2019 Audi Q5 Power Train

The contact owns a 2019 Audi Q5. The contact stated that after parking the vehicle and with the engine idling, she exit the vehicle, and moments later the vehicle erroneously began to drive forward and crashed into an office building. During the crash, no injuries were reported. The cause of the failure was not determined. The manufacturer and local dealer were not yet contacted. The failure mileage was 35,000.

The contact owns a 2019 Audi Q5. The contact stated that while driving at an undisclosed speed, the catastrophic transmission failure message was displayed and the vehicle inadvertently shifted into manual third gear. The vehicle was waiting to be towed. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and advised the contact to exit the vehicle immediately and to have it towed to the dealer. The failure mileage was approximately 31,000.