98 complaints reported

2019 Acura RDX UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
98
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Jun 2024

My rear window has shattered twice in 1 year 11/22 &12/23.. @ no fault of my own..both times I get in car close door & window just shatters, I had kids in truck bck seat, Acura should take accountability for this issue something to do wt rear defroster, but when will it happened again it’s dangerous, & they will not recall those bck windows

Type: Vehicle, Vehicle: 2019 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Dec 2023
Apr 2024

My rear back windshield shattered while the car was parked for no reason. The Acura rep told me that the back windshields that we installed with faulty and had sent out a bulletin but I never received this bulletin. Acura is trying to not pay for the back windshield and trying my make me go through my insurance to get it fixed. This happened on 4/7/2024.

Type: Vehicle, Vehicle: 2019 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jul 2024
Apr 2024

Back windshield spontaneously shattered while car was parked and not on. Glass is now everywhere. This is a safety issue!!!

Type: Vehicle, Vehicle: 2019 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Apr 2024
Mar 2024

Spontaneous Shattering of 2019 Acura Back Windshield On June 3, 2023, while our 2019 RDX was parked with the back hatch open as we were packing to return home from a weekend away, we heard a loud noise. To our shock, we discovered the rear windshield had shattered, scattering thick black glass both inside and outside the vehicle. Fortunately, no one was near the car at the time, including our toddler and infant grandchildren, whom we transport in this vehicle twice a week. A quick search revealed that there have been reported defects and incidents of shattering windshields in 2019-2023 Acura RDX models. We were dismayed to learn that Honda has been aware of this issue since 2020 and has only notified its dealers in 2023. We understand that American Honda is currently facing legal action for not addressing this defect adequately. We were shocked and concerned that we had not been made aware of this issue, given the safety risks involved. We immediately contacted the dealership from which we purchased the car, seeking guidance on how to safely get the vehicle to them for repair. We assumed that Honda would take responsibility for this known defect. However, we were informed by two managers, that Honda is not taking responsibility for this issue. The thick black glass exploded with a loud and startling sound. The broken glass surrounded inside and outside of the car and continued to fall as we researched what to do. The danger was to my husband packing the car, to my toddler and infant grandchildren had this occurred any Tuesday or Thursday we transportation in this car, to us had it happened while driving as the sound was like a gunshot or crash, and other drivers had we reacted.

Type: Vehicle, Vehicle: 2019 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Mar 2024
Mar 2024

The rear windshield spontaneously cracked/shattered while the car was parked. Had to drive home with a broken windshield and it continued to crack. No warnings or indications that this would happen.

Type: Vehicle, Vehicle: 2019 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2024
Feb 2024

The rear windshield glass was shattered with no external impact. The car was parked at the time of incident.

Type: Vehicle, Vehicle: 2019 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Feb 2024
Feb 2024

Rear window randomly shattered

Type: Vehicle, Vehicle: 2019 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Feb 2024
Feb 2024

My 2019 Acura RDX was parked at Sam's Club for less than hour. After I put items in the car I closed the driver's side door and the rear windshield shattered. I had to file a claim for the repair work and was notified by the technician that pieces of glass could not be removed out of the liftgate which will further depreciate the value of the vehicle.

Type: Vehicle, Vehicle: 2019 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Feb 2024
Feb 2024

My back windshield just shattered out of no where as I was getting in my parked car

Type: Vehicle, Vehicle: 2019 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Feb 2024
Feb 2024

Rear lift gate window shattered spontaneously with no warning signs. Have photos. Glass breakage to be repaired. If shatter occurs during vehicle operation, the driver can be startled causing an accident. Also, shatter simulates gun shot sound, which can also startle driver into an accident. Recurring issue on this model based on Google search comments. Post-repair claims state that residual glass remains in the lift gate panel, which can only be removed by manufacturer’s service department for a fee. As the window is the same part number, issue will repeat perpetually.

Type: Vehicle, Vehicle: 2019 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Feb 2024
Feb 2024

I parked my car at my work parking lot and when i left the parking lot, my rear windshield window suddenly shatter.

Type: Vehicle, Vehicle: 2019 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Dec 2024
Jan 2024

Rear window spontaneously shattered on 1/25/23 as the car was parked in a parking lot. Had the rear windshield replaced already. Safety was at risk due to it being able to happen at any point. Glass may fly inwards towards driver/passengers. Currently, there is a service bulletin printed on May 20, 2023 from Acura on Read windshields shattering. A police report has been made. No warning lamps at all.

Type: Vehicle, Vehicle: 2019 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2024
Jan 2024

Rear window shattered by itself, no object hit the window.

Type: Vehicle, Vehicle: 2019 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2024
Jan 2024

Rear glass shattered for no reason. I just close and drive door and the rear glass shattered.

Type: Vehicle, Vehicle: 2019 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Nov 2024
Jan 2024

The rear glass has shattered when the driver door was closed. Has happened twice. February 11, 2023 and January 21, 2024

Type: Vehicle, Vehicle: 2019 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2024
Dec 2023

When I got into my car and closed the front door the back windshield completely shattered. My car was parked and was not on yet. The glass from the back windshield had not been hit by anything external (there was nothing in the car that had come from the outside and there are cameras in the parking lot where I was which confirmed nothing had damaged it). If the back windshield's glass had shattered while I was driving the shock would have posed a severe safety concern for me and for others on the road. Additionally, if the back windshield glass had shattered as I was opening up the back door I could have gotten injured. The car was taken to have the back windshield glass replaced. When the car was serviced and ready to pick up I was informed that glass remains in the tailgate and can not be removed without the entire rear of the car being removed, cleaned and then replaced. Honda, Acura, the glass company and my insurance will all not fix this problem. Spontaneously shattering glass is a known problem with Honda Acuras and I have since learned there is a class action lawsuit about this problem. Honda Acura denies this claim. This car is a newly purchased vehicle.

Type: Vehicle, Vehicle: 2019 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Aug 2023
Dec 2023

My tailgate window has exploded twice in 13 months, get in my vehicle shut the door and bck window shattered, it’s dangerous & Acura or Honda does not want to tk accountability for this dangerous issue.. thankful I was parked when it happened both times this time had to wait 4 days wt my truck on the street without window & needed a loaner now there is a updated part number for the glass

Type: Vehicle, Vehicle: 2019 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Dec 2023
Nov 2023

I have owned my RDX for four years and have 60,000 miles on the car. I was driving on a two lane road when a car was coming from the opposite side into my lane. I hit the horn and nothing. I repeatedly hit the horn and no sound came out. I was almost killed because I could not warn the other driver. I have probably used my horn a few dozen times since I have owned this car. This is a known problem and there is a service bulletin. My horn was replaced as it was defective. There was no warning. This could be a life and death issue and should be recalled by Acura.

Type: Vehicle, Vehicle: 2019 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2023
Sep 2023

My rear glass shattered and the broken glass went into the tailgate. Due to its design flaw, it's impossible to completely remove the shattered glass from the tailgate. This is a safety hazard as broken glass can fall out from the small holes on the tail gate. This is a known problem in our model, and the design flaw has been confirmed by an auto glass repair professional.

Type: Vehicle, Vehicle: 2019 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Sep 2023
Jun 2023

I was driving on the interstate at 75 miles per hour. The back window literally exploded. There was a very loud boom. Upon pulling over, I discovered that the window had shattered. Part of the glass fell down inside the car. We were not going under an overpass and did not hit anything that would have caused the glass to suddenly shatter. Acura has issued a Technical Service Bulletin (TSB) but not a recall. Since the car was out of warranty, the repair is not covered. The internet is full of posts about unexplained glass shattering on 2019 Acura's. This is a safety issue.

Type: Vehicle, Vehicle: 2019 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2023
Feb 2023

Rear window randomly shattered. Nothing hit the window and it simply shattered.

Type: Vehicle, Vehicle: 2019 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Feb 2023
Dec 2022

Rear windshield shattered. No explanation. I had no tree branches near or on by my car. Car was parked in my driveway. I called Acura corporate and at this time no recall.

Type: Vehicle, Vehicle: 2019 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Nov 2022
Dec 2022

Rear glass window shattered out of nowhere. Thankfully the car was parked when it happened. It’s bound to happen on these cars and when reported to Acura they did nothing. My car was parked in front of my house all night with a camera recording it and there was nothing else that could’ve happened to it. Also, when inspected, you can tell the glass was not impacted in anyway. It shattered from the inside out. There was no warning lights or anything prior to the incident. On a side note, I believe this problem is covered under warranty in Canada but not in the US, which means Acura knows about the problem but isn’t doing anything about it here.

Type: Vehicle, Vehicle: 2019 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Dec 2021
Dec 2022

2019 Acura RDX Advance - Upon entering driver side and closing driver door, rear hatch glass shattered. Vehicle was stationary in my closed garage in Upstate NY after being parked overnight and was then remote started to warm up. Approx. overnight temps were in the teens. There was no evidence of any prior damage to the glass. Damage to the window is more in the lower center above the rear wiper mount.

Type: Vehicle, Vehicle: 2019 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Dec 2022
Dec 2022

Rear glass shattered right after I got into my car and closed my door, 100% sure I’m not the only one having this issue. Acura RDX 2019

Type: Vehicle, Vehicle: 2019 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jul 2022

Trend Over Time

Complaints by year

Quick Summary

The 2019 Acura RDX has 98 UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.