5 complaints reported

2019 Audi Q7 UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
5
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Oct 2025

When the vehicle is connected to a cell phone and reliant on Apple CarPlay for navigation support, the screen will freeze numerous times while in transit. This causes the driver to lose situational awareness. The natural impulse for most drivers is to try to remedy the issue while moving. Once the device is disconnected the application resets and loses the destination. This can happen while driving on a highway at a high rate of speed.

Type: Vehicle, Vehicle: 2019 AUDI Q7, Manufacturer: Volkswagen Group of America, Inc.
Incident: Oct 2025
Apr 2025

As always, my wife put her purse with the key in the purse in the front seat of the car while she was putting our (3) old grandchild in the care seat. as soon as my wife closed the back door all the doors locked, possibly our granddaughter hit the lock with her foot. The back doors only have a lock feature but not an unlock feature. My wife had to call the fire department to get the doors open. We live in Florida, if this was summer, there could have been a health risk to our grandchild. (1) why with the keys in the car would it lock (2) why isn't there a way to unlock the doors from the back seat? I went on line and it looks like others have had this same issue.

Type: Vehicle, Vehicle: 2019 AUDI Q7, Manufacturer: Volkswagen Group of America, Inc.
Incident: Apr 2025
Dec 2023

Backup camera malfunctions, often turns blank or fails to activate

Type: Vehicle, Vehicle: 2019 AUDI Q7, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jan 2023
Jun 2022

The Sun Roof exploded with no signs on anything hitting it. I just exploded AS i was driving in the open. Seems like defective glass..

Type: Vehicle, Vehicle: 2019 AUDI Q7, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jun 2022
Mar 2020

MOONROOF EXPLODED WHILE DRIVING 55 TO 60 MPH ON A STRAIGHT HIGHWAY. THERE WERE NO CARS, TRUCKS ON THE ROAD AHEAD OF ME. THE STRETCH OF HIGHWAY WAS ELEVATED WITH NOTHING BUT MARSHLAND ON BOTH SIDES. NO CIVILIZATION, STORES, HUMANS ETC. THERE WAS A LOUD POP SOUND LIKE A PLASTIC BOTTLE HAD POPPED, THEN MY EARS POPPED AND ABOUT ONE OR TWO MINUTES LATER AN EXPLOSION AND SHOWER OF GLASS ON MYSELF AND MY PASSENGER.

Type: Vehicle, Vehicle: 2019 AUDI Q7, Manufacturer: Volkswagen Group of America, Inc.
Incident: Mar 2020

Trend Over Time

Complaints by year

Quick Summary

The 2019 Audi Q7 has 5 UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.