40 complaints reported

2011 Toyota Sienna UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
40
Crashes
1
Fires
0
Injuries
1

Complaint Timeline

Chronological view of owner reports

Jan 2025

Both of the cables on my power doors have snapped now. Turned off switch & have been doing doors manually. The rear passenger side one doesn't like to slide and doesn't open fully.

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jan 2025
May 2024

Rear ac system the line is too close to the rear tire which was replaced once yet it is so close it gets friction and wears a hole in the line . Dangerous for people in the rear that may be inhaling a/c vapor while ac is running with a leak . Also bad for environment. There is no clearance the tire is almost right on the line so when you hit a bump you are rubbing it . Repair man says he has had to repair several lines more than once because of them being placed too close to the rear tire . Date below is third time this happened same vehicle. First was in 2016 second was 2018

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: May 2024
Apr 2024

Sliding door does not open or close automatically. I think there was a recall for this issue

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jan 2024
Nov 2023

My passenger side sliding door began to jerk when closing with power button. The next day the cable completely snapped and it no longer opens at all. My driver side sliding door constantly opens and sometimes does not stay closed. I can hear the lock roll and it automatically unlocks itself. There was previously a recall on these doors completed I'm afraid I still have defective parts.

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jul 2023
Oct 2022

Left sliding door cable was snapped while tried to open the door itself . I got out of the van then took a close look at door . After saw what happen to door then realized it was cable that got jammed in the door end up ripping the cable . I had to do manual way of opening the sliding door .

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Oct 2022
Nov 2021

Before June 4, 2020 my Sienna started having intermittent alerts regarding rear hatch alarms: interior lights blinking, dash display alert, & LCD alert. Bumpy roads and turns caused the alerts. I brought the van to a Toyota dealer on 6/4/2020 and the dealer could not reproduce the problem. Since then the alerts became constant, no longer intermittent. I had the 3rd row seats in use I became very concerned that rear hatch could open at any time with potentially a dangerous situation for the grandchildren. I brought the Sienna to another Toyota Dealer for service (11/1/2021)and described the ongoing problem and safety concerns. The Service Agent checked the Sensor Door Recall for the Sienna and informed me that this malfunction was NOT covered under the recall, although it triggers the sensor door alarm. He informed me that there would be a $142 Diagnostic Fee plus parts and labor to correct the problem. I told him that I removed the rear hatch interior panel and disconnected the door lock control so I could drive the car without the alarm distraction. I researched buying the Trunk Lock Actuator (Dorman Part # 931873, Rock Auto Parts $193.82 Tax & shipping) for self replacement. All that was needed was a 10mm socket to remove & replace 3 bolts and reconnect the electric connector and replace the panel. I completed this repair myself in less than 1/2 hour. I feel that this is a SERIOUS SAFETY ISSUE and should be included under the sensor recall directive - or a new recall directive - for Sienna 2011-2018 without charge to the owner.

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jan 2021
Dec 2020

EXCESSIVE TIRE WEAR

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Dec 2020
Oct 2020

BANK 1 SENSOR 2, ,A/F SENSOR BANK 1 SENSOR & O2 SENSOR BANK 1 SENSOR 2, CHECK ENGINE LIGHT ON ALONG WITH 2 OTHER LIGHTS TURN ON. IT HAPPENED IN 2017, THEN WENT AWAY. THE WARNING LIGHTS TURN ON AGAIN IN 2020. IT COSTS MORE THAN $1000 TO FIX IT. ASKED THE DEALERSHIP ABOUT THIS PROBLEMS. THEY SAID IT IS NOT NORMAL FOR THIS SENSOR TO GO BAD. WE OWNED SEVERAL TOYOTA CARS SO FAR WE DO NOT HAVE ANY PROBLEMS. BUT THIS SENSOR ISSUES TOYOTA SHOULD RECALL IT TO FIX THE PROBLEMS

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Aug 2020
Aug 2020

VEHICLE STEERING SEEMS TO BE "JERKY." DRIVERS AND PASSENGERS GET NAUSEA AND FEEL LIKE THEY ARE SWAYING AFTER GETTING OUT AFTER TRAVELING AROUND IN VEHICLE. THIS IS WHEN TRAVELING ON CITY STREETS AND ESPECIALLY NOTICEABLE ON HIGHWAYS AT HIGH SPEEDS. MAKES STAYING IN MY LANE DIFFICULT.

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jul 2020
Jul 2020

FUEL DOOR BEGAN POPPING OPEN. UPON TAKING IT IN TO THE DEALER I WAS TOLD THERE WAS A RECALL ON IT THAT HAD EXPIRED IN APRIL. THIS VEHICLE WAS SOLD TO ME AFTER A ELDERLY LADY PASSED AWAY. I BOUGHT THE VEHICLE IN NOVEMBER OF 2019 AND THIS IS THE FIRST TIME IT HAS NEEDED ANY SERVICE. (THIS IS OBVIOUS TO SEE BY LOOKING AT THE MILEAGE.) I WAS NEVER NOTIFIED OF ANY RECALL BEFORE OR AFTER BUYING THIS VEHICLE. TOYOTA IS NOW REFUSING TO FIX THE RECALL. YOU CAN TELL BY THE MILEAGE THIS VEHICLE IS IN CLOSE TO NEW CONDITION. I DO NOT THINK THIS IS FAIR. I CAN SUPPLY A DEATH CERTIFICATE IF NEEDED.

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Mar 2020
Apr 2020

FUEL FILLER/GAS DOOR HINGE AND PIN. BROKEN/DEFECTIVE DOOR HINGE AND PIN WILL CAUSE THE POWER SLIDING DOOR TO NOT CLOSE OR OPEN PROPERLY. A SAFETY HAZARDOUS TO THE PASSENGER. TOYOTA HAS ISSUED A "CERTAIN 2011-2018 SIENNA CUSTOMER CONFIDENCE PROGRAM NOTIFICATION -ZKI" LETTER WHICH I HAVE JUST RECEIVED ON 04/21/2020, IN REGARDS TO THE "FUEL FILLER DOOR HINGE AND PIN / POWER SLIDING DOOR REPAIR. HOWEVER, I WAS DISQUALIFIED FROM THE NECESSARY REPAIR BASED ON THE DATE OF FIRST USED: 03/19/2010. I RECEIVED TOYOTA LETTER OF NOTICE TWO DAYS AFTER MY COVERAGE HAS EXPIRED. TOYOTA WON'T HONOR THE REPAIRS TO FIX THE FUEL FILLER DOOR HINGE AND PIN / POWER SLIDING DOOR ISSUES CLAIMING MY COVERAGE HAS EXPIRED WHEN IN FACT THE NOTICE WAS DELAYED AND LATE.

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jan 2020
Nov 2019

MY DRIVER SIDE SLIDING DOOR WILL NOT OPEN BY EITHER PRESSING THE BUTTONS OR TRYING TO MANUALLY OPEN IT.

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Nov 2019
Sep 2019

THE UNIT MARKS DOOR OPEN SOMETIMES WHEN DRIVING AND SOMETIMES WHEN THE BRAKES ARE PRESSED DOWN. THE UNIT WAS TAKEN TO AUTHORIZED DEALER BECAUSE THERE WAS A RECALL. THE RECALL STATED THAT THIS ISSUE WAS CAUSED BY THE SLIDING DOOR'S LOCK. THEY VERIFIED THE UNIT AND SAID THE SLIDING DOOR'S LOCK WERE OK, BUT THE ISSUE APPARENTLY WAS ON THE REAR DOOR. THE LOCK ON THE REAR DOOR WAS DEFECTIVE AND THERE WERE NO RECALLS FOR THAT LOCK. THE REPAIR SHOULD BE PAID ON OUR OWN.

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Apr 2019
Sep 2019

WHEN I RENEWED MY NEW YORK STATE REGISTRATION I RECEIVED A NOTICE THAT I STILL DIDN'T HAVE THE SLIDING DOOR PROBLEM TAKEN CARE OF. WAITING FOR SEVERAL MONTHS FOR AN APPOINTMENT AT FOX IN AUBURN NY TO GET THIS REPAIRED. IS THERE ANOTHER DEALER THAT I CAN TAKE THE VEHICLE TO IN THE AREA?

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Mar 2018
Jul 2019

FOR YEARS, MY TOYOTA SIENNA HAS HAD A BEEPING NOISE WHEN I WENT OVER A BUMP, OR WHEN IT WAS HOT OUT AND I HAD THE WINDOWS DOWN OR WHEN I PUT ON MY BRAKES. IT GOES OFF AGAIN WHEN I BEGIN TO DRIVE. IT SAID IT WAS THE REAR LIFT GATE WAS AJAR. WHEN I GOOGLE IT, THERE ARE SO MANY PEOPLE WITH THE SAME ISSUE. SOMETHING IS WRONG WITH THE SENSOR, IT'S A BAD MESSAGE THAT COMES THROUGH. TOYOTA SHOULD OFFER TO REPAIR IT. IT IS SO ANNOYING. I'VE HAD MANY MECHANICS LOOK AT IT, AND TOYOTA WANTED TO CHARGE ME $1500 FOR A NEW LIFT GATE SENSOR. WHAT A RIPOFF. ON THE INTERNET MOST JUST DISCONNECT THE WIRE. THIS IS A TOYOTA PROBLEM THAT SHOULD BE RECALLED. IT IS CONSTANT NOW.

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jan 2015
May 2019

THE INTERIOR OVERHEAD PASSEGER SIDE DOOR BUTTON IS FAULTY AND WORKS INTERMITTENTLY

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jan 2019
Jan 2019

CABLE ON THE PASSENGER SIDE SLIDING DOOR BROKE. DOOR CANNOT BE USED AUTOMATICALLY. HAD DEALER DISCONNECT THE CABLE FOR $50 INSTEAD OF PAYING APPROXIMATELY $400 FOR NEW CABLE.

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jun 2019
Sep 2018

1. LH & RH SLIDING DOOR : WARNING LIGHT OF OPEN DOOR SHOWS UP WHEN THE CAR STOP, TURN OR ON RAMP ON ANY ROAD. 2. REAR DOOR : WARNING LIGHT OF OPEN DOOR SHOWS UP WHEN DRIVING SIDE WINDOW IS LOWED ON ANY ROAD. RECALLED ON 2017. BUT FAB.2018 HAPPEN AGAIN.

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jun 2017
Aug 2018

FUEL DOOR HINGE BROKE BECAUSE THE FUEL DOOR PIN HAS SO MUCH TENSION THAT IT BROKE THE HINGE. THIS CAUSED A SAFETY ISSUE BECAUSE THE DOOR CANNOT BE OPENED FROM THE INSIDE IF IT IS NOT CLOSED ALL THEY WAY OR PUSHED CLOSED ENOUGH FOR THE SENSOR TO ALLOW THE SLIDING DOOR TO OPEN. THIS EVENT WAS REPORTED PAST THE 36 MONTH WARRANTY, BUT HAD BEGUN BEFORE THE WARRANTY HAD ENDED. CURRENT OWNERS SHOULD BE AWARE THAT IF THERE ARE INSTANCES BEGINNING OF THE DOOR NOT BEING ABLE TO BE OPENED, THIS SHOULD BE AN ITEM COVERED UNDER AN EXTENDED WARRANTY DUE TO THE SAFETY ISSUE OF NOT BEING ABLE TO EXIT THE VEHICLE IN AN EMERGENCY SITUATION. THIS HAPPENED SEVERAL TIMES WHILE PARKED AND EXITING THE VEHICLE. THERE ARE OTHER INSTANCES OF THIS ISSUE ON DIFFERENT SIENNA AND TOYOTA FORUMS. TOYOTA SERVICE MANAGER CONFIRMS THAT IT IS EXCESSIVE, BUT ONLY RESOLUTION WOULD BE TO REPLACE CABLE WITH NO GUARANTEE IT WOULDN'T HAVE EXCESSIVE FORCE ALSO. ONLY OTHER RESOLUTION WOULD BE TO HAVE SERVICE BULLETIN ISSUED BY TOYOTA.

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Feb 2017
Jul 2018

TAKATA RECALL SLIDING DOORS WILL OPEN BUT NO WAY TO CLOSE DOOR --DANGEROUS TO DRTIVE WITH DOOR THAT WILL NOT CLOSE--OPENED DOOR ON TRIP WHILE STOPPED NO WAY TO CLOSE NO HELP FROM TOYOTA--ON HIGHWAY

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jan 2018
Jul 2018

WHILE OPENING THE DRIVER-SIDE SLIDING DOOR THE DRIVER-SIDE SLIDING DOOR CABLE SNAPPED RENDERING THIS DOOR INOPERABLE. APPEARS THAT THE CABLE HAS RUSTED AND WEAKENED THEN BROKE.

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jul 2018
Jun 2018

POWER SLIDING PASSENGER DOOR CABLE RUSTED APART, THEREFORE MAKING THE DOOR COMPLETELY UNFUNCTIONING. IT CANNOT BE USED MANUALLY EITHER.

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jun 2018
Apr 2018

REAR DRIVER SIDE DOOR DOES NOT CLOSE PROPERLY AND WILL OCCASIONALLY OPEN WHILE DRIVING CAUSING WARNING LIGHTS, RINGING BELLS, AND WARNING STATEMENTS ON DISPLAY BOARD. WHEN DOOR IS CHECKED IT APPEARS CLOSED. CABLE THAT RUNS DOOR SEEMS TO BE FRAYED DESPITE IT BEING USED LESS FREQUENTLY THAN THE PASSENGER SIDE REAR DOOR.

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Apr 2018
Nov 2017

RECALL ON A SLIDING DOOR NOT WORKING/CLOSING ON A 2011 SIENNA, HAD TO PAY TO HAVE DOOR REPAIRED TO CLOSE. THE DOOR WORKING IS PART OF A COMPANY RECALL WITH THE SLIDING DOORS NOT WORKING ON 2011 SIENNAS. SLIDING DOOR WOULD NOT SHUT ON THE VAN. MY DAUGHTER HAD TO HOLD THE DOOR SO THAT MY FAMILY COULD GET HOME. IT WAS A MAJOR SAFETY ISSUE WITH THE DOOR, SOMEONE COULD HAVE BEEN HURT. WE SENT THE INVOICE WITH THE REPAIR FOR THE RECALL, WE HAVE WAITED FOR ALMOST 9 WEEKS, AND MANY CALLS TO THE COMPANY, AND FOR THE MOST PART MYSELF AND MY WIFE HAD TO DO THE LEG WORK TO GET THIS GOING BY THE COMPANY. THIS HAS BEEN A FRUSTRATING EXPERIENCE, FOR ONE THE SAFETY ISSUE FOR MY FAMILY, CONSIDERING THE RECALL WAS OVER 1 YEAR ON THIS VAN IS PRETTY RIDICULOUS. AND GETTING INFORMATION ABOUT MY CASE HAS BEEN FRUSTRATING. IT SEEMS LIKE TOYOTA DID NOT WANT TO TAKE ANY RESPONSIBILITY FOR THE ISSUES WITH THE REIMBURSEMENT, ISSUES WITH COMMUNICATIONS WITH THIS, IT HAS BEEN A FRUSTRATING SITUATION. ESPECIALLY WE HAVE TO KEEP THIS VAN, AND THE COMPANY IS NOT TAKING RESPONIABLITY TO RESOLVE THE REFUND OF THE VAN DOOR NOT OPENING. THIS IS NOT RIGHT BY THIS COMPANY DOING THIS.

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Feb 2017
Jul 2017

NHTSA RECALL ID: 11V560 I UNDERSTAND THIS IS A RECALL FOR SOME SORT OF STICKER ON MY VEHICLE. MY TOYOTA DEALERSHIP SAID THEY WERE UNABLE TO GET THE STICKER AND I HAD TO CALL TOYOTA DIRECTLY. I JUST GOT OFF OF A 25 MINUTE PHONE CONVERSATION WITH TOYOTA AND THE RESULT WAS THEY DIDN'T KNOW WHY THE DEALERSHIP COULDN'T HANDLE IT AND THEY WOULD HAVE TO CONTACT THE DEALERSHIP. I ASKED THAT THE STICKER JUST BE SENT TO ME IF IT WAS JUST A STICKER AND I WAS UNABLE TO WAIT ON HOLD ANY LONGER. TOYOTA SAID THEY COULD NOT CONTINUE TO HELP ME UNLESS I STAYED ON HOLD WHILE THEY TALKED TO THE DEALERSHIP. I UNDERSTAND IT IS "JUST A STICKER" AS BOTH TOYOTA AND THE DEALERSHIP HAS INFORMED ME. HOWEVER, I WANT THE RECALL CLEARED FROM MY VEHICLE. I AM SEEKING ASSISTANCE IN GETTING THE STICKER SENT TO ME AS REQUIRED. SEEMS LIKE IT IS A SIMPLE TRANSACTION, BUT TOYOTA IS NOT MAKING IT SO. MY ADDRESS AND INFORMATION IS CORRECT WITH TOYOTA UNDER MY VIN. THANK YOU.

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jul 2017

Trend Over Time

Complaints by year

Quick Summary

The 2011 Toyota Sienna has 40 UNKNOWN OR OTHER complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.