2004 Toyota Tundra Suspension
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE FRONT DRIVER SIDE TIRE DETACHED FROM THE VEHICLE. THE CONTACT LOST CONTROL OF THE VEHICLE AND PULLED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO A DEALER. THE CONTACT STATED THAT PRIOR TO THE FAILURE, THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN I.D. NUMBER 05V225000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). THE FAILURE MILEAGE WAS 153,399.
TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. WHILE ATTEMPTING TO PARK, THE CONTACT NOTICED THAT THE FRONT DRIVER SIDE TIRE HAD DETACHED FROM THE VEHICLE. SHE INSPECTED THE VEHICLE AND NOTICED SOMETHING LEAKING. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHO REPLACED THE AXLE AND LOWER BALL JOINTS. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 127,000.
TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE UPPER ROD BARRING FRACTURED UNEXPECTEDLY. THE DEALER AND MANUFACTURER WERE NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 131,000 AND THE CURRENT MILEAGE WAS 135,000.
TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. WHILE DRIVING, THE CONTACT STATED THAT THE LOWER FRONT CONTROL ARM BROKE ON BOTH THE PASSENGER AND DRIVERS SIDE OF THE VEHICLE. THE DEALER AND MANUFACTURER WERE NOTIFIED, BUT DID NOT ASSIST THE CONTACT WITH THE FAILURE. THE FAILURE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 65,000.
TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT HEARD A CRACKING SOUND COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE SUDDENLY DROPPED TO THE GROUND AND THE CONTACT WAS UNABLE TO CONTROL THE VEHICLE. THE VEHICLE CAME TO A STOP INDEPENDENTLY AND WAS TOWED TO THE CONTACTS HOME. A MECHANIC INSPECTED THE VEHICLE AND INFORMED THE CONTACT THAT THE FRONT, DRIVER SIDE UPPER AND LOWER BALL JOINTS WERE BROKEN AND CAUSED THE WHEEL TO DETACH FROM THE VEHICLE. THE FAILURE CAUSED DAMAGE TO THE BRAKE LINES, ABS LINES, LOWER CONTROL ARMS, DRIVE SHAFT AND CONTROL ARM SHAFT. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.
TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE FRONT PASSENGER WHEEL DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 07V013000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT), BUT THEY WOULD NOT REPAIR THE DAMAGES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 170,000.
TL*THE CONTACT OWNS A 2004 TOYOTA TUNDRA. WHEN THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH, THE FRONT DRIVER SIDE TIRE DISENGAGED FROM THE VEHICLE WITHOUT WARNING. THE CONTACT WAS ABLE TO DRIVE ONTO THE EMERGENCY LANE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE POLICE ARRIVED AT THE SCENE. THERE WERE NO INJURIES OR DAMAGES. THE CONTACT EXPERIENCED THE IDENTICAL FAILURE WITH NHTSA CAMPAIGN ID NUMBER 05V225000 (SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT). THE FAILURE AND CURRENT MILEAGES WERE 103,000.
TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. WHILE DRIVING 52 MPH THE FRONT PASSENGER WHEEL DETACHED FROM THE VEHICLE. HE WAS ABLE TO SAFELY STOP THE VEHICLE. THE ENTIRE WHEEL ASSEMBLY AND DRIVE TRAIN WERE ON THE GROUND. THE VEHICLE WAS TOWED TO A LOCAL REPAIR FACILITY. HE WAS ADVISED BY THE MANUFACTURER THAT HIS VEHICLE IDENTIFICATION NUMBER WAS INCLUDED IN RECALL #07V013000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). HE FILED A COMPLAINT, AND THE CASE# IS 0910124225. HE WAS AWAITING A RESPONSE. THE FAILURE MILEAGE WAS 75,000.
2004 TOYOTA TUNDRA DOUBLE CAB SR5 WITH 54000 MILES- FRONT SWAYBAR LINKS BREAKING. I JUST BROUGHT MY TRUCK INTO THE DEALERSHIP FOR AN OIL CHANGE AND BOTH FRONT SWAY BAR LINKS ARE BROKEN. LOOKING ON A COUPLE OF SITES, THIS APPEARS TO BE A COMMON PROBLEM. THE TRUCK IS FACTORY ORIGINAL AND IS A PERSONAL VEHICLE, NOT USED FOR OFF ROAD TRAVEL. *TR
I HAD TWO AUTO REPAIR SHOPS TELL ME THAT MY BALL JOINTS WERE BAD I WENT TO HADDAD TOYOTA TO HAVE THEM CHECKED HADDAD TOYOTA TOLD ME THERE WAS NOTHING WRONG WITH THE BALL JOINTS. I THEN PROCEEDED TO HAVE NEW TIRES PUT ON BECAUSE OF EXCESSIVE WEAR AT THE TIME THE TIRE STORE SAID YOU HAVE TO REPLACE YOUR VBALL JOINTS SO AT A COST OF 500 DOLLARS I HAD THEM REPLACED WHEN THE FIRST RECALL CAME OUT AFTER I HAD THE JOINTS REPLACE I SENT AL,L THE INFORMATION TO TOYOTA FOR REFUND OF MY MONEY. THEY SAID BECAUSE I HAD THE REPLACEMENT DONE BY SOMEONE OTHER THAN TOYOTA I COULD NOT GET MY MONEY . IS THERE ANY WAY I CAN RECOVER THE MONEY I SPENT AFTER TOYOTA DENIED THERE WAS ANYTHING WRONG WITH THE BALL JOINTS? *TR
2004 TOYOTA TUNDRA RECALL FOR FRONT BALL JOINTS--2006 RECEIVED NOTICE AND TOOK TO DEALER IN BOZEMAN, MT TO CHECK...WE WERE TOLD OUR TRUCK WASN'T PART OF RECALL....MONTHS LATER, RECEIVED ANOTHER NOTICE...CALLED AND EMAILED DEALER, BUT THEY DID NOT RETURN CALLS OR EMAILS. OCTOBER 2007 FRONT PASSENGER WHEEL "BROKE" WHILE DRIVING AND WE WRECKED. DEALER IN LARAMIE, WY STATED THAT "YES, YOUR TRUCK WAS PART OF THE RECALL AND THIS WAS DUE TO FRONT BALL JOINT FAILURE." LUCKILY WE WERE ONLY DRIVING 10MPH, BUT IF WE HAD BEEN DRIVING ON INTERSTATE, WE WOULD HAVE ROLLED. *TR
TL*THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V013000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). HE IMMEDIATELY SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED. THE DEALER STATED THAT IT WOULD TAKE THREE MONTHS TO GET REPAIRED BECAUSE THE PARTS WERE ON BACK ORDER. IT HAS NOW BEEN NINE MONTHS AND THE DEALER WILL NOT RETURN HIS PHONE CALLS. HE ATTEMPTED TO FILE A COMPLAINT WITH THE MANUFACTURER, BUT THEY GAVE HIM AN INCORRECT TELEPHONE NUMBER. HE STATED THAT THE VEHICLE VIBRATES TERRIBLY WHEN THE BRAKES ARE APPLIED. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 34,600.
TL*THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE CONTACT RECEIVED A FRONT SUSPENSION LOWER BALL JOINT RECALL NOTICE IN JUNE OF 2007. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THEY DID NOT HAVE THE PARTS FOR THE RECALL REPAIR AND WOULD HAVE TO WAIT A MONTH FOR THEM TO ARRIVE. A MONTH LATER HE CALLED THE DEALER AND WAS INFORMED THAT THE PARTS WERE STILL UNAVAILABLE AND THEY WOULD CALL HIM WHEN THE PARTS ARRIVED. MONTHS PASSED AND THE CONTACT NEVER RECEIVED A PHONE CALL. WHILE DRIVING APPROXIMATELY 45 MPH, THE BALL JOINTS BECAME LOOSE AND HE LOST CONTROL OF THE VEHICLE. WHEN THE VEHICLE FINALLY CAME TO A STOP, IT WAS TOWED TO THE SHOP. THE VEHICLE IS CURRENTLY BEING REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 87,000. UPDATED 12-12-07. *KB UPDATED.
WHILE DRINVING AT SPEED OF 55 MPH ON AVENUE THE WHOLE TIRE FELL OFF , CUTIIN BRAKE HOSE AND TIRE GOT TRAP UNDER NEATH . *AK
TL*THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE CONTACT RECEIVED RECALL NOTICE NUMBER 05V225000 (SUSPENSION FRONT:LOWER BALL JOINTS). WHILE DRIVING, THE VEHICLE SHAKES SEVERELY. THE CONTACT HAS CALLED THE DEALER TO HAVE THE RECALL REPAIRED, HOWEVER, THEY CONTINUE TO INFORM HIM THAT THE PARTS ARE UNAVAILABLE AND THAT HE WOULD HAVE TO PAY FOR THE REPAIR. THE CONTACT STATED THAT THE RECALL NOTICE INDICATED THAT THE REPAIR WOULD BE PERFORMED FOR FREE. THE DEALER STATED THAT THEY WOULD CALL HIM WHEN THEY HAD AN AVAILABLE APPOINTMENT TIME, BUT THEY HAVE NOT CALLED OR PROVIDED A LOANER OR RENTAL VEHICLE. THE SPEED WAS UNKNOWN. THE FAILURE MILEAGE WAS 41,000 AND CURRENT MILEAGE WAS 42,000.
I RECEIVED A RECALL NOTICE FOR MY 2004 TOYOTA TUNDRA FOR THE FRONT BALL JOINTS. I HAVE CALLED 3 TIMES AND EACH TIME MY NAME IS SUPPOSEDLY PLACED ON A LIST TO CALL AS SOON AS THE PART ARRIVES. WELL, 90 DAYS LATER I HAVEN'T HEARD FROM ANYONE. I CALLED MY LOCAL DEALER TODAY AND WAS TOLD MY INFORMATION WOULD HAVE TO BE TAKEN DOWN AND THEY WOULD CALL WHEN THE PART ARRIVED, I ESCALATED AND SPOKE TO THE MANAGER TO SAID THE PART WAS IN BUT IT COULD ONLY BE INSTALLED ON 7/25/07, NO OTHER DAY OF THE WEEK WOULD WORK SINCE HIS STAFF IS GOING BACK TO SCHOOL? I GUESS THEY JUST EXPECT ME TO QUIT MY JOB IN AN EFFORT TO HAVE THIS PROBLEM FIXED. I ALSO ESCALATED THIS ISSUE TO THE MANAGER OF SERVICE DEPARTMENT AT LAKE NORMAN DEALERSHIP WHERE TRUCK WAS PURCHASED. THEY KEPT TRANSFERRING ME TO SERVICE DEPT THEN TO PARTS, AFTER ABOUT 30 MINUTES, I ASKED IF THEY WOULD EVEN HONOR THE RECALL NOTICE AND THEY SAID YES, BUT I HAVE TO BE TRANSFERRED AGAIN, NO ONE EVER ANSWERED. I HAVE BEEN DEALING WITH THIS WAY TO LONG AND DO NOT UNDERSTAND WHY TOYOTA WILL NOT STAND BEHIND THEIR PRODUCTS, I DIDN'T DO ANYTHING TO THE VEHICLE AND THIS WASN'T MY FAULT, I WISH SOMEONE COULD HELP! I DO NOT TRUST ANY OF THE DEALERS I HAVE SPOKE TO AT THIS POINT BECAUSE I FEEL LIKE THEY ARE ALL LYING TO ME AND TRYING TO GET OUT OF REPAIRING MY TRUCK. *TR
TL*THE CONTACT OWNS A 2004 TOYOTA TUNDRA. WHILE DRIVING 65 MPH, THE FRONT SUSPENSION FAILED AND THE PASSENGER SIDE FRONT TIRE AND RIM DETACHED FROM THE VEHICLE. THE VEHICLE IS CURRENTLY AT THE DEALER. THE CAUSE OF THE SUSPENSION FAILURE HAS NOT YET BEEN DIAGNOSED. THE CURRENT AND FAILURE MILEAGES WERE 69,000.
I RECEIVED A SAFETY RECALL NOTICE ON MY 2004 TOYOTA NOTICE #SSC 70B FRONT BALL JOINTS, I CONTACTED THE LOCAL TOYOTA DEALERSHIP WHERE I PURCHASED THE VEHICLE, THEY HAVE STATED I MUST GO ON A WAITING LIST AS THERE ARE LIMITED SUPPLIES OF THE REPLACMENT PARTS FROM TOYOTA, 2-WEEKS LATER THEY ARE NOW TELLING ME IT MAY BE "WEEKS AND WEEKS" BEFORE PARTS ARE AVAILIBLE. MY COMPLAINT IS WITH TOYOTA FOR NOT FOLLOW THROUGH ON PROVIDING THIER DEALERSHIPS WITH THESE PARTS IN A TIMELY FASHION, ESPECIALLY IN THIS CASE WHERE THIS IS A CRITICAL REPAIR. PLEASE FEEL FREE TO CONTACT ME IF FURTHER INFO IS NEEDED, AND FEEL FREE TO PRESSURE-CHEW OUT TOYOTA. THANKS FOR YOUR HELP.
FRONT BALL JOINT ON DRIVER'S SIDE JUST COLLAPSED AND THE AXLE CAME OUT AND THE WHEEL TURNED SIDEWAYS AT 45 MPH, CAUSING A 300' SKID.*AK
OVER THREE MONTHS AGO, I CALLED DAVID MAUS TOYOTA IN SANFORD TO GET THE LOWER BALL JOINTS ON MY 2004 TOYOTA TUNDRA PER RECALL SSC 70B. I WAS TOLD IT WOULD TAKE SIX TO EIGHT WEEKS FOR THE PARTS TO COME IN AND THEY WOULD CALL ME WHEN IT DID. I HAVE NOT HEARD FROM THEM YET AND THEY HAVE NOT RETURNED MY PHONE CALLS. THE FRONT END OF MY TRUCK IS ACTING UN-STABLE AT THIS TIME AND I FEAR THAT I MIGHT GET INTO AN ACCIDENT IF I CONTINUE TO DRIVE IT IN THIS CONDITION. *TR
TL*THE CONTACT OWNS A 2004 TOYOTA TUNDRA. HE STATED THE HE HEARD A NOISE COMING FROM THE FRONT END OF HIS VEHICLE. THERE IS A RECALL FOR THE FRONT LOWER BALL JOINTS (NHTSA CAMPAIGN # 07V013000). THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 43,000.
TL*THE CONTACT OWNS A 2004 TOYOTA TUNDRA. ON MAY 21, 2007, THE CONTACT RECEIVED SAFETY RECALL # 07V013000 FOR THE LOWER BALL JOINTS. HE CALLED THE DEALER AND HE WAS TOLD THAT THEY DID NOT HAVE ANY PARTS IN THE UNITED STATES TO PERFORM THE REPAIR. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 13,800.
TOYOTA HAS ISSUED RECALL NOTICE SSC 70B FOR THE TUNDRA. I CALLED SEVERAL TIMES ATTEMPTING TO SCHEDULE TO HAVE RECALL REPAIRS PERFORMED. THE RESPONSE WAS THAT TOYOTA HAD LARGE BACK LOG AND THE PARTS WERE NOT AVAILABLE. THE RESPONSE WAS THE SAME FROM TOYOTA CORPORATE. IT WILL BE WEEKS IF NOT MONTHS UNTIL THE PARTS WILL BE AVAILABLE. IN THE MEAN TIME I MUST DRIVE A VEHICLE WITH POTENTIALLY DEFECTIVE PARTS.*AK
I RECEIVED A NOTICE FROM TOYOTA THAT THE FRONT SUSPENSION LOWER BALL JOINT ON MY 2004 TUNDRA WAS BEING RECALLED. THE NOTICED STATED THAT I SHOULD CONTACT MY LOCAL TOYOTA DEALER TO SCHEDULE SERVICE TO REPLACE THIS PART. WHEN I CALLED I WAS TOLD THAT THEY WERE OUT OF THE PARTS AND WOULD NOT GET MORE UNTIL ABOUT 10 DAYS LATER. AFTER WAITING 10 DAYS, I THEN EMAILED THE SERVICE DEPARTMENT AT MY LOCAL DEALERSHIP THROUGH THEIR WEBSITE REQUESTING THAT THEY SCHEDULE AN APPOINTMENT FOR ME. I HAVE NOT HEARD BACK FROM THEM TWO WEEKS LATER DESPITE THEIR CLAIM THAT THEY WILL TRY TO RESPOND TO EACH INQUIRY WITHIN 24 HOURS. *TR
TL*THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE CONTACT RECEIVED RECALL # 07V013000 REGARDING SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINTS. HE TOOK THE VEHICLE TO TWO TOYOTA DEALERS, AND WAS INFORMED THAT IT WOULD BE APPROXIMATELY TWO WEEKS BEFORE THE NECESSARY PARTS ARRIVED. WHILE DRIVING 15 MPH HE LOST CONTROL OF THE VEHICLE. THE FRONT PASSENGER SIDE OF THE VEHICLE LOWERED AND THE TIRE DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO HIS RESIDENCE, AND HE WAS WAITING TO HEAR FROM THE DEALER. HE STATED THAT HE WILL FILE A COMPLAINT WITH THE MANUFACTURER, AND WILL CONTACT HIS STATE'S ATTORNEY GENERAL. THE INSURANCE COMPANY WILL NOT FILE A CLAIM FOR THE VEHICLE BECAUSE OF THE RECALL. HE WILL SUBMIT PICTURES, THE POLICE REPORT, AND OTHER INFORMATION ALONG WITH THE HARD COPY. THE CURRENT MILEAGE IS 61,000, AND THE FAILURE MILEAGE WAS UNKNOWN. *AK
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Quick Summary
The 2004 Toyota Tundra has 84 Suspension complaints on file. 5 crashes have been reported. Review the timeline above for detailed owner experiences.