42 complaints reported

2010 Toyota Sienna Structure

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
42
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Jun 2014

TL* THE CONTACT OWNS A 2010 TOYOTA SIENNA. THE CONTACT STATED THAT THE PASSENGER SIDE REAR SLIDING DOOR FAILED TO OPEN. THE CONTACT MENTIONED THAT DURING COLD WEATHER THE FAILURE PROGRESSED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE CONTACT MENTIONED THAT THE DOOR WAS PREVIOUSLY REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

Type: Vehicle, Vehicle: 2010 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jun 2011
Jun 2014

THE DRIVER SIDE REAR AUTOMATIC SLIDING DOOR WAS BECOMING DIFFICULT TO OPEN. HAD TO PULL AND HOLD OUT THE OUTSIDE DOOR HANDLE TO GET THE DOOR TO START OPENING. IT WAS DIFFICULT FOR A CHILD TO DO. HAD THE LOCK ASSEMBLY REPLACED FEB 2014 UNDER WARRANTY DUE TO A LETTER I RECEIVED PRIOR FROM TOYOTA SAYING THEY WERE HAVING DIFFICULT WITH THE LOCK ASSEMBLY AND WOULD REPLACE IF IT OCCURRED. THIS RESOLVED THE DOOR OPENING, HOWEVER IN JUNE THE DOOR CABLE BROKE CAUSING THE DOOR TO JAM. I HAD TO CUT THE CABLE UNDER THE REAR WINDOW TO ENABLE TO DOOR TO OPEN AND CLOSE MANUALLY. ALSO THE DOOR HINGE WAS WORN AND NEEDED TO BE REPLACED. DEALER SAID NEITHER ARE UNDER WARRANTY. I HAD THE HINGE REPLACED AT $280 SO THE DOOR SLIDES SMOOTHLY AND BECAUSE I WAS AFRAID IT MIGHT BREAK CAUSING THE DOOR TO FALL OFF. THE CABLE AND MOTOR ASSEMBLY (MOTOR STILL RUNS) WILL COST $1,800. THIS IS EXTREMELY DISAPPOINTING FOR A VEHICLE LESS THAN 5 YEARS OLD AND ~100K MILES. I BELIEVE TOYOTA HAD A RECALL ON THIS CABLE ASSEMBLY FOR MODEL YEARS 2004-2007. THEY SHOULD EXTEND THAT RECALL THROUGH 2010 TO COVER ALL THE 2ND GENERATION SIENNAS. *TR

Type: Vehicle, Vehicle: 2010 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Feb 2014
May 2014

THE POWER LIFTGATE OPENS THEN CLOSES AUTOMATICALLY. AS IT CLOSES IT DOES NOT RETRACT UPON LIKE PRESSURE AND CAN CAUSE INJURY BY CLOSING IN ON THE PERSON ACCESSING THE TRUNK. THIS OCCURS WHEN THE TEMPERATURE DROPS BELOW 40F. MY WIFE WAS HIT BY THE CLOSING LIFT GATE AND HURT HER ARM. *TR

Type: Vehicle, Vehicle: 2010 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Dec 2013
Jan 2014

TL* THE CONTACT OWNS A 2010 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER'S SIDE AUTOMATIC SLIDING DOORS WOULD NOT OPEN FROM THE INTERIOR OR EXTERIOR OF THE VEHICLE. THE CONTACT MENTIONED THAT THE PASSENGER SIDE DOOR FAILED PRIOR TO THE RECENT FAILURE AND WAS REPAIRED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CABLE ASSEMBLY WAS FRACTURED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 42,000 AND THE CURRENT MILEAGE WAS 67,000.

Type: Vehicle, Vehicle: 2010 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Oct 2013
Jan 2014

WITH IN A WEEK OF OTHER BOTH SLIDING DOORS CAN NOT OPEN , CABLE BROKE ON BOTH SLIDING DOORS CAUSING THE DOORS TO JAM AND CAN NOT BE OPENED TO LET A PASSENGER OUT IN CASE OF EMERGENCY. SAFETY ISSUE !!!! *TR

Type: Vehicle, Vehicle: 2010 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Sep 2014
Mar 2013

SLIDING DOOR IS NOT WORKING CORRECTLY, IT APPEARS CENTER HINGE BEARING HAS FAILED. VAN IS NOT USED THAT OFTEN. 2010 WITH ONLY ABOUT 12K MILES. IT IS DISTURBING TO SEE SO MANY OTHER PEOPLE ON THE INTERNET ALSO HAVING MANY ISSUES WITH SLIDING DOORS ON TOYOTA VAN. I USE TO BE A MECHANIC FOR COLLEGE. IT SEEMS PARTS USED ARE EITHER UNDER SPEC'D OR COST SAVING QUALITY TO FAIL SO SOON LIKE THIS. *TR

Type: Vehicle, Vehicle: 2010 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Feb 2013
Jan 2013

TL* THE CONTACT OWNS A 2010 TOYOTA SIENNA. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE DOOR WOULD NOT OPEN FROM THE INTERIOR OR EXTERIOR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN ADVISED THE CONTACT THAT THE CLIPS THAT HELD THE PANEL IN PLACE WERE FRACTURED AND WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

Type: Vehicle, Vehicle: 2010 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jan 2013
Jan 2013

THE PASSENGER SIDE AUTOMATIC SLIDING DOOR FAILED TO OPEN, AND THE PASSENGER WAS NOT ABLE TO OPEN THE DOOR MANUALLY. A CABLE THAT OPERATES THE DOOR HAD BROKEN, AND JAMMED THE DOOR. THIS COULD HAVE BEEN A VERY DANGEROUS SITUATION HAD THE PASSENGER HAD TO EXIT THE VEHICLE IN AN EMERGENCY. WE HAD TO TAKE THE VAN TO A DEALERSHIP, WHERE THEY CUT THE CABLE IN ORDER TO OPEN THE DOOR. *TR

Type: Vehicle, Vehicle: 2010 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jul 2013
Aug 2012

THE DOOR SUDDENLY STOPS WORKING AND THEN START WORKING AGAIN. NOW IT STOPS WORKING AGAIN. CAN NOT OPEN EITHER BY THE REMOTE CONTROL NOR BY MANUALLY PULL THE DOOR HANDLE OR INSIDE BUTTON. *TR

Type: Vehicle, Vehicle: 2010 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Aug 2012
Aug 2012

MY VAN HAS WATER LEAKING AND HAS AN AWFUL MOLD SMELL THAT IS CAUSING ILLNESS AND ASTHMA ATTACKS FOR MY KIDS. TOYOTA WANTS ME TO PAY TO REPAIR THEIR FAULTY WINDOW SEALS. POOR QUALITY AND EVEN POORER SERVICE. *TR

Type: Vehicle, Vehicle: 2010 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jan 2012
May 2011

TL* THE CONTACT OWNS A 2010 TOYOTA SIENNA. THE CONTACT STATED THAT ON OCCASION THE REAR HATCHBACK DOOR WOULD NOT CLOSE WITH THE ELECTRONIC REMOTE OR MANUALLY. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE, HOWEVER, THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE DEALER REPLACED THE SENSOR STRIP AND RE-INITIALIZED THE REMOTE, BUT THE FAILURE WAS NOT CORRECTED AND THE REAR HATCHBACK DOOR WOULD STILL INTERMITTENTLY NOT CLOSE. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THEY ADVISED THAT THEY COULD NOT REPLACE ANY ADDITIONAL PARTS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 34,000.

Type: Vehicle, Vehicle: 2010 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Oct 2010
Sep 2010

1. I BOUGHT A NEW TOYOTA SIENNA 2010 IN NOVEMBER 2009 AND FOUND THE RAILS OF THE PASSENGER SIDE SEAT CORRODED IN LESS THAN TWO MONTHS 2. THE SPARE TIRE MECHANISM OF THE SAME CAR WAS FOUND STUCK AND HAD TO BE REPLACED IN THE SAME TIME PERIOD. THE DEALER HAS REPLACED THE SPARE TIRE MECHANISM BUT FAILED TO ADDRESS THE ISSUE OF CORROSION. I AM CONCERNED AS THIS AFFECTS THE RESALE VALUE OF MY CAR AND ALSO IF THE CORROSION EXISTS IN OTHER PARTS OF THE VEHICLE WHICH ARE NOT CONSPICUOUS.

Type: Vehicle, Vehicle: 2010 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jan 2010
Aug 2010

2010 TOYOTA SIENNA. CONSUMER STATES SEVERE CORROSION OF A SPARE TIRE CABLE *TGW THE CONSUMER STATED HE RECEIVED A RECALL NOTICE IN THE MAIL REGARDING SEVERE CORROSION OF THE SPARE TIRE CABLE. AN INSPECTION OF THE SPARE TIRE CABLE REVEALED CORROSION. THE CONSUMER STATED TO SUGGEST STORING A SPARE TIRE CONTAMINATED WITH ROAD DIRT, SALT AND OTHER POSSIBLE CONTAMINANTS INSIDE THE VEHICLE IS UNPROFESSIONAL AND DANGEROUS. THE CONSUMER IS REQUESTING A NEW SPARE TIRE CABLE AS SOON AS POSSIBLE. *JB

Type: Vehicle, Vehicle: 2010 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jan 1901
Jul 2010

TL*THE CONTACT OWNS 2010 TOYOTA SIENNA. DURING A ROUTINE OIL CHANGE THE DEALER NOTICED THAT BOTH REAR TIRES WERE WORN TO THE METAL WIRE AND THAT THEY COULD FALL APART AT ANYTIME. THE DEALER INFORMED HER THAT THE REAR MEMBER BAR WAS TOO LONG AND WAS FOR A DIFFERENT VEHICLE WHICH CAUSED THE TIRES TO BE OUT OF LINE. THE DEALER AGREE TO REPLACE THE REAR MEMBER BAR BUT COULD NOT CONFIRM IF THAT WOULD CORRECT THE FAILURE. THE VEHICLE WAS IN THE DEALERS POSSESSION WHEN THE COMPLAINT WAS FILED. THE CONTACT WILL NOTIFY THE MANUFACTURER AND INFORM THEM OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 36,000.

Type: Vehicle, Vehicle: 2010 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jul 2010
Mar 2010

I OWN A 2010 TOYOTA SIENNA PURCHASED BACK IN SEPT. 2009. POWER LIFTGATE CLOSES ITSELF EVERYTIME WHEN OPEN USING THE KEYFOB OR THE BUTTON INSIDE THE CABIN. THIS WAS HAPPENING LIKE COUPLE OF MONTHS AFTER I GOT THE CAR. THERE WERE SEVERAL INCIDENTS THAT ME AND FAMILY MEMBERS WERE HIT OUR HEADS AND SHOULDERS BY SELF CLOSING LIFTGATE WHEN DIDN'T KNOW WHAT THE CAUSE WAS. AFTER RESEARCHING ABOUT THIS PROBLEM, TOYOTA HAD RECALLED SIENNA IN THE PAST ABOUT THIS SAME PROBLEM FOR OLDER MODELS FOR FAULTY STRUT USED FOR POWER LIFTGATES. I HAD NOT TAKEN THE CAR TO THE DEALER YET BECAUSE OF TIME. I USE THE LIFTGATE IN MANUAL MODE TO PREVENT THE PROBLEM FOR POSSIBLE INJURY UNTIL I FIX THE PROBLEM. I WILL BE TAKING THE CAR TO THE DEALER SOON. *TR

Type: Vehicle, Vehicle: 2010 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Nov 2009
Feb 2010

WHILE LOADING MY KIDS AT A PARKING LOT, WE OPENED THE REAR HATCH WITH THE REMOTE CONTROL, IT OPENED COMPLETELY AND WHEN ONE OF THE KIDS WAS PUTTING HIS STUFF IN THE BACK THE HATCH STARTED TO CLOSE TO THE POINT IN WHICH IT WOULDN'T STOP. MY WIFE AND I HAD TO HOLD THE HATCH TO NOT LET IT CONTINUE CLOSING WITH MY KID IN THE WAY. THE HATCH CONTINUED TO PUSH DOWN AND PRESSING MY KID. AFTER A FEW SECONDS OF PULLING THE HATCH UP, FINALLY IT CAME BACK AND OPENED AGAIN, JUST TO THEN CLOSE AGAIN BY ITSELF WITH NO APPARENT REASON. THERE WERE NO INJURIES, JUST A GOOD AMOUNT OF STRESS FOR THE 10-15 SECONDS OF THE INCIDENT. *TR

Type: Vehicle, Vehicle: 2010 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Feb 2010
Jan 2010

TL*THE CONTACT OWNS A 2010 TOYOTA SIENNA. THE CONTACT STATED THE REAR ELECTRONIC DOOR INTERMITTENTLY FAILED TO REMAIN OPEN. THE DEALER STATED THAT THE STRUT NEEDED TO BE REPLACED SINCE THEY BECAME FAULTY. THE DEALER ALSO ADVISED HER THAT THE PARTS WERE ON NATIONAL BACK ORDER. THE FAILURE MILEAGE WAS 4,000. UPDATED 02/1710 *BF UPDATED 02/19/10

Type: Vehicle, Vehicle: 2010 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Dec 2009

Trend Over Time

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Quick Summary

The 2010 Toyota Sienna has 42 Structure complaints on file. Review the timeline above for detailed owner experiences.