33 complaints reported

2009 Audi A4 Engine

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
33
Crashes
1
Fires
1
Injuries
0

Complaint Timeline

Chronological view of owner reports

Jul 2020

PURCHASED VEHICLE 8/15/19 AT SELECT MOTORS INC, SMYRNA TN. CLEAN CAR FAX REPORT. ONGOING OIL CONSUMPTION ISSUES. INTAKE CAMSHAFT LOCKED UP FOLLOWING OIL CONSUMPTION TEST AT AUDI OF NASHVILLE. NOT DRIVEABLE NOW. AUDI OF NASHVILLE QUOTED CYLINDER HEAD AND ASSOCIATED PARTS, TIMING CHAIN, TENSIONER, CAM ADJUSTER AND PISTONS. TSB-2027731-8 BROUGHT TO MY ATTENTION. ENGINEERING DEFECT WITH PISTONS A KNOWN ISSUE. CONTACTED AUDI OF NORTH AMERICA. UNWILLING TO PROVIDE FINANCIAL ASSISTANCE. CAR BEYOND THE 8YEAR/80,000 MILE EXTENDED WARRANTY THEY OFFERED FOLLOWING A CLASS ACTION LAWSUIT. PAID CASH AT PURCHASE, PUT ROUGHLY 2,000 MILES ON THE CAR AND AND BEING TOLD WILL NEED TO SPEND AN ADDITIONAL $10,000-$13,000 TO GET THE CAR RUNNING AGAIN FOR A KNOWN ENGINEERING DEFECT WITH THE PISTONS AUDI IS UNWILLING TO CLASSIFY AS A RECALL.

Type: Vehicle, Vehicle: 2009 AUDI A4, Manufacturer: Volkswagen Group of America, Inc.
Incident: Dec 2019
Sep 2019

OIL CONSUMPTION IS HORRIBLE I'M REFILLING A QUART OF OIL EVERY FEW HUNDRED MILES. I BOUGHT THE CAR USED AND I DID RECEIVE NOTICE OF A RECALL ON THE VEHICLE REGARDING THE OIL CONSUMPTION ISSUE.

Type: Vehicle, Vehicle: 2009 AUDI A4, Manufacturer: Volkswagen Group of America, Inc.
Incident: Aug 2017
May 2019

DRIVING VEHICLE AND IT STARTED SHAKING. GOT THE CAR HOME AND WHEN I SHUT IT OFF AND TURNED IT BACK ON IT RATTLED AND SOUNDED LIKE METAL. I WAS ABLE TO GET IT TO THE DEALERSHIP. I HAD IT CHECKED BY MECHANIC AND HE TOLD ME THAT THE TIMING CHAIN AND TENSIONER WERE THE PROBLEM AND I WAS JUST TWO MONTHS OUT OF WARRANTY. THE NEXT DAY THE DEALERSHIP CALLED TO TELL ME I NEEDED NEW CYLINDERS BECAUSE THE CAR WOULD NOT START. QUOTED ME $7,500 TO REPAIR. I DO NOT QUALIFY FOR THE CLASS ACTION SUIT BECAUSE MY CAR DID NOT BREAK UNTIL AFTER THE WINDOW CLOSED. AUDI KNEW ABOUT THE FAILURE AND DID NOTHING TO WARN OWNERS.

Type: Vehicle, Vehicle: 2009 AUDI A4, Manufacturer: Volkswagen Group of America, Inc.
Incident: Apr 2019
Jan 2019 Crash

OIL CONSUMPTION I HAD THIS CAR SINCE 2012 AND FOUND OUT RECENTLY ABOUT OIL CONSUMPTION CLASS ACTION LAWSUIT THROUGH THE INTERNET, WHEN MY CAR STARTED CONSUMING COPIOUS AMOUNTS OF OIL. THE OWNER MANUAL SAYS A QUART PER ~1,200 MILES, BUT I'M GETTING OIL LIGHT AT ABOUT 400 MILES AFTER SERVICE AT THE DEALERSHIP. I SPOKE WITH MULTIPLE DEALERSHIPS INCLUDING THE DEALERSHIP I'M CURRENTLY DOING EVERY 10K MAINTENANCE WITH AND NONE HAVE ACTUALLY HELPED ME OUT SINCE I'M OUT OF WARRANTY OF 80K. I SPOKE WITH AUDI CORPORATE AND THEY SAY THEY WILL REVIEW WHEN THEY GET TO MY CASE WHICH IS PRETTY MUCH NEVER. THEY KEEP TELLING ME TO TAKE MY CAR IN TO DO PHASE 2 OIL CONSUMPTION WHICH IS GOING TO BE A SEVERAL GRAND REPAIR. I DID PHASE 1 OUT OF POCKET ROUGHLY 1,700 AND THEY FIXED PCV BREATHER VALVE, SEAL AND UPDATED SOFTWARE AFTER I REPLACED THE PCV BREATHER VALVE RECENTLY, BUT THEY SAID THE VALVE IS OLD, SO THEY REPLACED WITH NEWER ONE, BUT STILL PRETTY MUCH DOING THE SAME THING AND THAT'S CONSUMING OIL. AUDI CORPORATE SAY THEY WILL "REVIEW" MY CASE WHICH PRETTY MUCH MEANS I PAY OUT OF POCKET AND THEN THEY'LL SEE WHICH I DOUBT. THIS CAR IS LITERALLY A HEADACHE NEVER BUYING AN AUDI AGAIN. AUDI IS CROOKED AND THEY DO NOT WANT TO REPAIR EVEN THOUGH THEY KNOW ABOUT THESE PROBLEMS. I KNOW THEY'RE TRYING TO BAIT ME INTO REPAIRING THE CAR FURTHER WHICH WILL ULTIMATE LEAD TO A 10K ENGINE REPLACEMENT AND THAT'S NOT GOING TO HAPPEN NOT ON MY DIME.

Type: Vehicle, Vehicle: 2009 AUDI A4, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jan 2019
Dec 2018

DRIVING VEHICLE HOME AND IT STARTED SHAKING GOT THE CAR HOME AND WHEN I SHUT IT OFF AND TURNED IT BACK ON IT RATTLED AND SOUNDED LIKE METAL I TURNED IT OFF AND THEN I TURNED IT ON AGAIN AND THIS TIME IT DIDN'T TURN ON AT ALL I HAD IT CHECKED BY MECHANIC AND HE TOLD ME THAT THOSE AUDI AND THAT YEAR HAD AN OIL CONSUMPTION PROBLEM AND SO HE CHECKED THE ENGINE WITH A DIAGONATE MACHINE AND IT SAID CHANCES ARE THERE CAN B MAJOR ENGINE PROBLEM IT SAID THE MACHINE SAID THE CHAIN JUMP AND COULD HAVE CAUSE PISTON AND ROD PLACES SAD CAR IS IN GREAT SHAPE AND LOOKS GOOD AND HAS LOW MILEAGE NOW IT NEEDS A ENGINE REPLACEMENT

Type: Vehicle, Vehicle: 2009 AUDI A4, Manufacturer: Volkswagen Group of America, Inc.
Incident: Feb 2018
Sep 2018

MY CAR WAS OVER HEATING DUE TO A WATER PUMP AND MY TIMING CHAIN IS GOING AND I GOT A RECALL LETTER 2 DAYS LATER ON THE TIMING CHAIN AND NOW MY ALTERNATOR IS GOING OUT

Type: Vehicle, Vehicle: 2009 AUDI A4, Manufacturer: Volkswagen Group of America, Inc.
Incident: Oct 2018
Jun 2018

THIS CAR IS BURNING OIL IN A EXTREMELY DANGER SPEED

Type: Vehicle, Vehicle: 2009 AUDI A4, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jan 2018
Jun 2018

AT 70K CAR WAS CONSUMING OIL EVERY 1K HAVING TO TOP OFF A LITER OF OIL. DEALER ADV THIS WAS NORMAL BECAUSE OF TURBO ENGINE. IGNORED THE ISSUE UNTIL GOT WORST TOPPING OFF EVERY 750MI'S THEN TO EVERY 200-300MI. DEALER CHECKED & ADV NEEDED TURBO ASSY REPLACEMENT BEFORE THEY WOULD CHECK ON THE OIL CONSUMPTION ISSUE. COST TO REPAIR $3,925+ TAX. COULDN'T AFFORD THAT SO LIVED W/ISSUE FOR A WHILE. DOING RESEARCH ON INTERNET I FOUND THIS WAS A VERY COMMON PROBLEM W/THIS CAR/YEAR AND THERE WAS A CLASS ACTION LAWSUIT & AUDI HAD TO PAY TO REPAIR FOR THIS OIL CONSUMPTION ISSUE FOR FREE BUT ONLY IF YOU PUT THE CLAIM IN BY A CERTAIN DATE.I DIDN'T KNOW OF THIS SO I COMPLAINED TO THE AUDI DEALER BUT IT WAS TOO LATE FOR MY CAR TO BE HONORED. THE DEALER THEN WOULD PERFORM A OIL CONSUMPTION TEST FOR $300 WITH A FEW NEW SEALS AND BOLTS.IF AFTER THE TEST IT STILL CONSUMED OIL RAPIDLY THEY ADVISED MAYBE AUDI CORP WOULD HONOR THE REPAIRS OR AT LEAST HELP COVER A PARTIAL AMOUNT SINCE I WAS A DEDICATED CUSTOMER GETTING ALL MY SERVICES DONE AT AUDI. AFTER TESTING IT FAILED & WAS DIAGNOSED THAT I NEEDED NEW PISTONS/TURBO ETC.TO FIX THIS. BASICALLY SOUNDED LIKE A NEW ENGINE.WENT TO AUDI CORP. & SUBMITTED THE COMPLAINT & ALL SHOWED ALL RECEIPTS OF SERVICES DONE TO THE CAR TO SEE IF THEY WOULD HELP HONOR THE REPAIR BUT END RESULTS THEY DIDN'T DO MUCH & WAS ADVISED BY DEALER IT WOULD COST ME $7000 TO FIX. I ENDED UP DECLINING SERVICE FROM THE AUDI DEALERSHIP & WENT TO A LOCAL AUDI MECHANIC SHOP TO AT LEAST PERFORM THE TURBO REPAIR & THAT COST ME NEAR $5K. THIS IS A LEMON OF A CAR & AUDI KNOWS IT! THERE SHOULD OF BEEN A RECALL FOR THIS FIX BUT INSTEAD LET THEIR CUSTOMERS SUFFER SPENDING LOADS OF MONEY ON REPAIRS.

Type: Vehicle, Vehicle: 2009 AUDI A4, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jan 2016
Jun 2018

VEHICLE BURNS A QUART OF OIL EVERY 150 200 MILES IT'S VERY COMMON AND SEVERAL YEARS MANY COMPLAINTS ON THE INTERNET

Type: Vehicle, Vehicle: 2009 AUDI A4, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jan 2018
Mar 2018

IN AUGUST 2015 WITH 66K MILES MY AUDI EXPERIENCED A TURBO FAILURE WHICH, BECAUSE OF THE OIL CONSUMPTION CLASS ACTION, WAS REPLACED BY MY LOCAL AUDI DEALER FREE OF CHARGE. THEY THEN PERFORMED THE OIL CONSUMPTION PROCEDURES AND WHILE THEY CITED REDOING PISTON RINGS AND SOME OTHER SEALS, THE OIL LIGHT ISSUE IS STILL PRESENT. AN IMPORTANT NOTE HERE IN REGARDS TO BRAMAN AUDI WHO HANDLED THIS SERVICE...WHEN THEY DID THE COMPLETE BLOCK REMOVAL IN ORDER TO HANDLE THE PISTON REPAIRS, THEY DID NOT REPLACE THE REAR MAIL SEAL THAT IS APPARENTLY KNOWN TO FAIL AROUND 75K MILES, SO THERE I WAS DROPPING ANOTHER $1500 FOR A RMS REPLACEMENT OF A $50 PART BECAUSE THE AUDI CERTIFIED DEALER DIDN'T THINK TO REPLACE WHAT'S KNOWN TO FAIL BEFORE REASSEMBLING THE BLOCK. HERE WE ARE NOW ABOUT 2.5 YEARS LATER AND WITH 94K MILES, AND MY TIMING CHAIN HAS FAILED INSIDE THE BLOCK AND I'M BEING TOLD MY ENTIRE ENGINE MIGHT BE TOAST. HOW CAN YOU POSSIBLY CLAIM AN OIL CONSUMPTION ISSUE THAT CAUSES TURBO AND PISTON FAILURE, AND NOT COVER THE TIMING CHAIN THAT RUNS THE WHOLE SYSTEM? THIS IS LUDICROUS, HAS COST ME SIGNIFICANT TIME AND MONEY WHILE THE CAR ITSELF ISN'T WORTH BUT MAYBE $6K. NOW I'M LOOKING AT A CHAIN REPLACEMENT AT $2K OR A WHOLE NEW ENGINE AT $10K PLUS. MIGHT AS WELL PUT A STICKER ON THE NEW AUDIS THAT SAYS THE CAR WILL HAVE NEGATIVE VALUE AFTER 65K MILES. MY CAR NOW WON'T RUN AT ALL AND HAS BEEN AT THE MECHANIC FOR MONTHS WAITING FOR SOMEONE TO STEP UP AND TAKE RESPONSIBILITY, MANUFACTURER OR DEALER, EITHER WAY THEY ARE BOTH AWARE OF MAJOR FLAWS IN THEIR MANUFACTURING AND DO NOTHING ABOUT IT. SOUNDS LIKE CONSUMER FRAUD TO ME.

Type: Vehicle, Vehicle: 2009 AUDI A4, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jan 2018
Nov 2017

AUGUST 12, 2017 CAR WAS PARKED IN A TARGET PARKING LOT. WENT TO START AND CAR LIGHTS AND RADIO CAME ON BUT ENGINE WOULDN'T TURN OVER. ALSO CHECK ENGINE LIGHT BECAME ILLUMINATED. NEXT DAY CAR WAS TOWED TO QUAD CITIES AUDI TO SERVICE DEPT. AUDI SERVICE DEPT FINALLY GOT AROUND TO LOOKING AT CAR ON FRIDAY SEPT 1. THEY STATE THAT " FOUND TIMING TO HAVE JUMPED CAUSING VALVES TO COME INTO CONTACT WITH PISTONS AND BEND." THEIR REPAIR SUGGESTION STATES " R&R CYLINDER HEAD AND SEND TO MACHINE SHOP TO DETERMINE HOW MANY VALVES NEED TO BE REPLACED. REPLACE TIMING CHAINS, GUIDES AND TESIONER." QUOTED $3,729 TO FIX, PLUS $595 FOR DIAGNOSIS. CAR IS CURRENTLY AT THAT DEALERSHIP BEING WORKED ON.

Type: Vehicle, Vehicle: 2009 AUDI A4, Manufacturer: Volkswagen Group of America, Inc.
Incident: Dec 2017
Aug 2017

WHILE DRIVING THE CAR CAME TO A COMPLETE STOP AND HAD TO BE TOWED TO A GARAGE - IT DID NOT START AGAIN. AFTER INVESTIGATION THE TENSIONER FAILED CAUSING PISTON AND VALVE DAMAGE WHICH EQUALS AN ENGINE REPLACEMENT! NO INSURANCE COVERAGE AND WHEN I PICKED UP THE CAR - THERE WAS ANOTHER ONE COMING IN FOR THE SAME ISSUE!

Type: Vehicle, Vehicle: 2009 AUDI A4, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jul 2017
Jul 2017

TIMING CHAIN FAILED ON ENGINE WHILE DRIVING CAUSING A COMPLETE LOSS OF POWER. TOWED TO AUDI DEALER WHO QUOTED A REPAIR > $ VALUE OF THE CAR. CAR IS A TOTAL LOSS.

Type: Vehicle, Vehicle: 2009 AUDI A4, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jun 2017
Dec 2016

I BEEN DOING A LOT OF RESEARCH AND I SEEN THAT THERE ARE MANY VEHICLES THAT THE "ADD 1 QUART OF OIL LIGHT TO KEEP DRIVING" LIGHT COMES OUT. MANY HAVE SAID IS A PISTONS PROBLEM THAT NEED TO BE RECALLED BY AUDI. THE LIGHT WARNING COMES OUT RANDOMLY EVERY MONTH. THERE ARE NO LEAKS IN MY VEHICLE. I HAVE TWO BUY 3 BOTTLES IN OIL EVERY MONTH. THE LIGHT COMES ON WHEN I'M DRIVING. *TR

Type: Vehicle, Vehicle: 2009 AUDI A4, Manufacturer: Volkswagen Group of America, Inc.
Incident: Apr 2016
Jul 2016

THIS CAR HAS BEEN A NIGHTMARE .. AFTER BASICALLY HAVING THE ENGINE REBUILT DUE TO AN OIL CONSUMPTION LAWSUIT THAT HAD BEEN AN ONGOING PROBLEM SINCE 19,000 MILES AND JUST BEEN BANDAIDED UP WITH EXCUSES FROM THE DEALERSHIP, BUT NOW THE VIBRATIONS ARE BLAMED ON THE MOTOR MOUNTS. WILL THE CRAP JUST EVER END? OR WILL I FIX THE MOUNTS AND WE CAN POINT THE FINGER AT SOMETHING ELSE. IT JUST SEEMS LIKE THERE IS NO END.. PERSONALLY THIS CAR SHOULD HAVE BEEN RECALLED WITH ALL THE ISSUES- SOMETHING JUST DIDN'T HAPPEN FOR THEM IN 2009 APPARENTLY. THE MOTOR MOUNTS SHOULD HAVE NEVER GONE BAD IN THIS VEHICLE AT THIS POINT BEING THE HIGH END CAR THEY CLAIM TO MANUFACTURE..I WOULD LOVE MY CAR IF IT RAN CORRECTLY- AND SINCE 19,000 MILES IT HASN'T - THAT IS SAD. I KNOW WHAT THIS COMPANY IS CAPABLE OF .. AND THIS IS JUST BS.

Type: Vehicle, Vehicle: 2009 AUDI A4, Manufacturer: Volkswagen Group of America, Inc.
Incident: May 2015
Feb 2016

REAR MAIN SEAL FELL OUT OF ENGINE.

Type: Vehicle, Vehicle: 2009 AUDI A4, Manufacturer: Volkswagen Group of America, Inc.
Incident: Feb 2016
Jan 2016

MY CAR JUMP TIMING TODAY. I FIRST HAD AND OIL CONSUMPTION ISSUE WITH NEW PISTON AND RINGS INSTALLED. AND IN 2015 AND REAR MAIN SEAL WENT OUT. NOW IN 2016 THE MOTOR JUMP TIMING PULLING OUT OF THE GARAGE THIS MORNING. GREAT PLASTIC TIMING CHAIN TENSIONS AUDI REFUSE TO AMMIT THEY A JUNK. THANKS AUDI FOR A GREAT QUALITY CAR.

Type: Vehicle, Vehicle: 2009 AUDI A4, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jun 2016
Sep 2015 Fire

TL* THE CONTACT OWNS A 2009 AUDI A4. WHILE THE VEHICLE WAS PARKED, THE CONTACT FOUND OIL SPILLS UNDER THE VEHICLE. WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT MENTIONED THERE WAS A BURNING ODOR OF OIL COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR MAIN SEAL OF THE ENGINE'S CRANKSHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000. THE VIN WAS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2009 AUDI A4, Manufacturer: Volkswagen Group of America, Inc.
Incident: Sep 2015
Sep 2015

VEHICLE BEGAN TO RUN VERY ROUGH AND STARTED TO SHAKE. PARKED AND STOPPED ENGINE. ON ATTEMPTING TO RESTART IT BRIEFLY FIRED BUT THEN DIED AND STALLED. SUBSEQUENT ATTEMPTS TO START THE VEHICLE RESULTED IN IT TURNING OVER WITH NO APPARENT FIRING. VEHICLE WAS TOWED TO THE AUDI DEALER AND WE WERE INFORMED IT WAS DUE TO TIMING CHAIN SLIP. IT APPEARS FROM INFORMATION ONLINE THAT THE TIMING CHAIN TENSIONER IN THIS 2009 B8 2.0T ENGINE IS DEFECTIVE. THE HEAD AND PISTONS WERE ALL DAMAGED AND THE ENGINE WAS DECLARED UNREPAIRABLE BY THE AUDI DEALER. DEALER CHARGED $1300 FOR INSPECTING THE PISTONS AND WANTS $13,000 FOR A NEW ENGINE. THIS VEHICLE HAD REPLACEMENT PISTON RINGS OUT OF WARRANTY BUT AT NO CHARGE TO US DUE TO THE KNOWN EXCESSIVE OIL CONSUMPTION ISSUE (FOR WHICH THERE WAS A CLASS ACTION LAWSUIT). AUDI INCREASED THE ENGINE WARRANTY FROM 4 TO 8 YEARS AS PART OF SETTLEMENT OF THIS CLASS ACTION, BUT ONLY IN RESPECT OF FAILURES RELATED TO THE EXCESSIVE OIL CONSUMPTION ISSUE. AUDI MAINTAINS THAT THIS ISSUE IS UNRELATED BUT THE DEALER SERVICE MANAGER TOLD ME THAT ANECDOTALLY SHE'S SEEN SEVERAL SUCH FAILURES AFTER PISTON RING REPLACEMENT (I HAVE THIS INTERACTION RECORDED ON VIDEO). SEARCHING ONLINE SHOWS THAT THERE ARE SEVERAL WEBSITES SELLING REPLACEMENT TIMING CHAIN TENSIONERS TO REPLACE THE DEFECTIVE PART THAT AUDI USES ON THIS ENGINE. AUDI REFUSES TO ACKNOWLEDGE ANY FAULT ON THIS ISSUE. RED LINE SPEEDWORX WEBSITE WHICH SELLS UPGRADE KITS TO REPLACE THE DEFECTIVE PART SAYS THAT TYPICALLY THIS FAILURE OCCURS AT 80K MILES PLUS. SINCE THE STANDARD WARRANTY IS 50K MILES THIS MEANS THAT AUDI VIEWS ITSELF AS NOT LIABLE FOR THESE FAILURES. WE ARE FILING A LAWSUIT AGAINST AUDI OVER THIS ISSUE.

Type: Vehicle, Vehicle: 2009 AUDI A4, Manufacturer: Volkswagen Group of America, Inc.
Incident: May 2015
Jul 2015

TL* THE CONTACT OWNS A 2009 AUDI A4. THE CONTACT STATED THAT THE OIL WARNING LIGHT ILLUMINATED. THE CONTACT ADDED OIL TO THE ENGINE AND THE OIL WARNING LIGHT SHUT OFF. THE FAILURE RECURRED AFTER APPROXIMATELY 250 MILES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE VEHICLE WAS BURNING AN EXCESSIVE AMOUNT OF OIL AND THE RINGS AND VALVES OF THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.

Type: Vehicle, Vehicle: 2009 AUDI A4, Manufacturer: Volkswagen Group of America, Inc.
Incident: Oct 2015
Jun 2015

2009 AUDI A4 WAS RECALLED FOR OIL CONSUMPTION ISSUES. REBUILT IN MARCH OF 2014. JULY 2015 TIMING CHAIN TENSIONER FAILED CAUSING TIMING CHAIN TO JUMP AND DROP A VALVE. CAR IS NOW SITTING AT AUDI DEALERSHIP WITH AN UNFIXABLE ENGINE. THERE ARE HUNDREDS OF EXAMPLES OF THIS PART FAILING AFTER OIL CONSUMPTION REBUILD. THIS AS A DEFECT AND VERY DANGEROUS BECAUSE CAR JUST STOPS RUNNING. AUDI WILL NOT TAKE ANY RESPONSIBILITY DESPITE THE MOUNTING FACTS AGAINST THE PART.

Type: Vehicle, Vehicle: 2009 AUDI A4, Manufacturer: Volkswagen Group of America, Inc.
Incident: Mar 2015
Jan 2015

THE COOLANT RESERVOIR WOULD EMPTY RESULTING IN THE COOLANT LIGHT COMING ON. THE CAR WOULDN'T DRIVE PAST AROUND 45MPH. THERE WERE NO VISIBLE LEAKS ON THE GROUND AT THE TIME. THE AUDI DEALERSHIP STATED THEY FOUND AIR IN THE SYSTEM, BUT NO LEAKS. THEY PRESSURE TESTED THE COOLING SYSTEM AND PULLED VACUUM ON COOLING SYSTEM, FOUND BOTH OK. DRAINED ALL COOLANT AND REPLACED WITH NEW COOLANT AND EVACUATED ALL AIR BUBBLES. THEY REPLACED COOLANT RESERVOIR CAP WITH OEM CAP. THEY FOUND THE CAR WORKING TO AUDI STANDARDS. AFTER DRIVING THE CAR A COUPLE DAYS THE PROBLEM RETURNED. THE AUDI DEALERSHIP CHECKED FOR CODES (NOTE THAT THE PREVIOUS INVOICE DIDN'T INDICATE WHETHER THEY CHECKED FOR CODES OR NOT). THEY FOUND CODE FOR COOLANT TEMP SENSOR, TEST DROVE THE CAR, CHECKED TEMP OF COOLANT HOSES & FOUND ONLY TOP RADIATOR HOSE GETTING HOT. THEY REPLACED THE WATER PUMP/COOLANT TEMP SENSOR/THERMOSTAT HOUSING ASSEMBLY (ALL ONE PART). THEY FILLED AND BLED COOLING SYSTEM. THEY TEST DROVE, RECHECKED AND FOUND THE CAR WORKING TO AUDI STANDARDS. (SIDENOTE: WE PAID FOR A REPLACEMENT WATER PUMP ASSEMBLY IN 2013, BUT WE WERE OUTSIDE THE 12,000 MILE WARRANTY ON THAT SERVICE. STILL, THIS PART SHOULDN'T BE SO POORLY DESIGNED TO NEED REPLACEMENT AGAIN SO SOON.) THE PROBLEM RETURNED, BUT THIS TIME THE ENGINE OVERHEATED AND WE HAD TO TOW THE CAR BACK TO THE AUDIT DEALERSHIP. THEY ARE NOW SAYING THE COOLANT ISSUE IS DUE TO A BLOWN HEAD GASKET (BUT WHY DIDN'T THEY FIND THIS BEFORE?). EACH TIME, MY CHILDREN WERE IN THE CAR AND WE COULD'VE BEEN IN AN ACCIDENT DUE TO A SLOWED OR STOPPED VEHICLE. MY TRUST IN AUDI DEALERSHIP'S SERVICE DEPARTMENT IS COMPLETELY GONE SINCE THEY ARE CONTINUOUSLY CHARGING TO FIX A PROBLEM WITHOUT FIXING THE PROBLEM. MY CONFIDENCE IN AUDI CORPORATE'S CUSTOMER SERVICE HAS DIMINISHED BECAUSE THEY ARE VERY ROBOTIC IN THEIR RESPONSE TO THE MATTER. WE WON'T PURCHASE AN AUDI EVER AGAIN. *TR

Type: Vehicle, Vehicle: 2009 AUDI A4, Manufacturer: Volkswagen Group of America, Inc.
Incident: Nov 2014
Jan 2015

I PURCHASED MY AUDI 2009 A4 QUATTRO IN OCT. 2012. AFTER ONLY ONE MONTH I HAD TO TAKE IT BACK TO THE DEALER SHIP TO FIX. THEY SPEND OVER $2,000 IN REPAIRS TRYING TO GET THE OIL CONSUMPTION DOWN. I CONTINUED TO HAVE PROBLEMS WITH IT FOR THE NEXT TWO YEARS. I HAVE SINCE SPENT OVER $6,000 TO TRY AND REPAIR THE OIL CONSUMPTION PROBLEM. DUE TO THE FINANCIAL SITUATIONS I HAVE STILL NOT BEEN ABLE TO GET THE OIL CONSUMPTION PROBLEM RESOLVED. ON MY LAST TRIP TO THE MECHANIC MY OIL CONSUMPTION WENT FROM 300 MILES PER QUART OF OIL TO NOW ONLY 100 MILES PER QUART OF OIL. THIS IS A KNOWN ISSUE ALL OVER THE UNITED STATES AND YET WHEN I CONTACT AUDI THEY SAY IT IS NORMAL WEAR AND TEAR. AUDI SHOULD BE HELP ACCOUNTABLE FOR SELLING FAULTY VEHICLES AND AVOIDING A RECALL TO TRY AND SAVE THEIR NAME AND THEIR PROFITS. I HAVE MANY PROBLEMS WITH THE VEHICLE CUTTING OUT OR NOT PRODUCING FULL POWER. AT TIMES IT WILL SEIZE OR NOT START AT ALL. *TR

Type: Vehicle, Vehicle: 2009 AUDI A4, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jan 2013
Dec 2014

THIS PAST FALL, AUDI REPLACED MY PISTONS AND RINGS DUE TO A FAILED OIL CONSUMPTION TEST. MY CAR WOULD REQUIRE OIL AFTER ABOUT 250 MILES. WITHIN A WEEK OF CHANGING THE OIL AT AUDI I RECEIVED A WARNING LIGHT. AUDI AT THAT TIME DECIDED TO REPLACE MY PISTONS AND RINGS. ON 12/29 WHILE DRIVING ON THE HIGHWAY MY CAR STARTING RATTLING VERY LOUD AND I WASN'T ABLE TO ACCELERATE. ALL OF A SUDDEN MY CAR STOPPED RUNNING, GRAY SMOKE CAME OUT OF THE REAR TAILPIPE AND MY CAR TURNED OFF. I MANAGED TO GET OVER TO THE SHOULDER AND IT LOOKED AS IF OIL HAS LEAKED ALL OVER THE RIGHT TIRE BY THE PASSENGER SIDE. I HAD THE CAR TOWED BACK TO AUDI FOR SERVICE. THEY ARE NOW TELLING ME IT WILL COST $5000 TO FIX THE CAR. I FEEL THE SINCE THEY LAST WORKED ON THE ENGINE THEY SHOULD BE RESPONSIBLE FOR THE DAMAGE TO MY CAR. *JS

Type: Vehicle, Vehicle: 2009 AUDI A4, Manufacturer: Volkswagen Group of America, Inc.
Incident: Dec 2014
Aug 2014

ENGINE BURNED EXCESSIVE OIL AND WAS STILL UNDER WARRANTY. DURING THE SERVICING IN AUGUST 2013, WAS INFORMED THAT THIS IS NORMAL OIL CONSUMPTION. ABOUT 2QTS BETWEEN SERVICING. I ALSO INFORMED THAT I OCCASIONALLY SMELLED BURNING OIL AND ADVISED THE TECH TO LOOK FOR LEAKS. WAS TOLD NO PROBLEM FOUND. AFTER THE WARRANTY EXPIRED IN 2013, TOOK IT FOR SERVICING IN 08/01/2014 AND DEALER INFORMS THAT CAM SEAL IS LEAKING AND IS A $1000 FIX. THIS TIME I WAS TOLD THAT I MAY SMELL BURNING OIL!! MY CAR AT PRESENT HAS LESS THAN 22,000 MILES! I HAVE NOTICED THE OTHER PEOPLE BRING UP THE ISSUE OF EXCESSIVE OIL CONSUMPTION AND THE SERVICE DEPT PROVIDES A BOGUS ANSWER. I BELIEVE NHTSA SHOULD COMPEL AUDI TO FIX ISSUES ON DEFECTIVE DESIGNS REGARDLESS OF MILEAGE OR WARRANTY. IT IS HIGHLY UNETHICAL TO CHARGE CUSTOMER FOR THOUSANDS FOR A KNOWN DEFECT AND THAT TOO RIGHT THE YEAR AFTER THE WARRANTY HAS EXPIRED. I BELIEVE THE DEALERSHIP HID THE CAM LEAK TO AVOID THE COST TO AUDI DURING THE WARRANTY PERIOD. I APPRECIATE ANY HELP REGARDING THIS ISSUE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Type: Vehicle, Vehicle: 2009 AUDI A4, Manufacturer: Volkswagen Group of America, Inc.
Incident: Apr 2013

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Quick Summary

The 2009 Audi A4 has 33 Engine complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.