110 complaints reported

2019 Volkswagen Atlas Air Bags

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
110
Crashes
1
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Jan 2026

The week of February 23, 2026, the airbag warning light has come on in my dashboard advising that there is something wrong with my airbags. It has barely been 6-7 months (in August 2025 ) that my VW Atlas was serviced due to a recall specifically for the airbags and now an alert on my dash for this safety hazard is appearing again. I called my local dealer who told me as the recall was already serviced, there is nothing they can do as far as honoring it and I would need to pay. Prior to the recall I didn’t have an alert and now after it’s been apparently fixed my vehicle has this alert. This is extremely dangerous as if involved in accident could cause needless deaths if the airbags are not properly working or malfunction and VW is not taking responsibility !!

Type: Vehicle, Vehicle: 2019 VOLKSWAGEN ATLAS, Manufacturer: Volkswagen Group of America, Inc.
Incident: Feb 2026
Sep 2025

PODS system recall from 2023 was replaced, but now the same error message for the airbag not working for the front passenger air bag is now coming on again. VW dealership will not replace a second time, they are aware of the problem and have refused to help in any way. No passenger can be in the front passenger seat because the airbag does not turn on when the seat is occupied.

Type: Vehicle, Vehicle: 2019 VOLKSWAGEN ATLAS, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jan 2025
Jul 2025

The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the remedy parts were not available. The manufacturer was made aware of the issue and informed the contact that a second notice would be mailed when the remedy was available. The contact had not experienced a failure. Parts distribution disconnect.

Type: Vehicle, Vehicle: 2019 VOLKSWAGEN ATLAS, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jul 2025
Jun 2025

The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Type: Vehicle, Vehicle: 2019 VOLKSWAGEN ATLAS, Manufacturer: Volkswagen Group of America, Inc.
Incident: May 2023
May 2025

The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags). The contact stated that the vehicle was taken to a dealer for the recall repair; however, the contact was informed that parts were not yet available to repair the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Type: Vehicle, Vehicle: 2019 VOLKSWAGEN ATLAS, Manufacturer: Volkswagen Group of America, Inc.
Incident: Mar 2023
Apr 2025

I have the same airbag error issues as same year and model car. They are not considering it as part of the recall.

Type: Vehicle, Vehicle: 2019 VOLKSWAGEN ATLAS, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jan 2024
Feb 2025

I requested a repair for safety recall 69FB about a year ago and my dealer says that they still do not have the parts to make the repair. How can you decide that a problem may result in death or injury but not expedite the repair?

Type: Vehicle, Vehicle: 2019 VOLKSWAGEN ATLAS, Manufacturer: Volkswagen Group of America, Inc.
Incident: Feb 2025
Feb 2025

I have an error for my passenger airbag sensor, it is the same error that is present on current recalled Atlas models from the same year that I have, however; my vin is included. I would like some type of solution from the manufacturer to resolve this issue due to the current status and frequency of this issue on 2019 Atlas models

Type: Vehicle, Vehicle: 2019 VOLKSWAGEN ATLAS, Manufacturer: Volkswagen Group of America, Inc.
Incident: Dec 2024
Sep 2024

The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Type: Vehicle, Vehicle: 2019 VOLKSWAGEN ATLAS, Manufacturer: Volkswagen Group of America, Inc.
Incident: Sep 2024
Aug 2024

Today, my atlas gave an error message; air bag error. I called my dealership, who informed me that there is a recall in this. But not for my VIN number. But it’s the same issue. Now, I have to pay out of pocket or chance my air bag not working properly.

Type: Vehicle, Vehicle: 2019 VOLKSWAGEN ATLAS, Manufacturer: Volkswagen Group of America, Inc.
Incident: Aug 2024
Aug 2024

- The passenger airbag system has a malfunction (recall) that can cause it to go off or not go off when it's supposed to -No one can ride in my front passenger seat and no one has been able to ride in the front passenger seat since 3-29-2023. Almost 1 year. -Yes, the recall has been confirmed and known about for almost a year now. -No, the vehicle manufacturer hasn't even reached out to me. -There were no witnessed malfunctions related to the airbag system.

Type: Vehicle, Vehicle: 2019 VOLKSWAGEN ATLAS, Manufacturer: Volkswagen Group of America, Inc.
Incident: Mar 2023
Aug 2024

The contact owns a 2019 Volkswagen Atlas. The contact stated that the air bag warning light was illuminated. The contact's father was concerned about driving in the vehicle and instead sat in the rear seats of the vehicle. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 30,500. VIN tool confirms parts not available.

Type: Vehicle, Vehicle: 2019 VOLKSWAGEN ATLAS, Manufacturer: Volkswagen Group of America, Inc.
Incident: Mar 2023
Jun 2024

The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Type: Vehicle, Vehicle: 2019 VOLKSWAGEN ATLAS, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jun 2024
May 2024

Passenger Airbag on - Dashboard stating Airbag Faulty issue - Passenger Airbag turns off automatically

Type: Vehicle, Vehicle: 2019 VOLKSWAGEN ATLAS, Manufacturer: Volkswagen Group of America, Inc.
Incident: Apr 2024
May 2024

I believe the manufacturer has exceeded a reasonable time for a recall remedy for the current recall.

Type: Vehicle, Vehicle: 2019 VOLKSWAGEN ATLAS, Manufacturer: Volkswagen Group of America, Inc.
Incident: May 2024
Mar 2024

Recall 23V215 has been open for a year with no remedy in sight. The vehicle's front passenger seat is critical to transporting my family from place to place as our other vehicle does not fit our entire family. We are forced to unsafely operate our VW Atlas on occasion, significantly increasing risk of a family member being harmed in a collision scenario.

Type: Vehicle, Vehicle: 2019 VOLKSWAGEN ATLAS, Manufacturer: Volkswagen Group of America, Inc.
Incident: Mar 2023
Mar 2024

The contact owns a 2019 Volkswagen Atlas. The contact was notified of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Type: Vehicle, Vehicle: 2019 VOLKSWAGEN ATLAS, Manufacturer: Volkswagen Group of America, Inc.
Incident: May 2023
Mar 2024

11 months since recall and VW has no fix!! This is not timely and continues to affect passenger safety inthe vehicle! How can you get VW to remedy or force them to buy back vehicles at a fair price!!

Type: Vehicle, Vehicle: 2019 VOLKSWAGEN ATLAS, Manufacturer: Volkswagen Group of America, Inc.
Incident: Apr 2023
Mar 2024

It has been nearly a year since Volkswagen announced a recall effecting airbags in the Atlas. My warning lights continue to go off intermittently. I have brought this to the attention of Volkswagen many times, to no avail. The recommendation is to not drive with a passenger in the passenger seat. Well, it has been a year, I bought this car to seat six. With no solution in sight, I feel I am being taken advantage of and was sold a lemon. I would like pressure to be put on Volkswagen to correct the problem so my family can drive this vehicle with confidence, since that is what I spent my money for.

Type: Vehicle, Vehicle: 2019 VOLKSWAGEN ATLAS, Manufacturer: Volkswagen Group of America, Inc.
Incident: Mar 2024
Mar 2024

The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was contacted and was unable to confirm when the parts would become available. The contact had not experienced a failure. VIN tool confirms parts not available.

Type: Vehicle, Vehicle: 2019 VOLKSWAGEN ATLAS, Manufacturer: Volkswagen Group of America, Inc.
Incident: Mar 2024
Mar 2024

The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the front passenger’s side air bag warning light remained illuminated while operating the vehicle. The failure mileage was 10,000. VIN tool confirms parts not available.

Type: Vehicle, Vehicle: 2019 VOLKSWAGEN ATLAS, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jan 2021
Mar 2024

This passenger seat sensor recall has been going on for almost a year that I should not have a passenger in my car????

Type: Vehicle, Vehicle: 2019 VOLKSWAGEN ATLAS, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jan 2023
Mar 2024

The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Type: Vehicle, Vehicle: 2019 VOLKSWAGEN ATLAS, Manufacturer: Volkswagen Group of America, Inc.
Incident: Mar 2023
Mar 2024

In April 2023, VW issued a recall on the passenger side airbags. Recall number 69FB for 2018-2020 VW Atlas. It is now coming up on a year since this recall with no remedy in site. I have been trying to trade in or sell my vehicle and being told by multiple dealerships they cannot take the vehicle due to the open recall. Their main reason is due to the fact this recall has no remedy. How long does a manufacturer have to fix open recalls before they have to compensate the customer for their inconvenience.

Type: Vehicle, Vehicle: 2019 VOLKSWAGEN ATLAS, Manufacturer: Volkswagen Group of America, Inc.
Incident: Mar 2024
Feb 2024

Unresolved airbag recall.

Type: Vehicle, Vehicle: 2019 VOLKSWAGEN ATLAS, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jan 2023

Trend Over Time

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Quick Summary

The 2019 Volkswagen Atlas has 110 Air Bags complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.