50 complaints reported

2012 Toyota Sienna Air Bags

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
50
Crashes
2
Fires
0
Injuries
2

Complaint Timeline

Chronological view of owner reports

Apr 2017

2012 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO TAKATA FRONT PASSENGER AIRBAG INFLATOR SAFETY RECALL. *LD UPDATED 04/19/2017*JS

Type: Vehicle, Vehicle: 2012 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Mar 2017
Apr 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2012 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Sep 2017
Apr 2017

TAKATA RECALL-TOYOTA STILL DOES NOT HAVE THE PARTS TO REPLACE THE AIRBAG ON MY VAN. I FOUND OUT ABOUT THE RECALL IN FEBRUARY. I DIDN'T RECEIVE A RECALL NOTICE UNTIL THE END OF FEB. THE RECALL NOTICE IS DATED JAN 9

Type: Vehicle, Vehicle: 2012 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Sep 2017
Apr 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE WITH TRI COUNTY TOYOTA (15 D AND L DR, ROYERSFORD, PA 19468) WHO STATED THAT PARTS WOULD POTENTIALLY BE AVAILABLE IN FALL OF 2017. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND SUGGESTED THAT THE CONTACT SHOULD APPLY FOR A LOANER VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ... .UPDATED 11/16/17 *BF *JS

Type: Vehicle, Vehicle: 2012 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Mar 2017
Mar 2017

TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2012 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Feb 2017
Mar 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2017. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2012 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jan 2017
Mar 2017

"TAKATA RECALL" INQUIRED AT THE DEALERSHIP AND WAS TOLD NO FIX YET. AND DON'T EXPECT ONE TO SOON. I DID NOT HEAR OF THE RELEASE DATE WHEN THE RECALL WENT INTO EFFECT.

Type: Vehicle, Vehicle: 2012 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Mar 2017
Mar 2017

TAKATA RECALL TO WHOM IT MAY CONCERN, MY TOYOTA SIENNA HAS BEEN UNDER RECALL FOR THE TAKATA AIRBAG ISSUE SINCE JANUARY. MY FAMILY IS IMPACTED AS WE ARE NOT ABLE TO USE OUR VEHICLE AS WE NEED WITH THE ADDITION OF A THIRD CHILD. MY INTERACTIONS WITH TOYOTA SINCE JANUARY HAVE BEEN VERY DISPLEASING INCLUDING THEM TELLING MY WIFE TO "GO AHEAD AND USE THE FRONT PASSENGER SEAT" SINCE THE RESEARCH AND DATA SHOW THE PROPELLANT WILL NOT DEGRADE UNTIL NEXT SUMMER. THIS WAS BLATANT DISREGARD FOR THE HEALTH AND SAFETY OF MY FAMILY SINCE WE HAD A RECALL NOTICE THAT TOLD US NOT TO USE THE FRONT PASSENGER SEAT. THE "PROJECTED" FIX FOR THIS PROBLEM IS SEPTEMBER 2017. IN MY OPINION, TOYOTA HAS NOT CORRECTED THIS ISSUE IN A TIMELY FASHION.

Type: Vehicle, Vehicle: 2012 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jan 2017
Mar 2017

TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Type: Vehicle, Vehicle: 2012 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jan 2017
Mar 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2012 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Mar 2017
Feb 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Type: Vehicle, Vehicle: 2012 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Sep 2017
Feb 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000(AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ..UPDATED 05/23/17 *BF *CN

Type: Vehicle, Vehicle: 2012 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Feb 2017
Feb 2017

TAKATA RECALL: I BEGAN TALKING TO TOYOTA'S 1800 # ON TUESDAY, FEBRUARY 21 ABOUT NEEDING A LOANER CAR BECAUSE OUR 2012 SIENNA IS AFFECTED BY THE TAKATA RECALL. ON THE 23RD OF FEBRUARY, THE DEALER DON MCGILL TOYOTA LOCATED AT KIRKWOOD/I-10 CALLED SAYING THEY COULD OFFER US A CHRYSLER TOWN & COUNTRY VAN BUT ONLY THAT ONE DAY. MY WIFE WAS OUT OF TOWN UNTIL SATURDAY, BUT I WAS TOLD THEY COULDN'T HOLD THE LOANER CAR THAT LONG. THE REPRESENTATIVE THAN SUGGESTED THAT A DEALERSHIP CLOSER TO OUR HOME COULD HELP ME BETTER AND TRANSFERRED MY INFORMATION TO A DEALER AT I-10/MASON ROAD IN KATY. NO ONE HAS EVER CALLED ME FROM THIS LOCATION AND I HAVE LEFT 3 MESSAGES ON THE SERVICE MANAGER'S LINE WITHOUT A CALL BACK.

Type: Vehicle, Vehicle: 2012 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Feb 2017
Feb 2017

IT IS COMPLETELY UNACCEPTABLE THAT TOYOTA IS RECOMMENDING "THAT YOU DO NOT OPERATE THE VEHICLE WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT" AS AN INTERIM SOLUTION TO THE AIRBAG RECALL. I HAVE A LARGE FAMILY AND ABSOLUTELY RELY ON THAT FRONT SEAT AND THEY ARE TELLING ME NOT TO USE IT. THEY MUST OFFER REASONABLE ACCOMMODATIONS TO ENSURE THAT MY FAMILY IS SAFE, INCLUDING A FREE RENTAL IF NEEDED. I WILL NOT ACCEPT THEIR RECOMMENDATION AND THEY MUST PROVIDE A REASONABLE ALTERNATIVE AND GET THIS RESOLVED VERY QUICKLY.

Type: Vehicle, Vehicle: 2012 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Feb 2017
Feb 2017

TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2012 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Sep 2017
Feb 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE RECALL NOTICE DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2012 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Sep 2017
Feb 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER,THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Type: Vehicle, Vehicle: 2012 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Sep 2017
Feb 2017

TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/05/17*LJ *CN

Type: Vehicle, Vehicle: 2012 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Feb 2017
Feb 2017

TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2012 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Feb 2017
Feb 2017

TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNWON TOYOTA DEALER LOCATED IN METAIRIE, LOUISIANA WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2012 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Apr 2017
Feb 2017

TAKATA RECALL - FILING A COMPLAINT BECAUSE I AM WORRIED ABOUT MY FAMILY'S SAFETY AND FEEL THAT TOYOTA HAS NOT BEEN ABLE TO REMEDY THE DEFECT WITHIN A REASONABLE TIME.

Type: Vehicle, Vehicle: 2012 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Feb 2017
Feb 2017

TAKATA RECALL: NO REMEDY AFTER 2 MONTHS NOTICE. TOYOTA SOLUTION IS TO NOT SIT IN FRONT PASSENGER SEAT UNTIL SOLUTION IS FOUND. NO TIMELINE. NOT ACCEPTABLE. PLEASE ENCOURAGE TOYOTA TO FIND SOLUTION OR REPLACE WITH A COMPARABLE VEHICLE.

Type: Vehicle, Vehicle: 2012 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jan 2017
Jan 2017

MY VAN USES A TAKATA AIRBAG THAT I NEED REPLACED IMMEDIATELY, I AM SCARED FOR MY FAMILY DRIVING THE VAN. NEWS MEDIA HAS SHOWN HOW DANGEROUS THIS DEFECT IS AND HOPE TO GET THIS ISSUE RESOLVED SOON. *TR

Type: Vehicle, Vehicle: 2012 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Feb 2014
Jan 2017

TAKATA RECALL: SEPTEMBER 2017, RECALL STILL INCOMPLETE, CALLED HOTLINE, WAS TOLD NO REMEDIATION AVAILABLE

Type: Vehicle, Vehicle: 2012 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jan 2017
May 2016 Crash Injury

45MPH FRONT END IMPACT DID NOT DEPLOY AID BAG. DRIVER SUSTAINED FACIAL INJURIES FROM HER FACE IMPACTING THE STEERING WHEEL.

Type: Vehicle, Vehicle: 2012 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jun 2016

Trend Over Time

Complaints by year

Quick Summary

The 2012 Toyota Sienna has 50 Air Bags complaints on file. 2 crashes have been reported. Review the timeline above for detailed owner experiences.