2008 BMW 7 Series Structure

I THINK MY DOOR LASH ON MY VEHICLE'S DEFECTED SOMETIMES IT DOES SEEM TO BE CLOSE AND SOMETIMES IT'S NOT

I DROPPED OFF MY 2008 BMW 750 LI ON OCTOBER 11, 2018 TO THE CONCORD BMW DEALER FOR THE DOOR LATCH RECALL. RECALL # 17V-328. I HAD MENTIONED TO THE SERVICE WRITER THAT THE PASSENGER SIDE FRONT DOOR AND DRIVER SIDE REAR DOOR NOT CLOSE COMPLETELY SOMETIMES. AND OCCASIONALLY BECOME HALF CLOSED AND DASHBOARD WARNING LIGHT ON WHILE DRIVING. THE SERVICE WRITER SAID HE WILL CHECK ALL 4 DOORS FOR THIS RECALL. WHEN I PICK UP THE VEHICLE ON OCTOBER 12, 2018, I DISCOVERED THAT THE 2 DOOR LATCHES THAT STILL NOT WORK PROPERLY. I TALKED TO THE SERVICE WRITER REGARDING THE DOOR LATCHES STILL HAVE THE SAME PROBLEM PRIOR TO LEAVING. HE EXPLAINED TO ME THAT THE RECALL IS ONLY FOR REPROGRAM THE DEFECTIVE CODE AND IT DOES NOT COVER THE DOOR LATCH NOT WORK REPAIR. I WOULD LIKE TO KNOW IF THE REPROGRAM IS A SOLE REMEDY FOR THIS SAFETY RECALL. ENCLOSED PLEASE FIND A COPY OF THE CONCORD BMW DEALER'S INVOICE # 888479 DATED OCTOBER 12, 2018. THANK YOU FOR YOUR KIND ATTENTION AND LOOKING FORWARD TO YOUR EARLY REPLY!

AFTER DROPPING MY DAUGHTER (WHO WAS SITTING IN THE REAR SEAT OF MY CAR) TO HER SCHOOL IN THE MORNING, I WAS DRIVING TO WORK. I CONFIRMED THAT ALL THE DOORS WERE CLOSED AND LATCHED AFTER SHE EXITED THE CAR. JUST BEFORE REACHING MY WORK LOCATION, THE DRIVER SIDE REAR DOOR UNEXPECTEDLY OPENED WHILE THE VEHICLE WAS IN MOTION. AFTER STOPPING, THE OPEN DOOR COULD NOT BE CLOSED OR LATCHED AGAIN. I CALLED BMW USA ABOUT THE PROBLEM AND THEY TOLD ME THERE IS AN ACTIVE RECALL ON MY CAR (US NHTSA CAMPAIGN ID - 17V328000) AND I SHOULD TAKE MY CAR TO DEALER TO FIX. I HAD TO TAPE THE DOOR SHUT AND TAKE THE CAR TO DEALER TO FIX THE PROBLEM. I CANNOT IMAGINE WHAT WOULD HAVE HAPPENED IF THE DOOR HAD OPENED WHILE IN MOTION WHEN MY DAUGHTER WAS SITTING IN THE REAR SEAT. THE EXPERIENCE HAS BEEN VERY SCARY.

MY DRIVER'S SIDE DOOR AT TIMES DOESN'T CLOSE, WHEN IT FIRST OCCURRED, I THOUGHT THAT MAYBE SOMETHING WAS BLOCKING THE DOOR PREVENTING IT FROM CLOSING BECAUSE IT SEEMED TO BOUNCE BACK OPEN, I TRIED TO CLOSE IT AGAIN, I WAS EXITING MY CAR AND AGAIN IT WOULDN'T CLOSE AND BOUNCED BACK OPEN. I JIGGLED THE DOOR HANDLE AND ON THE THIRD ATTEMPT THE DOOR CLOSED. I DIDN'T THINK MUCH ABOUT IT UNTIL IT HAPPENED AGAIN WHEN I HAD EXITED MY CAR AND THE DOOR BOUNCED BACK OPEN. I DIDN'T JIGGLE THE HANDLE THIS TIME BUT ATTEMPTED TO SHUT IT AGAIN, AND IT WASN'T UNTIL THE THIRD TIME THAT I TRIED TO SHUT IT AGAIN THAT IT FINALLY CLOSED. THIS HAS HAPPENED TWO MORE TIMES AND BY THE THIRD TIME, I STARTED GOOGLING DOOR PROBLEMS IN 750LI AND SAW THAT THERE WAS A RECALL FOR 2005 - 2007 FOR THE "SOFT CLOSE" FUNCTION MALFUNCTIONING? THIS IS THE EXACT SAME PROBLEM THAT IS OCCURRING WITH MY 2008 750 LI, WHY WASN'T 2008 INCLUDED IN THE RECALL? I HAD MY CAR INTO THE BMW DEALERSHIP AND THEY COULDN'T REPRODUCE THE PROBLEM BUT I KNOW THAT IS WHAT IS WRONG WITH THE CAR DOOR?

WHILE DRIVING ON A CITY STREET AT 35 MPH, THE FRONT PASSENGER DOOR UNEXPECTEDLY UNLATCHED. THAT DOOR HAD NOT BEEN OPENED IN OVER A WEEK AND THE DOOR APPEARED TO BE CLOSED BEFORE THIS INCIDENT.

THE PASSENGER SIDE SOFT DOOR CLOSER STOPPED WORKING. I HAD TO MANUALLY SHUT THE DOOR, AND AT TIMES THE DOOR WOULD NOT LATCH AND I HAD TO HOLD IT WHILE DRIVING. IT WAS FIXED BY A CERTIFIED BMW SERVICE PROVIDER AT THE COST OF OVER $1,200. ALSO, THE AUTO TRUNK STOPPED WORKING AND I NOW HAVE TO CLOSE IT MANUALLY. THE CERTIFIED BMW SERVICE PROVIDER SAID THAT IT WOULD COST APPROXIMATELY $800 TO FIX. *TR

I OWN A 2008 BMW 750LI WITH SOFT CLOSE DOORS. THE PASSENGER SIDE FRONT DOOR WILL NOT CLOSE PROPERLY. THE SOFT CLOSE DOES NOT WORK AT ALL ANYMORE AND 9 TIMES OUT OF 10 THE DOOR WILL NOT CLOSE AT ALL. I HAVE TO REPEATEDLY TRY TO CLOSE THE DOOR OVER AND OVER AND OVER. IF THIS IS THE SAME PROBLEM AS PREVIOUS MODELS, WHY IS THIS NOT PART OF A RECALL. *TR

I PREVIOUSLY FILED A COMPLAINT WITH THE NHTSA APPROXIMATELY 1 WEEK AGO TO REPORT THAT THE DRIVER'S SIDE DOOR ON MY VEHICLE SUDDENLY STOPPED LATCHING CLOSED. I TOOK THE VEHICLE TO AN AUTHORIZED BMW CENTER IN PRINCETON NJ TO HAVE THIS ISSUE DIAGNOSED AND RESOLVED. THEY REPLACED THE DOOR LOCK ACTUATOR AND THE DOOR LATCHED CLOSED AS IT SHOULD FOR ABOUT A WEEK. 1 WEEK LATER (TODAY) THE SAME DOOR LATCH EXHIBITED THE SAME PROBLEM, ONLY THIS TIME IT BECAME UNLATCHED WHILE I WAS DRIVING ON A LOCAL ROAD. THE DOORS WERE LOCKED PRIOR TO THE DRIVER SIDE OPEN SWINGING OPEN AND PROCEEDING TO UNLOCK. THIS LEADS ME TO BELIEVE THAT THE DOOR LATCH ACTUATOR WAS NOT THE PROBLEM, AND THERE IS A MUCH BIGGER PROBLEM HERE, OR THAT PRINCETON BMW DID NOT REPLACE THE PART AS THEY CLAIMED (AND BILLED ME FOR). *JS

DOOR OPEN LIGHT COMES ON WHILE DRIVING AFTER HITTING BUMPS EVEN WHILE LOCKED .DOOR WILL NOT CLOSE AND LATCH AFTER STOPPING TO FUEL OR OTHER STOPS. HAVE TO HOLD CLOSED BY HAND TO GET HOME. THE CAR WAS JUST PURCHASED THE DAY THE FIRST INCIDENT HAPPENED . SINCE THEN 3 TIMES IT HAS FAILED TO LATCH . IT DOES HAVE COMFORT ACCESS AND SOFT CLOSE DOORS . THE COMFORT ACCESS HAS NOT WORKED SINCE I GOT THE CAR. *TR