2002 BMW 7 Series Power Train

TL* THE CONTACT OWNS A 2002 BMW 745I. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT INTO DRIVE INTERMITTENTLY AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

IN 2009 THIS CAR WAS BOUGHT FROM ANOTHER OWNER. AT THE TIME OF THIS PURCHASE, THIS CAR WAS BOUGHT AS A LEMON LAW BUYBACK BECAUSE A CHECK ENGINE LIGHT THAT IS ALWAYS ON. A FEW MONTHS AFTER BUYING THIS CAR, THE CAR STARTED THROWING A BLUE SMOKE OFF HE TAIL PIPE. EVERY TIME I STOP AT A TRAFFIC LIGHT FOR A FULL 2 MINUTES AND LET THE CAR IDLE AND THEN WOULD ACCELERATE ON GREEN, THE CAR WOULD THROW BLUE SMOKE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEMS BUT THEY STATED THAT THERE WERE NO RECALLS ON THE ENGINE AND THEY DID NOT OFFER ANY ASSISTANCE. I TOOK THE CAR TO A PRIVATE MECHANIC AND WAS CHARGE NEARLY $6000.00 DOLLARS FOR THIS REPAIR. 2) ON 11/09/13, WHILE HAVING REGULAR MAINTENANCE PERFORMED ON VEHICLE, THE MECHANIC ADVISED THAT THE TRANSMISSION WAS LEAKING, STATING THAT THE OIL PAN AND GASKET WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS AND PROVIDED NO FURTHER ASSISTANCE. THE VEHICLE WAS PRIVATELY REPAIRED. THE FAILURE MILEAGE WAS 149,050 AND THE CURRENT MILEAGE WAS 149,347. UPDATED 11/19/13 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2002 BMW 745I. THE CONTACT STATED THAT AFTER PARKING AND EXITING THE VEHICLE, THE VEHICLE ROLLED AWAY IN REVERSE AND CRASHED INTO ANOTHER VEHICLE. NO POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 122,000 AND THE CURRENT MILEAGE WAS 123,000.*TR

TL* THE CONTACT OWNS A 2002 BMW 745I. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE TRANSMISSION SKIPPED AND JERKED AND FAILED TO SHIFT OUT OF FIRST GEAR. THE DEALER WAS NOTIFIED WHO STATED THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED WHO STATED THERE WAS NO RECALL. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 140,000.

TRANSMISSION GIVES A LOT OF PROBLEMS THE SHIFTING OF THE TRANSMISSION IS HORRIBLE WHEN YOU COME TO A STOP IT FEELS AS IF YOU HAVE BEEN REAR ENDED WHICH MAKES THE CAR LAUNCH FORWARD WHICH COULD RESULT IN A ACCIDENT IF FOOT IS OFF THE BREAK. *TT

WHILE PARKED, THE VEHICLE WILL COME OUT OF P (PARK MODE) AND FALL AWAY UNATTENDED. THE VEHICLE WAS PUT INTO PARK AUTOMATICALLY BY PUSHING THE START/STOP BUTTON, AND AFTER LEAVING THE VEHICLE, IT WAS SEEN ROLLING ACROSS THE STREET AS IF IT WAS IN NEUTRAL HITTING THE CURB ACROSS THE STREET. *TR

WHEN CAR PUT IN REVERSE; TRANSMISSION GOES INTO NEUTRAL ABRUPTLY. TRANS IN NEUTRAL CODE APPEARS ON DASH. *TR

TL* THE CONTACT OWNS A 2002 BMW 745 LI. THE CONTACT STATED THAT WHILE REVERSING, THE GEAR SHIFTED INTO NEUTRAL INDEPENDENTLY. THE FAILURE WAS EXPERIENCED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 106,112 AND THE CURRENT MILEAGE WAS 106,313.

AFTER HAVING MY CAR SERVICED APPROXIMATELY THREE MONTHS PRIOR TO THE INCIDENT AND THEN COMPLAINING TO THE DEALERSHIP AFTER I PICKED IT UP FROM BEING SERVICED THAT MY CAR WAS IDLING ROUGH, I WAS ADVISED BY THE SERVICE TECHNICIAN TO CHANGE TO TEXACO GAS. I WAS GOING ON VACATION TO VIRGINIA AND WAS ON I95 DRIVING AT APPROXIMATELY 60 MILES PER HOUR, WHEN MY CAR STARTED SHUTTING DOWN IN THE FAST LANE AS CARS WERE TRAVELING BEHIND ME AT A HIGH RATE OF SPEED. I WAS ABLE TO MANEUVER MYSELF OVER TO THE SIDE OF THE BELTWAY BEFORE MY CAR SHUT DOWN COMPLETELY AND WENT INTO DRIVER FAILSAFE MODE, WHICH I HAD NO IDEA WHAT THAT MEANT. I WAS LATER TOLD BY A BMW DEALERSHIP THAT THE MECHATRONIC UNIT WENT BAD AND THEY WOULD HAVE TO REPLACE THE TRANSMISSION TO THE TUNE OF $9,000 WITH A REMANUFACTURED TRANSMISSION, WHICH I FELT WAS OBSCURED. I HAVE DONE EXTENSIVE RESEARCH AND THEY HAD NUMEROUS PROBLEMS WITH THAT YEARS MODEL AND ESPECIALLY WITH THE TRANSMISSIONS THAT WERE BUILT BY GM. GM RECALLED OTHER 2002 VEHICLES WITH THOSE TRANSMISSIONS IN THEM, BUT BMW WILL NOT OWN UP TO THE ULTIMATE DRIVING MACHINES TRANSMISSION FAILURE. I FEEL THAT AS A CONSUMER WHO HAS INVESTED A GREAT DEAL OF MONEY FOR THIS LUXURY VEHICLE AND WHO HAS ALSO HAVE MAINTAINED THE SERVICE AND UPKEEP, THAT MY LIFE AND POTENTIALLY THE LIVES OF OTHERS SHOULD NOT BE JEOPARDIZED BY THE ARROGANCE OF A COMPANY TO NOT OWN UP TO THIS MAJOR PROBLEM. THE INCIDENT COULD HAVE ENDED IN TRAGEDY AND IT SHOULD NOT HAVE TO TAKE THAT TO HOLD A COMPANY ACCOUNTABLE FOR POOR QUALITY AND WORKMANSHIP. IF YOU LOOK INTO IT, YOU WILL FIND THAT THE TRANSMISSION WAS CHANGED IN 2003 DUE TO THE ISSUES THAT FOUND WITH THE 2002 MODEL. I WANT THEM TO BE RESPONSIBLE FOR THE REPLACEMENT OF THE FAULTY TRANSMISSION IN MY CAR AND OTHERS. SO MY ULTIMATE DRIVING MACHINE SITS COVERED. I TRIED REACHING OUT TO BMW OF NORTH AMERICA, BUT TO NO AVAIL. *TR

TL* THE CONTACT OWNS A 2002 BMW 745I. WHILE HAVING REGULAR MAINTENANCE PERFORMED ON VEHICLE, THE MECHANIC ADVISED THAT THE TRANSMISSION WAS LEAKING, STATING THAT THE OIL PAN AND GASKET WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS AND PROVIDED NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 109,084 AND THE CURRENT MILEAGE WAS 109,347. UPDATED 07/08/11*LJ UPDATED 07/15/11

THE VEHICLE JAMS INTO 1ST GEAR WHEN COMING TO A STOP. OCCURS JUST ABOUT EVERY TIME THE VEHICLE IS STOPPED AFTER HIGH SPEEDS. THE VEHICLE'S MECHETRONIC MODULE, TRANSMISSION COMPUTER, WAS REPLACED AT OVER 3,000 DOLLARS. *TR

TRANSMISSION JERKS AND GOES TO NEUTRAL. SOMETIMES IT GOES INTO A FAILSAFE MODE AND ONCE THE CAR IS RESTARTED RETURNS TO NORMAL.*TR

I TOOK MY CAR TO BMW SERVICE DEPT. IN MARCH AND APRIL TO GET MY CAR SERVICED FOR SCHEDULED SERVICE AND FOR THE "CHECK ENGINE SOON" LIGHT DISPLAYED. IMMEDIATELY FOLLOWING THE SERVICE I EXPERIENCED MY CAR HESITATING TO START AND ALSO SOUNDED ROUGH AND IDLED. I CALLED THE NEXT MORNING AND SPOKE WITH A SERVICE ADVISOR ABOUT MY CAR AND HE SAID TO BRING IT IN. I STOPPED THERE ON MY WAY TO WORK THE NEXT MORNING AND THEY STARTED MY CAR AND ASKED ME WHAT TYPE OF GAS I WAS USING AND I SAID EXXON. I WAS TOLD THAT I PROBABLY GOT A HOLD OF SOME BAD GAS AND WHEN I ASKED WHAT SHOULD I DO, I WAS TOLD THAT I SHOULD WAIT UNTIL ABOUT 7-8 FILL UPS TO ALLOW THE GAS TO BURN OUT AND IF I STILL EXPERIENCED THE PROBLEM TO BRING IT BACK. THE SERVICE ADVISOR INFORMED ME THAT BMW RECOMMENDS USING TEXACO GAS WITH TECHRON. RECENTLY, I WAS TRAVELING OUT OF TOWN WITH MY TWO NEPHEWS IN MY CAR IN THE FAST LANE ON ROUTE 95 SOUTH WHEN I HEARD A SOUND THAT RESEMBLED A CAR BACK FIRING AND THEN FELT MY CAR LOSE POWER WHICH WAS ONE OF THE MOST FRIGHTENING SITUATIONS THAT I'VE EVER EXPERIENCED. I DRIFTED TO THE SIDE AND NOTICED ON MY DISPLAY MY CAR READ "TRANSMISSION FAILSAFE MODE" AND WOULD NOT ENGAGE IN DRIVE EVEN THOUGH IT WAS STILL RUNNING AND THE "CHECK ENGINE SOON" LIGHT WAS DISPLAYED. I HAD MY CAR TOWED HOME BECAUSE THE SERVICE DEPARTMENT WAS NOT OPEN. THE FOLLOWING WEEK I HAD MY CAR TOWED TO THE BMW TO PERFORM A DIAGNOSTIC TEST AND TOLD THEM TO NOTIFY MY HUSBAND OF THE RESULTS. MY HUSBAND WAS TOLD THAT THE DIAGNOSTIC CODES WERE DUE TO A BAD MECHATRONIC UNIT, BUT THERE WERE RECOMMENDING REPLACING THE TRANSMISSION TO THE TUNE OF $12,000 (REMANUFACTURED) DUE TO BEING CHANGED IN 2004. I WAS INFURIATED BY THE FACT THAT THE SERVICE MANUAL SAYS THAT THE TRANSMISSION SHOULD BE SERVICED AT 1000,000 MILES, AND THERE WAS NO INDICATION NOR WAS I NOTIFIED BY BMW THAT NEEDED TO TAKE PLACE. TO BE PLACED IN A DANGEROUS AND POTENTIAL FATAL SITUATION AT MY COST IS UNACCEPTABLE. *TR

TRANSMISSION SLAMS HARD WHEN ACCELERATING FROM FIRST GEAR TO SECOND GEAR. *TR

WHILE DECELERATING AT A RED LIGHT OR STOP SIGN, VEHICLE SUDDENLY ACCELERATES, THROWING PASSENGERS AGAINST THE SEATS AND DASHBOARD, BACK AND FORTH. THIS IS AN UNSAFE SITUATION TO BOTH THE DRIVER AND PASSENGERS !. *JB

WHEN DECELERATING VEHICLE MAKES A SUDDEN ACCELERATION INTO TRAFFIC THROWING PASSENGERS AGAINST THE SEATS. MR *TS