2007 BMW X3 Air Bags

I’m writing to escalate an unresolved issue following a recent airbag takata recall repair performed at BMW of Manhattan on my 2007 BMW X3 VIN [XXX] ) , license [XXX] Prior to the recall service, there were no airbag or SRS warning lights on my dashboard. Immediately after the repair, however, the airbag light appeared, and I have since been informed by the dealership that it is unrelated to their work and my responsibility to address — despite this issue arising only after their service. This raises serious safety and liability concerns, especially considering the recall involved the airbag system. I respectfully request: A formal investigation into the cause of the warning light A no-cost diagnostic scan by the dealer to confirm or rule out installation error Assistance in resolving the issue promptly under BMW’s recall and warranty obligations. I have documentation from the service visit and can provide photos or service reports upon request. I was never given a document when I first picked up my car and would like to know what was exactly done to my vehicle since your service advisor strongly believes INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2007 BMW X3. The contact stated that while driving approximately 40 MPH the vehicle T-bone crashed into the side of a tractor trailer. During the crash the front driver side and passenger side airbags did not deploy. The driver sustained head, neck, back and internal injuries and the front passenger sustained head, neck, back and leg injuries. No further information was available. Both occupants were transported to the hospital. A police report was taken at the scene and the vehicle towed away. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 127,000.

The contact owned a 2007 BMW X3. The contact stated that while driving at mid-range speed, another vehicle ran a two-way stop sign and hit the front end of the vehicle. The air bags did not deploy upon impact. A police report was filed. The contact and his wife were taken to the hospital where his wife was treated for an injury to her foot (foot location unknown) and the contact was treated for the pain in his back and neck. He was also treated for respiratory issues related to his defibrillator. The whereabouts of the other driver were unknown. The vehicle was towed to an independent mechanic where it was deemed a total loss by his insurance. The manufacturer was notified of the failure and a case was filed. The vehicle was destroyed. The failure mileage was approximately 130,000.

TL* THE CONTACT OWNS A 2007 BMW X3. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V605000 (AIR BAGS) AND STATED THAT THE MANUFACTURER FAILED TO REPAIR THE VEHICLE WITHIN A REASONABLE AMOUNT OF TIME. NEW COUNTRY BMW (1 WESTON PARK RD, HARTFORD, CT 06120) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2007 BMW X3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V605000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED OVER SIX MONTHS AGO. THE DEALER (UNION PARK BMW, 1900 PENNSYLVANIA AVE, WILMINGTON, DE 19806) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

SEP 28,2017 MANUFACTURER RECALL NUMBER NA NHTSA RECALL NUMBER 17V605 RECALL STATUS RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE *THERE IS STILL NO REMEDY, OVER A YEAR LATER.

TL* THE CONTACT OWNS A 2007 BMW X3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V605000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NORTHEAST MOTOR WERKS LLC (LOCATED AT 770 NEWFIELD ST, MIDDLETOWN, CT 06457, (860) 613-1400) WAS CONTACTED AND STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2007 BMW X3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V605000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PEAKE BMW (2630 VETERANS MEMORIAL BLVD, KENNER, LA 70062, (504) 469-6165) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2007 BMW X3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V605000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2007 BMW X3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V605000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2007 BMW X3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V605000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A MONTH AGO. HANSEL BMW (2925 CORBY AVE, SANTA ROSA, CA 95407 (707) 766-0505) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2007 BMW X3. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V605000 (AIR BAGS) WAS RECEIVED IN OCTOBER OF 2017. AFTER CONTACTING THE MANUFACTURER AND LOCAL DEALER (THE BMW STORE, 6131 STEWART AVE, CINCINNATI, OH), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL--- AIR BAG SEAT DASH LIGHT IS ON.I THINK THE AIR BAG SEAT SENSOR MAY BE DEFECTIVE

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 BMW X3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

2007 BMW X3. CONSUMER WRITES IN REGARDS TO DIFFICULTIES HAVING DRIVERS AIR BAG MODULE REPLACED. *LD THE CONSUMER STATED THE RECALL REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME TO BE COMPLETED. THE CONSUMER WAS ADVISED THE PARTS WERE UNAVAILABLE AND THE DELIVERY FOR THIS VEHICLE'S REPLACEMENT PARTS WOULD BE ESCALATED. THE VEHICLE WAS NOT REPAIRED. UPDATED 09/29/2017*JS

TAKATA RECALL. CALLED TO HAVE AN OPTION FOR REPLACEMENT AS I RECEIVED A LETTER THAT MY VEHICLE WAS INCLUDED IN THIS RECALL. MY CLOSET BMW SERVICE CENTER IS OVER 200 MILES AWAY. WHEN I CALLED IN TO MAKE ARRANGEMENTS TO HAVE A PART SENT TO MY CITY THEY TOLD ME I WOULD HAVE TO PAY FOR THE SHIPMENT AND THE REPAIR. MY ONLY OPTION WAS TO MAKE ARRANGEMENT AND DRIVE MY CAR OVER 400 MILES ROUND TRIP FOR THE REPAIRS. THERE HAS TO BE A BETTER OPTION.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 BMW X3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL....RECALL ISSUED 2/5/2016 AND BMW SAYS NOT YET READY TO REPLACE. SO FOR 17 MONTHS WE HAVE BEEN DRIVING A VEHICLE WITH AIRBAGS THAT ARE KNOWN TO KILL PEOPLE, AND WE ARE UNABLE TO SELL THE VEHICLE.....ABSOLUTELY UNACCEPTABLE THAT IT IS TAKING SO LONG TO FIX A KNOWN AND DEADLY PROBLEM!

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 BMW X3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE GLENNFIELD BMW DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2007 BMW X3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CHATTANOOGA BMW DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I HAVE HAD THE VEHICLE OVER A YEAR NOW. AND I HAVE RECEIVED THE NOTICE IN REGARDS TO THE RECALL. BUT STILL NO ONE HAS CONTACTED ME IN REGARDS TO GET THIS ISSUE CORRECTED. WHEN I CALLED MY LOCAL BMW OF LAS VEGAS. STILL HAVEN'T DONE ANYTHING AFTER COUPLE OF MONTHS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 BMW X3. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2017. THE DEALER (BMW NORTH SCOTTSDALE, 18018 N SCOTTSDALE RD, PHOENIX, AZ 85054) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT STATED THAT THE AIR BAG INDICATOR REMAINED ILLUMINATED. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2007 BMW X3. THE CONTACT STATED THAT THE AIR BAG WAS VISIBLE FROM THE PASSENGER SIDE OF VEHICLE. THERE WERE NO WARNINGS LIGHTS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT INFORMED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.

TAKATA RECALL TAKATA RECALL DRYER AND REINBOLD BMW, GREENWOOD,IN WILL NOT REPAIR THE DEFECTIVE AIRBAG IN MY VEHICLE. THEY WILL GIVE ME NO TIMEFRAME FOR THE REPAIR OF MY VEHICLE. THEY HAVE NOT PROVIDED AN ADEQUATE RESPONSE WHEN ASKED WHY MY VEHICLE HAS A LOWER PRIORITY FOR REPAIR.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 BMW X3 SAV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.