2015 Volkswagen Tiguan ELECTRICAL SYSTEM,AIR BAGS

Airbag light comes on indicating that the airbags are not functioning properly per the instrument panel. A recall item on this particular model not listed under my VIN number, however, it is, I didn’t quote the complaints from other VW Tiguan who have experienced the same thing. Apparently this was a recall item that happened in November 2019. The first time my instrument Dental started indicating any issues was after it was serviced July 2021 although it was intermittent. Eventually it became an everyday thing. The airbags are always an indicator and every third start up will trigger intermittent signals that clear once the vehicle is turned off and turned back on yet airbag warnings are still adamant. Be present anytime the vehicle is in the on position.

The contact owns a 2015 Volkswagen Tiguan. The contact stated that the horn became inoperable. The air bag warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that the clockspring needed to be replaced; however, the part was on backorder. The vehicle was not repaired. The manufacturer was contacted but no additional assistance was provided. The approximate failure mileage was 67,000.

This morning I realized that my spring clock isn’t working. My air bag light is on saying error air bag. I have no controls on my steering wheel.

AIR BAG ERROR. TOOK IT TO JIFFU LUBE AND THEY SAID THEY COULDN'T FIGURE OUT WHAT WAS WRONG.

WHILE SLOWLY TURNING LEFT TO PARK AT A GAS STATION I HEARD A "SNAP" AND FOUND THAT MY AIRBAG LIGHT CAME ON AND NONE OF THE CONTROLS ON MY STEERING WHEEL WERE WORKING. AFTERWARDS I NOTICED A CONSISTENT CLICKING NOISE WHENEVER I WOULD TURN THE WHEEL. AFTER RESEARCHING I AM CONFIDENT THAT THIS IS AN ISSUE WITH THE RIBBON WIRE LEADING DOWN THE STEERING COLUMN FROM THE CLOCK SPRING. MANY OTHER VOLKSWAGEN MODELS ARE HAVING THE SAME ISSUE AND RECALLED FOR THIS PROBLEM. MINE HAS NOT YET BEEN RECALLED AND THIS IS A SAFETY ISSUE. THIS IS A 2015 MODEL THAT I PURCHASED IN MARCH OF 2018 AND THE ISSUE OCCURRED 6 MONTHS AFTER I PURCHASED THE VEHICLE.

THE AIRBAG WARNING LIGHT CAME ON, AND THE CONTROLS ON THE STEERING WHEEL DO NOT WORK, AND THE HORN WILL NOT WORK.

MY VEHICLE ONLY HAS 42000 MILES ON IT. 6000 MILES OVER WARRANTY. AS I WAS TURNING I HEARD A RATTLING AND THE AIRBAG LIGHT CAME ON, HORN DOESN'T WORK AND STEERING WHEEL BUTTONS DO NOT WORK. DEALERSHIP SAID IT'S THE STEERING WHEEL CLOCK SPRING IN THE STEERING WHEEL. SAME ISSUE AS 2010-2014 RECALLS. THE PART IS DEFECTED AND DEALERSHIP REFUSES TO PAY FOR IT. IF I WRECK THE AIRBAG WILL NOT WORK.