2020 Toyota Tundra Seats

The contact owns a 2020 Toyota Tundra. The contact stated that while the vehicle was parked, the contact discovered that there was smoke inside the vehicle. The contact opened the front passenger side door and discovered that the front passenger seat was burned and had melted. The contact stated that the front passenger seat had caught on fire and extinguished itself prior to the contact discovering the smoke. The origin of the fire was from the front passenger’s heated seat function. No warning lights were illuminated. The vehicle was unoccupied during the fire. Neither a Fire nor a Police Report was filed. The vehicle remained at the residence. The dealer was contacted, and the contact was informed that the front passenger’s seat heater needed to be replaced. The vehicle was not repaired. The contact also mentioned that the insurance company declined coverage since they deemed it to be a manufacturer's defect. The manufacturer was notified of the failure. The failure mileage was unknown.

The headrests on the seats slip out of place very easily. It is available for inspection on request. In case of accident, the headrests may fly off the seat very easily, with failure to prevent whiplash injury. The problem has not been confirmed by a dealer or service center. The vehicle has not been inspected by anyone but me, the owner. There are no warning lamps, messages, or other symptoms of the problem. The problem was there when I bought the vehicle in 2022.