42 complaints reported

2018 Volkswagen Atlas Electrical System

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
42
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Jan 2025

The door actuator on the front passenger side of the vehicle stopped working. Here is a list of my concerns as a result: Security: Inability to Lock/Unlock/Functionality: - The primary concern is the inability to securely lock or unlock the vehicle. It creates a significant security risk, putting myself and my belongings vulnerable. - The alarm system is integrated with the door lock system and when I open the faulty door after locking my car, the alarm does not sound. - Keyless entry systems often rely on door actuators. A faulty actuator can render remote keyless entry inoperable.  Safety Concerns: - If my child safety locks are electronically controlled, a faulty actuator can make it difficult to access the vehicle in an emergency. I have two young children, [XXX] Other concerns: A faulty door actuator can negatively impact the vehicle's resale value as it may require repair or replacement. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Type: Vehicle, Vehicle: 2018 VOLKSWAGEN ATLAS, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jan 2024
Nov 2024

The power windows malfunctioning. When windows are pressed down the windows spontaneously go back up

Type: Vehicle, Vehicle: 2018 VOLKSWAGEN ATLAS, Manufacturer: Volkswagen Group of America, Inc.
Incident: Nov 2024
Nov 2023

My driver side visor bulb started going on and off then eventually quit working. I brought the vehicle to my purchasing dealer who changed the bulb which then blew the fuse and caused almost every light to turn on on the dash screen. Most of the lights were cleared but there is still a front assist light remaining on and volkswagen has said it needs to be recalibrated. the electrical wiring of the visor has a short and needs to be changed but it is clear it is related to other electrical systems.

Type: Vehicle, Vehicle: 2018 VOLKSWAGEN ATLAS, Manufacturer: Volkswagen Group of America, Inc.
Incident: Sep 2023
Oct 2023

The contact owns a 2018 Volkswagen Atlas. The contact stated that the Auto START/STOP feature failed to operate as needed. The contact stated that several unknown warning lights were illuminated. The contact stated while pressing the START/STOP button, the vehicle failed to start immediately. The contact stated that the vehicle eventually started after several attempts. The vehicle was taken to an independent mechanic who retrieved several fault codes. The vehicle was also taken to the dealer where it was purchased, and the contact was informed that the START/STOP battery was likely the cause of the failure. The manufacturer was notified of the failure and the contact was informed that there were no recalls on the VIN. The vehicle was not repaired. The failure mileage was approximately 87,000.

Type: Vehicle, Vehicle: 2018 VOLKSWAGEN ATLAS, Manufacturer: Volkswagen Group of America, Inc.
Incident: Oct 2023
Aug 2023

Doors continue to lock and unlock in the back where my children sit. This is while we are driving down the road. Front passenger door does not unlock or lock.

Type: Vehicle, Vehicle: 2018 VOLKSWAGEN ATLAS, Manufacturer: Volkswagen Group of America, Inc.
Incident: Aug 2023
Mar 2023

My atlas just stalls out and shuts off completely when I’m at a light or just sitting… sometimes it’s starts back up sometimes I have to wait . The engine light come on or I would get a reading my auto /shutoff is error.

Type: Vehicle, Vehicle: 2018 VOLKSWAGEN ATLAS, Manufacturer: Volkswagen Group of America, Inc.
Incident: Mar 2023
Sep 2021

The contact owns a 2018 Volkswagen Atlas. The contact stated that while the vehicle was parked in the garage, an abnormal odor was detected. The coolant warning light was illuminated. The vehicle was taken to the dealer on several occasions and diagnosed with a faulty water pump and head gasket. The dealer was unable to identify where the coolant was traveling to. The dealer refilled the coolant and replaced the timing belt, head gasket, and water pump three separate times however, the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 20,000.

Type: Vehicle, Vehicle: 2018 VOLKSWAGEN ATLAS, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jan 2019
May 2021

BATTERY KEEPS DYING. SEEMS TO BE A RAMPANT PROBLEM WITH VW ATLAS. HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T73111_DS837472

Type: Vehicle, Vehicle: 2018 VOLKSWAGEN ATLAS, Manufacturer: Volkswagen Group of America, Inc.
Incident: May 2021
Mar 2021

WHEN THE VEHICLE IS IN MOTION, SPECIFICALLY WHEN ACCELERATING BUT AT A LOW SPEED (WHEN THE DOORS WOULD NORMALLY AUTO LOCK) THE LOCKS ATTEMPT TO 'UNLOCK' REPEATEDLY. THERE IS ALSO A LIGHT IN THE CARGO AREA THAT DOESN'T TURN ON CONSISTENTLY AND SOMETIMES FLICKERS WHEN THE CAR IS RUNNING, IN PARK, AND THE REAR GATE IS OPEN.

Type: Vehicle, Vehicle: 2018 VOLKSWAGEN ATLAS, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jan 2021
Mar 2021

OUR ELECTRICAL SYSTEMS SEEM TO HAVE WEIRD MISHAPS. SOMETIMES OUR LIGHTS STAY ON EVEN IF WE CLOSE ALL DOORS AND LOCK THE CAR OUR CHECK ENGINE LIGHT COMES ON AND OFF OFTEN. SOMETIMES THE QUICK STARTER/ELECTRIC START WON'T WORK. THIS ALL HAPPENS RANDOMLY AND THE ENGINE LIGHT WILL BE ON WHEN WE START THE CAR OR WHILE WE'RE DRIVING.

Type: Vehicle, Vehicle: 2018 VOLKSWAGEN ATLAS, Manufacturer: Volkswagen Group of America, Inc.
Incident: Feb 2021
Sep 2020

BLIND SPOT AWARENESS SOMETIMES DOES NOT ALERT TP CARS ON THE DRIVERS SIDE OF THE VEHICLE. THE BLIND SPOT LIGHT REMAINS ON AFTER A TURN SIGNAL IS ACTIVATED AND COMES ON WHILE ON SOME ROADWAYS FOR NO APPARENT REASON. THE VEHICLE IS MOVING DURING THESE PROBLEMS. ONGOING PROBLEM FOR OVER A YEAR

Type: Vehicle, Vehicle: 2018 VOLKSWAGEN ATLAS, Manufacturer: Volkswagen Group of America, Inc.
Incident: Sep 2020
Dec 2019

CAR WAS PURCHASED NEW 2/15/2018. HAS 41000 MILES AND DEALER MAINTAINED. MY WIFE WAS AT AN INTERSECTION WITH A 1 YEAR OLD AND 4 YEAR OLD IN THE CAR WHEN AUTO SHUTOFF OCCURRED. VEHICLE WOULD NOT RESTART IN A BUSY INTERSECTION. MY WIFE HAD TO BE PUSHED TO THE EDGE OF THE ROAD WITH THE KIDS IN THE CAR AND BE JUMP STARTED. DEALER SAYS IT IS ALL DUE TO A BAD BATTERY. UPON RESEARCH THIS IS A FREQUENT AND HAZARDOUS ISSUE. *BF CONSUMER REPLACED THE BATTERY.*JB

Type: Vehicle, Vehicle: 2018 VOLKSWAGEN ATLAS, Manufacturer: Volkswagen Group of America, Inc.
Incident: Dec 2019
Dec 2019

VEHICLE BATTERY STOPPED WORKING WITHIN LESS THAN AN YEAR, DEALERSHIP SERVICE IS HARD TO WORK UNLESS THE CAR IS COMPLETELY DEAD AND WILL INFORM CUSTOMERS THAT THE BATTERY WAS UNDERSIZED ON THE VEHICLE. IT WILL SUDDENLY DIE WHEN AUTO START/STOP FUNCTION IS ENGAGED, IT CAN HAPPEN WHILE STOPPED AT A RED LIGHT.

Type: Vehicle, Vehicle: 2018 VOLKSWAGEN ATLAS, Manufacturer: Volkswagen Group of America, Inc.
Incident: Nov 2019
Nov 2019

START/STOP SYSTEM OR OTHER ELECTRICAL "FEATURE" DRAINS THE BATTERY TO THE POINT THE ENGINE WON'T START. WORSE THAN THAT, THE START/STOP SYSTEM DOESN'T DEACTIVATE ITSELF EVEN WHEN THE BATTERY IS TOO LOW TO RESTART THE MOTOR. WE WERE JUST STRANDED IN A PARKING LOT IN A BLIZZARD THANKS TO THE CAR NOT STARTING BACK UP.

Type: Vehicle, Vehicle: 2018 VOLKSWAGEN ATLAS, Manufacturer: Volkswagen Group of America, Inc.
Incident: Nov 2019
Nov 2019

PURCHASED NEW 2018 VW ATLAS WITH NOW, 10K MILES. THE LAST 2 WEEKS THE DASH SENSORS HAVE BEEN RANDOMLY GOING OFF & ON. SUNDAY 02/10 I WAS DRIVING, THE VEHICLE SHUT OFF WHILE IN MOTION. BRAKES LOCKED, NO STEERING CONTROL, NO ELECTRICAL. WHEN TRIED TO RESTART THE FIRST TIME -T HE SENSOR SAID TO 'DRIVE TO CHARGE 12V BATTERY' BUT THE CAR WOULD NOT TURN BACK OVER TO DO SO. TOWING COMPANY WAS ABLE TO JUMP IT, THE BATTERY WAS RUNNING @ 15V WHICH IS TOO HIGH FOR VW (CONFIRMED WITH SERVICE TECH THIS IS ABNORMAL). WAS NOT ABLE TO KEEP IT RUNNING, SO WE HAD IT TOWED TO THE DEALERSHIP. DEALERSHIP CALLED & SAID "BAD BATTERY VW ATLAS IS KNOWN FOR CHRONIC BATTERY FAILURE". I WAS TOLD A NEW ONE IS ON BACKORDER WITH NO ETA - BUT THAT MY ATLAS IS SITTING IN THE LOT NEXT TO ANOTHER ATLAS WITH THE SAME PROBLEM, THAT HAS BEEN WAITING ON A REPLACEMENT FOR 3 WEEKS. WILL USE A LOANER CAR FOR A MONTH UNTIL MINE IS FUNCTIONING. I WAS ALSO TOLD THE REPLACEMENT BATTERY MAY OR NOT BE A FIX/SOLUTION BUT IT'S ALL THEY CAN DO FOR NOW TO GET THE CAR RUNNING. BESIDE MYSELF THERE HAS BEEN NO FORMAL RECALL TO THIS TO PREVENT CATASTROPHIC INJURY TO VW ATLAS OWNERS WHO OWN A VEHICLE THAT FAILS WHILE IN MOTION. LOCATED ON A CITY STREET - DID INVOLVE LOCAL LAW ENFORCEMENT TO PREVENT ADDITIONAL THREATS TO DANGER IN THE ROADWAYS.

Type: Vehicle, Vehicle: 2018 VOLKSWAGEN ATLAS, Manufacturer: Volkswagen Group of America, Inc.
Incident: Oct 2019
Oct 2019

TL* THE CONTACT OWNS A 2018 VOLKSWAGEN ATLAS. WHILE DRIVING VARIOUS SPEEDS, THE BATTERY WARNING INDICATOR ILLUMINATED AND THE VEHICLE SEIZED. THE VEHICLE WAS TAKEN TO THREE RIVERS VOLKSWAGEN (3694 WASHINGTON RD, MCMURRAY, PA 15317, (724) 941-6100) WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE BATTERY WAS REPLACED, BUT THE FAILURE RECURRED ELEVEN MONTHS LATER. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE REAR USB DRIVE CAUSED THE FAILURE BECAUSE IT DRAINED THE BATTERY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 17,000.

Type: Vehicle, Vehicle: 2018 VOLKSWAGEN ATLAS, Manufacturer: Volkswagen Group of America, Inc.
Incident: Aug 2019
Sep 2019

BATTERY DIED RIGHT AFTER I BOUGHT CAR AND IT APPEARS THIS IS QUITE A FREQUENT ISSUE WITH THIS CAR

Type: Vehicle, Vehicle: 2018 VOLKSWAGEN ATLAS, Manufacturer: Volkswagen Group of America, Inc.
Incident: Sep 2019
Jul 2019

INTERMITTENT STALLS, SOMETIMES IN TRAFFIC OR AT BUSY INTERSECTION DURING NORMAL OPERATION AND CAUSED BY DISCHARGED BATTERY AND/OR POOR BATTERY CHARGING

Type: Vehicle, Vehicle: 2018 VOLKSWAGEN ATLAS, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jun 2019
May 2019

I WAS DRIVING ON A BUSY HIGHWAY AND CAME TO A STOP IN TRAFFIC. THE AUTO START-STOP ACTIVATED, AND THE ENGINE TURNED OFF WHILE I WAS STOPPED. TRAFFIC STARTED MOVING AGAIN SO I TOOK MY FOOT OFF THE BRAKE, WHICH IS TYPICALLY WHEN THE ENGINE RESTARTS, BUT THE ENGINE WAS COMPLETELY SILENT AND THE CAR WAS DEAD. I TRIED RESTARTING IT TO NO AVAIL. I HAD THIS SAME ISSUE TWO MONTHS AGO, AND VOLKSWAGEN REPLACED THE BATTERY. AFTER THE CAR DIED, I GOT AN ERROR MESSAGE SAYING THE BATTERY WAS LOW AND I SHOULD DRIVE TO RECHARGE IT, HOWEVER AT THAT POINT THE BATTERY WAS TOO DEAD TO DRIVE. I REALLY WISH THIS ERROR MESSAGE WOULD HAVE SHOWN UP BEFORE THE CAR DIED. WHY DID THE AUTO START-STOP ACTIVATE IF THE BATTERY DIDN'T HAVE ENOUGH JUICE TO ACTIVATE THE ENGINE?? TWO DIFFERENT BATTERIES, SAME ISSUE.

Type: Vehicle, Vehicle: 2018 VOLKSWAGEN ATLAS, Manufacturer: Volkswagen Group of America, Inc.
Incident: May 2019
May 2019

THE BATTERY HAS GONE DEAD 3 TIMES,, ONCE AT A STOP LIGHT WHILE DRIVING AND ONCE AFTER DRIVING 45 MINUTES, TURNING CAR OFF FOR GAS, THEN DEAD AT GAS STATION ... JUST DROVE TO DEALERSHIP TODAY AND IT HAPPENED AGAIN WHILE IN THE WAITING BAY IN THE SERVICE DEPARTMENT, JENNINGS VOLKSWAGEN HAD TO JUMP CAR TO MOVE IT ... WAS SITTING OFF FOR 5 MINUTES AFTER DRIVING FOR 1 HOUR

Type: Vehicle, Vehicle: 2018 VOLKSWAGEN ATLAS, Manufacturer: Volkswagen Group of America, Inc.
Incident: May 2019
Apr 2019

I PULLED UP TO A RED LIGHT AT A BUSY INTERSECTION AND THE AUTO START/STOP ACTIVATED STOPPING THE ENGINE. WHEN THE LIGHT TURNED GREEN, THE ENGINE WOULD NOT RESTART AND A WARNING POPPED UP STATING THE BATTERY WAS ALMOST DEAD AND I SHOULD DRIVE TO CHARGE THE BATTERY. IT WAS A LITTLE TOO LATE FOR THAT! I DID NOT RECEIVE ANY TYPE OF WARNING PRIOR TO THE BATTERY DYING, AND WHY ON EARTH WOULD THE START/STOP ALLOW THE ENGINE TO STOP IF THE BATTERY DIDN'T HAVE ENOUGH JUICE TO RESTART THE VEHICLE?? I RECEIVED A LOT OF ANGRY HONKING FROM PEOPLE STUCK BEHIND ME IN THE INTERSECTION, BUT THANKFULLY A COP NEARBY SAW WHAT WAS GOING ON AND STOPPED ALL TRAFFIC TO ASSIST WITH PUSHING MY VEHICLE OFF THE ROAD. MY CAR IS BARELY A YEAR OLD, THIS SHOULD NOT HAVE HAPPENED. I WAS THREE MILES FROM A HUGE INTERNATIONAL AIRPORT AND ON MY WAY TO CATCH A FLIGHT, BUT INSTEAD I HAD TO WAIT ON ROADSIDE ASSISTANCE TO COME HELP MY STRANDED VEHICLE.

Type: Vehicle, Vehicle: 2018 VOLKSWAGEN ATLAS, Manufacturer: Volkswagen Group of America, Inc.
Incident: Feb 2019
Apr 2019

I WAS DRIVING THE CAR ON A CITY STREET WHEN IT SUDDENLY JUST SHUT OFF AND WOULD NOT COME BACK ON. THIS IS THE SECOND TIME THIS HAS HAPPENED, AND THERE IS NO WARNING AND NO WAY TO GET THE CAR PULLED TO SAFETY.

Type: Vehicle, Vehicle: 2018 VOLKSWAGEN ATLAS, Manufacturer: Volkswagen Group of America, Inc.
Incident: Apr 2019
Apr 2019

BATTERY DIED AFTER LESS THAN ONE YEAR (BAD CELL)

Type: Vehicle, Vehicle: 2018 VOLKSWAGEN ATLAS, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jan 2019
Apr 2019

CAR DIED IN THE MIDDLE LANE OF TRAFFIC AND WON'T START. TRIED JUMPING WITH OUR PORTABLE CHARGE BUT THAT DIDN'T WORK. GIVES MULTIPLE ERRORS FROM AIRBAG TO 12 VOLT BATTERY TO LOW BEAMS.

Type: Vehicle, Vehicle: 2018 VOLKSWAGEN ATLAS, Manufacturer: Volkswagen Group of America, Inc.
Incident: Apr 2019
Mar 2019

I WAS STOPPED AT A BUSY INTERSECTION WHEN THE BATTERY DIED. THIS WAS THE SECOND TIME IN 2 WEEKS THAT THE BATTERY DIED. TRAFFIC HAD TO BE REROUTED AROUND ME AS I SAT WAITING FOR A JUMP START. I TOOK IT TO THE DEALER AND THEY SAY THE BATTER IS ON BACK ORDER WHICH MAKES ME THINK THAT THIS IS A SYSTEMIC PROBLEM AFFECTING THIS VEHICLE.

Type: Vehicle, Vehicle: 2018 VOLKSWAGEN ATLAS, Manufacturer: Volkswagen Group of America, Inc.
Incident: Mar 2019

Trend Over Time

Complaints by year

Quick Summary

The 2018 Volkswagen Atlas has 42 Electrical System complaints on file. Review the timeline above for detailed owner experiences.