2024 Toyota Tacoma Electrical System

The contact owns a 2024 Toyota Tacoma. The contact received notification of NHTSA Campaign Number: 25V595000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

I am reporting a safety issue with my 2024 Toyota Tacoma regarding Recall 25V595 / 25TA08 (Blank Instrument Cluster Display). Multiple authorized dealers have refused to perform the repair, claiming that parts are unavailable. This defect prevents me from obtaining commercial insurance and fully utilizing the vehicle for my business needs, as a non-functional speedometer is a major safety hazard. This situation is significantly impacting my work and safe operation of the vehicle.

1. What component or system failed or malfunctioned, and is it available for inspection upon request? The multimedia head unit / Apple CarPlay system is malfunctioning. The screen randomly disconnects, goes black, and frequently fails to connect to iPhones. The system displays “Retry,” and at times Apple CarPlay will only reconnect through Bluetooth settings instead of normal wired/wireless operation. Both vehicles are available for inspection upon request. 2. How was your safety or the safety of others put at risk? The failure creates a safety hazard because the screen disconnects or goes black while driving, causing sudden loss of navigation, phone functions, and display information. This forces the driver to look down, attempt to reconnect the phone, or search through Bluetooth menus while the vehicle is in motion, increasing the risk of distraction and a potential collision. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? No. I have already taken both of my new-generation Tacomas to Toyota for inspection. The dealership was unable to reproduce the malfunction, even though the issue happens repeatedly during normal driving. The problem occurs on multiple iPhones, confirming it is not phone-specific. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The multimedia system has only been inspected by Toyota, but no police, insurance, or manufacturer inspection beyond the dealership has taken place. The issue remains ongoing and can be inspected at any time. 5. Were there any warning lamps, messages, or other symptoms prior to the failure, and when did they first appear? Yes. The multimedia screen will: show “Retry” when attempting to connect disconnect mid-drive without warning go completely black switch to Bluetooth-only connection fail to recognize iPhones during startup These symptoms occur randomly, across different days, and on multiple iPhones

The multimedia head unit and Apple CarPlay system are malfunctioning. The screen randomly disconnects, goes black, and often fails to connect to iPhones. It shows “Retry,” and sometimes Apple CarPlay will only reconnect through the Bluetooth settings instead of normal wired or wireless CarPlay. Both of my new-generation Tacomas are available for inspection upon request. This issue creates a safety risk because the screen disconnects or goes black while driving, causing loss of navigation, hands-free calling, and vehicle information. This forces me to look down or try reconnecting the phone while the vehicle is in motion, which increases the risk of distraction and a possible accident. I have taken both of my Tacomas to Toyota for inspection, but the dealer was unable to reproduce the problem. The issue happens repeatedly during normal driving and occurs on multiple iPhones, so it is not a phone-specific issue. The vehicles have only been inspected by Toyota at the dealership level. No inspections have been done by the manufacturer, police, or insurance. The problem is ongoing and the vehicles are available for inspection at any time. The symptoms include the screen showing “Retry,” disconnecting without warning, going completely black, switching to Bluetooth-only connection, and failing to recognize iPhones at startup. These issues appear randomly on different days and with multiple iPhones. No other vehicle warning lights were present.

All the windows make a rattling noise when they're rolled halfway down when hitting bumps.

Gas gauge is showing the incorrect amount of fuel left. I filled up for gas 3 days ago, my commute is very short so I know I didn't burn through that much gas in 3 days. I was in between 3/4ths and full with 229 DTE before leaving. Got to my destination and I now had a full tank of gas and 246 DTE. I reset the gauge per the manual and it now shows 3/4ths with 176 DTE. Many people with Tundra's have had the same issue. Some say its due to filling up the tank past 3/4ths and parking on an incline. I would really hate to get stranded or run out of fuel driving around town. It has not been brought to the dealer yet I'm waiting to get an oil change. No warning messages or any kind and this is the first time happening at around 830 miles.