2016 BMW X5 POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

While running house errands April 26,2024, late in the afternoon around 4:15 pm to 4:30 pm or so estimated BMW X5 suddenly shutdown in the middle of road from a major stop light intersection with no warning signs displayed on the dashboard no display of any indicators on the dashboard just suddenly shutdown car would not move & could not operate the car : many cars behind us were inconvenienced & some drivers pissed off since I was blocking traffic Called towing services & got the the car finally moved physically to our home address : hazard signal could not be operated due to shutdown off the car Very scary & a major safety concern for me & wife due to this incident on top creating a very stressful situation & scenario for road conditions due to the car incident How can a car suddenly shutdown & not able to operate it w no warnings for any driver ? I was driving the car when this incident took place Please investigate this matter as it’s very concerning from a risk & safety matter

Vehicle looses power with " Powertrain Malfunction' displaying on the dashboard. Several codes for the Hybrid Battery failure. Per BMW USA, Hybrid System has 8 years 80000 mile warranty. BMW USA and or authorized BMW Dealership does not want to honor the warranty, claiming the Hybrid Battery might have been OVERUSED. Vehicle only has 65K miles and it is within the warranty period.

The contact owns a 2016 BMW X5. The contact stated while driving approximately 30-70 MPH, the vehicle lost motive power. The check engine warning light and an unknown warning light were illuminated. The vehicle was taken to the local dealer where it was diagnosed that no issues were found. The vehicle was then taken to an independent mechanic where the air shaft suspension and the cylinder were replaced, and other unknown repairs were completed; however, the failure recurred. The vehicle was taken back to the independent mechanic who informed the contact that the failure might be associated with NHTSA Campaign Number: 16V919000 (Electrical system). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 49,000.

The electric drivetrain, electric engine and the gasoline malfunctioned while the car was driving at speed from 40-50 miles. The car was build with two engine, the electric motor and a twin turbo gasoline engine. The Electronic drivetrain system was designed for first off start the electric engine will drive car until the battery is depleted then the gasoline engine will take over or some time inter exchange the drive. The problem was in cold weather regarding event with the electric battery is fully charged while driving at speed from 30 miles up to 50 miles per hours the electric engine stall for 5-10 second and the gasoline engine does not run either. As result the car was moving at speed 30-50 mile per hours with no power pushing the car at all, when the driver push on the accelerator pedal the car electric engine or the gasoline engine is not respond in 5-10 second. When driving under certain condition that needed the driver to change lane or accelerate the car out of traffic the car simply stall and not respond in 5-10 second on the road or freeway during traffic hours is serious dangerous. BMW does acknowledge of the problem and called " Electrical Machine Electronics' EME wiring harness connector warranty but not recall or admit the dangerous nor the serious of the issue. BMW simply sending out letter to car owner saying due to customer satisfaction regard EME common issue they extend the EME (Electrical Machine Electronics) to 10 years/120,0000 miles warranty. And this is not recall just an extend warranty. BMW even explained by their own word in the letter "if the issue occur your vehicle will store the corresponding fault codes that will be generated, and additionally, the malfunction Powertrain Malfunctions warning light will be on with an illuminated." I took the car to dealer, they keep the car 3 days concluded it was faulty batter cable, charging me $680, one month later same issue, they claim the car batter was the issue, replaced, same issue again