3 complaints reported

2018 Toyota Sienna Structure

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
3
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Mar 2021

The front passenger side bumper snap(s) comes undone, by air flow, as vehicle travels down the road - this causes further tearing of the supporting plastic frame. Local Toyota dealership says this initially was caused by a driver of the vehicle hitting a concrete curb. Note: Bottom of the bumper is only 8 inches from ground surface. The safety issue is: the bumper and its supporting plastic frame will eventually break and fall off vehicle while in transport. I have witnessed this several times on other vehicles (especially on Toyota's). Dealer compounds problem by saying entire bumper has to be replaced at high cost to customer. Customer delays repair (as I have). This causes further damage to the supporting plastic frame. I have gone from one snap to several snaps in duration. I sent Corporate Toyota a complaint - Essentially, they said they would not do anything .

Type: Vehicle, Vehicle: 2018 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Mar 2020
Sep 2018

THE AUTOMATIC SLIDING DOORS DO NOT HAVE AN AUTO/EMERGENCY STOP IF SOMETHING IMPEDES THEIR SHUTTING. A CHILD CAN GET CRUSHED IF AN ADULT IS NOT THERE TO STOP THE DOORS. EVEN THOUGH I WAS THERE IT WAS VERY HARD FOR ME (AN ADULT) TO STOP THE DOORS FROM CLOSING. YES, THE CHILD WAS WRONG FOR PUSHING THE CLOSE BUTTON THEN REACHING BACK IN THE VAN TO RETRIEVE SOMETHING. HE THOUGHT IT WOULD STOP UNTIL HE WAS DONE. THANKFULLY I WAS STANDING BESIDE HIM AND WAS ABLE TO PULL HIM AWAY BUT THE DOOR STILL CAUGHT MY ARM AND I HAD TO PUSH REALLY HARD TO STOP IT. IT JUST HAPPENED SO FAST. THE VEHICLE WAS STATIONARY, IN PARK, AND THE IGNITION WAS SWITCHED OFF.

Type: Vehicle, Vehicle: 2018 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Sep 2018
Aug 2018

TL* THE CONTACT OWNS A 2018 TOYOTA SIENNA. THE CONTACT STATED THAT THE CARPET ON THE DRIVER SIDE NEAR THE ACCELERATOR AND BRAKE PEDALS WAS LOOSE AND MADE CONTACT WITH THE DRIVER'S FOOT WHILE DRIVING. THE VEHICLE WAS TAKEN TO CAIN TOYOTA (6527 WHIPPLE AVE NW, NORTH CANTON, OH), BUT THE FAILURE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,700.

Type: Vehicle, Vehicle: 2018 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jan 2018

Trend Over Time

Complaints by year

Quick Summary

The 2018 Toyota Sienna has 3 Structure complaints on file. Review the timeline above for detailed owner experiences.