6 complaints reported

2010 Audi Q5 AIR BAGS,FUEL/PROPULSION SYSTEM

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
6
Crashes
1
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Aug 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V078000 AND 16V660000 (AIR BAGS, FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (CLASSIC AUDI, LOCATED AT 541 WHITE PLAINS RD, EASTCHESTER, NY 10709; (855) 977-2266) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Type: Vehicle, Vehicle: 2010 AUDI Q5, Manufacturer: Volkswagen Group of America, Inc.
Incident: Sep 2016
Mar 2017

TAKATA RECALL, DEALER HAS NO IDEA WHEN THEY WILL BE ABLE TO REPLACE THE SAFETY HAZARD. ISSUE #2 FUEL FUMES FILLING THE CAR AS YOU ARE DRIVING AND THIS IS AFTER THE DEALER CLAIMS THEY FIXED IT BY PUTTING A PATCH ON THE GAS TANK FLANGE, WHICH HAS NOT CORRECTED THE PROBLEM.

Type: Vehicle, Vehicle: 2010 AUDI Q5, Manufacturer: Volkswagen Group of America, Inc.
Incident: Mar 2017
Nov 2016

I AM VERY CONCERNED ABOUT MY SAFETY AT THIS POINT , THE RECALL IS THE SDI DRIVER FRONTAL AIR BAG AND FUEL PUMP FLANGE, FOR THE AIRBAG IT HAS BEEN OVER 8 MONTH AND THE PARTS ARE STILL NOT AVAIALBLE??????????????? WHAT?

Type: Vehicle, Vehicle: 2010 AUDI Q5, Manufacturer: Volkswagen Group of America, Inc.
Incident: Feb 2016
Nov 2016 Crash

TAKATA RECALL WITH NO FIX, ALSO A PROBLEM WITH THE FUEL PUMP WHICH THE CAR CAN LIGHT ON FIRE THERE IS ALSO NO CURRENT REPAIR. THE DEALER SAID WE ARE SCREWED THERE'S NOTHING THEY CAN DO.MY WIFE GOT INTO AN ACCIDENT WITH THE LOANER CAR IF IT WAS OUR CAR THAT IS PLAGUED BY THE RECALL THINGS COULD HAVE BEEN WORST

Type: Vehicle, Vehicle: 2010 AUDI Q5, Manufacturer: Volkswagen Group of America, Inc.
Incident: Oct 2016
Oct 2016

HORRIFIED MOTHER OF 2 SMALL CHILDREN. RECENTLY NOTICED WHEN DRIVING THE VEHICLE, A GAS/FUEL SMELL CONSUMES THE ENTIRE CAR. THE SMELL WAS SO BAD IT MADE ME SICK AS WELL AS SET OFF THE CARBON DIOXIDE ALARM IN MY GARAGE. MY TODDLER SON SITS ON THE SIDE WHERE THE TANK IS AND OF COURSE THAT IS WHERE THE SMELL IS THE STRONGEST. I FEARED THAT A EXPLOSION WOULD HAPPEN IN MY HOUSE DUE TO SMELL BEING SO STRONG...WE FINALLY TOOK THE SUV IN AND REPAIR COMPANY STATED THAT I HAD A FUEL LEAK. HE STATED THAT THE PUMP HAD A CRACK IN IT AND WAS SPRAYING FUEL ALL UNDER THE CAR. REPAIR HAS COST ME $900 TO REPLACE THE FUEL PUMP, ADAPTOR, AND RINGS.

Type: Vehicle, Vehicle: 2010 AUDI Q5, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jun 2016
May 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 AUDI Q5. THE CONTACT STATED THAT THERE HAD BEEN STRONG FUMES OF FUEL EMITTING INTO THE INTERIOR OF THE VEHICLE. THE CONTACT STATED THAT THE FAILURE PROGRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS A PREMATURE CRACK IN THE HEADLINER FOR THE FUEL INJECTOR CAUSING THE FUEL TO LEAK INTERNALLY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. IN ADDITION, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) BUT THE PART WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/19/16*LJ *CN

Type: Vehicle, Vehicle: 2010 AUDI Q5, Manufacturer: Volkswagen Group of America, Inc.
Incident: Feb 2016

Trend Over Time

Complaints by year

Quick Summary

The 2010 Audi Q5 has 6 AIR BAGS,FUEL/PROPULSION SYSTEM complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.