2020 Toyota Sienna Structure
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
The power sliding door assembly failed, and the driver side rear sliding door was bound shut, and could not be opened. Disabling the power door system did not resolve the issue. The cable for the power door mechanism was hanging below the rear vent windows; but for some reason the door still would not open. I ultimately with a lot of gentle force was able to get the door open enough to see the retract side of the cable was bound up, and was able to cut it with wire cutters, and ultimately get the door to work normally as a non-powered manual sliding door. Since the original NHTSA BULLITIN on this was published in 6/2019 before my 2020 Sienna was manufactured, and Toyota did not change the mechanism until the 2021 model redesign, I believe that RECALL should be extend to all 2019 and 2020 vehicles. This seems dangerous that the door does not default to manual operation in error.
Hinge rust on fuel door causing it to break and not let rear passenger door auto open (because switch won't make up) hinge is very weakly built
The passenger side rear door unlocked and opened by itself in the middle of the night, no warning messages were given previously, doors were locked that night. Keys were not accidentally pressed on. It seems that others have had similar problems with Toyota Siennas in the past as well.
Trend Over Time
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Other Issues
Common problems reported
Quick Summary
The 2020 Toyota Sienna has 3 Structure complaints on file. Review the timeline above for detailed owner experiences.