2015 Volvo XC60 Electrical System
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
Vehicle failed to start after short trip (<5 miles) with no electrical power present. Jump started from another car after approximately 1/2 hour. Drove car to home, car stalled in driveway again with no electrical power. Replaced 5 year old battery car started fine then stalled on road during test drive while approaching an intersection and suffered loss of all electrical power including inoperative hazard flashers. Transmission went into park and car could not be moved out of active traffic lane. Car towed to repair shop where cracked fuse at positive battery terminal found (see photos attached). Repair shop contacted a Volvo dealer and was informed they typically see a couple vehicles a week for same issue.
The contact owns a 2015 Volvo XC60. The contact stated while driving 30 MPH, the vehicle inadvertently stopped without driver input. The contact was able to drive the vehicle to the residence. The vehicle was taken to an independent mechanic and the mechanic repaired the parking brake actuator. The manufacturer was not contacted. The failure mileage was 121,000.
THE 12V ACCESSORY PLUGS (AKA THE CIGARETTE LIGHTER) KEEPS RANDOMLY BLOWING FUSES. I HAVE TRIED DIFFERENT 12V TO USB PLUGS AND OTHER ACCESSORY PLUGS BUT DOESN'T HELP. TENDS TO BLOW ON STARTUP. DEALERSHIP SAID THEY HAVE HAD MANY COMPLAINTS ABOUT THIS AND THOUGHT WAS RESOLVED IN 2015 MY. APPARENTLY NOT AS EVEN PUTTING HIGHER AMPERAGE FUSE DOES NOT HELP. IF SOMETHING OUTSIDE OF THE ELECTRICAL CIRCUIT IS CAUSING THIS TO BLOW, IT COULD BE A SAFETY ISSUE. THIS STARTED A FEW YEARS AGO BUT AFTER REPLACING 10 FUSES, ENOUGH IS ENOUGH.
THE REMOTE KEYLESS DRIVE SYSTEM DOES NOT WORK AS DESCRIBED BY VOLVO AND MINE HAS, VERY MUCH, BECOME A SAFETY ISSUE AS WELL AS MANY OTHER VOLVO OWNERS. NOTHING ON MY KEY FOB WORKS UNLESS YOU ARE WITHIN 12 INCHES OF THE CAR.IMAM 100% DISABLED WITH MULTIPLE SCLEROSIS AND MY WIFE HAS TERMINAL BRAIN CANCER. WHEN WE DRIVE TO APPOINTMENTS ETC, DUE TO MY SHORT TERM MEMORY ISSUES, I CAN'T REMEMBER EXACTLY WHERE I PARKED MY CAR. ALSO, THE PANIC BUTTON DOESN'NT WORK FOR THE ABOVE REASONS. EVERY TIME I AM OUT, I'M TAKING A CHANCE OF GETTING MUGGED, ROBBED OR CAR JACKED BECAUSE OF THIS FAULTY SAFETY FEATURE ON MY VOLVO CAR. THE VOLVO TECHNICAL JOURNAL 27316.7.2, EXPLAINS WHAT'S HAPPENING, BUT VOLVO WILL ONLY ATTEMPT TO FIX IT, IF I PAY FOR THE PARTS AND LABOR. ACCORDING TO VOLVO FORUMS, THIS SAFETY ISSUE IS COMMON AND YOUR AGENCY SHOULD RECALL EVERY VOLVO WITH THIS ISSUE AND HAVE VOLVO REPAIR IT AT NO CHARGE. IF I GET ROBBED, MUGGED OR CARJACKED, DUE TO THE KEY FOB AND PANIC BUTTON NOT WORKING, I WILL BRING LEGAL ACTION AGAINST VOLVO. THIS KEY FOB/RECEIVER MALFUNCTION HAPPENS EVERY SINGLE TIME I GET IN MY CAR.
VEHICLE LOST ALL ELECTRICAL POWER ON THE ROAD. THEN STARTED AGAIN. THEN STALLED AGAIN. CAR TOWED TO VOLVO DEALER. EXPLANATION FROM DEALER : FAULT TRACE FOUND CEM WITH START ODF ELECTRICAL FAILURE.ALSO HAS OLD TOTALCAN NETWORK SOFTWARE. THEY HAVE REPLACED CEM SOFTWARE. UPGRADE CAM NETWORK.
TL* THE CONTACT OWNS A 2015 VOLVO XC60. WHILE ACCELERATING FROM A STOP, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER MULTIPLE ATTEMPTS. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS NOT FOUND. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V555000 (ELECTRICAL SYSTEM) AND STATED THAT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.
THIS 2015 XC 60 VOLVO WAS PURCHASED AS A DEMO. A SALES MANAGER AT THE DEALERSHIP HAD DRIVEN THE CAR ABOUT 6,500 MILES BEFORE I BOUGHT IT FROM THE DEALER. IN THE 14 MONTHS I HAVE OWNED THE VEHICLE I HAVE COMPLAINED TO THE DEALERSHIP ABOUT SEVERAL ELECTRICAL MALFUNCTIONS INCLUDING THE SIDE VIEW MIRRORS MOVING WHEN THEY SHOULD NOT BE MOVING AND THE TIRE PRESSURE INDICATOR TELLING ME I HAD LOW TIRE PRESSURE WHEN THE PRESSURE WAS NOT LOW. LAST WEEK THE SIDE MIRRORS RETRACED WHILE I WAS TRAVELING IN HEAVY FREEWAY TRAFFIC. THE MIRRORS RETRACTED WHEN I ADJUSTED THE BACK OF THE SEAT. THIS COULD HAVE RESULTED IN A SERIOUS CRASH. THE DEALERSHIP HAS ALWAYS TOLD ME THEY CAN FIND NO ELECTRICAL PROBLEMS. NOW VOLVO HAS NOTIFIED ME THE TIRE PRESSURE SENSING SYSTEM DOES NOT WORK PROPERLY SO I AM TAKING IT TO THE DEALER TO GET IT FIXED.
Trend Over Time
Complaints by year
Other Issues
Common problems reported
Quick Summary
The 2015 Volvo XC60 has 7 Electrical System complaints on file. Review the timeline above for detailed owner experiences.