2017 Toyota Sienna Structure

The contact owns a 2017 Toyota Sienna. The contact stated that while driving approximately 80 MPH, the side rail roof rack detached from the vehicle. Additionally, the oil warning light was illuminated. There were no reported injuries. The contact's personal property was damaged during the failure. The contact called the local dealer but the vehicle was not diagnosed or repaired. The contact called another local dealer, Mark Toyota of Plover (1765 Park Ave, Plover, WI 54467) however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but no additional assistance was provided. The approximate failure mileage was 59,000.

The hood crumples like aluminum foil. The hood rod was holding the hood up and the slightest pressure on the hood made it bend. The hood should NOT bend as easily as it did. The fragility of the hood could cause a serious issue in the event of a crash.

Driver side sliding door stops and reopens when trying to close using power option previous van did the same thing but had a recall. When turning power door option off, it's stopped, doesn't want to budge much and you have to use all of your force to try to close it. This has being going on since 2018 when I bought it but there was no recall so delearship wouldn't touch it.

WHEN OPENING THE PASSENGER-SIDE POWER SLIDER DOOR WHILE THE CAR WAS ON AND PARKED IN THE DRIVEWAY, THE SLIDING CABLE SNAPPED AND IS CURRENTLY HANGING FROM THE SIDE OF THE BODY. I CANNOT USE THE POWER BUTTONS TO OPEN THE DOOR AUTOMATICALLY, NOR CAN I MANUALLY OPEN THE SLIDING DOOR.

TL* THE CONTACT OWNS A 2017 TOYOTA SIENNA. DURING EXTREMELY COLD WEATHER WITH A WIND CHILL OF APPROXIMATELY MINUS 53 DEGREES, THE VEHICLE'S HOOD WAS AJAR TO JUMPSTART THE VEHICLE. THE CONTACT STATED THAT THE HOOD WAS BENT AND FAILED TO CLOSE PROPERLY. THE VEHICLE WAS TAKEN TO RUDY LUTHER TOYOTA (8805 WAYZATA BLVD, GOLDEN VALLEY, MN 55426 (612) 424-7924) WHERE THE CONTACT WAS INFORMED TO SUBMIT AN INSURANCE CLAIM. THE CONTACT WAS REFERRED TO THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT STATED THAT THE HOOD DESIGN WAS INADEQUATE AND NOT SUSTAINABLE. THE FAILURE MILEAGE WAS 20,000.

THE DOOR WAS NOT INSTALLED PROPERLY AND CLOSED BY ITSELF MANY TIMES WITHOUT DETECTING IF PEOPLE WERE IN THE WAY AND CRUSHED A CHILD AND HE WAS INJURED