2020 Model Year

Audi A5

NHTSA Complaints & Reliability Data

Compare
Complaints
60
Recalls
1
Crashes
1
Severe
2

Active Recalls

Manufacturer safety recalls

20V737000 Nov 2020

Other

No consequence data available

Recent Complaints

Latest owner reports

Electrical System
Dec 2025

The MMI/ radio shuts off and reboots at least every 5-6 minutes. When it comes back up, I get the error “user hasn’t been detected for some time”. Ev...

Electrical System
Nov 2025

The Audi MMI system which is there in car infotainment and system management main frame. Has developed a habit of totally going blank, causing loss o...

Electrical System
Oct 2025

Audi USA sent me a recall letter/service action for Infotainment System Software. The system reboots and shuts down unexpectedly while driving. Took t...

Electrical System
Oct 2025

The Audi MMI (Multi Media Interface) system plays a crucial role in enhancing safety features by providing a user-friendly interface for managing vari...

BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE
Sep 2025

Starting early 2025 with no changes or modifications or warning - the MMI system in my 2020 Audi A5 began spontanously rebooting. It appears to be reb...

ELECTRICAL SYSTEM,BACK OVER PREVENTION
Sep 2025

The MMI screen in my 2020 Audi A5 Sportback randomly reboots while driving, with no consistent pattern. These reboots occur regardless of whether a ph...

ELECTRICAL SYSTEM,LANE DEPARTURE
Jul 2025

Hello, I am writing today to inform you about the safety concerns I have over My Audis MMI issues. The MMI is the multi media infotainment which is op...

Electrical System
Jul 2025

The vehicle's Multi-Media Interface (MMI) system is reportedly shutting down randomly while the vehicle is in operation. This issue occurs without war...

ELECTRICAL SYSTEM,BACK OVER PREVENTION
Jul 2025

Beginning in mid July 2025, the MMI system (screen in the center of the dashboard) reboots every 1-2 minutes. In addition to the large distraction thi...

UNKNOWN OR OTHER
Jul 2025

The MMI resets every 3-5 minutes. This problem started approximately 9 months ago and has continued to happen more frequently. Navigation, car play...

VS

Vehicle Safety Research Team

Automotive Data Analysts

Independent researchers analyzing NHTSA data to help consumers make informed vehicle decisions.

Data updated: March 5, 2026

Summary

The 2020 Audi A5 has 60 complaints and 1 recalls on record. The most commonly reported issue is Electrical System. 1 crash-related incidents have been reported.

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