2010 BMW X5 Air Bags

SRS failure on the passenger front seat air bag. BMW has many safety issues with the Code OC3. Passenger seat occupancy mat failure, seat pad requires replacement at a cost of $2,000 BMW is aware and is tone deaf to this safety defect. BMW should care about people possible dying from the airbag failure to deploy.

The contact owns a 2010 BMW X5. The contact stated that while operating the vehicle with a front-seat passenger in the vehicle, the SRS airbag light remained illuminated, indicating that the front passenger’s side airbag was deactivated. The vehicle was taken to the local dealer who diagnosed that the front passenger’s side seat pad was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 30,000.

Passenger Seat Occupancy Mat is not working when a passenger is seated in the car. The result is the SRS Air Bang will not deploy in a auto accident. The vehicle was taken to a BMW Dealer Service Department and all they did was reset the code. The problem never was resolved, because the SRS warming light comes on when there Is a passenger sitting in the passenger seat. I am scared to permit anyone from sitting in the seat. I contacted BMW OF North America and they stated only the 2005-2008 models are being repaired by BMW. INDEPENDENT IMPORTED CAR SERVICE STATED THIS IS A COMMON PROBLEM ON THE 2010 BMW X5 models…….the faulty code is OC3. Please help me, thank you.

TL* THE CONTACT OWNS A 2010 BMW X5. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER AN UNKNOWN AIR BAG RECALL. AFTER THE VEHICLE WAS REPAIRED, THE AIR BAG WARNING LIGHT ILLUMINATED AND REMAINED ILLUMINATED. THE CONTACT STATED THAT THERE WAS AN UNKNOWN AIR BAG RECALL HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE AIR BAG MODULE AND SEAT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

CONSTANTLY RECEIVE MESSAGE "PASSENGER RESTRAINT SYSTEM MALFUNCTION: FAULT IN PASSENGER-RESTRAINT SYSTEM AFFECTING AIRBAG, BELT TENSIONER OR BELT FORCE LIMITER."

TL* THE CONTACT OWNS A 2010 BMW X5. WHILE DRIVING APPROXIMATELY 65 MPH ON THE HIGHWAY, THE AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE THE FAILURE. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS TOWED TO THE DEALER (HENDRICK BMW NORTHLAKE, 10720 NORTHLAKE AUTO PLAZA BLVD, CHARLOTTE, NC 28269, (704)-321-8126), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED A RECALL LETTER FROM THE MANUFACTURER REGARDING NHTSA CAMPAIGN NUMBER: 16V364000 (AIR BAGS) AFTER THE FAILURE. THE FAILURE MILEAGE WAS 150,000.

TL* THE CONTACT OWNS A 2010 BMW X5. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V364000 (AIR BAGS) DID NOT HAVE THE PARTS AVAILABLE FOR THE RECALL REMEDY. THE CONTACT TOOK THE VEHICLE TO ROCKVILLE BMW DEALER LOCATED AT 1300 ROCKVILLE PIKE, ROCKVILLE, MD 20852 BUT THE PARTS WERE NOT AVAILABLE AND NO AVAILABILITY DATE. IT WAS UNKNOWN IF THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2010 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 AND 16V364000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER (BMW OF AUSTIN LOCATED AT 7011 MCNEIL DR, AUSTIN, TX 78729; (512) 343-3500) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL AS STATED IN THE NOTICE, "IF THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE IN A TIMELY MANNER...FILE AN ONLINE COMPLAINT WITH NHTSA." THE RECALL IS COMING UP ON A ONE-YEAR ANNIVERSARY. ALTERNATIVE TRANSPORTATION IS NOT AVAILABLE, AND NOW HAVE A TEENAGE DRIVER WITH LEARNER'S PERMIT, INCREASING ODDS/RISK OF ACCIDENT. WHILE NOT "TECHNICALLY" IN THE FIRST ZONE PRIORITY, NORTH CAROLINA'S CLIMATE IS ONE OF HIGH TEMPERATURES AND HUMIDITY FOR A SIGNIFICANT PORTION OF THE YEAR, AND THE VEHICLE DOES SPEND TIME AT THE COAST. DEALER WAS CONTACT IMMEDIATELY UPON RECEIPT OF NOTICE IN FEBRUARY 2015, AND SEVERAL ADDITIONAL TIMES. DEALER RESPONSE IS THAT PARTS ARE NOT AVAILABLE OR THE VEHICLE VIN HAS NOT BEEN SELECTED FOR REPLACEMENT YET. *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 16V364000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. I AM GOING ON NEARLY 2 YEARS SINCE I WAS FIRST NOTIFIED OF THE RECALL. BMW OF SAN RAFAEL KEEPS TELLING ME THEY CANNOT FIX THE AIRBAG PROBLEMS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 16V364000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT DID NOT NOTIFY A DEALER. THE MANUFACTURER WAS NOTIFIED IN OCTOBER OF 2016. THE MANUFACTURER STATED THAT THE PARTS WERE GOING TO BE SHIPPED IN JANUARY OF 2017 AND THAT A DEALER WOULD CALL THE CONTACT. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE AIR BAG INDICATOR MALFUNCTIONED AND ILLUMINATED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

I OWN A 2010 BMW X5 XDRIVE30I, ON MONDAY, NOVEMBER 28, 2016 AT 5:50AM, WHILE THE VEHICLE WAS STATIONARY, IGNITION OFF, KEY IN THE IGNITION, RADIO ON AND REFUELING AT THE GAS STATION, I HEARD A CHIME COMING FROM THE CABIN AND NOTICED THE MESSAGE THAT STATED "RESTRAIN SYSTEM MALFUNCTION AFFECTING THE FRONT PASSENGER AIRBAG" THE MESSAGE ALSO STATED THAT THE MALFUNCTION WOULD LIMIT THE INFLATOR, TENSSIONER AND ANOTHER COMPONENT WHICH I DO NOT RECALL NOW, TO PROPERLY INFLATE THE PASSENGER SIDE AIRBAG. I MADE SOME INQUIRING ON LINE AND FOUND THAT THIS IS A COMMON PROBLEM WITH DIFFERENT MODELS OF BMWS, AS WELL AS OTHER BRANDS. I CONTACTED BMW USA AND WAS TOLD THAT THERE WAS A RECALL FOR THE DRIVER SIDE AIRBAG BUT NOTHING FOR THE PASSENGER SIDE. MY VEHICLE ONLY HAS 85,000 MILES, RELATIVELY NEW, FOR A BMW, AND IS FACING THIS TYPE OF MALFUNCTION. I BELIEVE THAT AN INVESTIGATION SHOULD BE LAUNCHED BY YOUR AGENCY AND EXPLORE THE POSSIBILITY OF ISSUING A RECALL TO FORCE BMW USA TO TAKE RESPONSIBILITY IN THIS MATTER. THESE TYPE OF REPAIRS ARE VERY PRICEY AND SHOULD BE COVERED BY BMW, SINCE ITS HAPPENING TO SO MANY MODELS AND AROUND THE SAME AMOUNT OF MILES.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA INFLATORS/AIR BAGS - EXCEPT FOR RECEIVING A COUPLE GENERIC LETTERS ABOUT THE RECALL ABSOLUTELY NOTHING SEEMS TO BE HAPPENING TO EXPEDIENTLY RESOLVE THE ISSUE. SEEMS LIKE LAWYERS HAVE DONE THE PAPERWORK TO COMPLY WITH RECALL BUT THE PROCESS IS IN STALL MODE NOW AND NOTHING IS BEING DONE? IT WOULD BE NICE IF THERE WAS SOME ACCOUNTABILITY TO MAKE SOME PROGRESS AND THE CONSUMERS ARE BEING INFORMED AND PROVIDED SOME ACTUAL PROOF THIS RECALL IS GOING TO BE FIXED WITHIN A REASONABLE TIMEFRAME. GIVEN THAT MOST CARS LAST 10 YEARS TYPICALLY BEFORE GETTING NEW ONE, HOW LONG IS IT REASONABLE TO WAIT? I CAN TELL YOU IF BMW DOES NOT TAKE ACTION AND RESPONSIBILITY TO FIX THIS RECALL SOON ... IT WILL BE MY LAST BMW I PURCHASE NEW OR USED. IT JUST LOOKS LIKE A TOTAL LACK OF CONCERN, LACK OF ACTION, LACK OF ACCOUNTABILITY.

TL* THE CONTACT OWNS A 2010 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS), HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

CALLED NEW CENTURY BMW. TALKED TO SERVICE MANAGER, TONY HAWKINS. HE CLAIMS HE CAN'T FIXED MY CAR, PARTS UNAVAILABLE. ASKED WHAT HAPPENS IF I'M INVOLVED IN AN ACCIDENT AND DUE TO FAILURE OF SERVICING THE RECALL I OR MY FAMILY BECOME SERIOUSLY INJURED OR IT RESULTS TO DEATH... HE SAID SORRY, CAN'T HELP. ASKED WHAT OTHER OPTIONS DO I HAVE, HE SAID I HAVE TO FIND OUT THE PARTS NUMBER THAT NEEDS TO BE REPLACED. I TOLD HIM I DON'T KNOW ANYTHING ABOUT CARS, NOR PARTS NUMBER AND WHERE IN THE WORLD WOULD I FIND OUT THE INFO. HE SAID HE CAN'T HELP.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW X5. THE CONTACT STATED THAT THE AIR BAG LIGHT REMAINED ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) AND 16V364000 (AIR BAGS) AND STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,626. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/06/16*LJ

TAKATA RECALL...RECEIVED LETTER INFORMING THAT RECALLED TAKATA AIRBAGS ARE ON MY CAR. I CALLED DEALER TO GET IT FIXED AND WAS TOLD THEY HAVE NO PARTS. I CALLED MAIN BMW CORPORATE HQ AND WAS TOLD THEY HAD NOTHING FOR ME AND OFFERED NO HELP. I EXPLAINED THAT THIS MAKES ME FEARFUL SINCE WE LIVE IN HIGH-HUMIDITY TEXAS (CAR CAME FROM FLORIDA) AND RESEARCH INDICATES HUMIDITY MAY PLAY A ROLE IN AIRBAG FAILURES. BOTH DEALER AND HQ JUST SAID CAN'T DO ANYTHING. WE'RE FORCED NOW TO DRIVE A DANGEROUS CAR OR GET THE BAGS TURNED OFF. EITHER WAY, THEY'RE PLAYING RUSSIAN ROULETTE WITH OUR LIVES! WANT FEDERAL PRESSURE ON THEM TO GET ON IT TO FIX THIS PROBLEM. SURELY, SAFE AIRBAGS CAN BE MANUFACTURED BY OTHERS BESIDES TAKATA. WHATEVER IT TAKES, THIS IS URGENT TO FAMILIES DRIVING THESE CARS.

TL* THE CONTACT OWNS A 2010 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V364000 (AIR BAGS) AND 16V071000 (AIR BAGS); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 07/27/16*LJ UPDATED 08/01/16.*JB

TL* THE CONTACT OWNS A 2010 BMW X5. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. AS A RESULT, THE CONTACT SUSTAINED CHEST, NECK, AND ARM INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.