2020 BMW 3 Series UNKNOWN OR OTHER

Manufacturer unable to remedy recall. No parts available nor timeline of when a replacement will be available.

The lower active grill on my 2020 BMW 330i failed. I purchased the vehicle on January 24th. On February 27th, the check engine light came on. I called the dealership I bought it from. They told me they did not have the necessary technology to diagnose, so I took it to a BMW mechanic. The mechanic told me it is a known warranty issue with this particular BMW, and that BMW should fix it for free under the limited warranty bulletin. When I tried to contact BMW about this issue, they refused to pay for it stating that my specific VIN number was not affected by this issue, and therefore they wouldn't pay for it. This makes no sense seeing as it is a clearly known issue with an active bulletin out for the same exact year make and model as my vehicle. The production clearly did not change enough to fix the issue, so my vehicle should be included in the limited warranty/recall. The flaps can get stuck closed, which can cause the car to overheat quickly, which can be extremely unsafe. BMW refused to even look at the vehicle to see if the issue was in fact the warranty issue without me paying a $250 diagnostic fee, when I had just paid to have it diagnosed at a different BMW mechanic.

I do not know What component or system failed or malfunctioned, the car is available for inspection upon request. The car started and moved forward with no driver or passenger inside and stopped because it hit my garage door from which it was parked 3 feet from before it moved forward driverless. A car which moves by itself is unsafe because it can hit a person or object. to date, 8/11/2021 the problem has not been reproduced or confirmed by a dealer or independent service center? The car has not been inspected. Today a message from BMW initiated an inspection appointment at the dealer. Problem occurred without warning.

MY VEHICLE WAS PARKED IN A DRIVEWAY. PRIOR TO PARKING, I HAD FOLLOWED THE MANUFACTURER'S INSTRUCTIONS ON HOW TO HAVE MY CAR MEMORIZE THE LAST 100 FEET DRIVEN IN ORDER TO USE THE BACKUP ASSIST FEATURE. WHEN I STARTED MY VEHICLE, I ACTIVATED THE BACKUP ASSIST FEATURE FOLLOWING THE MANUFACTURERS INSTRUCTIONS. MY VEHICLE RESPONDED ACCORDINGLY AND THE BACKUP ASSIST FUNCTIONED NORMALLY FOR THE FIRST FEW SECONDS. THE BACKUP ASSIST THEN DISENGAGED AND MY CAR ACCELERATED BACKWARDS, WENT OFF ITS TRACK AND BACKED FORCEFULLY INTO A BRICK WALL BEFORE I COULD APPLY THE BRAKES. DAMAGE TO THE REAR OF THE CAR WAS EXTENSIVE. I DID HAVE THE CAR EVALUATED BY BMW ENGINEERS FOR POTENTIAL DEFECTS IN SOFTWARE OR SENSORS, BUT I WAS TOLD THAT THE SYSTEM FUNCTIONED AS INTENDED. MY RESPONSE IS THAT THE SYSTEM IS INHERENTLY UNSAFE IF IT CAN DISENGAGE AND ACCELERATE IN REVERSE WITHOUT DRIVER INPUT. IN ADDITION, MY VEHICLE IS STILL IN THE REPAIR SHOP AWAITING CERTAIN PARTS FROM GERMANY.