2019 Volkswagen Tiguan FORWARD COLLISION AVOIDANCE

Since 03/2023, I have experienced several false applications of the automatic emergency braking system. One particular incident involved the vehicle going 75mph on the freeway when the braking system has been applied. Other times have been between 20-40mph on city roads. I have reported this to the local dealer, they have the logs of my car doing this however they will not release them to me. Volkswagen has offered a warranty extension on this issue, however that's not a solution. I work in automotive repair, this is a software programming issue. Volkswagen has no fix. This car is going to kill me or someone else. Please review all the other similar complaints with this year, make and model.

Around 8 times now if my vehicle senses something in the front it will abruptly brake very hard. There doesn’t have to be anything in the view, simply pulling out of a gas station it will do, and it’s almost caused a collision, as it takes a few seconds to be able to disable, manually. This is extremely dangerous, and is going to eventually hurt someone seriously. It is imperative that something be done concerning this issue before innocent people get hurt as a result of a faulty braking sensor. Please take this complaint seriously as it has on multiple occasions almost caused a collision. Thank you!

The automatic emergency braking(AEB) on the vehicle is too sensitive or goes off for no reason. On multiple occasions I the AEB system goes off when exiting parking lots onto busy streets. On one occasion the driver behind me had to suddenly stop to avoid rear ending my car. On a separate occasion the system when off while turning right onto a busy street. The right turn could have been performed safely but the system went off leaving my car in the middle of the road while cars were headed my way which could have cause my car to be t-bones if the drivers were speeding or not paying attention. My wife and kids were in the car with me. The system causes you to to come to a complete stop and unable to disengage the brake for 5-10 seconds. There have been other incidents where luckily the streets were not so busy.

I was driving down a completely clear road, not a single car or turn in sight. When suddenly my cars front collision warning comes on the screen and brakes my car for me. There was no advance warning, just hard braking.

Driving my car on highway at 74 mph with no cars in front of or around me when the car braking system engaged by itself causing my Tiguan to slow from 74 to 50 in seconds. Took car into Vw dealer and had it there for 8 days. Was told there was no code from a scan and no duplication on test drive. Test drive was all of 3 miles.Dealer kept referring to TSB 45-21-01 vw bulletin. Turns out on research VW bulletin of that number is part of lawsuits. Having the brakes engage like that certainly put myself in danger of being hit/rear ended. Told by dealer "vehicle is operating normally when compared to another vehicle same model." Lastly was told by dealer if I was that concerned about it happening again why don't I trade it in for a new car. Some fix that is.

I was traveling on the highway at 70 mph with no traffic ahead of me for at least a quarter mile when the car flashed the warning light for being too close to a car and then engaged the brakes dropping my speed from 70 to 50 in 3 seconds. If anyone had been behind me I would have been rear ended at highway speed.

When pulling out of a driveway with slight decline automation braking engages without warning and stops the car. Almost was hit by a car since my car stopped in the road while making the turn. Almost rear ended another time while pulling out of a parking lot. Brake engaged without warning but luckily the car behind me stopped before hitting me. There was not another car in front of me either time so no reason to brake. I took the car to the dealer after first incident and they said nothing was wrong with it.

8/2/23 3:15 p.m. While starting to accellerate from a 4 way stop, the vehicle suddenly displayed a large red icon on the dash and slammed on the brakes bringing the vehicle to a complete stop. It was quite a violent stop and had there been passengers in the vehicle, they could have been hurt. Also, had there been another vehicle behind me, I could have been rear ended. There was another vehicle approximately 80' in front of me that had just turned from the crossing road and another vehicle going the opposite direction in the intersection at about the same time. The vehicle has not yet been to the dealer for inspection. There was an amber exclamation point on the dash and another icon flashed on the dash occassionally. I did not know what these meant other than there was an issue with something that needed to be addressed soon. I had never seen these lights before. They came on shortly after the vehicle was started to beging this drive approximately 15 minutes before the issue. After the violent braking, all warning lights went out and the rest of the drive continued normally.

On 3 different occasions, the emergency braking system has automatically activated with no pending accident or obstruction present. The car has been to the dealer for inspection and there is an open work order on it with no solution given.

Driving on clear road with sunny skies when vehicle break system warning light came on and vehicle suddenly and without warning began breaking. The sudden breaking of the vehicle with no reason or cause surprised me and put me in a dangerous position that could have resulted in an accident. Luckily the vehicle behind me was far enough behind where it was able to break without rear ending me. There was no warning that the vehicle had sense something on the road (none which were visible to me) before slamming the breaks. I will be reporting this to the dealer, but it has occurred twice before and I’ve always been told they don’t see any issues on there side, only been told to write down time, road conditions and location where it occurred so they could look into the system next time.

While driving 25mph with no vehicles or other obstructions ahead, the vehicle forward collision warning audibly warned of an imminent crash, displayed a visible indicator on the dashboard screen, and applied strong braking force for about 2 seconds as I had been accelerating slightly. There were vehicles directly behind mine which may have collided with me if I had stopped suddenly. There was no risk of a frontal collision. This occurred as the vehicle was driving on a standard asphalt road and approached a red brick style crosswalk (there were no pedestrians). This has not been reproduced or inspected by law enforcement, a dealer, or others. There was no warning prior to this event.

Front assist goes off for no reason engaging the brakes. Dealership told me to turn it off and fill out reports if it continues to happen. Filled out reports with photos and returned after having my vehicle for over a month they state that the front assist engaging for no reason is normal operation.

2019 VOLSKWAGEN TIGUAN. CONSUMER WRITES IN REGARDS TO FRONT ASSIST AND ADAPTIVE CRUISE CONTROL FAILURE. *LD THE CONSUMER STATED THE FRONT ASSIST SYSTEMS MAY FAIL IF THE VEHICLE GOES OUT OF ALIGNMENT AS LITTLE AS 1/1OOTH OF AN INCH. THE REAR OF THE VEHICLE THRUSTS FORWARD. *JS