1 complaints reported

2020 Volkswagen Golf Electrical System

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
1
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Apr 2023

I turn my vehicle on and immediately and presented with a message on the dashboard display: "SOS Emergency Call Function Not Available: See Dealer." indicating that the emergency call function of the vehicle is not working and inaccessible. The problem was reproduced/observed by my Volkswagen dealer and was inspected/confirmed to be defective. There was no indication before this warning message that there was an issue with the emergency call function in the vehicle. Without this safety feature, I am unable to make an emergency call if I/my family are in an accident putting us and others in danger. The original issue was reported to my Volkswagen dealer in September, 2023 and I was told the part is "on backorder" with no promised date when it would become available. The part involved is number J949 - Emergency Call and Communication Unit.

Type: Vehicle, Vehicle: 2020 VOLKSWAGEN GOLF, Manufacturer: Volkswagen Group of America, Inc.
Incident: Sep 2023

Trend Over Time

Complaints by year

Quick Summary

The 2020 Volkswagen Golf has 1 Electrical System complaints on file. Review the timeline above for detailed owner experiences.