2004 BMW 3 Series Air Bags
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
1-10-2017 APPROX. 5:15PM. DRIVING HOME ON I-80 FREEWAY, RAINY WEATHER, 5PM TRAFFIC, SO I WAS DRIVING LESS THAN 55MPH, THERE IS SOME ROUGH ROAD BUT NOT REALLY ANY POTHOLES. I DROVE OVER THE BAD ROAD AND THE DRIVER CURTAIN AND DOOR AIRBAGS DEPLOYED THERE WAS NEVER ANY IMPACT BUT THE ROAD DID SHAKE THE CAR. THERE IS NO DAMAGE TO THE CAR THAT FROM THE ROAD. I DRIVE THE SAME ROUTE HOME IN OUR OTHER CAR DAILY AND IT NEVER SETS THE AIR BAG OFF OR ANYONE ELSE DRIVING THAT EXTREMELY BUSY FREEWAY. *TR
TAKATA RECALL NHTSA RECALL NUMBER:15V318 NHTSA RECALL NUMBER: 14V428
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 BMW 325I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V428000 (AIR BAGS) AND 15V318000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TAKATA RECALL I RECEIVED A LETTER DATED JULY 2015 CONCERNING THE RECALL OF THE DRIVER'S SIDE AIR BAG. I CALLED MY LOCAL BMW ON 11/24/15 AND THEY SAID THEY PUT MY NAME ON THE LIST AND WOULD CALL ME WHEN THE REPLACEMENT CAME IN. I CALLED AGAIN ON 4/14/16 AND [XXX] SAID SHE WOULD CHECK TO MAKE SURE MY NAME IS ON THE LIST AND WOULD CALL ME BACK WHEN THE PARTS ARRIVED. IT'S BEEN A YEAR AND A HALF AND I HAVE NOT RECEIVED A CALL BACK. THIS IS SO CONCERNING TO ME AS THIS CAR IS MY MAIN MODE OF TRANSPORTATION AND I AM SO AFRAID I WILL HAVE A FRONT END COLLISION RESULTING IN DEATH OR DISMEMBERMENT. IF THAT SHOULD HAPPEN I OR MY ESTATE WILL MOST CERTAINLY SUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TAKATA RECALL LETTER DATED AUG. 2016 STATES "WE HAVE THE NECESSARY PARTS TO COMPLETE THIS RECALL". WHEN I CALLED THE DEALER WHERE I PURCHASED THE CAR (SOUTH MOTORS BMW), THEY STATED THEY DO NOT HAVE THE PART FOR MY CAR AND DON'T KNOW WHEN IT WILL BE AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 BMW 325CI. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR THE AIR BAGS; HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2004 BMW 330I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THIS FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 BMW 325CI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 01/26/2017*CT *TR
TL* THE CONTACT OWNS A 2004 BMW 325CI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN.
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 BMW 325I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS). THE DEALER WAS UNABLE TO SUPPLY THE PART FROM THE MANUFACTURER FOR SEVERAL MONTHS. THE MANUFACTURER WAS UNABLE TO PROVIDE A TIME FRAME THAT THE PART WOULD BE SUPPLIED TO THE DEALER. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 BMW 325CI. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAG) HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 BMW 325CI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/03/16*LJ
TAKATA RECALL I RECEIVED A AIR BAG RECALL NOTICE FROM BMW IN JUNE 2015 AND ANOTHER RECALL NOTICE IN SEPTEMBER 2016.OVER A YEAR + I HAVE BEEN CALLING SOUTH BAY BMW IN TORRANCE CA. AND THEY KEEP ON TELLING ME THEY DO NOT HAVE THE PARTS YET. CAN YOU PLEASE HELP ME..
TAKAYUKI RECALL A FEW YEARS BACK, I RECEIVED A RECALL NOTICE FOR THE PASSENGER SIDE AIRBAG.(POTENTIALLY LETHAL CONSEQUENCES IF DEPLOYED). LAST YEAR, I RECEIVED ANOTHER RECALL, THIS TIME FOR THE DRIVER'S AIRBAG.I RESPONDED IMMEDIATELY AND WAS PLACATED WITH THE PROMISE OF REPLACEMENT. IT HAS BEEN EIGHTEEN MONTHS NOW AND THE DEALER ASKS ME TO BE PATIENT. I RECENTLY FOUND THAT IT MAY TAKE UNTIL 2020!!! FOR ANY REPLACEMENT!!! I ASK, SIMPLY WOULD ANY PRUDENT PERSON DRIVE MY VEHICLE? LIVING WITH THE THREAT OF DEATH FOR FOUR MORE YEARS? WHAT AM I TO DO? I WANT A SAFE REPLACEMENT AT BMW'S EXPENSE UNTIL MY VEHICLE CAN BE REPAIRED. YES MY VEHICLE IS 12 YEARS OLD ( 60,000 MILES) AND YES I LIVE IN WHAT CONSIDERED A "HUMID" ENVIRONMENT! HELP!
AIRBAG DEPLOYED WHEN HITTING POT HOLE AT AROUND 30MPH. THIS IS AN ISSUE WITH MANY E46'S THAT THE AIRBAG IS TOO SENSITIVE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 BMW 330I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS); HOWEVER, THE CONTACT COULD NOT GET THE RECALL REMEDIED DUE TO LACK OF COMMUNICATION FROM THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TAKATA RECALL. THIS COMPLAINT IS DUE TO THE SLOW RESPONSE OF NALLEY BMW IN DECATUR GEORGIA TO REPLACE MY AIRBAG. I RECEIVED MY RECALL LETTER AND IMMEDIATELY CALLED THE BMW DEALER ON SEPT 7TH. I WAS TOLD THAT PARTS WERE ORDERED AND I WOULD BE CALLED WHEN THEY ARRIVED. BY SEPT 16TH I HAD HEARD NOTHING AND CALLED AGAIN. NALLEY SAID THEY HAD NO RECORD OF MY HAVING ORDERED PARTS. I WAS TRANSFERRED TO THE PARTS DEPARTMENT WHERE NO ONE ANSWERED THE PHONE. SO I CALLED BMW NATIONAL CUSTOMER RELATIONS. THEY SAID THEY WOULD CONTACT THE DEALER AND HAVE THEM GET IN TOUCH WITH ME DIRECTLY. NOTHING HAPPENED, SO TODAY VISITED THE DEALER PERSONALLY TO GET THE PARTS ORDERED. I WAS TOLD IT WOULD TAKE AN ADDITIONAL TWO WEEKS TO RECEIVE PARTS. THIS IS UNACCEPTIBLE. MY RECALL LETTER FROM BMW CLEARLY STATES "WE HAVE THE NECESSARY PARTS TO COMPLETE THIS RECALL," "PLEASE CONTACT YOUR AUTHORIZED BMW CENTER IMMEDIATELY TO SCHEDULE AN APPOINTMENT TO HAVE THIS IMPORTANT FREE RECALL PERFORMED AS SOON AS POSSIBLE," AND "...METAL FRAGMENTS STRIKING THE DRIVER OR OTHER PASSENGERS POTENTIALLY RESULTING IN SERIOUS INJURY OR DEATH." BMW HAS BUILT CARS WITH SHRAPNEL GRENADES INSTEAD OF AIRBAGS AND NOW THEY DON'T CARE ABOUT FIXING IT. BMW SHOULD NOT E ALLOWED TO SELL ANOTHER VEHICLE IN THE US UNTIL THEY HAVE COMPLETED ALL OF THESE CRITICAL RECALLS.
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 BMW 325I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ..UPDATED 10/28/16 *BF UPDATED 10/31/16.*JB
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 BMW 325I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V318000 (AIR BAGS) AND 14V428000 (AIR BAGS). HOWEVER, THE PARTS NEEDED TO REPAIR THE RECALL WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 BMW 325I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V318000(AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 BMW 330CI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/13/16*LJ UPDATED 03/09/17.*JB
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 BMW 325I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.
I RECEIVED A LETTER FROM BMW STATING AIRBAGS WERE IN FOR RECALLS 15V-318 AND 13V-172/14V-428. I TOOK MY CAR TO BMW WEST IN HOUSTON AND WAS TOLD TX DOES NOT HAVE DRIVER'S SIDE AIRBAGS YET. I HAD TO LEAVE MY CAR OVERNIGHT BECAUSE THEY HAD TO WAIT FOR THE PASSENGER BAGS FROM ANOTHER BMW CENTER. I WILL NOW BE DRIVING WITH A DEFECTIVE DRIVER'S AIRBAG UNTIL PARTS ARE RECEIVED.
TAKATA RECALL - RECALL ANNOUNCED MAY 2015. BMW NA CLAIMS REPLACEMENT PARTS STILL NOT AVAILABLE. BMW NA CLAIMS NEXT COMMUNICATION TO AFFECTED OWNERS WILL BE IN JANUARY 2017. IS BMW NA COMPLYING WITH THE TIMELINE FOR COMPLETING THIS RECALL?
TAKATA RECALL-I'VE BEEN GOING ROUND AND ROUND WITH BMW USA AND HENDRICK MOTORS IN CHARLOTTE, NC SINCE DEC. 2015 TRYING TO GET INFO ON WHEN THEY ARE GOING TO FIX MY DEATH TRAP. I JUST LEARNED TODAY ON THIS SITE THAT MY CAR IS PRIORITY 1 IN HIGH HUMIDITY AREA WHICH CHARLOTTE CERTAINLY IS. PLUS THE AIR BAG LIGHTS HAVE BEEN ON SINCE DEC AND REPORTED TO THEM AND THIS IS THE LOW PROFILE SPORT MODEL CAR THAT IS A BUMPY RIDE. I WAS TOLD IN JAN BY BMW THAT AN INTERIM BAG WAS SENT TO NJ SPECIFICALLY FOR MY CAR, BUT HENDRICK CLAMS THEY NO NOTHING ABOUT IT., THEY HAVE MY INFO AND EVERY TIME I CALL TO SEE WHEN THEY WILL HAVE PARTS FOR THE RECALL I GET THE SAME INSPPID BLOW OFF, WE DON'T KNOW ANYTHING BUT WE'LL CALL YOU AS SOON AS WE DO.I JUST RECEIVED A LETTER FROM BMW SAYING THE PARTS ARE READY TO CALL AND MAKE APPT TO REPLACE AND HENDRICK SAYS THEY DON'T HAVE YET THEY ARE ON ORDER SHOULD BE 2 WEEKS BUT THEY CANNOT CONFIRM THE DATE, NO ONE KNOWS OR HAS ANY INFO WHAT SO EVER SO DON'T BOTHER US ANY MORE. I GUARANTEE THAT PRIORITY HAD BEEN GIVEN TO ANY CAR THAT WAS ON THEIR LOT FOR RESALE!
Trend Over Time
Complaints by year
Other Issues
Common problems reported
Quick Summary
The 2004 BMW 3 Series has 190 Air Bags complaints on file. 10 crashes have been reported. Review the timeline above for detailed owner experiences.