIVER SIDE DOOR MADE A LOUD POP WHEN OPENING. CUSTOMER STATED SHE TOOK IT TO THE DEALER AND THEY TOLD HER IT WOULD COST 300 TO 400 DOLLARS. CONSUMER WOULD LIKE TO KNOW HOW MANY SIENNA'S HAVE THIS PROBLEM. *KB THE DEALER INFORMED THE CONSUMER, THAT THE WELD ON THE DOOR HINGE WAS BROKEN. THE CONSUMER TOOK THE VEHICLE TO A COLLISION CENTER AND WAS TOLD THE PRICE WOULD BE $250.00 DOLLARS. THE DEALER DID AGREE TO PAY HALF OF THE COST. *JB

Type: Vehicle, Vehicle: 2001 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jan 2007
Sep 2003

DEAR SIRS, I WANT TOYOTA TO BUY BACK MY SIENNA VAN. I HAVE HAD MY VAN REPAIRED 4 TIME FOR A INOPERATIVE POWER SLIDING DOOR,ERRATIC OPERATING POWER SLIDING DOOR, UNINTENTIONAL ACTIVATION POWER SLIDING DOOR. THE DOOR IS NOW BROKE AGAIN. AFTER THEY FIX THE DOOR THIS WILL BE THE 5TH REPAIR TO THE DOOR. THE DOOR NOW OPENED ONE TIME WHILE DRIVING THE CAR AT SLOW SPEED. THIS IS NOT SAFE!

Type: Vehicle, Vehicle: 2001 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Sep 2003
Aug 2002

SUNVISOR SWINGS FREELY AND STRIKES DRIVER IN HEAD WHEN TURNING CORNER. APPEARS TO BE CAUSED BY HOT WEATHER. SUNVISOR WAS REPLACED BY TOYOTA, BUT STILL CAUSES SAME PROBLEM.*AK

Type: Vehicle, Vehicle: 2001 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jan 2002
Apr 2002

WHEN MAKING TURNS DRIVER SUNVISOR SWINGS OUT AND HITS CONSUMER ON THE HEAD. VEHICLE HAS BEEN TAKEN TO DEALER 3 TIMES, NO REMEDY AVAILABLE.*AK

Type: Vehicle, Vehicle: 2001 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jan 2002
Oct 2001

SUNVISOR SWINGS LEFT TO RIGHT UPON TURNS. HITS DRIVER IN THE HEAD. WHEN POSITIONED TO THE SIDE WINDOW, IT SWINGS TO THE RIGHT. WHEN POSITIONED AT FRONT MUST BE HOOKED OR HITS DRIVER IN HEAD. WHEN DRIVING TOWARD SUN MUST HOLD VISOR IN POSITION, SIDE WINDOW OR WINDSHIELD. CAUSES DRIVER DISTRACTION AND SAFETY PROBLEMS. *AK

Type: Vehicle, Vehicle: 2001 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jun 2000
Sep 2001

AUTOMATIC SLIDING DOORS W/O REVERSING SENORS ARE A SERIOUS INJURY RISK. *AK

Type: Vehicle, Vehicle: 2001 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Aug 2001
Aug 2001

AFTER PURCHASING A NEW SIENNA IN MARCH MY DRIVER SIDE POWER SLIDING DOOR FAILED IN MAY. THE DRIVER SIDE POWER DOOR ECU WAS REPLACED. 10 DAYS LATER THE DOOR FAILED AGAIN, THIS TIME THE DOOR WAS ADJUSTED AND REINITIALIZED. AS I TESTED THE DOOR AT TIME OF PICKUP THE DOOR FAILED AGAIN. THE REAR LATCH PIN SWITCH WAS REPLACED AND THE DOOR WAS REINITIALIZED. THE DOOR WORKED FINE UNTIL FAILURE JULY 31ST. SOME ADJUSTMENTS WERE MADE AND THE DOOR WAS REINITIALIZED, AT TIME OF PICKUP AUGUST 5TH THE DOOR FAILED AGAIN. A FIELD TECH FROM TOYOTA FOUND LOOSE PINS IN THE DOOR AND THE MAIN BATTERY POWER LEVEL WAS LOW. THE PINS WERE FIXED AND THE ALTERNATOR BELT WAS REPLACED WITH A HEAVIER ONE TO INCREASE THE MAIN BATTERY POWER. HOPEFULLY THIS WILL SOLVE THE PROBLEM AS I FEAR DOOR MALFUNCTION WITH MY CHILDREN'S SAFETY MY MAIN CONCERN!*AK

Type: Vehicle, Vehicle: 2001 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jul 2001
Jun 2001

IT TAKES CONSIDERABLE AMOUNT OF WEIGHT TO HAVE REBOUND FEATURE FOR POWER SLIDING DOOR TO OPERATE. CONSUMER FEELS THIS FEATURE IS USELESS AS A SAFETY FEATURE.*AK *SLC

Type: Vehicle, Vehicle: 2001 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Apr 2001

THE POWER SLIDING DOOR SYSTEM IS DANGEROUS WITH SMALL CHILDREN. THE DOOR TAKES INCREDIBLE RESISTENCE BEFORE THE REVERSING SYSTEM WILL KICK IN AND STOP THE DOOR FROM CLOSING. THE SYSTEM APPEARS TO BE DESIGNED MAINLY TO PROTECT THE DOOR MOTORS FROM DAMAGE, NOT TO PROTECT PEOPLE FROM INJURY. INFACT, THE OWNER'S MANUAL SPECIFICALLY SAYS TO TURN THE POWER DOOR SYSTEM OFF WHEN SMALL CHILDREN ARE PRESENT, YET THIS VEHICLE AND THESE FEATURES ARE MARKETED TO FAMILIES WITH SMALL CHILDREN. ALSO THE CHILD LOCK-PROTECTION SYSTEM DOES NOT WORK WHEN THE POWER DOOR SYSTEM IS TURNED ON. THE RESISTANCE REQUIRED TO STOP THE POWER DOOR IS VERY SUBSTANTIAL. ANY BODY PART, EVEN AN ARM OR LEG OF AN ADULT THAT GOT CAUGHT IN THE DOOR COULD SUFFER SERIOUS INJURY. THE DOORS ARE VERY DIFFICULT TO OPEN AND CLOSE WHEN THE POWER SYSTEM IS TURNED OFF. THE DEALER AND SALES PERSON KNEW I HAD TWO SMALL CHILDREN. THEY SHOWED ME HOW WONDERFUL THE POWER DOOR SYSTEM WAS WHEN YOU HAD YOUR HANDS FULL CARRYING A CHILD. THEY TOLD ME IT HAD A SAFETY SYSTEM SO THAT PEOPLE WOULDN'T GET HURT IF THEY WERE IN THE PATH OF THE CLOSING DOOR. UNFORTUNATELY, I DID NOT GET TO FULLY TEST THE POWER DOORS AND READ THE OWNER'S MANUAL IN DETAIL WITHIN THE FIRST 3 DAYS AFTER ACCEPTING DELIVERY. WHEN I TRIED TO GET THEM TO REPURCHASE THE VEHICLE AFTER TWO WEEKS AND LESS THAN 1000 MILES, EVEN AT A PRICE LESS THAN MY PURCHASE PRICE, THEY REFUSED TO EVEN CONSIDER IT. THESE DOORS ARE DANGEROUS. THE POWER DOORS OF OTHER MINIVAN MANUFACTURERS REQUIRE VERY LITTLE RESISTANCE TO INVOKE THE PROTECTION SYSTEM, AND SEVERAL INCLUDE OTHER SAFETY FEATURES LIKE OPTICAL EYES. TOYOTA SHOULD BE REQUIRED TO REDESIGN AND THEN RECALL/REPLACE THIS POWER DOOR SYSTEM.*AK

Type: Vehicle, Vehicle: 2001 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation

Trend Over Time

Complaints by year

Quick Summary

The 2001 Toyota Sienna has 19 Structure complaints on file. Review the timeline above for detailed owner experiences.