8 complaints reported

2004 BMW X5 Power Train

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
8
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

May 2017

TL* THE CONTACT OWNS A 2004 BMW X5. WHILE DRIVING 35 MPH, A LOUD NOISE CAME FROM THE FRONT END OF THE VEHICLE AND IT SHOOK VIOLENTLY. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT PULLED OVER TO THE NEAREST INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER TRAIN DRIVE SHAFT UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE INDEPENDENT MECHANIC CONTACTED THE BMW DEALER AND HAD THE VEHICLE TOWED TO THE DEALER. THE VEHICLE WAS NOT REPAIRED SINCE THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER ADVISED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS 152,000.

Type: Vehicle, Vehicle: 2004 BMW X5, Manufacturer: BMW of North America, LLC
Incident: Dec 2017
Feb 2013

TL* THE CONTACT OWNS A 2004 BMW X5. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED. IMMEDIATELY AFTER, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS LATER TOWED TO THE DEALER. AFTER DIAGNOSIS, THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 16,300. THE CURRENT MILEAGE WAS APPROXIMATELY 66,000. THE VIN WAS UNAVAILABLE.

Type: Vehicle, Vehicle: 2004 BMW X5, Manufacturer: BMW of North America, LLC
Incident: Jan 2006
Jul 2012

TL* THE CONTACT OWNS A 2004 BMW X5. THE CONTACT STATED THAT THE GEAR SHIFTER FAILED. THE VEHICLE'S GEAR DID NOT ILLUMINATE TO DISPLAY WHICH GEAR THE VEHICLE WAS SHIFTED INTO. THE VEHICLE WENT INTO LIMP MODE AS A RESULT. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE GEAR CIRCUIT RANGE FAILED AND THE COMPUTER NEEDED TO BE REPROGRAMMED. THE FAILURE AND CURRENT MILEAGES WERE 74,160.

Type: Vehicle, Vehicle: 2004 BMW X5, Manufacturer: BMW of North America, LLC
Incident: Jan 2012
Jun 2011

1. DID A 3 POINT TURN AND THEN PULLED ONTO A 45 MPH ROAD WAY 2. FRONT TIRES LOCKED UP AND I SKIDDED TO A STOP, EVEN AFTER I DEPRESSED THE CLUTCH. 3. FRONT DIFFERENTIAL FAILURE, WAS REPLACE TO CORRECT THE PROBLEM 4. FORTUNATELY THE PERSON FOLLOWING ME WAS NOT TAILGATING SO NO ACCIDENT. *TR

Type: Vehicle, Vehicle: 2004 BMW X5, Manufacturer: BMW of North America, LLC
Incident: May 2011
Apr 2010

MY BMX 5 (2004) STALLS OCCASIONALLY AT LOW SPEEDS. THIS HAS OCCURRED 4 TIMES IN THE LAST THREE MONTHS. THE SERVICE CENTER HAS BEEN UNABLE TO DUPLICATE THE PROBLEM OR DETERMINE THE CAUSE. I'M USUALLY EXITING A PARKING LOT OR SCHOOL WHEN IT OCCURS AND ESTIMATED SPEED IS BETWEEN 5 AND 10 MPH. THERE ARE NO SENSORS OR WARNING INDICATORS BEFORE OR AFTER THE INCIDENT AND A DIAGNOSTIC CHECK AT THE BMW SERVICE CENTER REVEALED NO SENSORS OR INDICATORS ACTIVATED. THERE WERE TWO RECALLS FOR BMW X 5 2004 MODELS THAT WERE RELATED TO STALLING BUT HAVE NOT BEEN ASSOCIATED WITH MY PARTICULAR VEHICLE. I'M CONCERNED THE PROBLEM WILL RESULT IN A CRASH. *TR

Type: Vehicle, Vehicle: 2004 BMW X5, Manufacturer: BMW of North America, LLC
Incident: Aug 2010
Feb 2010

I OWN A 2004 BMW X5, I PURCHASED THE CAR USED FROM SAM SWOPE BMW IN LOUISVILLE KY # 502-499-5080 THE CAR WAS CERTIFIED AND STILL UNDER WARRANTY WITH 37,000 MILES ON IT. I ALSO PURCHASED A EXTENDED WARRANTY AS WELL. MY COMPLAINT IS THE TRANSMISSION IS CAUSING THE CAR TO BE UNSAFE, AT TIMES WHEN STARTING FROM A STOP OR ROLL IT WILL CAUSE THE CAR TO LURCH FORWARD UNEXPECTEDLY I HAVE COMPLAINED SEVERAL TIMES TO THE DEALERSHIP AS WELL AS BMW. THE FIRST TIME IT DID IT THE DEALER SAID THE SOFTWARE NEEDED TO BE UPDATED I PAID OVER $150.00 TO HAVE THIS DONE THEY SAID IT WOULD FIX IT. FOR AWHILE I THOUGHT IT HAD TAKEN CARE OF IT BUT SEVERAL MONTHS LATER IT STARTED DOING IT AGAIN. AFTER MORE COMPLAINTS TO BMW DEALER THEY DID ANOTHER SOFTWARE UPDATE AND CHARGED ME AGAIN. THIS TIME IT SEEMED LIKE THEY RESTARTED THE PERFORMANCE OF THE CAR. BMW CLAIMS THAT IT IS NOT SHOWING ANY MALFUNCTIONS IN THE COMPUTER THEY CLAIM THERE IS NOTHING WRONG, IF THAT IS TRUE THEN WHY DO THEY KEEP SAYING I NEED TO UPDATE THE SOFTWARE AND KEEP CHARGING ME FOR THIS, WHEN THE TRANSMISSION DOES THIS IT ALL MOST LIKE SOME HAS HIT YOU FROM THE REAR. THE CAR HAS 88,000 MILES ON IT AND HAS CONTINUED TO THIS, I HAVE ACTUALLY ALTERED THE WAY I TAKE OFF FROM A STAND STILL TO AVOIDING THIS FROM HAPPENING. THERE ARE A NUMBER OF COMPLAINTS ABOUT THIS ISSUE IF YOU LOOK ON LINE AT EDMUNDS CARS. *TR

Type: Vehicle, Vehicle: 2004 BMW X5, Manufacturer: BMW of North America, LLC
Incident: Jun 2007
Sep 2005

DEAR SIR OR MADAM- PLEASE SEE THE EMAIL BELOW WHICH I SENT TO BMW OF NORTH AMERICA REGARDING RECURRING TRANSMISSION ISSUES WITH OUR X5. THIS IS A MAJOR SAFETY ISSUE AND I AM ASKING FOR YOUR HELP TO GET BMW TO RESOLVE THIS ISSUE. ___________________ DEAR SIR OR MADAM- PLEASE LET THIS EMAIL SERVE AS A FORMAL COMPLAINT FOR THE TRANSMISSION OF OUR 2004 X5 4.4. I HAVE LOST BOTH MY PATIENCE AND CONFIDENCE IN OUR X5 AND FEEL THAT THE SAFETY OF OUR CHILDREN (2 1/2 AND 16 MONTHS) IS AT RISK AS THIS IS THE PRIMARY VEHICLE THEY ARE TRANSPORTED IN. ALL OCCUPANTS IN THE CAR AT THE TIME THE TRANSMISSION SLIPS EXPERIENCE A HEAD JERKING WHICH IN ITSELF IS UNSAFE. IN REVIEWING THIS ISSUE ON THE INTERNET, THERE ARE HUNDREDS OF POSTINGS REGARDING THE 2004 X5 4.4 TRANSMISSION ISSUES AND THIS IS AN ISSUE THAT BMW IS FULLY AWARE OF AND HAS FAILED TO FIX. OUR X5 HAS A TRANSMISSION THAT IS "SLIPPING" AND IT FEELS LIKE WE HAVE BEEN REAR-ENDED EACH TIME IT SLIPS. THE X5 HAS BEEN IN TWICE FOR THIS ISSUE IN THE PAST THREE WEEKS AT STERLING BMW AND IT HAS NOT BEEN FIXED. STERLING HAS REPROGRAMMED THE DME AND REBUILT IT WITH NO SUCCESS. IT IS GOING IN FOR A THIRD TIME TODAY FOR THIS SAME ISSUE AND I EXPECT BMW OF NORTH AMERICA TO RESOLVE THIS ISSUE IMMEDIATELY. ACCORDING TO EVERYTHING I HAVE READ, THE X5 NEEDS A NEW TRANSMISSION AND THAT WILL SOLVE THE PROBLEM. IF THIS ISSUE IS NOT RESOLVED IMMEDIATELY, WE HAVE AN ATTORNEY AND WE WILL EXERCISE OUR RIGHTS UNDER THE CALIFORNIA LEMON LAW. I WILL ALSO BE NOTIFYING THE NHTSA TODAY AND FILING A FORMAL COMPLAINT WITH THEM OVER THIS ISSUE AS THE SAFETY OF OUR CHILDREN IS OF THE UTMOST IMPORTANCE. STERLING BMW HAS BEEN VERY GOOD TO DEAL WITH AND THEY HAVE TRIED TO RESOLVE THE ISSUE, BUT BMW OF NORTH AMERICA NEEDS TO PROVIDE THEM WITH THE TOOLS TO RESOLVE THIS ISSUE. FINALLY, I WOULD LIKE TO NOTE THAT WE ARE NOT NEW TO THE BMW FAMILY. I LOOK FORWARD TO HEARING FROM YOU. SINCERELY, [NAME REMOVED] MANAGING DIRECTOR DEUTSCHE BANK. *NM FSB

Type: Vehicle, Vehicle: 2004 BMW X5, Manufacturer: BMW of North America, LLC
Incident: Aug 2005
Mar 2004

TRANSMISSION SHUTS DOWN WHILE ENGINE IS STILL RUNNING. A WARNING LIGHT ILLUMINATES SAYING TRANSMISSION HAS SHUT DOWN. *AK

Type: Vehicle, Vehicle: 2004 BMW X5, Manufacturer: BMW of North America, LLC

Trend Over Time

Complaints by year

Quick Summary

The 2004 BMW X5 has 8 Power Train complaints on file. Review the timeline above for detailed owner experiences.