2010 BMW 3 Series Air Bags
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
TAKATA RECALL. IT HAS TAKEN FOREVER FOR BMW TO RIGHT THIS PROBLEM. IN SEPTEMBER I FINALLY GOT A COMMUNICATION FROM BMW THAT THE REMEDY WAS AVAILABLE, BUT IT WASN'T TRUE. I CALLED MY DEALER, AND THEY SAID THAT THEY DIDN'T HAVE THE PARTS. THEY SAID TO CALL BACK LAST WEEK. I DID. NOW I'M BEING TOLD THAT THEY CAN'T FIX IT UNTIL DEC 13. THIS IS RIDICULOUS. I SHOULD AT LEAST BE ABLE TO GET A LOANER SINCE SUPPOSEDLY MY CAR IS UNSAFE, BUT NONE HAS BEEN OFFERED.
TAKATA RECALL. I AM STILL WAITING FOR MY AIRBAG TO BE REPLACED.
"TAMARA RECALL" - AFTER CALLING MY DEALER TO ASK WHEN MY CAR WILL BE TAKEN CARE OF I STILL HAVE NOT BEEN INFORMED ABOUT WHEN THAT WILL HAPPEN. I RECEIVED MY RECALL LETTER EARLY LAST YEAR. IT SEEMS TO ME AS THOUGH SOMEONE IS DRAGGING THEIR FEET. MAYBE YOUR AGENCY NEEDS TO LIGHT A FIRE UNDER THOSE INVOLVED IN EXPEDITING THIS RECALL FULFILLMENT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (DON JACOBS LOCATED AT 2678 REGENCY RD LEXINGTON, KY 40503) WHERE IT WAS CONFIRMED THAT THE RECALL REMEDY PARTS WERE ON BACKORDER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE AND REFERRED THE CONTACT TO NHTSA. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE FAILURE MILEAGE WAS 97,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL I RECEIVED A RECALL NOTICE ABOUT THE AIRBAGS IN MY BMW. I HAVE REPEATEDLY CONTACTED MY BMW FREMONT DEALER AS WELL AS BMW AMERICA ABOUT REPLACING THEM. THEY KEEP TELLING ME THEY DO NOT HAVE REPLACEMENTS. IN 2016 THEY SAID THEY SHOULD BE IN LAST SEPTEMBER. I ASKED AGAIN TODAY & STILL NO AIRBAGS.
TAKATA RECALL.
TAKATA RECALL. NEVER FIXED BY BMW
TAKATA RECALL BMW PROMISED TO REPLACE DEFECTIVE AIR BAG IN 2016 LATE SUMMER. BUT NOW IT IS JANUARY, 2017. THEY STILL HAVEN'T PROVIDED PARTS TO GET IT FIXED IN A TIMELY MANNER. I CONTACT BMW CUSTOMER SERVICE. THEY ARE JUST GIVING BS. THERE ARE 17 SIMILAR CUSTOMERS LIKE ME WAITING FOR PARTS. BMW SHOULD NOT ALLOW TO SELL ANY NEW CARS IN NC UNTIL WE GET THE PARTS. BECAUSE ALL NEW CAR COMES WITH NEW AIR BAG. IF THEY CAN SELL NEW CAR, THEY SHOULD HAVE AIR BAG. SO WHY NOT PUT THE SAFETY OF EXISTING CUSTOMER IN THE HIGHEST PRIORITY? *TR
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW 328I. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) WAS RECEIVED IN MARCH OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT WAS ALSO INFORMED BY THE LOCAL DEALER THAT NHTSA WAS RESPONSIBLE FOR DETERMINING WHICH MANUFACTURER WOULD RECEIVE THE PARTS FOR THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
THE PASSENGER SIDE "SEAT MAT SWITCH" FAILED, DISABLING THE SRS SYSTEM. A LOCAL BMW DEALERSHIP REPLACED THE DEFECTIVE PART CHARGING ME $1264.20. THIS VEHICLE WAS PURCHASED NEW BY ME; WAS NEVER INVOLVED IN AN ACCIDENT; HAD ACCUMULATED 48116 MILES ON THE ODOMETER. BMW REFUSED TO ACKNOWLEDGE RESPONSIBILITY; HOWEVER THIS PROBLEM HAS BEEN REPORTED A NUMBER OF TIMES TO BMW AND IT DID ACKNOWLEDGE PRIOR YEARS' PROBLEM WITH THIS PART AND AUTHORIZED WARRANTY EXTENSIONS FOR OVER 70,000 VEHICLES.
TAKATA RECALL BY BMW NOTIFICATION. THAT DRIVERS AIRBAG COULD EXPLODE IN THEW EVENT OF A CRASH. LETTER DATED MARCH 2016, BUT UP TO TODAY'S DATE FEBRUARY 13, 2017 STILL NO PARTS . VEHICLE REMAINS UNREPAIRED .
BMW DRIVERS AIR BAG MODULE RECALL, CAMPAIGN NO. 16V-071. THE DRIVER'S FRONT AIR BAG MODULE RECALL FOR MY 2010 BMW 335I X-DRIVE COUPE, DATED 02-05-2016 WAS SENT TO ME IN MARCH 2016. I CALLED RICHMOND, VA BMW AS SOON AS I RECEIVED THE RECALL NOTICE. I WAS TOLD THE AIR BAG MODULE WOULD BE PLACED ON ORDER. I FOLLOWED UP WITH KAY IN THE RICHMOND BMW SERVICE OFFICE ON 10-06-2016 AND WAS TOLD THE AIR BAG MODULE WAS PLACED ON ORDER. I CALLED RICHMOND BMW SERVICE DEPARTMENT AGAIN TODAY, 01-30-2017, AND WAS TOLD 30 MILLION BMWS WERE RECALLED FOR AIR BAG MODULES AND THAT THIS CAUSED THE DELAY. I WAS ALSO TOLD THAT THE AIR BAG MODULES WERE SCHEDULED TO BE RECEIVED THIS SPRING 2017. THIS IS UNACCEPTABLE. I CAN NOT JUST PARK MY CAR. A ONE YEAR DELAY TO REPLACE MY CAR'S AIR BAG MODULE IS UNACCEPTABLE SINCE THE AIR BAG MODULE COULD CAUSE MY "SERIOUS INJURY OR DEATH."
WHILE BMW HAS ISSUED A RECALL FOR THE PARTS, THEY SEEM TO BE PLAYING GAMES WITH ME AND NOT GETTING ANY WORK DONE REGARDING THE PART IN QUESTION NEEDED FOR THE AIRBAGS. I WAS TOLD BY MY LOCAL BMW SOUTH MOTORS THAT THE PART NEEDED TO BE ORDERED FROM BMW NORTH AMERICA. THEN I FOUND OUT THE PART HAD TO COME IN FROM GERMANY, WHICH FOR A RECALL OF SUCH GRANDEUR, I FIND STRANGE THE PART HAS TO BE IMPORTED. ANYWAY, IT HAS BEEN CLOSE TO 3 MONTHS THAT I AM IN THIS ORDEAL WITH NO SOLUTION DONE AND NOTHING DONE TO MY AIRBAGS, THEREBY RISKING MY SAFETY ALL BECAUSE BMW NORTH AMERICA DOES NOT WANT TO DISCLOSE ANY DETAILS OF THEIR DOINGS. THEY TOLD ME THE PART WAS SENT, BUT SOUTH MOTORS HASN'T RECEIVED THE PART. WHILE I BELIEVE SOUTH MOTORS, I DO NOT BELIEVE BMW N.A IS BEING HONEST. THEY REFUSED TO DISCLOSE ANY DETAILS SUCH AS TRACKING INFORMATION OR ANYTHING RELEVANT TO THIS INVESTIGATION. THEY ALSO HAVE REFUSED TO COOPERATE WITH SOUTH MOTORS OR MYSELF TO GET THE PROBLEM RESOLVED. THEY HAVE NOT ACKNOWLEDGED THE PRODUCT MAY HAVE BEEN LOST IN TRANSIT FOR ALL WE KNOW...BECAUSE THEY REFUSE TO DISCLOSE ANY INFORMATION. MY LIFE AND SAFETY ARE ON THE LINE EACH TIME I GET INTO MY CAR AND IF BMW IS GOING TO PLAY CAT AND MOUSE WITH CONSUMERS THE WAY IT'S DOING THEN I THINK THEY NEED TO BE CHASTISED FOR THIS. SINCE THEY WILL NOT LISTEN TO ME AND HAVE REFUSED TO HELP ME OUT IN ANY WAY, I AM FORCED TO TURN TO THIS AGENCY FOR HELP. I LOOK FORWARD TO GETTING ANSWERS, AN ADMISSION OF FAULT AND APOLOGY FROM BMW, AS WELL AS MOST IMPORTANTLY, THE CORRECT PART, BRAND NEW, SENT TO SOUTH MOTORS BMW, TO BE PROMPTLY REPLACED SO THAT MY AIRBAGS ARE IN WORKING ORDER AND SAFE FOR MYSELF AND FELLOW MOTORISTS. THANK YOU FOR YOUR ATTENTION ON THIS MATTER. *TR
FIX MY AIRBAG BEFORE IT KILLS ME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! FIX IT FIX IT FIX IT FIX IT DO YOU UNDERSTAND ENGLISH? FIX MY AIRBAGS WHAT PART OF FIX DO YOU NOT UNDERSTAND?
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW 335I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 01/06/17*LJ UPDATED 01/23/17.*JB
TAKATA RECALL
TAKATA RECALL MY LOCAL KENTUCKY DEALER STATES THEY HAVE NO IDEA WHEN MY 6 YEAR OLD 335 WILL BE FIXED AND IT MAY TAKE ANOTHER TWO YEARS.. IT'S LIKE DRIVING AN AIR BAG TIME BOMB. THEY ALSO STATE KENTUCKY IS VERY LOW ON THE PRIORITY LIST SINCE THEY DON'T SELL AS MANY CARS. UNACCEPTABLE!
SIX MONTHS AFTER THE RECALL WAS ANNOUNCED ADVISING ME OF THE POTENTIAL FOR SERIOUS DEATH OR INJURY AS A RESULT OF AIRBAG INFLATOR RUPTURING. I HAVE RECEIVED NO ADDITIONAL NOTIFICATION, AND FEEL THAT 6 MONTHS IS IN EXCESS OF A REASONABLE AMOUNT OF TIME.
TAKATA RECALL WITH BMW 328I I WAS SENT A NOTICE BY BMW IN FEB. 2016 ABOUT THE RECALL AND THAT THE PARTS TO REPAIR IT WERE NOT AVAILABLE YET. IT'S BEEN 6 MONTHS. THERE HAS TO BE A REMEDY TO FIX THIS PROBLEM BEFORE AN ACCIDENT OCCURS. THE POTENTIAL HARM FROM THIS IS "SERIOUS INJURY OR DEATH." THIS IS NOT SOMETHING THAT SHOULD TAKE 6 MONTHS TO REPAIR.
TAKATA RECALL I WAS NOTIFIED ON FEB. 5, 2016, OF THE RECALL, AND NOTHING HAS BEEN DONE IN OVER 6 MONTHS.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW 335I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS INFORMED THAT THE PARTS WERE AVAILABLE FOR OLDER MODELS. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ..UPDATED 10/18/16 *BF UPDATED 10/18/2017*JS
Trend Over Time
Complaints by year
Other Issues
Common problems reported
Quick Summary
The 2010 BMW 3 Series has 55 Air Bags complaints on file. 2 crashes have been reported. Review the timeline above for detailed owner experiences.