76 complaints reported

2020 Acura RDX UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
76
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Nov 2026

Vehicle was parked overnight and woke up and the rear glass shattered. This is highly dangerous. There are tons of glass shards everywhere

Type: Vehicle, Vehicle: 2020 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Aug 2026
Jun 2026

I was driving at 60 MPH on the Highway and the Service AWD light came on. The vehicle immediately lost all power and jerked and came to a sudden stop. And then when i tried to re apply power it was sluggish for about 30 seconds before i was able to get full power. I then pulled over to the side of the road and turned the vehicle on and off the error code disappeared. This happens at random times while driving the car and is extremely dangerous.

Type: Vehicle, Vehicle: 2020 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Dec 2025
May 2026

My rear windshield shattered completely on its own shortly after I had gotten in the car, I was parked, luckily I had not even started driving yet. This is a major safety component that could have resulted in a dangerous situation if I had been driving the vehicle.

Type: Vehicle, Vehicle: 2020 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2026
Apr 2026

Rear glass broken 2 times: 1) 12/23/2022 2) 01/31/2026.

Type: Vehicle, Vehicle: 2020 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2026
Mar 2026

The rear window has shattered twice (2023, 2026). Both times, the vehicle has been parked in a lot with cameras. After reviewing the cameras no one was near the vehicle. After the first time, I became aware that this was an issue with my model. I contacted the manufacturer and they expressed that my year was not affected by the defect. It just happened again. I contacted the manufacturer again, they expressed, that in order for them to do anything a recall has to be put in place and to report it to you. In addition, I do not put on the rear defrost. I have been driving around with shards of glass in the rear door. Safelite has expressed, due to how the manufacturer built the door, they can not remove all the glass. Also, every time the door is lifted pieces of glass fall out.

Type: Vehicle, Vehicle: 2020 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2026
Feb 2026

This morning after getting into my vehicle and closing the door my rear windshield shattered. This is a known and common problem certain model year RDXs. We are waiting to hear from my insurance company on whether it’s covered. There were not warnings or issues prior to the shatter.

Type: Vehicle, Vehicle: 2020 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Feb 2026
Feb 2026

Came out of Drs office in parking lot. Sat down in drivers seat and started the car when I heard a pop and then looked back and the entire rear window shattered.

Type: Vehicle, Vehicle: 2020 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2026
Jan 2026

Rear windshield shattered spontaneously.

Type: Vehicle, Vehicle: 2020 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2026
Jan 2026

Rear Windshield spontaneously exploded, Acura has a service bulletin regarding the issue(Service Bulletin 22-014) No recalls, Acura refuses to address issue thousands of other drivers have experienced.

Type: Vehicle, Vehicle: 2020 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2026
Jan 2026

Rear glass windshield shattered while parked in my garage. No impact involved. Car was not driven for almost 24 hours

Type: Vehicle, Vehicle: 2020 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2026
Jan 2026

Rear windshield shattered while parked. It was not vandalism.

Type: Vehicle, Vehicle: 2020 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2026
Jan 2026

Got in my car, closed driver side door and my rear window spontaneously shattered.

Type: Vehicle, Vehicle: 2020 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Dec 2026
Dec 2025

I have a 2020 Acura RDX. In December 2022 I came out to my car and when I opened the door the entire back windshield was shattered like a piece of ice. The glass broke off into little shards all over the back of the car. Also, leaving me to drive my young daughter in the freezing cold. I had it repaired which they were able to fox the glass but not get all the shards out of the car. Yesterday, December 25l4, 2025 I went to my car which had been sitting in the garage for two days and the same thing occurred. There is glass all over my car and my garage. I have a young child and dog who could step on or touch the shards.

Type: Vehicle, Vehicle: 2020 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Dec 2025
Dec 2025

Car was in park and running idle and randomly the back windshield completely shattered. The car had been on for a while probably at least 20 minutes so it wasn’t that the window all of a sudden got really warm compared to the outside cold temperature. Had Safelite replaced the window, but there are still a bunch of shards of glass in the tailgate because that would have to be fully replaced in order to remove all those glass shards and there’s no other way to do it. This is apparently a very common issue on the Acura RDX and there is a Facebook group with many people having the same issue with the rear windshield randomly shattering for no reason whatsoever. It seems like Acura dealerships acknowledge this issue, but there has been no recall.

Type: Vehicle, Vehicle: 2020 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Sep 2025
Dec 2025

The rear window shattered. It is a safety issue because my window shattered as I was in a public parking lot and I had no idea. Also u had groceries in my trunk and now tiny pieces of glass was near my bags No but bulletin tsb 22-014 identified the issue

Type: Vehicle, Vehicle: 2020 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Dec 2025
Dec 2025

After work, While entering my vehicle and as i close the drivers side door; the rear windshield/window shattered randomly without external force.

Type: Vehicle, Vehicle: 2020 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Dec 2025
Dec 2025

The rear window shattered when the front passenger door was closed. Research confirms this is a known defect and has occurred with numerous other owners, even while driving. The vehicle was taken to the dealer who refused to repair, stating my vehicle wasn't included in TSB 22-014. The vehicle VIN is included in TSB 22-014. The window was repaired out of pocket with another company. There was no warning. This occurred on 12/15/2025.

Type: Vehicle, Vehicle: 2020 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Dec 2025
Dec 2025

The rear windshield of my car shattered by itself. The car had pieces of glass everywhere in the back. Acura is aware of an issue with this windshield in models RDX from 2019 to 2023. They sent a Technical Service Report (TSB 22-014) to their dealers asking to replace the windshield on these cases. We took the car to the dealer for inspection, and they took pictures showing that the car did not have any damage that could have created the problem, but they claim that Acura refuses to cover the repair anyways.

Type: Vehicle, Vehicle: 2020 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Nov 2025
Nov 2025

My back window blew out, without any cause. It was parked in my driveway on a 60 degree day. There is a known issue with the 2020 Acura RDX. There is even a service bulletin Acura issued to dealerships TSB 22-014. Acura dealership said was not covered under warranty and I would need to pay out of pocket

Type: Vehicle, Vehicle: 2020 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Nov 2025
Oct 2025

On 6/28/2025 My 2020 Acura RDX rear glass shattered!!!! totally shattered!!! for no reason! no chip! no damage! it just shattered!! the WHOLE rear glass was shattered!!!! 

Type: Vehicle, Vehicle: 2020 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jun 2025
Oct 2025

Issue associated with existing TSB 22-014. Rear windshield glass spontaneously shattered when opening driver door. No other damaged to the glass prior, the car power was off as car had been sitting during work hours. Car was brought to local dealership and issue discussed with service team. It was escalated to service director, Dave. With the existing manufacturer warranty being expired as the vehicle has surpassed 4 years or 50,000 miles (51,153 miles) and having knowledge of the existing service bulletin he offered to submit a good faith claim without guarantee as no current recall has been established to this VIN. I called Acura Honda corporate to also report a good faith claim and opened a case number which will be dispatched to a case manager for further investigation. Meanwhile, I have no car and no guarantee for replacement or repair. I didn’t feel it was safe to be driving a vehicle with loose shattered glass and open air during winter rainy season having a toddler. I am left without a vehicle and need to consider alternatives due to this hazardous inconvenience.

Type: Vehicle, Vehicle: 2020 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Aug 2025
Sep 2025

I was parked in a parking lot and went to put groceries in the back cargo area. I pushed the button to open my rear hatch, heard a plink sound as it was raising, looked and my entire rear windshield had shattered. This is a known issue - Acura even sent out a notice bulletin but supposedly will only fix it free of charge if the car is still under warranty. I don't believe I should have to pay to fix this = it is a reasonable expectation to believe your windshields won't spontaneously shatter when there is no contact whatsoever.

Type: Vehicle, Vehicle: 2020 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Sep 2025
Sep 2025

I was just leaving from work to home as soon as I entered in my car, I saw a big hole in my rear windshield( back glass) and it seems like whole glass shattered.

Type: Vehicle, Vehicle: 2020 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Aug 2025
Sep 2025

The rear glass has shattered twice in February. First time January 2022 and second time February 2025. The vehicle has been parked when this incidentoccurred. Both occasions has been un winter conditions temperatures. As one can imagine, a shattered rear window isn’t just a minor inconvenience. The rear windshield is crucial for protecting passengers from outside elements and potential hazards during a drive. The first incident was handled by my auto insurance and a rework by the dealer at my cost The second incident Acura covered 75% of the cost while I was held responsible for the remaining 25% No warning were present prior to incident

Type: Vehicle, Vehicle: 2020 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2025
Aug 2025

When I closed my passenger door my rear windshield shattered

Type: Vehicle, Vehicle: 2020 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Aug 2025

Trend Over Time

Complaints by year

Quick Summary

The 2020 Acura RDX has 76 UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.