42 complaints reported

2010 Toyota Sienna Structure

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
42
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Dec 2020

DASHBOARD CRASH ITSELF AND STICKY. I ALWAYS USE WINDSHIELD SUN SHADE COVER. I ASKED LOCAL TOYOTA DEALER BUT IT IS NOT RECALL. *TR

Type: Vehicle, Vehicle: 2010 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jun 2017
Oct 2020

THE DASHBOARD IS DEFECTIVE. TOYOTA ACKNOWLEDGE THIS DEFECT, AND ISSUES A FREE REPLACEMENT. HOWEVER, TOYOTA CLAIMS THE WARRANTY PERIOD HAS EXPIRED, AND WILL NOT REPLACE MY DASHBOARD. DUE TO COVID 19 LOCKDOWN, I DID NOT GET IT FIXED EARLIER, AND WAS NOT AWARE THAT RECALLS HAVE EXPIRING AN EXPIRING DATE.

Type: Vehicle, Vehicle: 2010 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jun 2020
Jul 2020

TL* THE CONTACT OWNS A 2010 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER'S AND PASSENGER'S SIDE DASHBOARD WAS STICKY AND MELTING. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, HIS VIEW WAS OBSTRUCTED DUE TO THE GLARE FROM THE DASHBOARD. LONGO TOYOTA OF PROSPER (2100 W UNIVERSITY DR, PROSPER, TX 75078 (469) 850-6315) WAS CONTACTED AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT WAS PROVIDED INFORMATION ON REGARDING AN EXTENDED WARRANTY ON THE VEHICLE REGARDING THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE EXTENDED WARRANTY INFORMATION WAS SENT OUT IN 2016. THE FAILURE MILEAGE WAS 65,000.

Type: Vehicle, Vehicle: 2010 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jan 2020
Jul 2019

MECHANISM INSIDE RIGHT SLIDING DOOR CRACKED AND DOOR IS PERMANENTLY CLOSED. BOTH LEFT AND RIGHT SIDE THE PULLY WIRE THAT OPENS THE DOOR SNAPPED. BOTH DOORS NOW MALFUNCTIONED WITH ONE DOOR COMPLETELY SEALED CLOSED.

Type: Vehicle, Vehicle: 2010 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jul 2019
Dec 2018

TL* THE CONTACT OWNS A 2010 TOYOTA SIENNA. THE CONTACT STATED THAT THE SLIDING DOORS FAILED TO OPERATE ON OCCASION. THE DOORS ONLY WORKED BY USING THE REMOTE CONTROL HANDLE FROM OUTSIDE THE VEHICLE. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 84,600.

Type: Vehicle, Vehicle: 2010 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Dec 2017
Jun 2018

THE POWER CABLE TO THE DRIVER'S SIDE DOOR SNAPPED OFF RESULTING IN NO MORE POWER DOOR. THE VEHICLE WAS STATIONARY.

Type: Vehicle, Vehicle: 2010 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jan 2018
Nov 2017

DRIVER SIDE SLIDING DOOR. CABLE HAS COME LOOSE. DOOR NO LONGER OPENS AND CLOSES WHEN PRESSING THE OPEN/CLOSE BUTTON. VEHICLE IS STATIONARY. NOW IT IS VERY DIFFICULT TO MANUALLY OPEN OR CLOSE THE DOOR. PASSENGER MUST NOW EXIT FROM PASSENGER SIDE OF CAR. THIS IS A SAFETY HAZZARD.

Type: Vehicle, Vehicle: 2010 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Nov 2017
Nov 2017

SECOND FAILURE OF SLIDING SIDE DOOR WHEREBY CABLE THAT OPENS AND CLOSES THE DOOR AUTOMATICALLY MALFUNCTIONS.THE DOOR GETS JAMMED PARTWAY OPEN TRAPPING PASSENGERS INSIDE. THE ONLY WAY OUT IS TO CUT THE CABLE.

Type: Vehicle, Vehicle: 2010 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Oct 2017
Jun 2017

TL* THE CONTACT OWNS A 2010 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER SIDE REAR DOOR DID NOT OPEN AND THE CABLE WAS HANGING OUT THE TRACK. THE VEHICLE WAS TAKEN TO THE DEALER VANDERSTEIN TOYOTA IN ROCHESTER NEW YORK FOR A DIAGNOSIS. THE SLIDING DOOR CABLE FRACTURED AND NEEDED REPLACEMENT. THE CONTACT ALSO STATED THAT THE PASSENGER SIDE REAR DOOR EXPERIENCED THE SAME FAILURE LAST YEAR, BUT IN THE RECENT FAILURE, THE LATCH WAS FRACTURED. THE VEHICLE WAS REPAIRED LAST YEAR. THE VEHICLE WAS NOT REPAIRED FOR THE RECENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT THE VIN DID NOT QUALIFY FOR THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 105,000. THE VIN WAS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2010 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: May 2017
Apr 2017

DRIVER SIDE POWER DOOR CABLE BROKE WHILE OPENING THE DOOR. CANNOT OPEN DOOR AT ALL NOW. HAVING TO PAY $2000 TO GET NEW CABLE AND MOTOR. LOTS OF SIMILAR POWER DOOR PROBLEMS RECORDED ON THE WEB. TOYOTA SHOULD SHARE REPAIR COST AS THE PARTS FAILURE OBVIOUSLY POSES SAFETY ISSUE IF NOT REPAIRED ASAP.

Type: Vehicle, Vehicle: 2010 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jan 2017
Mar 2017

WHILE PARKED DRIVER SIDE REAR PANEL WINDOW FELL FROM VEHICLE. 2ND ISSUED DRIVER SIDE REAR SLIDING DOOR CABLE SNAPPED CAUSING DOOR TO BE DISABLED. UNKNOWN WHEN THE CABLE SNAPPED.

Type: Vehicle, Vehicle: 2010 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jan 2016
Feb 2017

CABLE DRIVING THE SLIDING DOOR JAMS WITH DOOR ONLY 9" OPEN. OCCUPANTS COULD BE TRAPPED INSIDE VEHICLE. CABLE HAS TO ARE CUT TO OPEN THE DOOR COMPLETELY.

Type: Vehicle, Vehicle: 2010 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Sep 2016
Jan 2017

SLIDING DOOR CABLES BROKEN BOTH RIGHT AND LEFT SIDES

Type: Vehicle, Vehicle: 2010 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jan 2017
Jul 2016

TAKATA RECALL. TOYOTA SIENNA 2010. POWER SLIDING DOOR ON PASSENGER SIDE - THE CABLE FOR POWER DOOR OPERATION SNAPPED OUT OF NOWHERE. THE POWER FUNCTION NO LONGER WORKS AND I HAVE AN 18" CABLE HANGING OUT THE SIDE OF MY CAR NOW. CAR IS ONLY 6 YEARS OLD WITH 85,000 MILES AND ESTIMATE FOR REPAIR IS OVER $2,000. IT WAS PURCHASED AS CERTIFIED PREOWNED BUT WE WERE TOLD THE DOORS ARE NOT COVERED UNDER WARRANTY FOR THIS YEAR. I'M READING ONLINE OF MANY OTHER OWNERS HAVING THE EXACT SAME ISSUE.

Type: Vehicle, Vehicle: 2010 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jul 2016
Jul 2016

DRIVER SIDE POWER SLIDING DOOR CABLE BROKE AFTER ONLY 6 YEARS AND 100,000 MILES. MADE IT IMPOSSIBLE TO OPEN DOOR AS CABLE WAS CAUGHT IN DOOR. CAR WAS STATIONARY.

Type: Vehicle, Vehicle: 2010 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jun 2016
May 2016

AT 102000 MILES LEFT POWER SLIDING DOOR CABLE BROKE DURING NORMAL OPERATION. IN ITS BROKEN STATE DOOR ONLY OPENS MANUALLY ABOUT 7 ITO 8 INCHES AND ONLY WITH SOME FORCE. THE CABLE MAY HAVE BROKEN ON THE PREVIOUS CYCLING OF THE DOOR. THAT IS NOT KNOWN. THE PROBLEM WAS DISCOVERED WHEN UPON STOPPING TO EXIT THE DOOR. NOT KNOWING WHY THE DOOR WOULD NOT OPEN, I PROCEEDED TO OPEN IT MANUALLY. DOOR SLID OPEN WITH A BIT OF FORCE REQUIRED THEN STOPPED. NO ADDITIONAL AMOUNT OF FORCE WOULD ALLOW IT TO OPEN FURTHER. THE SAFETY CONCERN IS: HAD PASSENGERS NEEDED TO ESCAPE RAPIDLY, AND NOT KNOWN THE CABLE WAS BROKEN, THEY WOULD HAVE BEEN BARRED FROM EXITING RAPIDLY FROM THE TWO ROWS OF SEATS.

Type: Vehicle, Vehicle: 2010 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: May 2016
May 2016

WHEN WE WENT TO OPEN THE POWER SLIDING SIDE DRIVERS DOOR..THE WIRE BROKE AND IT WOULD NOT OPEN ALL THE WAY. IT HAD TO BE FORCED CLOSED. THE WIRE THAT CONTROLS THE POWER DOOR HAD BROKE. TOYOTA SAID IT WOULD COST ABOUT $2500.00 TO FIX. WE USED THE OTHER BACK SIDE DOOR UNTIL THE WIRE ON IT BROKE ALSO. IT WAS ABLE TO BE USED MANUALLY. MY BROTHER-IN-LAW WAS ABLE TO GET THE DRIVERS SIDE DOOR UNSTUCK SO WE CAN USE IT MANUALLY ALSO. CAN NOT AFFORD TO PAY $5000.00 TO FIX POWER DOORS.

Type: Vehicle, Vehicle: 2010 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jan 2015
Apr 2016

PUSHED THE BUTTON TO CLOSE THE DRIVER'S SIDE AUTOMATIC SLIDING DOOR AND THE CABLE BROKE LEAVING THE DOOR STUCK HALF-OPEN AND HALF-CLOSED.

Type: Vehicle, Vehicle: 2010 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Aug 2015
Mar 2016

THE AUTOMATIC DOOR TO MY VAN STOPPED WORKING I TOOK IT TO THE DEALER WHERE I WAS TOLD THIS IS A COMMON PROBLEM ON THESE VEHICLES. I WAS TOLD THAT THE CABLE ON THE DOOR IS WHAT NEEDED TO BE REPLACED BUT YOU CAN'T PURCHASE THE CABLE ITSELF. THE DEALER EXPLAINED THAT I WOULD HAVE TO PURCHASE THE MOTOR BECAUSE IT'S A "PACKAGE" DEAL BUT IN REALITY I DIDN'T NEED THE MOTOR, THE MOTOR ON THE VAN WAS IN GOOD CONDITION. THEY WANTED TOO MUCH MONEY SO I HAD TO CHOOSE BETWEEN PURCHASING SOMETHING I REALLY DIDNT NEED TO HAVING TO MANUALLY OPEN/CLOSE MY DOOR.

Type: Vehicle, Vehicle: 2010 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Mar 2015
Jul 2015

PASSENGER SIDE REAR POWER SLIDING DOOR STOPPED WORKING. DOOR MUST NOW BE OPENED MANUALLY CREATING A HAZARD FOR MY CHILDREN WHEN EXITING/ENTERING IN A BUSY AREA. THIS IS A WELL DOCUMENTED PROBLEM WITH THE SIENNA AND PRIOR MODEL YEARS HAVE BEEN COVERED FOR REPAIR OF THIS DEFECT UNDER A TSB BUT THEY REFUSE TO COVER THE 2010.

Type: Vehicle, Vehicle: 2010 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Sep 2015
Jun 2015

TL* THE CONTACT OWNS A 2010 TOYOTA SIENNA. THE CONTACT STATED THAT THE CABLE THAT OPERATED THE OPENING AND CLOSING OF THE SLIDING DOOR ON THE PASSENGER SIDE WAS FAULTY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

Type: Vehicle, Vehicle: 2010 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jun 2015
Mar 2015

POWER SLIDING DOOR CABLE SNAPPED ON 2010 SIENNA XLE. DUE TO THE NUMBER OF COMPLAINTS ON THIS PARTICULAR ISSUE, IN 2012 TOYOTA OFFERED A WARRANTY ENHANCEMENT FOR MODEL YEARS 2004-2007 ONLY. THEY SAID THAT THEY HADN'T YET RECEIVED ENOUGH COMPLAINTS ON MODEL YEARS 2008-2010 TO WARRANT AN EXTENSION FOR THESE YEARS. WHEN ASKED IF THE 2010 MODEL HAD BEEN CHANGED IN ANY WAY FOR THIS EXISTING PROBLEM THEY SAID NO. IF ENOUGH PEOPLE COMPLAIN TOYOTA WILL CONSIDER EXTENDING THEIR EXISTING WARRANTY ENHANCEMENT FROM 2004-2007 TO 2004-2010. TOYOTA IS AWARE THAT THIS CABLE ASSEMBLY IS FAULTY ON 2008-2010 BUT HAVEN'T INCLUDED US IN THEIR "CUSTOMER SUPPORT PROGRAM" DUE TO THE FACT THAT THEY HAVEN'T RECEIVED ENOUGH COMPLAINTS. *TR

Type: Vehicle, Vehicle: 2010 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Mar 2015
Jan 2015

BOTH DUAL AUTOMATIC SLIDING DOORS ON OUR 2010 TOYOTA SIENNA HAVE FAILED WITHIN 3 MONTHS OF EACH OTHER. THE MECHANISM ON THE DRIVER'S SIDE FAILED IN SEPTEMBER 2014 AND THE PASSENGER SIDE DOOR FAILED IN DECEMBER 2014. ON THE LEFT SIDE IT SEEMS THE CABLE BROKE. WE CAN USE THE DOORS IN MANUAL MODE BUT ONLY FROM THE OUTSIDE. THE GREATER CONCERN IS THE SAFETY ISSUE WITH MY KIDS NOT BEING ABLE TO OPEN THE DOORS FROM THE INSIDE. THE INTERIOR DOOR HANDLES DON'T FUNCTION AT ALL - NOT EVEN IN MANUAL MODE. THERE SHOULD BE A REDUNDANT FUNCTION WHERE IF THE AUTOMATIC DOORS FAIL KIDS DON'T BECOME TRAPPED. THIS IS ESPECIALLY TRUE IN AN EMERGENCY SITUATION. *TR

Type: Vehicle, Vehicle: 2010 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Sep 2014
Dec 2014

VERY SIMPLE. HIT THE BUTTON TO CLOSE THE REAR PASSAGE SIDE SLIDING DOOR, DOOR STARTED TO CLOSE AND CABLE SNAPPED. BROUGHT TO TOYOTA AND THEY SAID IT WAS NOT UNDER WARRANTY AND WOULD COST $1,500.00 TO FIX. TOLD THEM TO GET TO OPEN IN MANUAL AND LEAVE IT AT THAT AS WE DON'T HAVE $1,500.00. FROM WHAT I SEE ON YOUR SITE THIS IS AN ON GOING PROBLEM WITH TOYOTA AND I HOPE YOU CAN GET SOMETHING DONE. *TR

Type: Vehicle, Vehicle: 2010 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jan 2014
Aug 2014

WHEN OPENING THE REAR LIFT GATE WITH THE REMOTE, THE LIFT GATE WILL AUTOMATICALLY BEGIN TO CLOSE ONCE FULLY OPEN. ON SEVERAL OCCASIONS THIS HAS OCCURRED AS SOMEONE IS PLACING ITEMS IN THE BACK OF THE VAN. IT TAKES AN EXTREME AMOUNT OF PRESSURE TO PRESS AGAINST THE LIFT GATE TO GET IT TO REOPEN WHEN THIS OCCURS. *TR

Type: Vehicle, Vehicle: 2010 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Oct 2013

Trend Over Time

Complaints by year

Quick Summary

The 2010 Toyota Sienna has 42 Structure complaints on file. Review the timeline above for detailed owner experiences.