2011 Toyota Venza Suspension

I NOTICED ALMOST IMMEDIATELY THAT MY VENZA HAS A VERY BOUNCY RIDE, ESPECIALLY AT LOW SPEEDS. I COMPLAINED TO THE DEALER BUT AFTER THEY CHECKED IT OUT I WAS TOLD THAT'S THE WAY THAT SUSPENSION WAS SET UP. I WOULD LIKE TO KNOW IF THERE IS A WAY TO FINE TUNE THE SUSPENSION TO GIVE IT A MUCH SMOOTHER RIDE. *TR

UNDER ALMOST ALL ROAD CONDITIONS MY NEW 2011 TOYOTA VENZA HAS A VERY BOUNCY RIDE AND TENDS TO BE MOST ANNOYING AT LOWER SPEEDS. I HAVE HAD THE CAR 3 MONTHS AS OF THIS REPORT AND THE PROBLEM PERSISTS. THE TOYOTA DEALER CLAIMS THERE IS NOTHING WRONG WITH THE CAR, BUT IT IS NOT A NORMAL SITUATION AND NEEDS TO BE ADDRESSED. I CONTACTED TOYOTA'S CORPORATE OFFICE IN DECEMBER 2011 AND REGISTERED MY COMPLAINT. *TR

I LOVE THE VENZA BUT THERE ARE CERTAIN ROAD CONDITIONS THAT CAUSE THE DRIVER AND PASSENGERS TO BOUNCE REPEATEDLY. IT CAN BE DESCRIBED AS PORPOISING. IF YOU CAN VISUALIZE A SEMI-TRUCK DRIVER BOUNCING UP AND DOWN IN HIS SEAT, THIS IS WHAT I AM EXPERIENCING. AS I EXPERIENCE THIS BOUNCING I OBSERVE DRIVERS AND PASSENGERS IN CARS NEXT TO ME OR IN FRONT OF ME AND DO NOT SEE THEM BOUNCING LIKE I AM AND I HAVE NEVER EXPERIENCED THIS BOUNCING IN MY FORMER TOYOTA AVALON OR MY RECENT CHEVROLET MALIBU. HOPEFULLY, TOYOTA WILL RECOGNIZE THE ISSUE AND FIND A FIX. *TR