9 complaints reported

2011 BMW X5 UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
9
Crashes
0
Fires
2
Injuries
0

Complaint Timeline

Chronological view of owner reports

Jul 2023

Sunroof window exploded/shattered without cause while driving on highway

Type: Vehicle, Vehicle: 2011 BMW X5, Manufacturer: BMW of North America, LLC
Incident: May 2023
Jan 2020

BURNING SMELL COMING FROM FAULTY/LEAKY EGR COOLER. EGR COOLER IS LEAKING INTERNALLY AND MIXING WITH SOOT AND BEING EXPELLED ONTO FRONT TIMING COVER. NOTICED SMELL AFTER LAST SERVICE 11/29/19. TOOK TO DEALERSHIP TO INVESTIGATE 1/13/2020. AFTER FURTHER RESEARCH THIS IS A KNOWN ISSUE (RECALLED) WITH BMW DIESELS MANUFACTURED 2010 -2017 IN THE USA AND ALSO EUROPE AND KOREA. THE MANUFACTURER DATES NEED TO BE EXTEND AS THIS IS A PROBLEM WITH VEHICLES OUTSIDE THE CURRENT RECALL DATES.

Type: Vehicle, Vehicle: 2011 BMW X5, Manufacturer: BMW of North America, LLC
Incident: Nov 2019
May 2018

TAKATA RECALL: RESTRAINT SYSTEM MALFUNCTION. ERROR MESSAGE SAYS FAULT IN PASSENGER RESTRAINT SYSTEM AFFECTING THE THE AIRBAG, BELT TENSIONER OR BELT FORCE LIMITER. HAPPENED A FEW DAYS AFTER THE RECALL ON AIRBAGS AND DRIVE SHAFT WAS PERFORMED AT THE DEALERSHIP. THEY ONLY REPLACED THE DRIVER SIDE AIRBAGS EVEN THIUGHNIT WAS ADVISED THAT PASSAENGER MIGHT BE AFFECTED. I WAS TOLD THAT FOR THIS PARTICULAR VIN PASSENGER SIDE WAS NOT AFFECTED. IF NOT THEN WHY AM I NOT GETTING THIS ERROR MESSAGE?? I FEEL HIGHLY UNSAFE TRAVELING IN THE VEHICLE WITH MY CHILDREN AS PASSENGER IN THE CAR NOW. I WAS TOLD BY THE DEALERSHIP THAT THAT REPAIRS DO NOT FALL UNDER THE RECALL PURVIEW AND THEREFORE WILL REQUIRE A DIAGNOSTIC FEE TO FIGURE OUT WHAT ACTUALLY MAY BE THE ISSUE AND THEN I WILL HAVE TO PAY THE CAUSE TO FURTHER RECTIFY WHAT EVER MAY THE CAUSE. I HAVE NEVER BEEN IN A CRASH OR ACCIDENT IN THIS CAR THAT AFFECT ANY THING OF THIS SORT WITH CAR SO THIS IS HIGHLY DOSAPPOJNTING!!!

Type: Vehicle, Vehicle: 2011 BMW X5 DIESEL SAV, Manufacturer: BMW of North America, LLC
Incident: May 2018
Dec 2017

THE VEHICLE EMISSION SYSTEM IS CLOGGING UP DUE TO THE DIESEL EMISSIONS SET UP IN THE BMW DIESEL ENGINES. WHERE MOST CAR MANUFACTURERS EMISSION WARRENTIES ARE 80-85KMI BMW IS 70KMI. EVEN THOUGH THERE ARE NUMEROUS COMPLAINTS BMW IS NOT DOING ANYTHING UNLESS YOUR WILLING TO PAY $$$$$$. THE #1 PROBLEM IS THE EGR COOLER.,CAUSING SOME PEOPLE TO INSTALL AFTERMARKET [ILLEGAL] KITS TO AVOID THESE PROBLEMS.THE VEHICLE RUNS ALMOST NORMAL BUT IT SUFFERS IN FUEL ECONOMY.

Type: Vehicle, Vehicle: 2011 BMW X5 DIESEL SAV, Manufacturer: BMW of North America, LLC
Incident: Oct 2017
Jun 2017

TRANSMISSION PROBLEM I HAVE A 2011 BMW X5 XDRIVE35D AND I HAVE EXPERIENCED FOR THE THIRD TIME THAT WHEN I'M ON A LOCAL HIGHWAY WHEN I ACCELERATE TO GO A LITTLE FASTER MY TRANSMISSION GOES INTO A FAILURE MODE TO WHERE I HAVE NO GEARS, AND WHEN I GET THAT MESSAGE I TRY TO ACCELERATE TO PULL OVER TO THE SIDE SAFELY THE ENGINE JUST REVS REALLY HIGH. I TRY TO PULL OVER TO SAFETY OR TO THE SIDE SO I HAVE TO COAST IT. PRETTY UNSAFE WHEN YOUR WITH FAMILY AND THE LOCAL HIGHWAY HAS A LOT OF TRAFFIC AND SEMI TRUCKS. THIS SHOULD BE CONSIDERED A RECALL WITH THE CAR ONLY HAVING 63K AND IT PUTS FAMILIES AND OR INDIVIDUALS AT HARMS WAY OR EVEN RESULTING A BAD COLLISION.

Type: Vehicle, Vehicle: 2011 BMW X5 DIESEL SAV, Manufacturer: BMW of North America, LLC
Incident: Jun 2017
Jun 2017 Fire

MY WIFE'S BMW WAS PARKED IN OUR GARAGE UPON RETURNING FROM THE DEALERSHIP WHERE A SERVICE RECALL HAD BEEN PERFORMED. THE CAR SELF COMBUSTED DESTROYING THE BMW X5 , MY BMW 328 XI, OUR GARAGE AND PORTIONS OF OUR CONDO ADJACENT TO THE GARAGE.

Type: Vehicle, Vehicle: 2011 BMW X5, Manufacturer: BMW of North America, LLC
Incident: Dec 2014
May 2017 Fire

VEHICLE WAS PARKED IN GARAGE AT HOME AND RANDOMLY BURST INTO FLAMES AT APPROXIMATELY 2AM. FIRE CAUSED OVER $800,000 IN DAMAGE AND HOME TOOK WELL OVER A YEAR TO REPAIR. INSURANCE AND FIRE INVESTIGATORS DETERMINED THAT THE CAUSE OF THE FIRE COULD NOT HAVE BEEN ANYTHING IN THE GARAGE WITH THE EXCEPTION OF THE CAR, BUT I HAVE YET TO RECEIVE ANY TYPE OF FORMAL REPORT AND IT HAS BEEN OVER THREE YEARS.

Type: Vehicle, Vehicle: 2011 BMW X5, Manufacturer: BMW of North America, LLC
Incident: Jan 2014
Oct 2016

FRONT DRIVE SHAFT: I WAS ON THE ROAD WITH MY WIFE AND 1YEAR OLD SON WHEN A LOUD BANG SOUND ORIGINATED FROM UNDERNEATH THE CAR TRAVELING AT APPROXIMATELY 70 MPH. I PULLED OVER TO THE SIDE LUCKILY WITHOUT CAUSING ANY ACCIDENTS AND LOOKED BENEATH IT TO FIND THE DRIVE SHAFT DANGLING BELOW. I KNOW THERE WAS A RECALL ISSUED IN THIS MATTER BUT IT ONLY APPLIED TO EARLIER MODELS BY A FEW MONTHS. WHY IS THIS HAPPENING AT ALL WHEN THE CAR ONLY HAS 80K MILES?

Type: Vehicle, Vehicle: 2011 BMW X5, Manufacturer: BMW of North America, LLC
Incident: Oct 2016
Sep 2015

THIS CAR ONLY HAS A LITTLE OVER 40K MILES. WAS DRIVING LONG DISTANCE ON FREEWAY AND SLOWLY I NOTICE STRANGE NOISE COMING FROM THE WHEEL WELL AREA FROM INSIDE THE CAR. I JACKED THE CAR UP AND DO A SPIN AND TURN OUT IT IS THE BEARING MAKING NOISE. CAN'T BELIEVE THIS FAILS AT SUCH A LOW MILEAGE. WILL THIS AFFECT THE DRIVESHAFT OR ANYTHING SAFETY OF THE CAR AT HIGH SPEED. PLEASE LET ME KNOW IF BMW HAS A RECALL FOR THIS. THANKS

Type: Vehicle, Vehicle: 2011 BMW X5, Manufacturer: BMW of North America, LLC
Incident: Aug 2015

Trend Over Time

Complaints by year

Quick Summary

The 2011 BMW X5 has 9 UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.