2015 Volkswagen Passat UNKNOWN OR OTHER
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
Gas smell inside vehicle Plastic canister under back seat leaking gas smell /has cracked
I bought a 2015 Volkswagen v6 SEL PREMIUM 15 days ago with only 37000 miles on it from car max and I hear my front windshield making a loud sound in upper left corner every morning ….so today I had my kids in car and it was bout 80 degrees we were at park and left park after hour I turned AC on and was driving when I heard a LOUD POP …looked back to my rear windshield shattered in every spot I was only 3 blocks away from home then the glass collapsed all over my kids there all cut up …these windshields do not look normal there’s no rubber surround and I had to pay 250 deductible to get a new one …clearly these Volkswagens have a weak glass issue from temp changes they were mint before this happened no chips or cracks I’m very unhappy with the quality of these I’m in fear if I drive it the front windshield will also do it !!! Not good smh …I’m more scared for winter !!!
Heater core big problem on 2015 vw passat Early models from 2012 to 2014 have a recall on heater core, and they have extended warranty. But problem still occurs on 2015 models, but still no recall or covered warranty, big problem and constantly Heater core broking
The windshield started separating at he top, makes strange popping sounds. That separation has now migrated around the entire screen. Concerned this might cause a failure and lead to harm for the occupants. It could also result in a loss of control causing harm to other drivers or structures.
AC NOT WORKING UNDER 70K MILES
Clock Spring failure in June 2020. Vehicle's mileage was 133,390 therefore out of recall warranty by 13K miles. Paid $330.00 to dealer to have clock spring replaced on 6/18/20. A year later, on 6/20/21 the clock spring has once again failed and the dealer is indicating that the clock spring repair is out of warranty. I will now have to pay $400.00 to have a second clock spring installed. I am certainly not the only 2015 Passat owner with this issue of having to replace multiple clock springs. Unfortunately I wasn't lucky enough to even have the first repair covered for the clock spring. Should I expect to have to pay for a new clock spring every year? Please investigate. Thanks very much.
THIS IS REGARDING THE AIR CONDITIONER (AC). I PURCHASED A USED 2015 VOLKSWAGEN PASSAT FROM PEARSON CHRYSLER JEEP DODGE ON FEB.16, 2020; ODOMETER READING WAS 54454. I DID NOT TEST DRIVER THE CAR BEFORE I PURCHASED IT. THAT WAS A BIG MISTAKE. WHEN I PICKED THE CAR UP A FEW DAYS LATER, THE SALESPERSON TURNED THE AC ON HIGH SPEED. I TURNED IT OFF AND HE TURNED IT BACK ON. I TURNED IT OFF AGAIN. IT APPEARED HE WAS HIDING SOMETHING. IT WAS FEBRUARY. I DID NOT NEED THE AC ON. MY SON AND I WAS QUICK TO NOTICE THIS NOISE THAT SOUNDED LIKE A HOT WATER HEATER NOISE. DESCRIPTION: THE NOISE IS LIKE A SMALL HOT WATER HEATER MAKES WHEN THE WATER TEMPERATURE IS COOL AND THE HEATER COMES ON TO INCREASE THE TEMPERATURE SO THAT THE WATER IS HOT AGAIN. THE NOISE CONCERNING THE AC CONTINUED. IN MARCH, PEARSON HAD VOLKSWAGEN KIA SERVICE MY VEHICLE. ACCORDING TO THE INVOICE FROM WB VOLKSWAGEN KIA, THEY INSTALLED A/C DYE. THE NOISE WAS VERY LOW. IN MAY I NOTICED THE AC WAS NOT COOLING MY CAR. I DROPPED MY CAROFF AT PEARSON SERVICE DEPT.ON JUNE 3 &JUNE 10. PEARSON INVOICE STATED, "SUBLET VEHICLE TO WB VOLKSWAGEN, VW. FOUND CONDENSER FAULTY, VOLKSWAGEN EVACUATED A/C SYSTEM, REMOVED AND REPLACED CONDENSER, RECHARGED A/C TO PROPER LEVEL. RECHECKED. OK" THE NOISE IS STILL THERE. I FIND THIS INTERESTING, THE INVOICE IN MARCH WAS DOCUMENTED FROM VOLKSWAGEN KIA AND THE SECOND INVOICE FROM PEARSON FOR THE RECORD, A SERVICE REP. IN THE SERVICE DEPT. AT PEARSON TOLD ME THAT THEY DO NOT WORK ON FOREIGN CAR. I WOULD LIKE THE NOISE TO CEASE PERTAINING TO THE AIR CONDITIONER. I HAVE NEVER HAD THIS ISSUE WITH AIR CONDITIONER IN CARS THAT OWNED IN THE PAST.
PUSH TO START ENGINE FAILING TO START CAR
VEHICLE JUMPING WHILE IN PARK CONCERNED WITH SEVERAL RECALLS ON LINE: 24BI FUEL SYSTEM, 72F1- SEATS AND 23R1 ENGINE RECALL
BACKUP CAMERA SCREEN GOES ALMOST BLACK AFTER 3TO5SECONDS.
BACKUP CAMERA DOES NOT COME ON UNTIL YOU HAVE ALREADY BACKED INTO THE STREET. YOU PUT THE CAR IN REVERSE, BACK UP, AND ABOUT THE TIME YOU GO TO PUT THE TRANSMISSION IN DRIVE, THE BACKUP CAMERA COMES ON. VOLKSWAGEN HAS BEEN TELLING ME FOR OVER A YEAR THAT THERE IS NO UPDATE FOR THIS PROBLEM. I BOUGHT THE SEL MODEL SPECIFICLY FOR THE BACKUP CAMERA AND THE GPS UNIT.
12/28/15 I WAS ON THE ONRAMP TO THE 91 FREEWAY GOING ABOUT 15MPH HEADED TO WORK AND ALL OF A SUDDEN I HEAR A BOOM! NATURALLY I DUCK THINKING WHAT THE HECK JUST BLEW UP. I LOOKED UP AND SAW MY SUNROOF SHATTERED. I STARTED THINKING DID A BOULDER JUST FALL ON ME? BUT BEING THAT IT WAS JUST AFTER THE CHRISTMAS HOLIDAY THE FREEWAY WAS PRETTY MUCH DESERTED. ALL I KNEW WAS THAT LITTLE SHARDS OF GLASS ARE NOW IN MY SCALP AND GLASS IS FLYING OUT ON THE FREEWAY. I TOOK MY VEHICLE TO THE DEALERSHIP AND THEY SAID THAT IT WASN'T COVERED BY MY EXTENDED WARRANTY AND THEY HAD NEVER HEARD OF A SUNROOF SHATTERING BEFORE AND THAT IT HAD TO BE FROM A ROCK OR AN IMPACT BREAK (WHATEVER THAT MEANS). THEY TOLD ME TO CONTACT MY INSURANCE COMPANY AND FILE A CLAIM WHICH I NOW HAVE TO COME OUT OF POCKET WITH A $500 DEDUCTIBLE. AFTER RESEARCHING THIS SUBJECT I AM PUZZLED AS TO WHY THERE ARE NO RECALLS ON RECORD FOR THIS WHICH IS CLEARLY A DEFECT BUT NO ONE WANTS TO TAKE RESPONSIBILITY EXCEPT 1 MANUFACTURER. I GUESS VEHICLE CORPORATIONS ARE WAITING FOR A FATALITY BEFORE THEY ACCEPT THIS AS A DEFECT OR A CLASS ACTION SUIT IS FILED. I WOULD LIKE TO KNOW KNOW IS GOING TO REIMBURSE ME FOR MY INSURANCE DEDUCTIBLE.
ON THE 2015 VW PASSAT TDI THE HORN WILL NOT FUNCTION IF THE KEY ISN'T IN THE IGNITION. THEREFORE, IF A WOMAN OR CHILD IS IN DISTRESS AND NEED TO ALERT SOMEONE FOR HELP THAT PERSON CAN NOT DO SO IN THE MOST EFFICIENT MANNER WHICH WOULD BE TO BLOW THE HORN TO ALERT THE PUBLIC OR LAW ENFORCEMENT OF AN INCIDENT. EXAMPLE: IF A KID GETS LOCKED IN A CAR THEY CANT BLOW THE HORN TO NOTIFY SOMEONE. EXAMPLE: IF A WOMEN IS BEING ATTACKED OR THREATENED OF A ATTACK AND DROP HER KEYS OR IS STRUGGLING WITH SOMEONE IN HER CAR SHE CAN'T SOLICIT HELP.
TAKATA RECALL THE RECALL I HAVE ON MY CAR IS THE EMISSION RECALL FROM A SOFTWARE THAT WAS INSTALLED FROM THE FACTORY, I AM UNABLE TO GET WHAT I WANT BECAUSE ALMOST NOBODY WILL TAKE IT, I BOUGHT IT IN AUGUST OR SO AND THE CAR WAS ADVERTISED AS CLEAN DIESEL IT ISN'T THE CAR I BOUGHT AND I WANT NOTHING TO DO WITH IT ANYMORE. YOUR RECALL STATEMENT STATES IF YOUR CAR HAS BEEN RECALLED, THE MANUFACTURER WILL USUALLY REPAIR IT AT A LOCAL DEALERSHIP. IN RARE INSTANCES WHEN A MANUFACTURER DETERMINES THAT A PROBLEM IS TOO EXPENSIVE TO REPAIR, IT MAY REPLACE THE VEHICLE OR REFUND YOUR PURCHASE PRICE MINUS AN AMOUNT TO COVER DEPRECIATION." I FEEL CHEATED AND THAT I CAN'T GET WHAT I WANT. I NEED A TRUCK AND CAN'T DO ANYTHING BECAUSE IT'S BARELY VALUED AT 12,000 DOLLARS AND WHEN I BOUGHT IT THE MSRP WAS $28,475. I TRADED MY TRUCK IN ON THE CAR AND SOME NEGATIVE EQUITY ROLLED OVER. THE RECALL WILL RESULT IN A LOSE OF MPG AND POWER, AND IT HAS BE TRADE THE NAME AS CLEAN DIESEL ALREADY. I'VE SPOKEN TO VW CREDIT AND THEY CAN'T HELP ME AND I CALLED VW GROUP OF AMERICA AND THEY TOLD ME THEY COULDN'T DO ANYTHING AS WELL. VW HAS GIVEN OUT A CARE PACKAGE TO EVERY VICTIM, IT CONSIST OF A 500 DOLLAR CARD THAT CAN ONLY BE USED AT VW AND A 500 DOLLAR PREPAID VISA. THIS ISN'T ENOUGH TO DO ANYTHING WITH. I WANT OUT OF THE CAR AND OUT OF VW, I'M IRRITATED THAT THEY WON'T DO ANYTHING FOR THE 11 MILLION VICTIMS AND REFUSE TO DO ANYTHING ABOUT THE ANGRY CUSTOMERS. SEPTEMBER 18TH RECALL WAS ANNOUNCED AND TO THIS DAY THERE IS STILL NO SOLUTION TO THIS PROBLEM, AND PLEASE HELP ME AND HELP THE OTHER NORTH CAROLINA RESIDENTS THAT ARE IN THE SAME IRRITATING INCIDENT. THANK UOU.
ON 10-23-2015, VW ANNOUNCED A RECALL ON A SERIES OF CARS, WHICH INCLUDED ONE ON THEIR SALES LOT. ON 10-31-2015, PERRY VW, SAN LUIS OBISPO, CA SOLD ME THE VEHICLE THAT HAD THE RECALL, WITHOUT FIXING THE RECALL PART. I WANT TO FILE AN OFFICIAL COMPLAINT ON THE DECEPTIVE PRACTICES OF PERRY VW. I HAVE MY SALES CONTRACT DATED 10-31-2015, AND YOUR RECALL NUMBER: 15V705 (SINTERED CAM). VW CORPORATE FAILED TO NOTIFY THEIR OWN DEALERS UNTIL NOV 4, 2015. MY UNDERSTANDING IS THAT SELLING AN UN-REPAIRED RECALLED VEHICLE IS AGAINST FEDERAL LAW.
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Quick Summary
The 2015 Volkswagen Passat has 15 UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.