2020 Volkswagen Tiguan ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
Car beeped and displayed warning stating that Ignition will turn off and Check Starter System on four separate occasions, resulting in loss of all electrical power including but not limited to headlights, brake lights, console display, speedometer, dashboard lights, turn signals, hazard lights a/c, etc. The center console felt very warm. The car needed to be pulled over and ignition turned off for a prolonged period of time before restarting or else the issue would continue. The car does not always start right back up upon first try. It is unsafe to drive a car without any working electronics, especially at night. It is difficult and unsafe to pull over to a safe space without any working electronics, especially at night. Brought car to Vw dealer and they removed and replaced the ignition switch actuator.
Control panel on the ceiling of the car (holds the sos button, controls for sun roof) fell off and was hanging on by wires. Dealership said it was defective clips GPS in car and through car play also does not work. Navigation shows car significantly off course. Vw said it was a Verizon issue, but it has not been resolved
As you own the car for three years, my overhead panel on the roof of the car has attached itself from the car and is hanging in front of the rearview mirror by the cords. There’s also affected the GPS and electrical in the vehicle.
SOS warning light malfunction, cannot make call to emergency services; was told it is a module that needs to be replaced for over $1000 dollars. Forums and chatrooms state this is a wide spread issue. Dealership does not deem to replace due to out of warranty. Malfunctioned while it WAS in warranty, was not only reset and the light would malfunction light would turn on after a few days. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Driving on the interstate with the windshield defrost on due to the winter weather coming from Texas into Arkansas and the in car electrical turned off and the dash screen said “check starter system” and then told us to safely park the vehicle. All electronics in the car turned off but the car system was still going. I was able to drive the car to an exit and park all with the dash and infotainment system shut off. Thankfully the steering wheel didn’t lock.
The roof console (the console that controls the sunroof) detached overnight and was dangling at eye level by a couple wires. It cracked right at the screws. My guess is it has to do with heat resistance and thin plastic. If this had happened while driving, it would have been an immediate and serious safety hazard as it would have blocked my line of sight through the windshield. A quick Google search reveals what seems to be a common issue that's occurred in nearly identical manners: https://www.volkswagenownersclub.com/threads/2020-tiguan-overhead-console-detached.130458/
EMERGENCY CONTACT FUNCTION DOES NOT WORK, I HAVE BEEN PAYING FOR THE SUBSCRIPTION. MULTIPLE TICKETS HAVE BEEN PLACED WITH VW CARNET OFFICE FOR MONTHS AND HAVE NOT HELP. *TR
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The 2020 Volkswagen Tiguan has 7 ELECTRICAL SYSTEM,UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.