2010 Audi Q5 Air Bags
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
TL* THE CONTACT OWNS A 2010 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUDI SOUTH HAMPTON (51 MONTAUK HWY, WATER MILL, NY 11976, (631) 283-0888) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (PRESTIGE IMPORTS, 9201 W COLFAX AVE, DENVER, CO 80215, (303) 872-9990) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HIM THAT THEY FILED FOR BANKRUPTCY. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TAKATA RECALL I HAVE CONTACTED ATLANTA AUDI SERVICE DEPARTMENT TO GET MY AIRBAG REPLACED, AND HAVE BEEN TOLD THIS OVER IEMAIL: "REGARDING REPLACEMENT PARTS, I WISH I HAD A DATE FOR YOU'AND FOR ME! THIS RECALL HAS BEEN OUT SINCE THE SPRING OF 2016. TAKATA TOOK SEVERAL MONTHS TO PROVIDE REPLACEMENT PARTS IN 2016/2017 AND WE REPLACED MANY. SHORTLY AFTER, THEY SHUT DOWN IN 2017 DUE TO BANKRUPTCY. FROM THAT POINT, AUDI OF AMERICA TOOK OVER AND HAVE HAD NEW PARTS MADE, WHICH HAS TAKEN SEVERAL MONTHS. THEY'RE STARTING DISTRIBUTION THIS YEAR. IT'S BEEN QUITE THE PROCESS! PARTS HAVE BEEN INCREDIBLY LIMITED AND I AM UNABLE TO PROVIDE A STOCK DATE. YOU'RE WELCOME TO REACH OUT PERIODICALLY, OTHERWISE, WE'LL KEEP YOU ON OUR CALL BACK LIST. FOR MORE INFORMATION REGARDING THE RECALL, FEEL FREE TO CONTACT AUDI CUSTOMER RELATIONS." I DO NOT FEEL SAFE DRIVING MY CAR. HOW IS THIS POSSIBLE TO NOT HAVE PARTS FOR A FATAL RECALL LIKE THIS?
RECALL COMPLAINT: I RECEIVE WARNING LETTERS AND REMINDER CARDS, BUT THE LOCAL DEALER SEEMS NOT TO HAVE PARTS. THE RESPONSE SPECIFICALLY WAS TO "CALL BACK IN A MONTH - WE SHOULD HAVE PARTS THEN". IT WOULD SEEM THEY SHOULD BE CALLING ME! I EXPLAINED I WAS DRIVING A 2,000 MILE TRIP AND THERE WAS NO CONCERN, OR A WARNING THAT THE VEHICLE SHOULD NOT BE DRIVEN. I NOW HAVE A SCHEDULE THIS WEEK TO HAVE THE WORK DONE AT ANOTHER DEALERSHIP.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 AUDI Q5. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUDI LAS VEGAS AT (702) 822-7000 (6335 W. SAHARA AVE, LAS VEGAS, NV 89146) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (AUDI ALLENTOWN, 4725 HAMILTON BLVD, ALLENTOWN, PA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TAKATA RECALL MY AUDI DEALERSHIP DOES NOT HAVE MY REMEDY READY AND REFUSES TO OFFER A TIMELINE OR A LOANER VEHICLE.
2010 AUDI Q5. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE PARTS NECESSARY TO COMPLETE THE RECALL REPAIR WERE NOT YET AVAILABLE. *JS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 AUDI Q5. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2018. AFTER CONTACTING THE DEALER (AUDI OF WALLINGFORD, 800 S. COLONY RD, WALLINGFORD, CT 06492) AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL UNABLE TO EVEN GET ANY DETAILS ON HOW/WHEN TO GET THIS REMIDIED BY EITHER THE DEALER OR AUDI OF AMERICA. BOTH SAY THEY DON'T KNOW WHAT TO TELL ME, THE DEALER TELLS ME TO CALL AUDI OF AMERICA AND AUDI TELLS ME TO CALL THE DEALER. IT'S BEEN INFORMATION BLACKOUT FROM BOTH OF THEM. THIS WHOLE SAGA HAS BEEN GOING ON FOR A VERY EXTENDED PERIOD OF TIME, YEARS NOW.
TAKATA RECALL. I AM BEEN ATTEMPTING TO GET THE AIRBAGS REPLACED AT MY AUDI DEALER IN ROCKVILLE, MARYLAND FOR OVER A YEAR. I ROUTINELY RECEIVED NOTICES ON BEHALF OF TAKATI AND THE DEALERSHIP, BUT WHEN I CALLED THE LATTER THEY INDICATED THEY DIDN'T HAVE ANY REPLACEMENTS. A COUPLE OF MONTHS AGO ROCKVILLE AUDI SENT ANOTHER NOTICE. I MADE AN APPT TO GET THE AIRBAGS REPLACED AND ADDED SOME OTHER SERVICE ITEMS WHILE THE CAR WAS IN THE SHOP. WHEN I BROUGHT THE CAR IN THEY NOTED THEY HAD NO MORE AIRBAGS IN STOCK. I HAD THE OTHER SERVICE DONE TO THE TUNE OF $2K. STILL NO AIRBAGS. I NOW HAVE A TEENAGER DRIVING THE CAR AND AM VERY CONCERNED FOR HER SAFETY AS WELL AS MINE.
I TOOK MY VEHICLE IN FOR TAKATA AIRBAG RECALL SINCE THAT TIME, I HAVE BEEN SMELLING GAS ON THE OUTSIDE OF MY VEHICLE. AT FIRST I THOUGHT IT WAS ME FUELING THE VEHICLE BUT THE SMELL GETS A BIT LOUDER UPON DRIVING. I TOOK THE VEHICLE IN TO DEALER A WEEK AGO BUT THEY ADVISE IT WAS TOO LATE IN THE DAY TO CHECK. I FEEL LIKE THERE IS SOMETHING THAT IS NOT RIGHT. PLEASE HELP
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 AUDI AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUDI NORTH SCOTTSDALE AT 18088 N SCOTTSDALE RD, PHOENIX, AZ 85054, PHONE NUMBER: (480) 538-4000 WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 08/29/17*LJ *CN
TACIT RECALL: I HAVE TRIED UNSUCCESSFULLY TO GET MY CLOSEST DEALERSHIP TO ADDRESS THIS ISSUE BECAUSE THEY ARE TELLING ME THAT THEY CANNOT GET THE PART. MEANWHILE I'M TAKING A RISK EACH TIME I DRIVE MY CAR. NO ONE SEEMS TO CARE. I HAVE TALKED TO AUDI USA WHO PUT ME IN TOUCH WITH A TAKATA SPECIALIST AND THEY PUT ME BACK IN TOUCH WITH AUDI OF MELBOURNE FLORIDA. I GET THE SAME ANSWER, THE PART IS HARD TO GET AND ONCE WE RECEIVE THE PART THEY WILL CONTACT ME. HOW LONG MUST THIS GO ON. I HAVE IN CHRONOLOGICAL ORDER THE SERVICE ADVISOR'S I HAVE TALKED TO AND WHEN. I'AM STILL WAITING ON THIS DEALERSHIP TO CONTACT ME TELLING THEY HAVE RECEIVED THE PART.
TAKATA RECALL. WE WERE NOTIFIED OF THE TAKATA AIRBAG RECALL IN FEBRUARY 2016 AND HAVE BEEN REPEATEDLY TOLD, MOST RECENTLY ON JUNE 27, 2017, THAT THE PARTS NECESSARY TO COMPLETE THE REPLACEMENT HAVE NOT BEEN RELEASED TO AUDI YET.
TAKATA RECALL: I CONTACTED DEALER MULTIPLE TIMES BUT THEY ARE NOT FIXING THE CAR.
TAKATA RECALL. I CAN NOT SELL OR GIFT MY CAR , BECAUSE I HAVE BEEN WAITING ONE YEAR FOR AN AIRBAG FROM MY DEALER IN NORWELL, MA. THEY ARE WILLING TO TAKE CAR IN TRADE FOR A VERY LOW-LOW TRADE IN. I WANT MY REPAIR.
TAKATA RECALL - ABOUT 6 MONTHS AGO, I ASKED THE AUDI DEALER ABOUT THIS RECALL AND WAS TOLD THEY DIDN'T HAVE THE PARTS YET AND THEY WOULD NOTIFY ME WHEN THEY DID. NOW I'VE RECEIVED A LEGAL NOTICE IN THE MAIL, REGARDING TAKATA INFLATORS. I WOULD LIKE ASSISTANCE WITH GETTING MINE REPLACED. I HAVE NOT BEEN IN AN ACCIDENT, BUT WOULD LIKE TO PREVENT PROBLEMS.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE PART WAS ON BACKORDER AND DID NOT KNOW WHEN IT WOULD ARRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TAKATA RECALL + WATER INSIDE CAR: AUDI IS NOT FIXING THE TAKATA AIRBAG ISSUE, ANYTIME I ASK ABOUT IT TO DEALER, THEY ARE JUST SAYING, THEY DONT HAVE ANY FIX YET AND THEY DONT KNOW WHEN FIX WILL BE AVAILABLE. I WAS TRYING TO TRADE MY CAR SO I CAN BUY NEW ONE BUT DUE TO THIS ISSUE, NO ONE GIVING ITS REAL VALUE. RECENTLY THIS CAR ALSO FLOODED WITH WATER DUE TO THEIR INTERNAL PIPE BUSTED AND I WAS LOOKING ONLINE AND SEE THEY HAD ISSUE WITH SOME OF THE MODELS AND THEY RECALLED BUT THIS MODEL WAS NOT INCLUDED AND I END UP SPENDING ALMOST $1000 TO FIX THE ISSUE. I DON'T REMEMBER EXACT DATE SO JUST PUTTING LAST YEAR'S DATE BELOW.
TAKATA RECALL, MY AUDI HAS THE DRIVER SIDE AIRBAG RECALL. THE ONE THAT HAS BEEN KNOWN TO DEPLOY AND KILL PEOPLE. I AM VERY UPSET WITH AUDI AND MADE IT VERY CLEAR TO THEM OF HOW UPSET I AM AND THEY COULD CARE LESS. IT HAS BEEN OVER A YEAR SINCE AUDI DRIVERS WERE MADE AWARE OF THIS SAFETY RECALL. AUDI HAS GIVEN NO SOLUTION TO THEIR DRIVERS AND COULD CARE LESS ABOUT THE SAFETY OF THEIR DRIVERS. I WAS TOLD OVER THE SUMMER THE PART WOULD BE REPAIRED BY FALL. IT IS NOW FEBRUARY AND SPOKE TO SOMEONE TODAY WHO SAID THEY HAVE NO CLUE WHEN IT WILL BE IN AND MY ONLY OPTION IS TO TRADE THE CAR IN FOR A MORE EXPENSIVE CAR. THIS OFFER IS ONLY AVAILABLE ON NEW CARS!! WHAT A SCAM!! FORCE CLIENTS TO TRADE IN THEIR CAR, NOT GETTING FAIR MARKET VALUE FOR THE TRADE, AND SPEND MORE MONEY ALL SO WE CAN BE SAFE!!! I HAVE NOW READ AN ARTICLE THAT STATES THESE RECALLS MAY NOT ALL BE REPLACED TILL 2020!! I AM PREGNANT WITH TWINS IN A CAR THAT IS ESSENTIALLY A DEATH TRAP!! WE ARE TRYING TO GET RID OF THIS CAR WHICH SHOULD SELL FOR 10K OVER WHAT A DEALERSHIP WILL EVEN TOUCH IT FOR ON TRADE IN. IT HAS BEEN WELL OVER THE REASONABLE TIME FOR THIS SAFETY RECALL. DEALERSHIPS SHOULD BE FORCED TO BUY BACK THESE CARS AT FAIR MARKET VALUE AND DEAL WITH IT!!! IT WOULD BE A LOT CHEAPER THEN THE NUMEROUS LAW SUITS THAT WILL HAPPEN IF I GET IN A CAR ACCIDENT OR SOMEONE ELSE FOR THAT MATTER!! THEY ARE OFFERING ZERO HELP TO THEIR CUSTOMERS AND SHOULD BE ASHAMED OF THEIR SELVES!! THE FACT THAT THIS HAS BEEN KNOWN ABOUT SINCE 2004 AND THESE DISGUSTING COMPANIES ARE PUTTING PEOPLES LIVES AT RISK IS DISGRACEFUL!! THIS ISSUE NEEDS TO BE RESOLVED IN A TIMELY MANNER AND I AM DEMANDING A SOLUTION!! BUY BACK MY CAR OR FIX IT WITHIN 1 MONTH!! DON'T GAMBLE WITH THE LIVES OF YOUR CUSTOMERS!!
TL* THE CONTACT OWNS A 2010 AUDI Q5. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS ADVISED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TAKAKA RECALL: I HAVE BEEN DRIVING AN AUTOMOBILE WITH A POTENTIALLY LETHAL SAFETY DEVICE FOR ALMOST 7 YEARS SINCE PURCHASE AND ALMOST 1 YEAR SINCE RECALL. THE MANUFACTURER SHOULD EITHER PROMPTLY INSTALL A REPLACEMENT BY THE 1-YEAR ANNIVERSARY OF THE ANNOUNCEMENT OR REPURCHASE OR EXCHANGE THE VEHICLE BY THE 7-YEAR ORIGINAL PURCHASE DATE ANNIVERSARY. *TR
NOTIFIED OF RECALL 69N1 - TAKATA SDI DRIVE FRONTAL AIRBAG IN APRIL 2016. AS OF DECEMBER 2016, NO REMEDY PROVIDED
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
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Quick Summary
The 2010 Audi Q5 has 39 Air Bags complaints on file. Review the timeline above for detailed owner experiences.