2008 BMW X5 Air Bags
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
The contact owns a 2008 BMW X5. The contact stated while driving at an undisclosed speed, the air bags warning light was illuminated. There was an abnormal chiming sound detected. Additionally, the digital screen was obstructed. The vehicle was taken to the local dealer and diagnosed the sensor mat needing to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 117,000.
TL* THE CONTACT OWNS A 2008 BMW X5. WHILE DRIVING 40 MPH, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL INSTEAD OF THE BRAKE PEDAL. AS A RESULT, THE VEHICLE CRASHED INTO THE WALL OF A CHURCH. THE FRONTAL AIR BAGS DID NOT DEPLOY. THE DRIVER WAS SORE, BUT THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO PEAKE BMW (2630 VETERANS MEMORIAL BLVD, KENNER, LA 70062, (504) 469-6165), BUT THE PARTS WERE NOT AVAILABLE FOR THE AIR BAG REPAIR INITIALLY. A FEW MONTHS LATER, THE DEALER CALLED THE CONTACT BACK TO SCHEDULE AN APPOINTMENT TO REPLACE THE AIR BAGS PER AN UNKNOWN RECALL, BUT THE PARTS WERE NOT AVAILABLE AGAIN. THE MANUFACTURER WAS CONTACTED BY LETTER AND THEY STATED THAT THE CRASH WAS NOT SERIOUS ENOUGH FOR THE AIR BAGS TO DEPLOY. THE FAILURE MILEAGE WAS 102,000. *TR *JS .*BF CONSUMER STATED CAR REMOTE KEY MALFUNCTIONED.*JB
VEHICLE HAS 0 RECALLS -- PASSENGER AIRBAG INFLATOR WAS RECALLED 12 MONTHS AGO --- CONTACT CALLED HER LOCAL DEALERSHIP THEY ARE REFUSING TO FIX VEHICLE STATED THERE ARE NO RECALLS ---- CONTACT WAS GIVEN BMW NUMBER -- CALLED BMW NORTH AMERICA -- STATED VEHICLE WAS USED IN MILITARY OVERSEAS THAT THERE IS A PASSENGER SIDE AIRBAG RECALL--- HAS NOT BEEN REPLACED-- DEALERSHIP STATED NO PROBLEM WITH AIRBAG DOES NOT HAVE A RECALL. -- CONTACT HAD RECEIVED A RECALL LETTER FROM BMW IN SEPTEMBER OF 2017.0RECALLS ASSOCIATED WITH THIS VIN-- CB
IT FAULT IN PASSENGER-RESTRAINT SYSTEM AFFECTING AIRBAG, BELT TENSIONER OR BELT-FORCE LIMITER. CONTINUE TO WEAR THE SAFETY BELF.
TL* THE CONTACT OWNS A 2008 BMW X5. AFTER RETRIEVING THE VEHICLE FROM THE INDEPENDENT MECHANIC, THE DRIVER'S SIDE AIR BAG WARNING INDICATOR ILLUMINATED; HOWEVER, THE PASSENGER SIDE AIR BAG WAS OFF. THE VEHICLE WAS TAKEN TO BMW CONCORD (1967 MARKET ST, CONCORD, CA 94520, (925) 682-3577) WHERE IT WAS DIAGNOSED THAT THERE WAS A CRACKED SENSOR IN THE PASSENGER SEAT THAT NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE NOT AVAILABLE.
TL* THE CONTACT OWNS A 2008 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V020000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BMW OF MANHATTAN AT 212-586-2269 AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW X5. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 16V364000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER (BMW OF SPRINGFIELD, 391 U.S 22, SPRINGFIELD TOWNSHIP, NJ 07081) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE CONTACT ALSO CONTACTED BMW OF BLOOMFIELD (425 BLOOMFIELD AVE, BLOOMFIELD, NJ 07003) WHERE IT WAS CONFIRMED THAT PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2008 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 17V020000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BMW OF MANHATTAN (555 W 57TH ST, NEW YORK, NY 10019) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
"TAKATA RECALL' I THINK THE DEALERS ARE NOT DOING THE RIGHT JOB FOR THIS RECAL LI HAD THE DRIVER-SIDE AIRBAG RECALL DONE AT BMW SOUTH ALBANY NY AND THE PASSENGER SIDE AT KEELER BMW NY AND I STILL HAVE THE AIRBAG WARNING LIGHT ON......... ATTACHED PHOTO I DONT FEEL SAFE DRIVING THIS CAR PLEASE HELP
TL* THE CONTACT OWNS A 2008 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 16V364000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER AND WAS INFORMED THAT THE REMEDY PARTS WERE ON BACKORDER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) AND 17V020000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
I HAVE BEEN TRYING TO GET MY CAR REPAIRED UNDER RECALL CAMPAIGN #16V-071 SINCE MARCH 2016 WHEN FIRST NOTIFIED. THE DEALER (GLOBAL IMPORTS) STATES THEY DO NOT HAVE THE PARTS AVAILABLE. WHEN WILL THIS BE REMEDIED AND WHAT OPTIONS DO I HAVE ON THIS SAFETY ITEM?
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 16V364000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. BMW OF COLUMBIA (LOCATED AT 5919 TWO NOTCH ROAD, COLUMBIA, SC) WAS CONTACTED AND REFUSED TO PERFORM THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 16V364000 (AIR BAGS). PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS).
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 16V364000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BMW OF GWINNETT PLACE (3264 COMMERCE AVE, DULUTH, GA 30096 (678) 608-0800) AND WAS INFORMED THAT THE RECALL REMEDY PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 16V071000 AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 16V364000.
TAKATA RECALL I CALLED BMW OF NORTH AMERICA LAST YEAR TO COMPLAIN ABOUT NOT RECEIVING A REPLACEMENT AIRBAG FOR MY 2008 BMW X5 3.0 SI. THEY TOLD ME IT WILL BE AVAILABLE TOWARDS THE END OF SUMMER 2016. I HAVE NOT RECEIVED ANY NOTIFICATION OF ITS AVAILABILITY UP TO NOW (LATE FALL 2017). I THINK THEY COMPLETELY IGNORED MY COMPLAINT. THE CATASTROPHIC RISK STILL EXISTS WITH MY CAR. I NEED NHTSA'S ASSISTANCE FOR BMW TO ACT ON THIS PROBLEM. I HAVE WAITED FOR OVER A YEAR NOW AND STILL NO ACTION FROM BMW.
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 16V364000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (BMW OF ALEXANDRIA IN ALEXANDRIA, VA) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2008 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CHATTANOOGA BMW DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE WITH BMW OF BAYSIDE (266 E SHORE RD, GREAT NECK, NY 11023) AND WAS ADVISED TO SPEAK WITH THE PARTS DEPARTMENT TO CHECK AVAILABILITY BEFORE SCHEDULING AN APPOINTMENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TAKATA RECALL - I RECEIVED A NOTICE REGARDING THE PASSENGER'S FRONT AIR BAG IN EARLY 2016 AND HAVE RECEIVED ABSOLUTELY NO INFORMATION SINCE THEN. WHY HAS BMW NOT PROVIDED A REMEDY FOR THIS ISSUE AFTER ALMOST 10 MONTHS?
TL* THE CONTACT OWNS A 2008 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 16V364000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE DEALER STATED THAT THE MANUFACTURER HAD NOT MADE THE PARTS AVAILABLE EVEN FOR THE DRIVER SIDE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2008 BMW X5. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TAKATA RECALL. I WAS NOTIFIED OVER A YEAR AGO, SINCE HAVE BROUGHT IN MY CAR TWICE FOR SERVICE. DEALER SAYS THE AIRBAG REPLACEMENTS ARE NOT AVAILABLE FOR ME YET. I AM CONCERNED FOR OUR SAFETY.
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V364000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BMW OF NORTH AMERICA AT 800-525-7417 WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE DEALER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
TAKATA RECALL. I RECEIVED A NOTIFICATION BY MAIL FROM BMW THAT MY VEHICLE IS INCLUDED IN THE RECALL AND THAT THE DRIVER'S AND PASSENGER'S FRONT AIRBAGS WILL BE REPLACED. I RECEIVED THE LETTERS IN MARCH 2016 (RECALL CAMPAIGN # 16V-071) AND JULY 2016 (CAMPAIGN RECALL # 16V-364). I CALLED BMW OF NORTH AMERICA REGARDING THESE RECALLS AND I WAS TOLD THAT I SHOULD BE RECEIVE A LETTER OF THE AVAILABILITY OF THE REPLACEMENT PARTS TOWARDS THE END OF SUMMER 2016. WE ARE APPROACHING THE START OF SUMMER 2017 AND I HAVE NOT HEARD ANYTHING FROM BMW REGARDING THIS MATTER. I DO NOT KNOW IF BMW IS STILL GOING TO FIX THIS DEFECT. THIS IS A VERY IMPORTANT MATTER THAT NEEDS TO BE RESOLVED AS SOON AS POSSIBLE.
Trend Over Time
Complaints by year
Other Issues
Common problems reported
Quick Summary
The 2008 BMW X5 has 44 Air Bags complaints on file. 2 crashes have been reported. Review the timeline above for detailed owner experiences.