56 complaints reported

2000 Toyota Tacoma Structure

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
56
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Oct 2022

I was recently told my a service center that the frame has great corrosion and is unsafe to drive. I am now aware of past warranty extensions for this matter but Toyota will offer nothing because for my year, this warranty coverage extension is expired. My year was also not part of the recent class action settlement with Toyota vehicles having rusted frames for later models (2004+). I'm left with a decent truck that is useless now. I don't understand why a rusted frame that could crack or break would not constitute a safety recall, which I understand does not expire like their well played warranty extension. It is evident my problem is what has been experienced by many others and just because their extended warranty has expired, does not mean the issue was not caused by their defective manufacturing. It is a matter of timing, and our safety. We had taken the truck for service as a Toyota dealer in late 2008, when the program was active, and they did not mention it and maybe there was no rust. Between 2008 and 2015 when it expired, service was not performed at a dealership and still nobody mentioned it. The truck has lived in NC until 2011 and Ohio (snow) from 2011 - 2018 and now back in NC. We had it at a Toyota dealership in 2019 and nothing mentioned. My husband was driving this truck on the freeway every week day for 50 miles round trip to work until last year. I was driving this truck within the past few weeks and was having service performed when my service center mentioned this and said I should not put any more money into it until a frame evaluation is conducted. I have not yet had the frame inspected by a frame shop or dealership as I attempted to ask Toyota pay for this to no avail. I'm currently awaiting a callback from a supervisor next Monday 11/14 after being denied any assistance by Toyota. It is well documented that trucks can last for several hundred thousand miles. A rusted frame at 167,000+ mi that can break at any time is a major safety concern.

Type: Vehicle, Vehicle: 2000 TOYOTA TACOMA, Manufacturer: Toyota Motor Corporation
Incident: Mar 2022
Apr 2022

Frame badly Rotted Purchased used, previous owner stated Frame recall/inspection was preformed Advertised on CL as NO ROT Frame is so bad it can not be safely driven

Type: Vehicle, Vehicle: 2000 TOYOTA TACOMA, Manufacturer: Toyota Motor Corporation
Incident: Dec 2020
Jan 2020

FRAME CRACKED ON DRIVER SIDE OF TRUCK. UPON INSPECTION THE ENTIRE FRAME IS RUSTED THROUGH.

Type: Vehicle, Vehicle: 2000 TOYOTA TACOMA, Manufacturer: Toyota Motor Corporation
Incident: Jan 2018
Dec 2019

TL* THE CONTACT OWNS A 2000 TOYOTA TACOMA. WHILE THE CONTACT WAS GETTING THE TIRES CHANGED, SHE WAS INFORMED THAT THE REAR FRAME WAS SEVERELY RUSTED. THE CONTACT TOOK THE VEHICLE TO A BODY SHOP AND WAS INFORMED OF AN UNKNOWN RECALL REGARDING THE RUST ON THE VEHICLE. THE CONTACT CALLED MIKE JOHNSON'S HICKORY TOYOTA (LOCATED AT 435 US HIGHWAY 70 SE, HICKORY, NC 28602, 828-330-9538) AND WAS INFORMED THAT THE REAR FRAME NEEDED TO BE REPLACED. THE REPAIR WAS ONCE COVERED UNDER A WARRANTY ENHANCEMENT PROGRAM THAT ADVISED DEALERS TO COAT THE FRAME WITH A RUST COATING TO PREVENT RUST FROM FORMING. THE CONTACT WAS ALSO INFORMED THAT THE WARRANTY WAS EXPIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED WHAT THE DEALER STATED. THE APPROXIMATE FAILURE MILEAGE WAS 180,000. *LN*JB

Type: Vehicle, Vehicle: 2000 TOYOTA TACOMA, Manufacturer: Toyota Motor Corporation
Incident: Dec 2019
Oct 2019

TL* THE CONTACT OWNS A 2000 TOYOTA TACOMA. THE CONTACT STATED THAT THE FRAME OF THE CHASSIS WAS CORRODED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 123,000.

Type: Vehicle, Vehicle: 2000 TOYOTA TACOMA, Manufacturer: Toyota Motor Corporation
Incident: Aug 2019
Jan 2019

I HAVE A 2000 TOYOTA TACOMA, FRAME IS SO RUSTED ITS NOT SAFE TO DRIVE. TOYOTA SAYS THEY CANT DO ANYTHING TO RESOLVE ISSUE. SOMETHING HAS TO BE DONE!!! TOYOTA NEEDS TO TAKE RESPONSIBILITY FOR THERE MISTAKES, AND FIX THESE RECALL ISSUES BEFORE SOMEONE GETS HURT!! I HAVE BOUGHT TOYOTA'S ALL MY LIFE NEVER HAD ANY ISSUES UNTIL NOW, THESE RUSTY FRAMES ARE UNACCEPTABLE!!!

Type: Vehicle, Vehicle: 2000 TOYOTA TACOMA, Manufacturer: Toyota Motor Corporation
Incident: Jun 2018
Nov 2018

THE WHOLE FRAME IS ROTTING OUT WITH PERFORATION OF THE METAL, IT'S FALLING APART. I'M ABLE TO POKE HOLES IN THE FRAME WITH MY FINGER AND THE RUST GOES ALONG THE WHOLE WELD LINE DOWN THE FRAME ON THE UNDERSIDE AS WELL AS HOLES THROUGHOUT THE SIDES OF THE FRAME.

Type: Vehicle, Vehicle: 2000 TOYOTA TACOMA, Manufacturer: Toyota Motor Corporation
Incident: Jan 2018
Oct 2018

2000 TOYOTA TACOMA. CONSUMER WRITES IN REGARDS TO VEHICLE RUST PROBLEMS. *SMD *CN

Type: Vehicle, Vehicle: 2000 TOYOTA TACOMA, Manufacturer: Toyota Motor Corporation
Incident: Aug 2015
Apr 2018

2000 TOYOTA TACOMA. CONSUMER WRITES IN REGARDS TO TOYOTAS RUST RECALL. *LD CONSUMER SENT ADDITIONAL CORRESPONDENCE. *LD

Type: Vehicle, Vehicle: 2000 TOYOTA TACOMA, Manufacturer: Toyota Motor Corporation
Incident: Jan 2018
Mar 2018

MY TACOMA WAS BROUGHT TO TOYOTAWORLD NEWARK IN NOV. 2011 FOR A RUST PROBLEM AND THEY COATED THE FRAME WITH CORROSION PREVENTIVE COMPOUND AND PROMISED THAT THE COATING WOULD FIX THE PROBLEM. IN NOV. 2015 IT WAS BROUGHT IN AGAIN BECAUSE RUST WAS PRESENT. DEALERSHIP WOULD NOT DO ANYTHING BECAUSE IT WAS OUT OF WARRANTY BY 3 MONTHS (TOYOTA KNEW MY VIN, YET DID NOT NOTIFY) TOYOTA NEVER RECALLED 1995-2004 TACOMAS EVEN THOUGH THEY BOUGHT BACK AND CONDUCTED FRAME REPAIRS ON SOME VEHICLES THROUGH THOSE YEARS. I BOUGHT THIS VEHICLE IN MAY 2017. THERE WAS SOME RUST BUT IT DIDN'T LOOK LIKE IT WAS THAT BAD. LAST WEEK I NOTIICED 2 CRACKS IN THE FRAME, ONE ON THE LEFT FRAME AND ONE ON THE RIGHT FRAME. I TOOK IT TO SHORE TOYOTA IN NJ AND THEY SAID IT WAS UNDER WARRANTY (BECAUSE WORK WAS DONE IN 2011 AND THE 15 YEAR WARRANTY APPLIED FROM THE TIME RUST WAS AN ISSUE) AND THEY WOULD CALL ME ABOUT A RENTAL CAR THE NEXT DAY. WHEN THEY DIDN'T CALL, I CALLED THEM AND THEY SAID IT WASN'T UNDER WARRANTY. I ASKED IF THEY WOULD GIVE ME AN ESTIMATE AND I WANTED TO HAVE MY TACOMA FIXED THERE. THEY NEVER CALLED BACK. AGAIN I CALLED TO FOLLOW UP. LARRY, THE SERVICE MANAGER, SAID THAT IT WAS INSPECTED, THEY WOULDN'T FIX IT, AND IT WAS UNSAFE TO DRIVE. I WROTE ON THEIR SERVICE INVOICE THAT 'SHORE TOYOTA REFUSED TO DO WORK ON FRAME WHEN I OFFERED TO PAY OUT-OF-POCKET.' WHEN I ASKED FOR A PHOTOCOPY OF THE INVOICE, THEY REFUSED. COMPLAINED TO TOYOTA CUSTOMER SERVICE CASE#1803132713. SUPERVISOR DID NOT RETURN MY CALL.BOTTOM LINE: I'VE BEEN DRIVING IN A VEHICLE THAT COULD HAVE RESULTED IN THE DEATH OF ME AND MY LOVED ONES. TOYOTA KNOWS THAT THE FRAMES OF THEIR 1994-2004 VEHICLES (800,000 OF THEM) ARE DEFECTIVE. YET, TOYOTA HAS NEVER RECALLED THESE VEHICLES. THEY SHOULD BE REPAIRED, BOUGHT BACK, OR REPLACED BY TOYOTA. HOW MANY INDIVIDUALS WILL HAVE TO BE INJURED OR DIE BECAUSE THIS PROBLEM IS NOT ADDRESSED?

Type: Vehicle, Vehicle: 2000 TOYOTA TACOMA, Manufacturer: Toyota Motor Corporation
Incident: Mar 2018
Feb 2018

FRAME CORROSION SAFETY RECALL OCT 24 2011. DEALERSHIP APPLIED CORROSION TREATMENT THAT DID NOT SOLVE THE PROBLEM. PASSENGER SIDE REAR FRAME CORROSION HAS CAUSED SHOCK MOUNT TO BREAK OFF CAUSING VEHICLE INSTABILITY. OTHER SECTION OF FRAME ALSO COMPROMISED BY CORROSION IN SPITE OF DEALERSHIP OK.

Type: Vehicle, Vehicle: 2000 TOYOTA TACOMA, Manufacturer: Toyota Motor Corporation
Incident: Nov 2018
Dec 2017

MY TOYOTA TACOMA WAS ON A LIFT, AND EXTENSIVE RUSTING OF THE FRAME WAS NOTICED, INCLUDING TWO HOLES (ONE PASSENGER SIDE, ONE DRIVER SIDE) ANTERIOR TO THE REAR WHEELS. I STOPPED BY THE TOYOTA DEALERSHIP AND THEY GAVE ME THE NUMBER OF TOYOTA CUSTOMER CARE. TOYOTA CUSTOMER CARE TOLD ME THEIR WAS A RECALL THAT ENDED IN 2011. WHEN I TOLD THEM I NEVER RECEIVED A RECALL NOTICE AND THAT I WAS THE ORIGINAL OWNER LIVING AT THE SAME ADDRESS FOR ALMOST 30 YEARS, I WAS TOLD THE SOMETIMES THEY NOTIFY THE DEPARTMENT OF MOTOR VEHICLES! TO ME AT LEAST, THIS IS "PASSING THE BUCK," SHIRKING THEIR RESPONSIBILITY. I WAS GIVEN A CASE NUMBER, AND I EMAILED THE CEO OF TOYOTA NORTH AMERICA. I HAVE NOT AS YET HEARD A RESPONSE, AS IT IS THE CHRISTMAS AND NEW YEAR HOLIDAYS. I PLAN TO PURSUE THIS WITH MY ATTORNEY. THERE SHOULD BE NOT "STATUTE OF LIMITATIONS" ON SAFETY.

Type: Vehicle, Vehicle: 2000 TOYOTA TACOMA, Manufacturer: Toyota Motor Corporation
Incident: Dec 2017
Oct 2017

TL* THE CONTACT OWNS A 2000 TOYOTA TACOMA. WHILE STATIONARY, THE UNDERCARRIAGE OF THE VEHICLE BECAME SEVERELY RUSTED AND CORRODED. AN INDEPENDENT MECHANIC NOTICED HOLES IN THE FRAME AND STATED THAT THE VEHICLE WAS NOT DRIVABLE DUE TO THE REAR AXLE BECOMING LOOSE ENOUGH TO POTENTIALLY FRACTURE. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED THE CONTACT WITH CASE NUMBER: 1710310166. THE MANUFACTURER STATED THAT THE NHTSA CAMPAIGN HAD EXPIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 119,000. *TT

Type: Vehicle, Vehicle: 2000 TOYOTA TACOMA, Manufacturer: Toyota Motor Corporation
Incident: Oct 2016
Oct 2017

THE FRAME IS RUSTED TO THE POINT IT IS UNSAFE TO DRIVE 140,000 MILES ON VEHICLE

Type: Vehicle, Vehicle: 2000 TOYOTA TACOMA, Manufacturer: Toyota Motor Corporation
Incident: Sep 2017
Jul 2017

TL* THE CONTACT OWNS A 2000 TOYOTA TACOMA. THE CONTACT NOTICED THAT THE ENTIRE FRAME OF THE VEHICLE WAS FRACTURED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-331-4331 AND STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 118,124.

Type: Vehicle, Vehicle: 2000 TOYOTA TACOMA, Manufacturer: Toyota Motor Corporation
Incident: May 2017
Jun 2017

FRAME RUST RECALL. I WAS NEVER NOTIFIED OF THE RECALL FOR THIS VEHICLE. I TALKED WITH THE CUSTOMER SERVICE AT THE CORPORATE OFFICE IN CALIFORNIA AND IT WAS CONFIRMED THAT I NEVER RECEIVED ANY NOTICE TO MY ADDRESS. THE UPPER LEVEL MANAGEMENT DENIED MY RIGHT TO HAVE THE TRUCK FIXED. I HAVE SPENT 1400.00 DOLLARS TO FIX AND KEEP THE TRUCK ON THE ROAD SAFELY. THE RECALL ENDED EARLY WITHOUT NOTICE. I HAVE RECEIPTS FROM MY DEALERSHIP OF THE REPAIR. IT WAS BROUGHT TO MY ATTENTION WHEN ROUTINE MAINTENANCE WAS BEING PERFORMED. THAT STARTED MY INQUIRY WITH TOYOTA.

Type: Vehicle, Vehicle: 2000 TOYOTA TACOMA, Manufacturer: Toyota Motor Corporation
Incident: Sep 2017
May 2017

2000 TOYOTA TACOMA. CONSUMER WRITES IN REGARDS TO POPPING NOISES- DISCOVERS LEAF SPRING /FRAME CORROSION. *SMD THE CONSUMER STATED THE FRAME ON THE VEHICLE WAS RUSTED. THE MANUFACTURER DID NOT OFFER ANY ASSISTANCE. UPDATED 05/05/2017*JS

Type: Vehicle, Vehicle: 2000 TOYOTA TACOMA, Manufacturer: Toyota Motor Corporation
Incident: Jan 2017
May 2017

TOYOTA VOLUNTARILY OFFERED TO REPLACE STRUCTURAL FRAMES THAT PREMATURELY RUSTED. I WAS NEVER NOTIFIED OF THE RECALL AND MY FRAME IS SO BADLY FULL OF HOES THAT DRIVING IT IS DANGEROUS ESPECIALLY WITH A LOAD. I MUST CONTINUE TO DRIVE MY TRUCK AND MUST SUFFER THE RISK OF AN ACCIDENT. I'VE REACHED OUT TO TWO DEALERS AND TOYOTA AND ALL HAVE REFUSED TO HELP ME. WHEN THE ACCIDENT DOES OCCUR I'M SURE TOYOTA WILL REGRET NOT TALKING TO ME.

Type: Vehicle, Vehicle: 2000 TOYOTA TACOMA, Manufacturer: Toyota Motor Corporation
Incident: Jan 2017
Mar 2017

FRAME IS RUSTING THROUGH. DESPITE TOYOTA DEEMING IT UNAFFECTED, AND APPLYING A COAT OF UNDERCOATING TO IT FOR FREE, IT IS NOW RUSTED THROUGH.

Type: Vehicle, Vehicle: 2000 TOYOTA TACOMA, Manufacturer: Toyota Motor Corporation
Incident: Mar 2017
Feb 2017

TL* THE CONTACT OWNS A 2000 TOYOTA TACOMA. WHEN THE VEHICLE WAS TAKEN IN FOR AN OIL CHANGE, THE DEALER NOTICED THAT THE PASSENGER SIDE FRAME WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,740.

Type: Vehicle, Vehicle: 2000 TOYOTA TACOMA, Manufacturer: Toyota Motor Corporation
Incident: Jan 2017
Aug 2016

TL* THE CONTACT OWNS A 2000 TOYOTA TACOMA. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC FOR SCHEDULED MAINTENANCE AND NOTICED A HOLE IN THE FRAME AT THE REAR SHOCK MOUNT AREA. THERE WERE ALSO NUMEROUS SEVERELY RUSTED SPOTS THROUGHOUT THE ENTIRE FRAME. THE INDEPENDENT MECHANIC FOREWARNED THE CONTACT FOR APPROXIMATELY THREE YEARS OF A POSSIBLE FAILURE WITH THE RUST ON THE FRAME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 115,000. UPDATED 10/07/16*LJ *TR

Type: Vehicle, Vehicle: 2000 TOYOTA TACOMA, Manufacturer: Toyota Motor Corporation
Incident: May 2013
Aug 2016

I TOOK MY VEHICLE IN FOR A RECALL CONCERNING THE FRAME RUSTING THROUGH AND BREAKING IN 2011. THE DEALERSHIP DECIDED TO SPRAY THE FRAME WITH UNDERCOATING RATHER THAN FIX THE PROBLEM OR REIMBURSE ME FOR MY VEHICLE. KNOW THE FRAME HAS COMPLETELY BROKEN ON THE DRIVERS SIDE AND IS NO LONGER SAFE TO DRIVE. AFTER LOOKING AT THE DAMAGE IT IS CLEAR THAT THE DEALER SIMPLY SPRAYED OVER THE RUSTING FRAME TO COVER UP THE DAMAGE RATHER THAN FIX IT. I DROVE THIS VEHICLE FOR SEVERAL YEARS NOT KNOWING THE DANGER THAT I WAS PUTTING MYSELF AND FAMILY IN. KNOW MY VEHICLE IS UNSAFE TO DRIVE AND TOYOTA IS OFFERING TO GIVE ME A MEAGER $1,000 TOWARDS A NEW VEHICLE. THIS IS NONSENSE CONSIDERING THEY KNEW THE ISSUES WITH THIS VEHICLE AND DID NOT FIX IT PROPERLY WHEN THEY SHOULD HAVE. I DON'T HAVE SEVERAL THOUSAND DOLLARS TO PUT INTO A NEW VEHICLE WHEN THIS VEHICLE SHOULD HAVE LASTED SEVERAL MORE YEARS. I HAVE PICTURES THAT SHOW I TAKE GREAT CARE OF MY VEHICLES (OUTSIDE/INSIDE LOOK NEW) AND THE ONLY ISSUE IS DUE TO THE MANUFACTURERS NEGLIGENCE. I FEEL THAT TOYOTA SHOULD TAKE RESPONSIBILITY FOR THEIR FAULT AND FIX MY VEHICLE. I'M NOT LOOKING FOR A HANDOUT BUT WANT THEM TO DO THE RIGHT THING. TOYOTA SHOULD FIX THIS ISSUE AS IT IS NO FAULT OF MY OWN.

Type: Vehicle, Vehicle: 2000 TOYOTA TACOMA, Manufacturer: Toyota Motor Corporation
Incident: Jan 2016
Aug 2016

TL* THE CONTACT OWNS A 2000 TOYOTA TACOMA. WHILE THE VEHICLE WAS UNDERGOING A TIRE CHANGE, IT WAS OBSERVED BY THE DEALER THAT THE REAR SUBFRAME OF THE VEHICLE WAS SEVERELY RUSTED. THE DEALER STATED THAT THE ENTIRE FRAME NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 137,524.

Type: Vehicle, Vehicle: 2000 TOYOTA TACOMA, Manufacturer: Toyota Motor Corporation
Incident: Jan 2016
Jul 2016

TL* THE CONTACT OWNS A 2000 TOYOTA TACOMA. THE CONTACT OBSERVED A BROWN PIECE OF METAL HANGING UNDERNEATH THE VEHICLE. WHEN THE CONTACT LOOKED UNDER THE VEHICLE, HE NOTICED THAT THE ENTIRE FRAME BED WAS RUSTED OUT WITHOUT WARNING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE RECALL HAD EXPIRED. THE CONTACT STATED THAT HE DID NOT RECEIVE A RECALL NOTICE. THE MANUFACTURER DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 175,000.

Type: Vehicle, Vehicle: 2000 TOYOTA TACOMA, Manufacturer: Toyota Motor Corporation
Incident: Jul 2016
Jun 2016

TL* THE CONTACT OWNS A 2000 TOYOTA TACOMA. AFTER THE VEHICLE WAS TAKEN TO BE SERVICED FOR ROUTINE MAINTENANCE, THE TECHNICIAN STATED THAT THE FRAME OF THE VEHICLE WAS RUSTED AND DEEMED THE VEHICLE UNSAFE TO DRIVE. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY SERVICED UNDER A TOYOTA SAFETY CAMPAIGN FOR THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000. UPDATED 07/19/16*LJ CONSUMER STATED THE FRAME PERFORATION TREATMENT WAS DONE ON 6/22/11 AT CROWN MOTORS. WHILE CONSUMER WAS GETTING AND OIL CHANGE ON 8/20/14 AT VALVOLINE OIL THE SERVICE MAN INFORMED THE CONSUMER THAT THE TRUCK HAD A SIGNIFICANT AMOUNT OF RUST ON THE FRAME AND NOTICE RUST PEELING OFF THE TRUCK. ON 6/24/16. CONSUMER HAD THE TRUCK GREASE AND OILED AT THE LOCAL REPAIR GARAGE, THE OWNER TOLD THE CONSUMER TRUCK WAS NOT SAFE TO DRIVE. REPAIR SHOP OWNER CALLED CROWN MOTORS AND THE MAIN OFFICE OF TOYOTA AND BOTH SAID THEY WOULDN'T BE WILLING TO DO ANYTHING ABOUT IT. UPDATED 6/19/18*JB

Type: Vehicle, Vehicle: 2000 TOYOTA TACOMA, Manufacturer: Toyota Motor Corporation
Incident: Jun 2011

Trend Over Time

Complaints by year

Quick Summary

The 2000 Toyota Tacoma has 56 Structure complaints on file. Review the timeline above for detailed owner experiences.