2018 Toyota Tundra Steering

The contact owns a 2018 Toyota Tundra. The contact stated while making a turn she heard a squeaking sound coming from the steering wheel. The vehicle was taken to the dealer for diagnostic testing. The contact was informed that the steering column needed to be replaced; however, the vehicle was not repaired. The contact stated that the failure recurred while pulling out the parking spot and she heard a loud snap which caused the vehicle to lose control. The contact was unable to steer the vehicle. The vehicle was towed to the dealer where the dealer stated that the vehicle needed a new steering column, and clockspring spiral cable. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was no longer under warranty and referred the contact to NHTSA to file a complaint. The failure mileage was 50,000.

I had the same issue as in recall 21TH01. Had to have my Rack and Pinion replaced June 2022. Although my steering rack was not one of the "affected" units, I have seen another 2018 had to have its rack replaced one month before I had mine replaced. This is a major safety issue, if a steering rack goes bad, a complete loss of steering could occur, imagine going down a mountain when your steering rack gives out, serious injuries or death.

At start up there is “Thump” noise on left side and it appears to be steering column issue. Took my truck to my local dealer and they couldn’t replicate.

Vehicle is having same exact issues as recall 21TH01 but toyota says it's not under recall. Vehicle is currently at the dealership and is being repaired because it is not safe to drive with the steering issue. Dealer agrees that it should be covered.