40 complaints reported

2011 Toyota Sienna UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
40
Crashes
1
Fires
0
Injuries
1

Complaint Timeline

Chronological view of owner reports

Jul 2017

WHEN DRIVING ON THE HIGHWAY WE HEARD A LOUD NOISE. WE PULLED OVER TO FIND OUR SUN/MOON ROOF HAD BLOWN OUT. WE IMMEDIATELY CONTACTED OUR INSURANCE COMPANY AND TAPED OVER THE HOLE TO AVOID ANY GLASS BLOWING OUT ONTO OTHER DRIVERS AND INSIDE THE VEHICLE. WHEN WE TOOK IT TO TOYOTA DEALERSHIP THEY SAID THEY CHECKED FOR OTHER COMPLAINTS BUT SAID THEY HAD NONE. THIS WAS THE SUMMER OF 2014. EVEN THOUGH THE DEALERSHIP CLAIMED THERE WERE NO ISSUES, WE REPORTED THE PROBLEM TO TOYOTA DIRECTLY AND AFTER A COUPLE OF MESSAGES AND COPIES OF PICTURES THEY DECIDED IT WAS NOT A DEFECT SO WE WERE NOT GOING TO BE REIMBURSED. THE EXPENSE WAS A LITTLE OF $1000 WHICH WE WERE OUT OF POCKET ON AS WE HAD A $1000 DEDUCTIBLE. IN LIGHT OF MORE RECENT NEWS ABOUT THIS BEING A PROBLEM IN MANY VEHICLES INCLUDING TOYOTA VEHICLES WE WANTED TO REPORT IT AS A SAFETY ISSUE. HAD WE NOT HAD THE COVER CLOSED ON THE INSIDE, GLASS WOULD HAVE COME IN ON US. WE WERE JUST THANKFUL THAT NO ONE ON THE HIGHWAY WAS HURT WITH THE WINDOW BLEW OUT. WE BELIEVE THIS ITEM SHOULD BE REVIEWED FOR POSSIBLE RECALL AND REIMBURSEMENT TO OWNERS OF VEHICLES THAT HAVE SUN/MOON ROOFS MADE BY THE MANUFACTURER. I AM NO LONGER SURE I HAVE PICTURES AS THEY WOULD HAVE BEEN TAKEN ON AN OLD PHONE

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jan 2014
Jun 2017

2011 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO DEALERSHIPS FAILURE TO REMEDY THE DEFECTS/RECALL ISSUES. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING RECALLS BON11V560 AND GOP16V340. UPDATED 09/06/2017*JS

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jan 2017
Apr 2017

THERE IS A RECALL ON THE SPARE TIRE CARRIER CABLE. I HAVE ALSO RECEIVED A RECALL NOTICE FOR THE SLIDING DOOR. I CONTACTED MY LOCAL TOYOTA DEALER( TOYOTA OF IOWA CITY) LOCATED IN IOWA CITY, IA. I CONTACTED THEM 6-8 MONTHS AGO WHEN I RECEIVED THE FIRST NOTICE. THEY SAID THEY WOULD ORDER PARTS AND BE IN CONTACT WITH ME. I RECENTLY RECEIVED A SECOND NOTICE CONCERNING THE SPARE TIRE CARRIER CABLE. I'M FRUSTRATED WITH THEIR LACK OF RESPONSE AS THIS IS NOT THE FIRST TIME I HAVE HAD AN ISSUE WITH THIS DEALERSHIP. THE POWER DRIVERS SEAT DOES NOT FUNCTION PROPERLY AND THEY WERE GOING TO ORDER PARTS FOR IT. WHEN I CALLED ABOUT THE SPARE TIRE I ASKED ABOUT THE SEAT AND SHE HAD NO IDEA WHAT I WAS TALKING ABOUT.

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jun 2016
Apr 2017

BON10 SAFETY (NON- COMPLIANCE) G1P3542 SAFETY RECALL GOP G1PNTRIM ) ALL RECALL HAVE NOT BEEN COMPLETED AT THE TOYOTA DEARLER SHIP. NOT ABLE TO COMPLETE.

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Nov 2016
Apr 2017

BON 10 SAFETY( NON-COMPLIANCE) ALSO G1P3542 SAFETY RECALL GOP G1P NTERIM ) ALL RECALLS HAVE NOT BEEN COMPLETE AT THE TOYOTA DEALER SHIP, NOT ABLE TO COMPLETE.

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Nov 2016
Feb 2017

THE SLIDING DOORS MAKE POPPING NOISES AND GET STUCK TRYING TO OPEN OR CLOSE. YOU HAVE TO FORCEFULLY TRY AND MOVE THE DOOR THE WAY IT WAS ATTEMPTING TO MOVE. THE DEALERSHIP IS NO HELP. IT IS STILL UNDER WARRANTEE. THIS HAS HAPPEN MULTIPLE TIMES SINCE WE OWNED THE VAN.

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: May 2016
Jun 2016 Injury

WHEN CAR WAS PURCHASED NEW WE WHERE TOLD THAT A SAFETY FEATURE ON THIS VEHICLE WAS THAT THE REAR SLIDING DOORS WOULD NOT CLOSE WHILE THERE WAS SOMETHING IN ITS PATH STOPPING IT FROM CLOSING COMPLETELY. EX. CHILD OR BODY PART. THIS MORNING WHILE TRYING TO REACH BEHIND HIM AND ATTACH HIS SEATBELT MY 6YO SON HAND GOT INTO THE PATH OF THE DOOR AND HIS HAND BECAME STUCK IN ITS PATH INSTEAD OF THE DOOR OPENING BACK TO THE OPEN POSITION IT SET THERE AND CONTINUED TO CYCLE TO THE CLOSE POSITION.

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jun 2016
Mar 2016

THE SLIDING DOOR INTERMITTENTLY CLOSES ABOUT 2/3 OF THE WAY, BEEPS, AND THEN OPENS AGAIN. IT PROBABLY HAPPENS 3/4 OF THE TIME. IT CURRENTLY HAS NO ISSUE OPENING.

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Feb 2016
Oct 2015

I WAS DRIVING DOWN ON THE HIGH WAY AT 70 MPH AND SUDDENLY HEARD A CRACKING SOUND. AFTER THAT I HEARD A WIND NOISE YOU TYPICALLY HEAR WHEN YOUR WINDOWS ARE NOT COMPLETELY CLOSED. IN A SECONDS, I HEARD ANOTHER BREAKING SOUND AND SEE SOME DEBRIS ON MY REAR-VIEW MIRROR. THEN I OPENED MY SUN ROOM COVER AND FIGURED THAT OUT MY SUNROOF GLASS WAS COMPLETELY SHATTERED. IF I HAD NOT HAD CLOSED MY COVER, IT COULD HAVE HURT MY FAMILIES INSIDE THE VAN. ALSO THE FALLING DEBRIS CAN CAUSE SERIOUS RISK TO OTHERS DRIVING IN THE HIGHWAY. I NEED TOYOTA'S ANSWERS ON THIS MATTER.

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Sep 2015
May 2015

I'M CONTACTING YOU TO COMPLAIN ABOUT THE INTERIM RECALL REPAIR PERFORMED BY TOYOTA, RECALL 14V-273. I HAD THE INTERIM REPAIR PERFORMED IN THE SUMMER OF 2014 WHICH INVOLVED PUTTING THE SPARE TIRE INTO THE CARGO AREA IN THE BACK OF THE VAN AND SECURING IT WITH A TIE DOWN. I HAVE BEEN UNABLE TO FOLD MY SEATS BACK INTO THE CARGO AREA WHEN I NEEDED TO AND HAVE A LARGE PORTION OF THE CARGO AREA OCCUPIED BY THE SPARE TIRE AND TIE DOWN. FOR A SHORT TIME I COULD LIVE WITH THIS. BUT THE RECALL WAS ANNOUNCED ALMOST ONE YEAR AGO. I CONTACTED TOYOTA TODAY AND THE REPRESENTATIVE STATED A FINAL REPAIR SHOULD BE AVAILABLE IN MID 2015. I WOULD LIKE THE FINAL FIX PERFORMED AS SOON AS POSSIBLE. IT IS UNREASONABLE TO HAVE THIS LENGTHY DELAY BETWEEN PERFORMING THE INTERIM REPAIR AND THE FINAL REPAIR. CAN YOU PLEASE INVESTIGATE THIS MATTER AND URGE TOYOTA TO PROMPTLY ISSUE THE FINAL REPAIR?

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: May 2015
Mar 2015

MY VAN CAME EQUIPPED WITH BRIDGESTONE P235/55RF18 TIRES. I HAD TO REPLACE THEM AT 26,000 MILES. THE EDGES WERE ALMOST WORN THROUGH. I NEVER HAD A RADIAL TIRE GO BAD WITH THAT LOW MILEAGE. BRIDGESTONE AND FIRESTONE OFFERED NO HELP. ON LINE LOTS OF PEOPLE ARE UNHAPPY. BRIDGESTONE SAID THEY WERE MADE TO FACTORY SPECS. THE LOCAL FIRESTONE DEALER TOLD WE THEY WERE NOT GOOD TIES. I REPLACED THEM WITH SAME TIRE. NO SPARE WITHOUT A RUN FLAT IS A SAFETY IS I COULD NOT FIND ANOTHER RUN FLAT TO FIT. THE VAN DOES NOT HAVE A SPARE.

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Feb 2015
Mar 2015

TOYOTA HAD A RECALL ON IT'S SPARE TIRE CABLE AND REMOVED MY SPARE TIRE TO THE REAR INSIDE OF MY AUTO. I WAS TOLD A FIX WOULD BE MADE TO REPLACE THE TIRE CABLE AND THE SPARE TIRE WOULD BE PLACED BACK UNDER THE CAR. IT HAS BEEN ALMOST A YEAR AND NO FIX HAS BEEN MADE. I CALLED MY DEALER SEVERAL TIMES AND THEY TELL ME NO FIX IS AVAILABLE. WHEN ARE THEY GOING TO GET THIS FIX DONE? I NEED THE SPACE THE SPARE TIRE IS TAKING. I PURCHASED MY CAR IN WIS. AND LIVE THERE 6 MONTHS OUT OF THE YEAR.

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Sep 2014
Feb 2012

IN MAY OF 2011 I PURCHASED A TOYOTA SIENNA 8 PASSENGER THAT HAS BEEN RECLASSIFIED IN NOV 2011 FROM 1550 LB CARGO AND PASSENGER CAPACITY.TO 1325 THAT RENDERS IT NON COMPATIBLE, FOR WHICH I HAD BOUGHT THE VEHICLE FOR. THEREFORE IT HAS CAUSED AND RENDERS THIS WHAT WAS 8 PASSENGER AND VALUE TO DECREASE. THIS IS CLEARLY A MISS REPRESENTATION OF SALE,AND CUSTOMERS SHOULD BE COMPENSATED OR A FIX TO RESTORE THIS CLASSIFICATION SHOULD BE ISSUED.I HAVE CONTACTED BOTH TOYOTA AND DEALER TO MY REGRET NO SOLUTION FOR THIS PROBLEM IS AVAILABLE BUT IF ONE WERE TO PUT 8 PASSENGER AND CARGO, SKIP THE CARGO OR LUGGAGE 8 X'S ADULTS @190= 1520 WHO WOULD BE HELD ACCOUNTABLE???? *JS

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Feb 2012
Dec 2011

2011 SIENNA LE REAR VIEW MIRROR VIBRATES WHILE CAR ENGINE IS TURNED ON AND WHEN CAR IS IN DRIVING VIBRATE TO THE POINT THAT MAKES A PERSON DIZZY. SPOKE TO TOYOTA SERVICE REGARDING THIS SAFTY CONCERN, BUT WE WERE TOLD THAT THE VIBRATION ON THE MIRROR COMES WITH A CAR DESIGN, NOT A MALFUNCTIONAL PART, REFUSE TO REPLACE OR ATTEMP TO SOLVE THE PROBLEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Dec 2011
Sep 2011 Crash

VEHICLE WAS IN PARK ON A FLAT STREET. I WANTED TO MOVE THE VEHICLE FORWARD, SO I DEPRESSED THE BRAKE, AND BEGAN SHIFTING THE (AUTOMATIC) SHIFTER TO DRIVE. THE GEAR SHIFT LEVER NEVER MADE IT TO THE DRIVE POSITION. AS I MOVED THE LEVER, THE CAR SHOT BACKWARDS, STRIKING A VEHICLE BEHIND ME WITH TREMENDOUS FORCE. I HAVE HAD THE SAME MODEL CAR FOR OVER 7 YEARS AND NEVER HAD THIS HAPPEN. I CANNOT FIGURE OUT HOW OR WHY THE CAR ACCELERATED (FORCEFULLY) IN REVERSE AS I WAS SHIFTING INTO DRIVE. *TT

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Sep 2011

Trend Over Time

Complaints by year

Quick Summary

The 2011 Toyota Sienna has 40 UNKNOWN OR OTHER complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.