113 complaints reported

2002 Toyota Tundra Structure

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
113
Crashes
1
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Jan 2019

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT THERE WAS EXTENSIVE RUST AND CORROSION PERTAINING TO THE FRAME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 09V444000 (STRUCTURE) AND 05V225000 (SUSPENSION). THE CONTACT WAS UNCERTAIN IF THE FAILURES WERE RELATED TO THE RECALL CAMPAIGNS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND INDICATED THAT THE BUY BACK OPTION AND FRAME REPLACEMENT EXTENDED CAMPAIGN ENDED IN 2012 AND THERE WAS NO REMEDY. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2002 TOYOTA TUNDRA, Manufacturer: Toyota Motor Corporation
Incident: Jan 2018
Dec 2018

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT THERE WAS EXCESSIVE CORROSION OF THE REAR CROSS MEMBER. THE CONTACT WAS CONCERNED THAT THE FAILURE COULD CAUSE THE SPARE TIRE TO DETACH, WHICH WAS STOWED UNDERNEATH THE TRUCK BED. THE VEHICLE WAS TAKEN TO AUBREY ALEXANDER TOYOTA (1324 N SUSQUEHANNA TRAIL, SELINSGROVE, PA 17870) WHERE IT WAS DETERMINED THAT THE FRAME NEEDED TO BE REPLACED. THE MANUFACTURER WAS ALSO MADE AWARE OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V444000 (STRUCTURE). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 131,000.

Type: Vehicle, Vehicle: 2002 TOYOTA TUNDRA, Manufacturer: Toyota Motor Corporation
Incident: Sep 2018
Oct 2018

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE A CLUNKING NOISE WAS PRESENT COMING FROM UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER SANSONE TOYOTA (90 US-1, AVENAL, NJ) WHO EXAMINED THE VEHICLE AND DISCOVERED THAT THE SUBFRAME WAS SEVERELY DAMAGED DUE TO RUST AND CORROSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 240,000. *TT *TR CONSUMER STATED RECALL EXPIRED AND WAS NOT PROPERLY NOTIFIED OF THE RECALL. *JB

Type: Vehicle, Vehicle: 2002 TOYOTA TUNDRA, Manufacturer: Toyota Motor Corporation
Incident: Jan 2018
Aug 2018

2002 TOYOTA TUNDRA. CONSUMER WRITES IN REGARDS TO FRAME RUST ON VEHICLE. *LD *JS

Type: Vehicle, Vehicle: 2002 TOYOTA TUNDRA, Manufacturer: Toyota Motor Corporation
Incident: Jan 2018
Aug 2018

FRAME CROSSMEMBER RUSTED. TOYOTA SIAD IT WAS REPLACED IN 2012 BUT WAS NEVER CHANGED.

Type: Vehicle, Vehicle: 2002 TOYOTA TUNDRA, Manufacturer: Toyota Motor Corporation
Incident: Apr 2018
Jul 2018

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. WHILE DRIVING APPROXIMATELY 10 MPH, A NOISE WAS HEARD UNDER THE VEHICLE. UPON INSPECTION, THE CONTACT NOTICED THAT THE SPARE TIRE HAD DETACHED FROM THE VEHICLE. THE CONTACT STATED THAT THE SPARE TIRE HOLDER WAS SEVERELY CORRODED WITH A HOLE AND THE TIRE BRACKETS WERE ALSO CORRODED. THE CONTACT ALSO FOUND THAT THE VEHICLE'S UNDERBODY FRAME WAS CORRODED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 126,000.

Type: Vehicle, Vehicle: 2002 TOYOTA TUNDRA, Manufacturer: Toyota Motor Corporation
Incident: Jul 2018
Jan 2018

2002 TOYOTA TUNDRA 4WD LIMITED ACCESS CAB. IN DEC 2012 BROUGHT TRUCK TO BURNSVILLE TOYOTA FOR RECALL. THEY ONLY SPRAYED RUSTED INHIBITOR PAINT ON FRAME. BRAKE WARNING LIGHT CAME ON. BROUGHT TRUCK INTO LOCAL INDEPENDENT SHOP. THEY SAID BRAKE LINE TO REAR DRUM BRAKES SHOOK LOSE, DUE TO FRAME RUSTING/CORROSION AWAY FROM SHOCK ABSORBER MOUNT. THEY ALSO STATED TRUCK IS UNSAFE TO DRIVE BECAUSE FRAME AND CROSSMEMBER SUPPORTS ARE CORRODED AND RUSTED BEYOND REPAIR. CALLED BURNSVILLE TOYOTA AND THEY SAID, THAT THE RECALL 3 YEAR WARRANTY HAD EXPIRED AND THEY WILL DO NOTHING TO HELP. THE ENGINE, TRANSMISSION, AND BODY ARE STILL IN GOOD SHAPE. DISAPPOINTED THAT TOYOTA WOULD NOT OFFER TO HELP WITH THERE DESIGNED ERROR IN FRAME.

Type: Vehicle, Vehicle: 2002 TOYOTA TUNDRA, Manufacturer: Toyota Motor Corporation
Incident: Jan 2018
Jan 2018

THE REMEDY APPLIED TO MY 2002 TOYOTA TUNDRA FOR SAFETY RECALL 09V444000 HAS PROVEN TO BE INEFFECTIVE. I PURCHASED THE TRUCK USED FROM THE TOYOTA DEALERSHIP WHERE THE SAFETY RECALL REMEDY HAD BEEN PERFORMED. THE FRAME CROSS-MEMBER WHICH SUPPORTS THE FUEL TANK - A COMPONENT CALLED OUT IN TOYOTA DOCUMENTS RELATED TO 09V444000 - HAS SEPARATED FROM THE FRAME ON BOTH SIDES. (SEE ATTACHED PHOTOS) THIS CONDITION WAS DISCOVERED DURING MY RECENT STATE INSPECTION. I WAS TOLD THAT IT IS DANGEROUS TO OPERATE THE VEHICLE IN THIS CONDITION UNTIL THE CROSS-MEMBER WHICH SUPPORTS THE FUEL TANK CAN BE REPAIRED OR REPLACED. SINCE RECALL 09V444000 WAS ORIGINALLY INITIATED TO FIX THIS VERY PROBLEM, I BELIEVE MY VEHICLE SHOULD STILL QUALIFY FOR THIS REPAIR BECAUSE THE FIX APPLIED WAS A BAND-AID REPAIR THAT DID NOT ADDRESS THE ORIGINAL FAULT. YOUR DATABASE CURRENTLY SHOWS THERE ARE NO LONGER ANY OPEN RECALLS ON MY VIN, BUT THE ORIGINAL FLAW HAS PROGRESSED TO THE POINT WHERE THE VEHICLE (WHICH IS OTHERWISE IN EXCELLENT CONDITION) IS UNSAFE TO OPERATE ON PUBLIC ROADWAY. IS TOYOTA OBLIGATED TO ADDRESS THIS ISSUE, OR WAS THEIR TEMPORARY FIX (THE APPLICATION OF RUST-PROOFING) ENOUGH TO ABSOLVE THEM OF ANY RESPONSIBILITY FROM THAT DATE ONWARD?

Type: Vehicle, Vehicle: 2002 TOYOTA TUNDRA, Manufacturer: Toyota Motor Corporation
Incident: Apr 2018
Dec 2017

IN 2012, MY FRAME WAS RECALLED FOR RUST. TOYOTA APPLIED A CORROSION RESISTANT SPRAY COMPOUND. IT DID NOT WORK. NOW I HAVE RUST HOLES COMING FROM THE INSIDE OUT.

Type: Vehicle, Vehicle: 2002 TOYOTA TUNDRA, Manufacturer: Toyota Motor Corporation
Incident: Jan 2017
Dec 2017

REAR FRAME CROSSMEMBER RUSTED THROUGH AND HOLES IN FRONT FRAME. IN 2011 THERE WAS A SAFETY RECALL ON THIS. FEB,15, 2011 I BROUGHT THE TRUCK TO THE TOYOTA DEALER WHERE I BOUGHT IT. THEY INSPECTED THE FRAME AND SPRAYED UNDERCOATING ON IT. IT WAS NOT A SUFFICIENT FIX. TOYOTA REFUSES TO FIX THIS PROBLEM.

Type: Vehicle, Vehicle: 2002 TOYOTA TUNDRA, Manufacturer: Toyota Motor Corporation
Incident: Sep 2017
Dec 2017

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT WHEN AN INDEPENDENT MECHANIC WAS SERVICING THE MUFFLER, IT WAS NOTICED THAT THE FRAME HAD EXTENSIVE PREMATURE RUST AND CORROSION NEAR THE CAB TO THE REAR OF THE FRAME. THE DEALER WAS NOTIFIED AND INDICATED THAT THEY REFUSED TO SERVICE A RECALL STATING THAT THE TIME FRAME EXPIRED FOR NHTSA CAMPAIGN NUMBER: 09V444000 (STRUCTURE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 136,074.

Type: Vehicle, Vehicle: 2002 TOYOTA TUNDRA, Manufacturer: Toyota Motor Corporation
Incident: Nov 2009
Oct 2017

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC (MARTINEZ BODY SHOP IN BELTON, MISSOURI) FOR HEADLIGHT REPAIRS AND THE MECHANIC NOTICED SEVERE RUST ON THE ENTIRE FRAME. THE CONTACT RECEIVED AN UNKNOWN RECALL NOTIFICATION IN 2014. THE VEHICLE WAS TAKEN TO MILLEY TOYOTA IN CANTON, MISSOURI FOR AN EVALUATION AND WAS ADVISED THAT THE VEHICLE WAS PERFECTLY FINE AND THERE WAS NO RUST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

Type: Vehicle, Vehicle: 2002 TOYOTA TUNDRA, Manufacturer: Toyota Motor Corporation
Incident: Jul 2017
Oct 2017

I DID NOT GET ANY EXTENDED WARRANTED NOTICE FROM TOYOTA TO FIX THE FRAME. I WAS LIVING IN MISSISSIPPI IN 2002 AND MOVED TO TENNESSEE IN 2004 WHERE THE SALT AND RUSTED THE FRAME. I ONLY GOT ONE RECALL ON THE RUST PROBLEMS, BUT I DID NOT GET THE EXTENDED WARRANTIES!!! I LIVE AND BOUGHT THE 2002 TUNDRA IN JOHNSON CITY, TN.... THE TENNESSEE ROAD COMMISSION USES SALT ON THE ROADS AND HIGHWAYS IN THE WINTER MONTHS. I DID NOT GET ANY EXTENDED WARRANTED NOTICE FROM TOYOTA TO FIX THE FRAME. 2002 TOYOTA TUNDRA STRUCTURE: FRAME AND MEMBERS:UNDERBODY SHIELDS NHTSA CAMPAIGN #09V444000 DATE ANNOUNCED: NOVEMBER 18, 2009 PROBLEM: SUMMARY: TOYOTA IS RECALLING MODEL YEAR 2000-2003 TUNDRA VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE FOLLOWING STATES: CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, VIRGINIA, WEST VIRGINIA, WISCONSIN AND THE DISTRICT OF COLUMBIA. EXCESSIVE CORROSION OF THE REAR CROSS MEMBER MAY CAUSE THE SEPARATION OF THE SPARE TIRE STOWED UNDER THE TRUCK BED WHICH WOULD PRESENT A ROAD HAZARD THAT COULD CAUSE A CRASH. ALSO, CORROSION OF THE REAR CROSS MEMBER COULD AFFECT THE REAR BRAKE LINES AND THE PROPORTIONING VALVE RESULTING IN DIMINISHED BRAKING CAPABILITY. EXTENDED WARRANTY.... I DID NOT GET.... ACCORDING TO A LETTER SENT OUT TO TOYOTA DEALERS, TOYOTA HAS EXTENDED THE WARRANTY ON 2000-2003 TUNDRA FRAMES, WHICH ALLOWS DEALERS TO REPLACE RUSTED FRAMES ON 2000-20003 TOYOTA TUNDRAS AT NO CHARGE TO THE CONSUMER. THIS IS EXCELLENT NEWS FOR ANY TOYOTA TUNDRA OWNERS DEALING WITH FRAME RUST ISSUES AS WELL AS A STRONG SYMBOL OF TOYOTA'S COMMITMENT TO QUALITY AND CUSTOMER SERVICE. WHILE THIS MOVE DIDN'T HAPPEN AS QUICKLY AS WE WOULD HAVE LIKED, WE STRONGLY APPLAUD THIS ACTION. *TR

Type: Vehicle, Vehicle: 2002 TOYOTA TUNDRA, Manufacturer: Toyota Motor Corporation
Incident: Dec 2002
Aug 2017

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. WHILE THE VEHICLE WAS STATIONARY, THE CONTACT NOTICED THAT THE MAIN FRAME OF THE VEHICLE WAS SEVERELY RUSTED WITH HOLES. WHILE CHANGING THE BRAKES, A LARGE PIECE OF THE FRAME FELL ONTO THE GROUND. A DEALER WAS NOT CONTACTED ABOUT THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE FRAME REPLACEMENT WARRANTY EXPIRED ON JUNE 1, 2017. IN ADDITION, THE MANUFACTURER PROVIDED THE CONTACT WITH CASE NUMBER: 1708210712. THE FAILURE MILEAGE WAS APPROXIMATELY 300,000.

Type: Vehicle, Vehicle: 2002 TOYOTA TUNDRA, Manufacturer: Toyota Motor Corporation
Incident: Aug 2017
Jul 2017

MY 02 TOYOTA TUNDRA WAS INCLUDED IN A RECALL FOR ITS FRAME AND CROSSMEMBERS RUSTING OUT AND CAUSING AN UNSAFE VEHICLE. I BROUGHT MY TRUCK IN A COUPLE YEARS AGO FOR THE RECALL. THE TRUCK HAD VERY LOW MILES FOR THE YEAR UNDER 60K AND WAS TAKEN GOOD CARE OF. THE DEALER DEEMED THE FRAME WAS NOT RUSTED THROUGH ENOUGH TO WARRANT A COMPLETE NEW FRAME. INSTEAD THEY SPRAYED MY FRAME WITH SOME RUST PROOF PAINT. WELL THAT BAND AIDE HAS ALMOST ALL FALLEN OFF AND THE FRAME IS WORSE THAN EVER WITH CROSS MEMBERS RUSTED ALL THE WAY THROUGH. I CONTACTED TOYOTA HQTS AND AFTER BEING BOUNCED AROUND FOR OVER AN HOUR WAS TOLD BY A SUPERVISOR THAT I AM OUT OF LUCK BECAUSE THEY PLACED A YEAR WARRANTY ON THE PAINT JOB. ANY PROBLEMS OVER A YEAR PAST THE WARRANTY WORK IS THE CONSUMERS PROBLEM. WELL THE PAINT HELD FOR A BIT BUT ULTIMATELY DID NOT RESOLVE THE UNDERLYING RUST PROBLEM. I WAS TOLD TO FOLLOW UP WITH THE DEALER THAT HAD DONE THE WARRANTY WORK. THEY INSPECTED THE FRAME AND TOOK PICTURES TO SEND TO TOYOTA, BUT ULTIMATELY SAID THE VEHICLE WAS UNSAFE AT THIS TIME. I HAVE NOT GOTTEN ANY RESOLUTION WITH THE ISSUE. MY MAIN ISSUE IS THAT THEY THINK SPRAYING AN UNDERCOAT ON A RUSTED FRAME IS GOING TO RESOLVE THE RUST ISSUE WHEN IN FACT IT WAS A BAND AIDE THAT HAS HIDDEN WHAT WAS MANIFESTING UNDERNEATH AND ULTIMATELY DESTROYING A VERY GREAT VEHICLE. TOYOTA HAS NOT HELD UP THEIR END IN STANDING BEHIND WHAT IT SELLS AND BEHIND RESOLVING MAJOR SAFETY PROBLEMS FOR ITS CONSTOMERS.

Type: Vehicle, Vehicle: 2002 TOYOTA TUNDRA, Manufacturer: Toyota Motor Corporation
Incident: Jul 2017
Mar 2017

TRUCK INSPECTED BY TOYOTA FOR CORROSION AND TREATED WITH CHEMICAL AS PART OF THE RECALL NOTICE.AT THIS TIME I HAD NO CONCERNS WITH CONDITION OF THE FRAME FOR SAFETY CONCERNS.MY TRUCK WAS TREATED 10/24/16 BY TOYOTA AND DURING A ROUTINE EXHAUST FIX MECHANIC SHOWED ME AREAS OF CONCERN ON REAR OF THE FRAME.THE DEALERSHIP THAT PERFORMED THE TREATMENT LOOKED AT THE FRAME AGAIN AND STATED THEY DIIDNT WANT TO TOUCH OR CHECK THE AREAS OF CONCERN A INCASE THEY MADE HOLES IN THE FRAME.I OPENED A CASE WITH TOYOTA AND INDEED GOT A SECOND OPINION FROM ANOTHER TOYOTA DEALERSHIP WHOM DEEMED MY VEHICLE UNSAFE TO DRIVE DUE TO FRAME CORROSION IN THE AREAS THAT WERE TREATED , NOW THIS WAS ONLY 3 MONTHS AFTER TOYOTA TREATED THE FRAME. I WAS GIVEN A CASE MANAGER AT TOYOTA FOR SPECIAL CIRCUMSTANCES AS HE QUOTED, AND 2 DAYS LATER WAS TOLD NOTHING COULD BE DONE. I ALSO HAVE A GAS LEAK WHICH HAS MATERIALIZED AROUND THE ROTTED CROSSMEMBER . OVERALL IN 3 MONTHS I NOW HAVE PERORATIONS AND DELAMINATION OF THE REAR FRAME AND A JUNK TRUCK.

Type: Vehicle, Vehicle: 2002 TOYOTA TUNDRA, Manufacturer: Toyota Motor Corporation
Incident: Aug 2017
Feb 2017

FRAME IS RUSTING BADLY EVEN AFTER TOYOTA SPRAYED CRC TO TRY TO PREVENT RUST.

Type: Vehicle, Vehicle: 2002 TOYOTA TUNDRA, Manufacturer: Toyota Motor Corporation
Incident: Feb 2017
Feb 2017

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT THE DRIVER SIDE FRAME WAS RUSTED. THE CONTACT NOTIFIED THE LOCAL DEALER (SAVANNAH TOYOTA LOCATED AT 11101 ABERCO, ST SAVANNAH, GA 31419 912-927-1234), BUT WAS NOT REPAIRED PER THE RECALL REMEDY DUE TO MAIN FRAME MODIFICATIONS COMPLETED ON VEHICLE. THE MANUFACTURER WAS CALLED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT ABLE TO BE SERVICED PER NHTSA CAMPAIGN NUMBER: 09V444000 (STRUCTURE) DUE TO THE VEHICLE MODIFICATIONS, AND PROVIDED CASE NUMBER: 1706013050. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE FAILURE MILEAGE WAS 136,000.

Type: Vehicle, Vehicle: 2002 TOYOTA TUNDRA, Manufacturer: Toyota Motor Corporation
Incident: Feb 2017
Jan 2017

THE FRONT FRAME ON THE PASSENGER SIDE HAS A LARGE RUST HOLE COMPLETELY THROUGH IT, BY THE SWAY ARM BRACKET, AND THAT BRACKET ITSELF IS LOOSE AND HANGING. THE VEHICLE HAS 139,000 MILES ON IT.

Type: Vehicle, Vehicle: 2002 TOYOTA TUNDRA, Manufacturer: Toyota Motor Corporation
Incident: Dec 2016
Dec 2016

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT THE VEHICLE COULD NOT PASS INSPECTION DUE TO A ROTTED FRAME. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 09V444000 (STRUCTURE) FOUR YEARS AGO; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 204,000.

Type: Vehicle, Vehicle: 2002 TOYOTA TUNDRA, Manufacturer: Toyota Motor Corporation
Incident: Aug 2016
Dec 2016

NOTIFIED OF SAFETY RECALL ON VEHICLE FOR RUST ON FRAME THAT WILL CAUSE STRUCTURAL FAILURE THAT CAN LEAD TO LOSS OF CONTROL OF THE VEHICLE. TOOK VEHICLE TO TOYOTA DEALER TO BE REPAIRED. WAS TOLD THE REPAIR WAS MADE. INFORMED BY INSPECTION SERVICE CENTER THE REPAIR WAS NOT EFFECTIVE 8/10/2012, NOTIFIED TOYOTA CUSTOMER CARE 8/11/2016 OF THE PROBLEM THEY OPENED CASE #1608102651. I CONTACTED THEM AGAIN 8/12/2016 AND WAS INFORMED BY THE CASE MANAGER TOYOTA WOULD NOT INSPECT OR REPAIR THE VEHICLE. SHE INDICATED THE RECALL WAS LISTED AS LIMITED SERVICE AND NOT A SAFETY RECALL. SHE INDICATED THIS WAS AN ON-GOING ISSUE AND SEVERAL RECALLS HAD LAPSED FOR THIS SAME PROBLEM. BECAUSE THE RECALL HAD EXPIRED TOYOTA WAS NO LONGER RESPONSIBLE FOR THE DEFECT. THEY ONLY RUST ON THE VEHICLE IS ON THE DEFECTIVE FRAME. A RECALL REPAIR THAT DOES NOT FIX THE PROBLEM IS USELESS.

Type: Vehicle, Vehicle: 2002 TOYOTA TUNDRA, Manufacturer: Toyota Motor Corporation
Incident: Oct 2016
Nov 2016

THE FRAME ON MY 2002 TOYOTA TUNDRA IS RUSTING AND HAS HOLES COMPLETELY THRU THE FRAME. THE TRUCK HAS ALWAYS BEEN REGISTERED AND LICENSED SINCE NEW AND MY PROBLEM IS NEVER RECEIVING A RECALL NOTICE. WHEN I LEARNED FROM A FRIEND THAT TUNDRA FRAME HAD BEEN REPLACED, I CALLED TOYOTA FOR MY FRAME REPLACEMENT. TOYOTA SAID THE RECALL EXPIRED AND REFUSED TO MAKE THE REPAIR. OTHER THAT THE FRAME, THE TRUCK IS IN EXCELLENT CONDITION BECAUSE IT HAS BEEN WELL MAINTAINED. IT IS SAD TO HAVE AN EXCELLENT TRUCK SETTING ON A FRAME THAT IS RUSTING AWAY. HOW CAN TOYOTA SELL A DEFECTIVE TRUCK AND IDENTIFY IT AS UNSAFE, FAIL TO CONTACT THE OWNER AND THEN REFUSE TO REPAIR THE TRUCK SAYING THE OWNER MISSED THE DEADLINE. TOYOTA COULD HAVE CONTACTED ME BUT I NEVER RECEIVED ANY NOTIFICATION. I ASKED IF TOYOTA COULD OFFER ANY CREDIT ON A REPLACEMENT, EVEN SOME CONSIDERATION ON A NEW TUNDRA AND TOYOTA REFUSED TO MAKE ANY EFFORT TO ASSIST ME. I CURRENTLY OWN FOUR TOYOTAS. BUYERS BEWARE! *TR

Type: Vehicle, Vehicle: 2002 TOYOTA TUNDRA, Manufacturer: Toyota Motor Corporation
Incident: Nov 2016
Oct 2016

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. UPON TAKING THE VEHICLE TO AN INDEPENDENT REPAIR SHOP FOR ROUTINE MAINTENANCE, IT WAS DIAGNOSED THAT THE FRAME HAD EXTENSIVE RUST, CORROSION, AND COULD FRACTURE. THE FRAME NEEDED TO BE REPLACED. THE INDEPENDENT MECHANIC RECOMMENDED THAT THE VEHICLE BE TAKEN TO A DEALER. THE DEALER INDICATED THAT A MANUFACTURER RECALL HAD BEEN COMPLETED IN 2012 FOR THE FRAME OF THE VEHICLE, BUT THE CONTACT WAS UNABLE TO CONFIRM IF THE FRAME WAS REPLACED FROM THE RECALL REPAIR. THE MANUFACTURER ALSO INDICATED THAT A RECALL REPAIR WAS PERFORMED IN 2012 AND PROVIDED NO SOLUTION. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2002 TOYOTA TUNDRA, Manufacturer: Toyota Motor Corporation
Incident: May 2012
Aug 2016

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. WHLE THE VEHICLE WAS BEING INSPECTED, IT WAS DISCOVERED THAT THE TIRE BRACKET AND THE SPARE TIRE SEPARATED FROM THE VEHICLE DUE TO EXCESSIVE CORROSION. THE CONTACT INDICATED THAT THE VEHICLE WAS PREVIOUSLY INSPECTED PER NHTSA CAMPAIGN NUMBER: 09V444000 (STRUCTURE); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 231,000.

Type: Vehicle, Vehicle: 2002 TOYOTA TUNDRA, Manufacturer: Toyota Motor Corporation
Incident: Oct 2016
Aug 2016

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT NOTICED SEVERE RUST ON THE FRONT CROSS MEMBERS AND THE FRAME. THE DEALER INFORMED THE CONTACT THAT THE RECALL EXPIRED AND THE REPAIR COST WOULD NOT BE COVERED BY THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.

Type: Vehicle, Vehicle: 2002 TOYOTA TUNDRA, Manufacturer: Toyota Motor Corporation
Incident: Aug 2016

Trend Over Time

Complaints by year

Quick Summary

The 2002 Toyota Tundra has 113 Structure complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.