2005 Toyota Sienna Seat Belts

DRIVER AND PASSENGER FRONT SEAT BELTS DO NOT RETRACT PROPERLY. IT GIVES DRIVER AND FRONT PASSENGER A SENSE THAT THE SEATBELTS WORK ONLY TO FIND THE SEATBELT IS LOOSE AT THE WAIST. A KNOWN PROBLEM BY TOYOTA IN THE 2016 "CAMPAIGN" WHEREBY THEY INSTALLED DRIVER AND FRONT PASSENGER SEATBELTS. HERE IT IS 2020 AND THE EXACT SAME ISSUE IS HAPPENING.

THE FRONT SEAT BELTS GETS TANGLED. IT TAKES A LOT OF TIME AND EFFORT TO GET IT UNTANGLED. MOST RECENTLY I WAS UNABLE TO GET IT UNTANGLED SO I HAD TO TAKE IT TO MY GARAGE TO GET IT UNTANGLED. VERY SERIOUS SAFETY PROBLEM IF IT GET TANGLED WHILE I AM OUT RUNNING ERRANDS AND CANNOT GET IT UNTANGLED SO I CAN DRIVE HOME. HAZARDOUS AND SHOULD BE RECALLED!

ON NUMEROUS OCCASIONS, THE FRONT PASSENGER SAFETY BELT HAS GOTTEN BOUND UP AND STUCK IN THE GUIDE ON THE A PILLAR. THIS HAS HAPPENED WHILE PUTTING ON THE BELT, AS WELL AS WHILE THE VEHICLE IS IN MOTION. I'M CONCERNED THAT IF THIS HAPPENS DURING A COLLISION THE FRONT PASSENGER WILL NOT BE PROPERLY RESTRAINED AND COULD BE INJURED. I HAVE BEEN ABLE TO FREE THE BELT WITH TOOLS BEFORE, BUT AM NO LONGER ABLE TO DO SO.

THE RIGHT FRONT PASSENGER SEATBELT FREQUENTLY BINDS UP IN THE TOP GUIDE AREA. THE SEATBELT IS NOT USABLE.

FRONT PASSENGER SEAT BELT GETS JAMMED AND COMES OUT ALL THE WAY WONT GO BACK IN.

THE PASSENGER SIDE SEAT BELTS WHEN PULLED OUT TO ENABLE THE PASSENGERS TO BUCKLE CAN BECOME FOLDED AND LODGED IN THE OPENING AT THE PILLAR PREVENTING THE BELT TO MOVE FURTHER. THIS RENDERS THE BELT USELESS UNTIL THE PASSENGER CAN DISLODGE IT FROM THE OPENING. IT CAN TAKE AS MUCH AS 20 MINUTES TO FREE/OR DISLODGE THE BELT FROM IT'S PINCHED POSITION.

I OWN A 2005 TOYOTA SIENNA VAN AND HAVE BEEN BRAGGING ON IT TO EVERYONE EXCEPT FOR ONE BIG PROBLEM THAT HAS HAUNTED ME SINCE 2016. THE PROBLEM IS THAT IT HAS FAULTY SEAT BELTS THAT WERE INSTALLED IN THIS VAN AND THEY WERE RECALLED. IT TOOK FOREVER TO CONVINCE ADAMS OF LEE'S SUMMIT TO REPLACE THEM BECAUSE THEY DIDN'T DO IT EVERY TIME. MY HUSBAND [XXX] FOUGHT WITH [XXX] OF LEE'S SUMMIT DEALERSHIP ON SEVERAL OCCASIONS TRYING TO GET THE ORIGINAL RECALL PERFORMED BECAUSE THE SEATBELTS WOULD NOT DO IT EVERY TIME. IN THE MEAN TIME I WAS FORCED TO CARRY A SMALL SCREWDRIVER A FORCED TO SIT IN PARKING LOTS IN DANGER AS I FOUGHT TO TRY AND UNTANGLE THE CROSSOVER OF THE SEATBELT. THAN AFTER MANY TRIPS THEY FINALLY REPLACED THE SEATBELTS. WITHIN A YEAR THE POST HEIGHT ADJUSTMENT BROKE ON THE DRIVERS SIDE AND IT BROKE IN THE UP TALLEST POSITION WEAR MY 6' 2' HUSBAND NEEDS IT. I AM A 5'5' WOMEN WITH DISABILITIES AND HAVING TO CONSTANTLY FIGHT WITH THESE SEATBELTS TO GO TO MY DOCTORS APPOINTMENTS IS HORRIBLE. SO NOW IT SITS ACROSS MY THROAT, VERY PAINFUL AND UNSAFE. HE HAS TAKEN BACK TO THE DEALER TWO TIMES AND THEY REFUSE TO HONOR THEIR WORK OR PART. FIRST TIME ON 05/02/2017 WHICH WAS LESS THAN A YEAR AFTER IT WAS REPLACED, NOTED AS BODY/INTERIOR REPAIR ORDER. THEY REFUSED TO REPAIR IT. SECOND TIME WE BROUGHT IT UP AGAIN AT AN OIL CHANGE ON 7/3/2018 THEY ALSO REFUSED. THEY WERE PAID TO INSTALL IT UNDER WARRANTY IT SHOULD COME WITH SOME TYPE OF A WARRANTY WITH THIS INSTALLATION. SEATBELTS ARE DESIGNED TO BE WORN ACROSS OUR LEGS AND ACROSS OUR SHOULDER, NOT OUR NECK. I FEEL SOMETHING NEEDS TO BE DONE FOR MY SAFETY. YOU ATTENTION TO THIS PROBLEM WOULD BE GREATLY APPRECIATE. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE DRIVERS SIDE SEAT BELT GETS TWISTED WITH RETRACTION & GETS STUCK IN THE EXTENDED POSITION CAUSING A SAFETY CONCERN

SEAT BELT WILL NOT RETRACT LIKE IT SHOULD. THIS HAPPENS TOO OFTEN. NOT JUST IN MY CAR.

FRONT DRIVER AND PASSENGER SEAT BELTS CONSTANTLY FOLDING OVER AND GETTING STUCK IN RETRACTING MECHANISM. THIS HAPPENS WHETHER VAN IS STATIONARY OR DRIVING. PULL OUT SEAT BELT TO BUCKLE, IT GETS FOLDED AND STUCK ON THE WAY BACK IN. THEN IT WON'T GO IN OR OUT.

SEAT BELTS WON'T BE ABLE TO RETRACT. IT IS GETTING WORSE AND WORSE.

FRONT PASSENGER SIDE SEAT BELT JAMMED AND WON'T RETRACT. IT HAPPENS SO OFTEN EVEN AFTER DE-ASSEMBLED IT AND PUT BACK TOGETHER

I MADE AN APPOINTMENT AND SHOWED UP 15 MINUTES EARLY AT 11:15AM FOR MY APPOINTMENT AT A THE TOYOTA SERVICE CENTER ON 4TH AVENUE IN SAN FRANCISCO. I HAVE TWO RECALLS ISSUES ON MY 2005 SIENNA (SHIFT LOCK SOLENOID AND CORROSION OF THE SPARE TIRE CARRIER) AND THIS SUPER ANNOYING AND UNSAFE LOCKING OF MY FRONT SEAT BELTS BOTH ON THE DRIVER AND PASSENGER SIDE. THE SEAT BELT ISSUE SHOULD BE COVERED UNDER A WARRANTY ENHANCEMENT - ZF2. IT TOOK THEM 5 HOURS TO FIX BOTH RECALL BUT THEY REFUSE TO FIX MY SEAT BELT ISSUE. AT FIRST, THEY SAID THEY COULDN'T REPLICATE THE ISSUE. I DROVE OFF AND WHAT DO YOU KNOW, THE SEAT BEAT GOT STUCK AGAIN! I DROVE BACK TO THE SERVICE CENTER AND SHOW MY SERVICE PERSON. HE JERKED THE SEAT BELT LEFT AND RIGHT TO LOOSEN IT AND THEN SAID THIS "JUST HAPPENS" AND THERE IS NOTHING THEY CAN DO ABOUT IT. HE SAID THE WARRANTY ENHANCEMENT WAS FOR THE RETRACTOR MECHANISM AND NOT FOR THE FOLDING SEATBELT ISSUE. I SAID, THIS IS OBVIOUSLY A DEFECT IN THE DESIGN OF THE SEATBELT HOLDER/ATTACHMENT AND TOYOTA SHOULD FIX IT. WAS TOLD, "NOPE, SORRY, CAN'T HELP YOU." I WAS SO MAD. WASTED A WHOLE DAY AND DIDN'T GET THE MOST IMPORTANT ISSUE TO ME FIXED. TOYOTA IS NO LONGER CARING ABOUT ITS CUSTOMER.

DRIVER AND PASSENGER SEAT BELTS ARE NOT RETRACTING PROPERLY WHEN FASTEN. AS A RESULT, THE SEAT BELT HAS TOO MUCH SLACK AND THIS WILL NOT PROTECT THE OCCUPANTS FROM AN ACCIDENT OR BODILY INJURY. THE DRIVERS BELT ALSO HAS BECOME FRAYED.

TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. WHILE THE VEHICLE WAS PARKED, THE MID REAR SEAT BELTS FAILED TO RETRACT WHEN IN USE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT ONLY THE FRONT SEAT BELTS WERE COVERED UNDER A WARRANTY. THE FAILURE MILEAGE WAS UNKNOWN.

THE DRIVER SEAT BELT WILL NOT RETRACT CAUSING IT TO BE COMPLETELY USELESS.

WHILE PUTTING ON THE SEAT BELT ON THE DRIVER'S SIDE, THE SEAT BELT WOUND NOT EXTEND OUT OF ITS HOLDER TO ALLOW THE BELT TO CLICK INTO ITS HOLSTER. I WOULD HAVE TO PULL IT MULTIPLE TIMES OR JIGGLE THE HOLDER ON THE SIDE WALL OF THE VAN TO GET IT TO WORK. IT DOES NOT ALLOW THE DRIVER TO BE BELTED. IT HAS HAPPENED MULTIPLE TIMES SINCE THE START DATE. *TR

THE FRONT PASSENGER SIDE SEAT BELT IS TWISTED AND WON'T RETRACT. IT PROVIDES NO PROTECTION AND WILL NOT WORK IN A CRASH. THIS IS AN ONGOING PROBLEM WITH ALL SEAT BELTS IN THIS CAR. *TR PLEASE GET THIS RECALLED BEFORE SOMEONE IS HURT.

THE PASSENGER SIDE MIDDLE SEAT SEATBELT WILL NOT RETRACT. IT IS FULLY EXTENDED, WILL NOT RETRACT AND THEREFORE DOES NOT SAFELY GUARD THE PERSON SITTING IN THIS SEAT. THE FAILURE OF THE SEAT BELT HAS EFFECTIVELY REMOVED THE USE OF ONE SEAT OF A SEVEN-PASSENGER VAN. IT IS NOW A SIX-PASSENGER VAN. *TR

TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT THE FRONT DRIVER SIDE SEAT BELT WOULD NOT RETRACT. THE SEAT BELT WAS FULLY EXTENDED AND WOULD NOT RETRACT; THEREFORE, IT DID NOT SAFELY GUARD THE OCCUPANT IN THE SEAT. THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 47,000.

THE DRIVER SIDE,FRONT PASSENGER AND BACK PASSENGER SEAT BELTS HAVE ALL FOLDED OVER SO THAT THEY WOULD NOT RETRACT AFTER BEING USED. THIS REQUIRED REPAIR TO MAKE THE SEAT BELTS USABLE AGAIN. IN THE EVENT OF A CRASH THE SEAT BELTS MAY NOT WORK. *TR

THE SEAT BELT KEEPS TWISTING AND STICKING, MUST TAKE ALL TRIM OFF TO FIX, TIME CONSUMING AND VERY FRUSTRATING, ALSO SAFETY ITEM, OCCURS ON A REGULAR BASIS, SHOULD BE A RECALL, OR FREE FIX AT DEALERSHIP. *TR

SO, FAR NOTHING HAS HAPPENED, BUT MY SEAT BELT ON DRIVER SIDE GETS FOLDED OVER AND WILL NOT RELEASE AND SO YOU CAN'T PUT THE BELT ON, I DID TAKE TO TOYOTA A WHILE BACK AND THEY FOUND NOTHING WRONG, BUT IT DOESN'T HAPPEN ALL THE TIME, BUT FROM TIME TO TIME IT WILL CURL OVER AND YOU CAN'T MOVE THE BELT TO PUT IT ON. WITH A LOT OF EFFORT YOU CAN FINALLY UNCURL IT. I HAVE BEEN IN PLACES WHERE YOU STOP GO SHOP AND COME OUT AND THERE YOU ARE STRUGGLING TO GET THE BELT ON SO YOU CAN BUCKLE UP AND BE ON YOUR WAY. THANK YOU! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE DRIVER SIDE AND PASSENGER SIDE SEATBELTS KEEP GETTING FOLDED OVER AND STUCK WHILE TRYING TO RETRACT. THEY STOP RETRACTING AND GET JAMMED. SOMETIMES THE JAM CAN BE WORKED OUT, BUT ONCE IT HAD TO GO TO THE DEALER AND BE TAKEN APART. I AM CONCERNED THAT IN AN ACCIDENT THE SEATBELT WILL FAIL SINCE IT CAN'T PROPERLY HOLD WHEN RETRACTING OR BEING PULLED OUT. *TR

THE PASSENGER AND DRIVERS SIDE SEAT BELTS GET STUCK CONSTANTLY. *TR