2019 Acura RDX FUEL/PROPULSION SYSTEM

I was driving on a highway going at 65 - 70 MPH when the car completely stalled causing me to try to move across 3 lanes with the engine shut down. I could not start. Almost got rear ended by a semi. this happed a few times. I checked the trouble code and it pointed to fuel rail pressure too low. which means problem with the fuel pump. For some reason my VIN does not show a fuel pump recall. please help. VIN: [XXX] the trouble code fuel rail pressure too low p0087. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The car stalls at random times. Other times you press the gas and there is a significant delay in acceleration. Acura and the dealer have failed to provide the part even though I have asked for it since last February. It is ridiculous. Are you people charged with enforcement?

There was a recall for the fuel pump modules but the parts are not available at any dealership in my area and this is going on over a year. Acura keeps sending me direct mail that there is an issue but there is no solution.

This recall has been out for over a year and is ridiculous

Acura failed to remedy fuel pump safety recall. Reference Recalls: May 28 2020 20V314000 March 25 2021 21V215000 December 18 2023 23V858000

I received the notification from Honda via Acura Link regarding my 2019 RDX Fuel Pump Manufacture Safety Recall on 12/18/2023. For additional references, a complaint was filed with Honda (Complaint No. 14397579). I have made several attempts with Acura Dealerships (McGrath Acura Morton Grove & McGrath Acura of Downtown Chicago) to have the fuel pump replaced. Each time I was advised that unless I am experiencing problems, they can not service my vehicle as the do not have the parts available. They did not even inspect my vehicle to assure me that my vehicle is safe to drive. Per NHTSA website it states "if the fuel pump module is inoperative, the engine may not start or can stall while driving, increasing the risk of a crash or injury". But what about more severe damages for me, my passengers or others? What about additional out of pocket expenses for repairs/services that could occur because my vehicle was refused service? Now, when driving, I have anxiety every time I drive my vehicle when it stalls. I WANT MY CAR SERVICED & MY FUEL PUMP REPLACED ASAP!! National Highway Traffic Safety Administration (NHTSA), American Honda Motor Company, Inc. (Honda) and McGrath Acura Morton Grove & McGrath Acura of Downtown Chicago are hereby on notice that my RDX was not inspected. I was refused service and the recall has not been properly addressed even though NHTSA issued a recall to replace a defective fuel pump.

Car engine turned on and suddenly shut off as I was pulling onto a highway from a store driveway. As it was sudden and unexpected, as well as the first occurrence, this is highly dangerous to driver and passengers in the car.Problem confirmed by AAA auto repair shop, confirming it was due to a fuel pump failure . This car year, make and model is on recall for this exact item but my car is not on the list, despite the recent event. Dealer refusing to pay for replacement stating it’s not on the recall list. Insurance will be contacted shortly.

The fuel pump was replaced in July 2020 due to a safety recall. That new pump failed on October 2021. No fuel pump fails so quickly unless the pump has same situation. Dealer replaced pump but charged me for part and labor of their own bad job form July 2020. I was lucky that it failed while I was moving at a slow speed in a safe place

WHEN MY CAR SLOWS DOWN IN FRONT OF A STOP SIGN, OR BEFORE MAKING A RIGHT TURN, IT TAKES A FEW SECONDS BEFORE IT CAN DOWNSHIFT & CONTINUE TO MOVE FORWARD. IT'S LIKE THE TRANSMISSION DOESN'T KNOW WHAT TO DO FOR A FEW SECONDS. IT'S A SAFETY ISSUE WHEN YOU'RE IN AN INTERSECTION & YOUR CAR STALLS RIGHT THERE, EVERY TIME. *TR

WHILE DRIVING EAST BOUND ON I-64 AT 65 MILES PER HOUR IN THE LEFT LANE THE VEHICLE COMPLETELY SHUT DOWN AND TURNED OFF. WE HAD NO ACCELERATION NO RESPONSE WHATSOEVER. WE COULDN'T GET SAFELY TO THE RIGHT SIDE AND WERE FORCED TO PULL TO THE LEFT NEXT TO THE JERSEY WALL AND IN A VERY DANGEROUS SITUATION. 1/3RD OF OUR VEHICLE WAS STILL IN THE LEFT LANE SINCE THERE WAS VERY LITTLE ROOM ON THE LEFT SIDE OF THE HIGHWAY. WE CALLED THE STATE POLICE AND THEY GOT TO THE SCENE APPROX 15 MINUTES LATER. THE ACURA LINK SYSTEM WOULD NOT WORK EITHER. WE COULD HEAR THE ACURA LINK REP BUT THEY COULDN'T HEAR US. A TOW TRUCK WAS DISPATCHED AND WE HAD THE VEHICLE TOWED TO THE CLOSEST ACURA DEALER. AT THE DEALER THEY INFORMED US THAT THE ISSUE WAS DUE TO A FUEL PUMP RECALL. WE WERE AWARE OF THE RECALL AND TRIED TO HAVE IT ADDRESSED 3 WEEKS PRIOR. OUR COMPLAINT IS THAT THIS FUEL PUMP DEFECT PUT US IN AN EXTREMELY DANGEROUS SITUATION AND WE ARE LUCKY THAT THERE WEREN'T MULTIPLE FATALITIES FROM BEING REAR-ENDED WHILE SHUT DOWN ON THE LEFT SIDE OF A MAJOR INTERSTATE. ACURA NEEDS TO ADDRESS THIS DEFECT WITH ALL SUBJECT VEHICLES IMMEDIATELY.

I RECEIVED A RECALL NOTIFICATION ON MAY 28, 2020. I HAVE CALLED THREE TIMES SINCE JUNE 1, 2020 AND I AM BEING TOLD THAT THERE ARE NO PARTS FROM THE MANUFACTURER TO REPAIR THE RECALL.