11 complaints reported

2017 Volkswagen Jetta Engine

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
11
Crashes
1
Fires
0
Injuries
1

Complaint Timeline

Chronological view of owner reports

Mar 2025

The contact owns a 2017 Volkswagen Jetta. The contact stated that while driving approximately 55 MPH, the vehicle suddenly experienced rough driving before the vehicle stalled. The vehicle was later driven to the local mechanic who diagnosed that the head gasket had failed, and the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 17V070000 (ENGINE AND ENGINE COOLING). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 140,000.

Type: Vehicle, Vehicle: 2017 VOLKSWAGEN JETTA, Manufacturer: Volkswagen Group of America, Inc.
Incident: Mar 2025
Oct 2024

The catalytic converter malfunctioned and is defective. My vehicle is within 8 years and under 80,000 miles and Volkswagen of Toms River will not replace or address the safety concern as they are required by law to replace it. The vehicle will hit 8 year on January 1st and they are trying to stallmate me until it is out of warranty

Type: Vehicle, Vehicle: 2017 VOLKSWAGEN JETTA, Manufacturer: Volkswagen Group of America, Inc.
Incident: Aug 2024
Jul 2022

When driving the vehicles power dropped suddenly, especially above 3000 RPM. The actuator arm on the waste gate for the turbo charger broke. Error P2263 was seen on an OBD reader. A quick search online seems to show this is a prolific issue with Volkswagen 1.4 TSI engines between 80,000 and 90,000 miles. My wife and daughter could be seriously hurt down a highway onramp and the power cuts out.

Type: Vehicle, Vehicle: 2017 VOLKSWAGEN JETTA, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jul 2022
Mar 2021

I WAS DRIVING ON ROAD & I HIT A MAJOR ROCK OR A POTHOLE I WAS IN HYATTSVILLE. I WORK & LIVE IN THE CITY OF HYATTSVILLE. I DRIVE THOUGH THE BLADENSBURG/HYATTSVILLE TO DO MY DELIVERIES WORKING BUT THIS ONE JUST DAMAGED MY VEHICLE & STARTED A MAJOR LEAK FROM MY TRANSMISSION PAN. I LEFT WORK CAUSE I NOTICED IT WAS LEAKING CONSTANTLY DROVE IT HOME AND SAT IT DOWN.

Type: Vehicle, Vehicle: 2017 VOLKSWAGEN JETTA, Manufacturer: Volkswagen Group of America, Inc.
Incident: Feb 2021
Jan 2021

I CALLED VOLKSWAGEN TODAY TO ASK ABOUT THE FUEL RAIL REPAIR AND WAS INFORMED THEY HAVE NO SOLUTION NOR A TIME FRAME OF WHEN THEY INTEND TO BE ABLE TO FIX IT. I PERSONALLY DON'T FEEL SAFE ALLOWING MY SON TO CONTINUE TO DRIVE THE CAR. I WAS THEN INFORMED THAT I COULD NOT SELL THE CAR DUE TO THE RECALL NOW I'M STUCK WITH A VEHICLE I CANNOT SELL OR DRIVE DUE TO THE POSSIBILITY THAT IT MY CATCH FIRE. I FEEL AS THOUGH THEY SHOULD BE REQUIRED TO FIX IT IN A TIMELY MANNER OR BUY THE VEHICLE BACK

Type: Vehicle, Vehicle: 2017 VOLKSWAGEN JETTA, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jan 2021
Jan 2020

TL* THE CONTACT OWNS A 2017 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE CYLINDER WAS MISFIRING, AND THAT THE SPARK PLUGS AND IGNITION COILS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE ENGINE CONTROL MODULE NEEDED A SOFTWARE UPDATE DUE TO CYLINDER'S MISFIRE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS LATER TAKEN TO CITY VOLKSWAGEN OF HIGHLAND (9601 INDIANAPOLIS BLVD, HIGHLAND, IN 46322), WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT UNDER RECALL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED DUE TO THE DIAGNOSTIC TEST AND REPAIR COST. THE MANUFACTURE WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,200.

Type: Vehicle, Vehicle: 2017 VOLKSWAGEN JETTA, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jan 2020
Oct 2019

ON THREE SEPARATE OCCASIONS, WHILE DRIVING BETWEEN 65-75MPH ON THE HIGHWAY WITH 1/4 TO 1/2 FULL TANK OF GAS, MY CAR BEGAN TO STUTTER/HESITATE. IMMEDIATELY THE "EPC" LIGHT CAME ON WITH THE CHECK ENGINE SYMBOL, BLINKING. ALL POWER TO THE ACCELERATOR CEASED. I IMMEDIATELY PULLED OVER ON EACH INSTANCE, TURNED THE CAR OFF AND WAITED 2-5 MINUTES. AFTER WAITING, I SUCCESSFULLY RE-STARTED THE CAR EACH TIME, WITH THE CHECK ENGINE LIGHT REMAINING ON. AFTER THE FIRST INSTANCE, I DROVE <40MPH TO A VOLKSWAGEN DEALER AND LEFT MY CAR TO BE INSPECTED. THE CONCLUSION WAS, "NOT ENOUGH GASOLINE", DESPITE THE TANK READING 1/4 FULL. AFTER THAT INSTANCE, I MADE A POINT TO NEVER LET THE GAS FALL BELOW 1/2 FULL. ON THE TWO OTHER OCCASIONS OF HESITATION/LOSS OF POWER, THE TANK FELL BETWEEN 1/4 AND 1/2 FULL. AFTER PULLING OVER, TURNING THE CAR OFF, AND RESTARTING THE CAR, I IMMEDIATELY DROVE TO A GAS STATION AND FILLED UP TO A FULL TANK WITHOUT BRINGING IN FOR INSPECTION. KEEPING THE GAS TANK ABOVE 1/2 FULL, I HAVE NOT EXPERIENCED THE ISSUE. WHEN THE GAS FALLS BELOW 1/2 A TANK, IT HAS OCCURRED WHILE HIGHWAY DRIVING.

Type: Vehicle, Vehicle: 2017 VOLKSWAGEN JETTA, Manufacturer: Volkswagen Group of America, Inc.
Incident: May 2018
Aug 2019

TL* THE CONTACT OWNS A 2017 VOLKSWAGEN JETTA. WHILE DRIVING, THE CONTACT NOTICED THAT THE APC ENGINE CONTROL INDICATOR ILLUMINATED, WHICH MEANT THAT THE ENGINE NEEDED TO BE CHECKED IMMEDIATELY AT A DEALER. THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 34,836.

Type: Vehicle, Vehicle: 2017 VOLKSWAGEN JETTA, Manufacturer: Volkswagen Group of America, Inc.
Incident: Aug 2019
Jul 2019

TL* THE CONTACT OWNS A 2017 VOLKSWAGEN JETTA. WHILE OPERATING THE VEHICLE, THE EPC AND CHECK ENGINE WARNING INDICATORS REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER (TOM BUSH VOLKSWAGEN, 9850 ATLANTIC BLVD, JACKSONVILLE, FL) WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS UNKNOWN.

Type: Vehicle, Vehicle: 2017 VOLKSWAGEN JETTA, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jan 2019
May 2019

DRIVING ON THE FREEWAY AT 65MPH SUDDEN LOUD NOISE AND VEHICLE ABRUPTLY SLOWED TO 30MPH. DEALERSHIP DETERMINED THERE WERE EXCESSIVE METAL PARTICLES IN OIL PAN. WE HAD TO REPLACE THE ENGINE BLOCK. THIS CAR IS A 2017 WITH 66,748 MILES. WE REPLACED THE ENGINE WITH A USED ONE AND PAID $5306.33

Type: Vehicle, Vehicle: 2017 VOLKSWAGEN JETTA, Manufacturer: Volkswagen Group of America, Inc.
Incident: Sep 2019
Dec 2017 Crash Injury

TL* THE CONTACT OWNS A 2017 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE WHEELS SEIZED WHICH RESULTED IN THE VEHICLE HITTING THE SIDE WALK WHILE BEING OPERATED APPROXIMATELY 20 MPH. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A SALVAGE YARD AND THE VEHICLE WAS DEEMED OPERABLE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO MIKES AUTO BODY WHERE THEY WERE INFORMED OF NHTSA CAMPAIGN NUMBER: 17V070000 (ENGINE AND ENGINE). THE DEALER WAS NOT CONTACTED FOR THE VEHICLE TO BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN 17V070000 (ENGINE AND ENGINE COOLING) HOWEVER THE CONTACT WAS INFORMED THAT THERE VEHICLES VIN WAS NOT INVOLVED IN THE RECALL. THE MANUFACTURER WAS TOLD TO CONTACT THE NHTSA TO GET THEIR VIN ADDED TO THE CAMPAIGN. THE DRIVER THAT OPERATED THE VEHICLE SUFFERED FROM A HEAD INJURY NO MEDICAL ATTENTION WAS REQUIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.

Type: Vehicle, Vehicle: 2017 VOLKSWAGEN JETTA, Manufacturer: Volkswagen Group of America, Inc.
Incident: Nov 2017

Trend Over Time

Complaints by year

Quick Summary

The 2017 Volkswagen Jetta has 11 Engine complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.