2014 Audi Q7 VISIBILITY/WIPER

THE FAN BLOWER FAILED, CAUSING THE WINDSHIELD DEFROSTER TO NOT WORK. THE WINDSHIELD BECAME FOGGY WITH ZERO VISIBILITY WHILE OPERATING THE VEHICLE. ON 2 OCCASIONS IN DECEMBER, 2018. THIS IS A SERIOUS SAFETY ISSUE THAT NEARLY RESULTED IN A CRASH DUE TO THE INABILITY TO SEE. NO PICTURES WERE TAKEN AS IT WOULD HAVE BEEN TOO UNSAFE TO DO SO. SERVICE WAS REQUIRED TO REPLACE THE BLOWER ASSEMBLY TO CORRECT THE ISSUE SO IT DOESN'T HAPPEN AGAIN.

PASSENGER SIDE WIPER FAILED WHILE DRIVING IN HEAVY RAIN. APPEARS MANY AUDI Q7 OWNERS EXPERIENCED THIS FAILURE. NOT SURE WHAT THE PROBLEM IS. WHEN WIPER FAILED, I HAD FAMILY IN MY CAR AND I LOST VISIBILTY ON THE HIGHWAY AND ALMOST CAUSED A SERIOUS ACCIDENT AND HARM TO MY FAMILY FOR A RECURRING ISSUE THAT NEEDS TO BE RESOLVED AS IT WILL HAPPEN AGAIN. THE WIPERS WERE ON AND THEN ALL OF A SUDDEN THE PASSENGER WIPER STOPS AND BECOMES ENTAGLED WITH THE DRIVER SIDE WIPER BREAKING THE DRIVER SIDE WIPER BECAUSE THE DRIVER SIDE WIPER CONTINUED TO OPERATE. HAD I CONTINUED OPERATING WINDSHIELD WIPERS THE DRIVER SIDE WIPER ARM WOULD HAVE SNAPPED IN HALF LIKE OTHER OWNERS WHO HAVE EXPERIENCED THE SAME PROBLEM. THIS COULD HAVE CAUSED POSSIBLE DEATH TO OTHERS ON HIGHWAY DUE TO WIPER DEBRIS HITTING OTHER VEHICLE WINDSHIELDS AND CAUSING A MAJOR ACCIDENT ON THE HIGHWAY. IN ADDITION CAUSING MY LOSS OF VISIBILTY AND CRASHING INTO HIGHWAY OBJECT OR ANOTHER VEHICLE.

DURING A HEAVY RAIN, THE TWO WIPERS LOCKED EACH OTHER UP, THE DRIVER SIDE MOVED DOWN BUT THE PASSENGER SIDE DID NOT, CAUSE THE LOCKED UP, PUTTING ME IN A VERY SERIOUS SITUATION, LUCKILY, IT WAS A OVERPASS NEAR BY AND I STAYED THERE UNTIL THE RAIN WAS STOPPED. I TOOK MY CAR TO THE BLUEGRASS AUDI IN LOUISVILLE, KENTUCKY TO REPORT THE PROBLEM, BUT THEY TOLD ME THAT I HAVE TO PAY FOR IT BECAUSE MY CAR WAS OUT OF WARRANTY. I DON'T MIND TO PAY FOR THE REPAIR, BUT THIS IS A SAFETY ISSUE, SOMEONE MAY GET INJURED OR KILLED BECAUSE OF THIS DEFECTIVE FROM AUDI.