51 complaints reported

2007 BMW 5 Series Air Bags

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
51
Crashes
4
Fires
0
Injuries
2

Complaint Timeline

Chronological view of owner reports

Jun 2014

TL* THE CONTACT OWNS A 2007 BMW 525I. THE CONTACT STATED SHE RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V564000 (AIR BAGS). THE CONTACT MENTIONED THAT THE MANUFACTURER HAD EXCEEDED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT HAD ATTEMPTED SEVERAL TIME TO CONTACT THE DEALER IN REGARDS TO THE RECALL. THE DEALER STATED THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

Type: Vehicle, Vehicle: 2007 BMW 525I, Manufacturer: BMW of North America, LLC
Incident: Jan 2014
Jun 2014

TL* THE CONTACT OWNS A 2007 BMW 525I. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 13V564000 (AIR BAGS) WAS RECEIVED IN JANUARY 2014 INDICATING THAT THE PARTS WOULD BE AVAILABLE IN MARCH OF 2014. THE CONTACT HAD NOTIFIED THE MANUFACTURER SEVERAL TIMES IN REFERENCE TO PARTS AVAILABILITY ONLY TO BE INFORMED THAT PARTS WERE STILL NOT AVAILABLE. THE VEHICLE HAD NOT EXHIBITED THE FAILURE.

Type: Vehicle, Vehicle: 2007 BMW 525I, Manufacturer: BMW of North America, LLC
Incident: Jan 2014
Jun 2014

I WANT TO EXPRESS MY DISAPPOINTMENT AT THE LACK OF URGENCY SHOWN BY BMW IN ADDRESSING MY CONCERNS WITH REGARDS TO THE RECALL ISSUED DUE TO MALFUNCTIONING OF THE FRONT AIR BAG SEAT OCCUPANCY SENSOR MAT. MY CAR HAD THIS PROBLEM IN MID DEC 2013, JUST BEFORE THE RECALL NOTICE WAS ISSUED. SINCE THIS MALFUNCTION WAS SAFETY RELATED, I RUSHED TO GET THE CAR REPAIRED IMMEDIATELY. MY LOCAL BMW DEALER DID NOT HAVE THE SENSOR MODULE AVAILABLE; THEREFORE, I HAD TO GET THE REPAIR DONE FROM THE CERTIFIED BMW SERVICE PROFESSIONAL WHERE I INCURRED AN EXPENSE OF $851.84. I HAVE BEEN FOLLOWING UP WITH BMW SINCE JANUARY TO GET PAID FOR THIS REPAIR AND HAVE MADE REPEATED CALLS (ON DATES 3/26, 4/15, 6/9) BUT EVERY TIME I GET TOLD THAT I HAVE TO WAIT TO GET THIS PAYMENT. UNFORTUNATELY, I HAVE RUN OUT OF PATIENCE. HOW CAN YOU MAKE YOUR LOYAL CUSTOMERS GO THROUGH THIS DISGRACEFUL ?RUN AROUND?? WHEN I PURCHASED A BMW, I SIGNED FOR HIGH LEVELS OF QUALITY AND CUSTOMER SERVICE. THE COMPANY HAS FAILED ME ON BOTH COUNTS. I HAVE LOST PATIENCE AND WANT EVERYONE TO KNOW ABOUT THIS SUB PAR SERVICE PROVIDED BY BMW. *JS

Type: Vehicle, Vehicle: 2007 BMW 525I, Manufacturer: BMW of North America, LLC
Incident: Dec 2013
May 2014

TL* THE CONTACT OWNS A 2007 BMW 525I. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG INDICATOR ILLUMINATED IN THE VEHICLE. THE CONTACT RECEIVED NHTSA CAMPAIGN NOTICE: 13V564000. THE VEHICLE WAS INCLUDED IN THE RECALL, BUT WAS NOT TAKEN TO A DEALER OR A LOCAL MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 86,000.

Type: Vehicle, Vehicle: 2007 BMW 525I, Manufacturer: BMW of North America, LLC
Incident: Jan 2014
May 2014

TL* THE CONTACT OWNS A 2007 BMW 530I. THE CONTACT STATED THAT WHEN THE FRONT PASSENGER SEAT WAS OCCUPIED, THE AIR BAG FAILED TO DETECT THE PASSENGER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 13V564000 (AIR BAGS). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

Type: Vehicle, Vehicle: 2007 BMW 530I, Manufacturer: BMW of North America, LLC
Incident: Aug 2013
May 2014 Crash

SENSOR AND CONTROL MODULE FLAW. *TR

Type: Vehicle, Vehicle: 2007 BMW 550I, Manufacturer: BMW of North America, LLC
Incident: Feb 2014
May 2014

TL* THE CONTACT OWNS A 2007 BMW 5 SERIES. THE CONTACT STATED THAT SHE RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 13V5640200 (AIR BAGS). THE DEALER INFORMED CONTACT THAT THE PART WAS UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED ABOUT THE PART BEING UNAVAILABLE. THE CONTACT DID NOT EXPERIENCE A FAILURE.

Type: Vehicle, Vehicle: 2007 BMW 5 SERIES, Manufacturer: BMW of North America, LLC
Incident: Jan 2014
Apr 2014

TL* THE CONTACT OWNS A 2007 BMW 525I. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG FAILED. THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED AND WOULD SPORADICALLY FLASH ON AND OFF. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER ADVISED THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 13V564000 (AIR BAGS) THE FAILURE MILEAGE WAS 70,000. UPDATED 06/10/14 MA

Type: Vehicle, Vehicle: 2007 BMW 525I, Manufacturer: BMW of North America, LLC
Incident: Mar 2014
Mar 2014

TL* THE CONTACT OWNS A 2007 BMW 550I. THE CONTACT STATED WHILE STARTING THE IGNITION, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THERE WAS A RECALL RELATED TO THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER 13V564000 (AIR BAGS) BUT THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 76,400.

Type: Vehicle, Vehicle: 2007 BMW 550I, Manufacturer: BMW of North America, LLC
Incident: May 2014
Jan 2014

TL* THE CONTACT OWNS A 2007 BMW 550I. THE CONTACT STATED THE SEAT BELT WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE OCCUPANT DETECTION MAT WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V564000 (AIR BAGS). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.

Type: Vehicle, Vehicle: 2007 BMW 550I, Manufacturer: BMW of North America, LLC
Incident: Dec 2013
Jan 2013

TL* THE CONTACT OWNS A 2007 BMW 525I. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, WHO STATED THAT THE CENSOR IN THE PASSENGER'S SIDE SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 93,000.

Type: Vehicle, Vehicle: 2007 BMW 525I, Manufacturer: BMW of North America, LLC
Incident: Jul 2013
Nov 2012

TL* THE CONTACT OWNS A 2007 BMW 530I. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER WAS NOTIFIED AND STATED THAT THERE WERE NO RECALLS FOR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 35,000. UPDATED 12/27/12 *CN

Type: Vehicle, Vehicle: 2007 BMW 530I, Manufacturer: BMW of North America, LLC
Incident: Nov 2009
Oct 2012

TL* THE CONTACT OWNS A 2007 BMW 525I. THE CONTACT STATED THAT WHILE EXITING A PARKING SPACE, THE PASSENGER RESTRAINT MALFUNCTION WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE PASSENGER SEAT MAT SENSOR HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE FAILURE AND CURRENT MILEAGES WERE NOT AVAILABLE. UPDATED 10/31/12*LJ UPDATED 12/13/12*LJ THE SEAT MAT SENSOR WAS REPLACED FOR A SECOND TIME. UPDATED 12/13/12

Type: Vehicle, Vehicle: 2007 BMW 525I, Manufacturer: BMW of North America, LLC
Incident: Sep 2012
Sep 2012

TL* THE CONTACT OWNS A 2007 BMW 530XI. THE CONTACT STATED THAT THE AIR BAG LIGHT WAS ILLUMINATED UPON STARTING THE VEHICLE. THE FAILURE RECURRED ON AN INTERMITTENT BASIS. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. AN AUTHORIZED DEALER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT A SEAT PAD WOULD MOST LIKELY NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 85,000.

Type: Vehicle, Vehicle: 2007 BMW 530XI, Manufacturer: BMW of North America, LLC
Incident: Sep 2011
May 2012

TL* THE CONTACT OWNS A 2007 BMW 525I. THE CONTACT STATED THAT THE AIR BAG OFF WARNING LIGHT AND THE PASSENGER RESTRAINT SYSTEM WARNING LIGHT ILLUMINATED AFTER A PASSENGER OCCUPIED THE FRONT PASSENGER SEAT. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC. THE MECHANIC CONFIRMED THAT THE PASSENGER SEAT OCCUPANCY MAT SENSOR FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND CONFIRMED TO THE CONTACT THAT THE VIN FAILED TO QUALIFY FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER:08V384000 (AIR BAGS:FRONTAL). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 57,300 AND THE CURRENT MILEAGE WAS 60,250.

Type: Vehicle, Vehicle: 2007 BMW 525I, Manufacturer: BMW of North America, LLC
Incident: Dec 2011
May 2012

TL* THE CONTACT OWNS A 2007 BMW 525I. THE CONTACT STATED THAT WHILE PARKED THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE FRONT PASSENGER SEAT MAT SENSOR WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Type: Vehicle, Vehicle: 2007 BMW 525I, Manufacturer: BMW of North America, LLC
Incident: Jan 2012
Apr 2012

TL* THE CONTACT OWNS A 2007 BMW 525 XI. THE CONTACT STATED THAT WHEN THE ENGINE WAS STARTED, THE AIRBAG AND RESTRAINT WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER CONFIRMED THAT THE PASSENGER SEAT MAT NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 79,000 AND THE CURRENT MILEAGE WAS 81,000.

Type: Vehicle, Vehicle: 2007 BMW 525XI, Manufacturer: BMW of North America, LLC
Incident: Feb 2012
Jan 2012

TL* THE CONTACT OWNS A 2007 BMW 530I. THE CONTACT STATED THAT THE FRONT PASSENGER AIR BAG WARNING LIGHT WAS CONSTANTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSPECTED THE VEHICLE AND FOUND THAT THE SEAT NET NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO ADVISED THE CONTACT THAT THERE WERE NO RECALLS FOR THE FAILURE AND OFFERED NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 59,000 AND THE CURRENT MILEAGE WAS 61,000.

Type: Vehicle, Vehicle: 2007 BMW 530I, Manufacturer: BMW of North America, LLC
Incident: Jun 2011
Dec 2011

TL* THE CONTACT OWNS A 2007 BMW 525I. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE DEALER ADVISED THE CONTACT TO REPLACE THE PASSENGER SEAT MAT SENSOR. THE MANUFACTURER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 134,000 AND THE CURRENT MILEAGE WAS 137,000.

Type: Vehicle, Vehicle: 2007 BMW 525I, Manufacturer: BMW of North America, LLC
Incident: Jan 2011
Aug 2011

TL* THE CONTACT OWNS A 2007 BMW 530XI. THE CONTACT STATED THE FRONT PASSENGER AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT RESEARCHED THE NHTSA CAMPAIGN ID NUMBER: 08V384000 (AIR BAGS:FRONTAL), BUT THE DEALER AND MANUFACTURER STATED THE VIN WAS NOT ASSOCIATED WITH THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 35,000 AND THE CURRENT MILEAGE WAS 35,000.

Type: Vehicle, Vehicle: 2007 BMW 530XI, Manufacturer: BMW of North America, LLC
Incident: Dec 2011
Aug 2011 Crash Injury

TL* THE CONTACT OWNS A 2007 BMW 525I. WHILE DRIVING APPROXIMATELY 35 MPH THE CONTACT WAS INVOLVED IN A HEAD ON CRASH WITH ANOTHER VEHICLE. THE DRIVER OF THE OTHER VEHICLE WAS INTOXICATED AND DRIVING ON THE OPPOSITE SIDE OF THE ROAD. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO HIS FACE, LEFT SHOULDER, BACK AND HEAD DUE TO THE IMPACT. THE CONTACTS FACE COLLIDED WITH THE WINDSHIELD AND HE SUFFERED FROM FREQUENT HEADACHES AND NUMBNESS TO THE LEFT SIDE OF HIS BODY. THE PASSENGER OF THE VEHICLE ALSO SUSTAINED INJURIES TO HIS BACK, RIGHT SHOULDER AND HAND. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOWING FACILITY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THEY WERE NOT GRANTED ACCESS TO THE TOWING YARD IN ORDER TO INSPECT THE VEHICLE. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. UPDATED 3/27/12 *CN

Type: Vehicle, Vehicle: 2007 BMW 525I, Manufacturer: BMW of North America, LLC
Incident: Feb 2011
Jul 2011

PASSENGER SIDE AIR BAG WARNING. TOOK VEHICLE TO DEALER HERE IN FLORIDA - WE ARE HERE FOR THE WINTER. DEALER BRAMEN IN WEST PALM BEACH QUOTED US $1700 TO REPAIR. WE DECLINED AS WE THOUGHT THE COST WAS EXORBITANT. THE DEALER REP SAID IT WAS A SAFETY PROBLEM AND NEEDED REPAIR. I HAVE LOOKED ON THE INTERNET AND SEE PRIOR MODEL YEARS HAVE BEEN RECALLED FOR WHAT APPEARS TO BE A SIMILAR PROBLEM.

Type: Vehicle, Vehicle: 2007 BMW 525I, Manufacturer: BMW of North America, LLC
Incident: Jan 2010
Sep 2009

2007 BMW 525I WITH AIRBAG SYSTEM ISSUE (WARNING LIGHT ON). I HAVE SEEN THIS BMW RECALL ON MANY MODELS AND YEARS, HOWEVER I AM STILL WAITING ON MINE. THANK YOU FOR YOUR HELP IN GETTING THIS RESOLVED. *TR

Type: Vehicle, Vehicle: 2007 BMW 525I, Manufacturer: BMW of North America, LLC
Incident: Jan 2009
Sep 2008 Crash Injury

ON SEPTEMBER 16,2009 I WAS INVOLVED IN AN AUTO COLLISION IN MY 2007 BMW 525I SERIES. I WAS STOPPED AT A FREEWAY EXIT OFF THE 405 S. WHERE SUDDENLY A VEHICLE THAT WAS DOING A SPEED OF NO LESS OF 50-60 MPH COLLIDED INTO THE BACK DRIVERS SIDE PASSENGER DOOR WHICH RESULTED ME TO BE PUSHED FORWARD AT LEAST 75-100 FEET. THE FORCE AND IMPACT OF THE OTHER VEHICLE WAS SO SEVERE, THAT IS CAUSED THE OTHER VEHICLE TO FLIP OVER MULTIPLE TIMES AND LAND ABOUT 100 YARDS AWAY FROM IMPACT. WITH SUCH AN IMPACT AND THE SPEED OF THE OTHER CAR WITHOUT HITTING THEIR BREAKS AT ALL, YOU WOULD THINK THAT NOT ONLY THE FRONT DRIVER, PASSENGER, OR REAR PASSENGER AIRBAGS (ESPECIALLY THAT WAS WERE THE IMPACT WAS) THAT THE AIRBAGS WOULD DEPLOY. THAT IS NOT THE CASE. NO AIRBAGS DEPLOYED AND THIS IS A MAJOR CONCERN. I AM VERY LUCKY THAT I ONLY SUFFERED INJURIES AND NOT DEATH AND THAT GOES FOR THE PASSENGER IN THE CAR WITH. I AM ALSO THANKFUL THAT I DID NOT HAVE MY 5 MONTH OLD BABY IN THE BACKSEAT. IF SHE WAS IS THE BACKSEAT SHE WOULD HAVE NOT HER LIFE BECAUSE NO AIR BAG DEPLOYED. I WAS MADE AWARE THAT OVER 200,000 BMW WERE RECALLED FOR MODELS OF 2005-2006. APPARENTLY BMW HAS NOT RESOLVED THE ISSUE FOR 2007 AND POSSIBLY 2008 OR 2009. THIS IS A SERIOUS MATTER AND MUST BE LOOKED INTO. PLEASE TAKE MY EMAIL SERIOUSLY AND TO THE HEART BECAUSE NO ONE SHOULD LOSE A LIFE DUE TO INCOMPETENCE OF A MAJOR AUTO MANUFACTURER ESPECIALLY WHEN THERE SEEMS TO BE A RECALL TO PREVIOUS YEARS AND EXACT MODELS. I DO NOT BELIEVE BMW IS MAKING THE NECESSARY CORRECTIONS OR ADJUSTMENTS TO THIS DEFECT WHICH MAY CAUSE UNNECESSARY INJURIES AND/OR DEATHS. I WOULD LIKE TO HOLD BMW ACCOUNTABLE FOR THIS ISSUE AND WOULD LIKE TO BE ADVISED ON WHAT STEPS I MUST TAKE FOR BMW TO TAKE THIS SERIOUSLY AND MAKE THINGS RIGHT. *TR

Type: Vehicle, Vehicle: 2007 BMW 525I, Manufacturer: BMW of North America, LLC
Incident: Sep 2008
Aug 2008

2007 BMW 530 I . THE LIGHT INDICATING THE FRONT PASSENGER AIR BAG IS NOT WORKING SEEMS TO BE UNFIXABLE. BMW WILL NOT GIVE ME ANY ASSURANCE THAT THE PROBLEM IS NOT OF ANY DANGER AND ACTUALLY TOLD ME NOT TO DRIVE IT IF I FEEL IT IS UNSAFE. IT HAS BEEN REPAIRED FIVE TIMES YET THE LIGHT CONTINUES TO COME ON. *TR

Type: Vehicle, Vehicle: 2007 BMW 530I, Manufacturer: BMW of North America, LLC
Incident: Sep 2007

Trend Over Time

Complaints by year

Quick Summary

The 2007 BMW 5 Series has 51 Air Bags complaints on file. 4 crashes have been reported. Review the timeline above for detailed owner experiences.