4 complaints reported

2016 BMW X5 Structure

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
4
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Dec 2020

WHILE DRIVING ON A HIGHWAY, THE SUNROOF EXPLODED. NOTHING HIT THE CAR TO CAUSE IT TO BUST.

Type: Vehicle, Vehicle: 2016 BMW X5, Manufacturer: BMW of North America, LLC
Incident: Dec 2020
Oct 2020

I WAS DRIVING MY BMW X5 AT APPROXIMATELY 9:30PM ON INTERSTATE 93 GOING NORTH IN MASSACHUSETTS, WHEN I HEARD A EXPLOSION ABOVE MY HEAD. I IMMEDIATELY EXITED THE HIGHWAY TO EXAMINE WHAT HAD CAUSE THE EXPLOSION. WHEN I EXAMINED THE ROOF OF THE VEHICLE, I NOTICED A HUGE CRATER IN THE CENTER OF THE SUNROOF WITH SHARDS OF GLASS COVERING MOST OF THE CRATER WHERE THE INTACT SUNROOF WAS LOCATED. I DID NOT NOTICE AND OBJECT THAT MIGHT HAVE CAUSE THE EXPLOSION, NO ICE- IT IS WINTER IN MASSACHUSETTS, NO ROCKS THAT MIGHT HAVE IMPACTED THE SUNROOF TO CAUSE THE EXPLOSION, THE ONLY THING THAT WAS VISIBLE TO ME WERE BROKEN GLASS. PRIOR TO THIS EVENT, I HAD NO REASON TO BE CONCERNED THAT THERE WAS SOMETHING WRONG WITH THE SUNROOF, I HAD NEVER HEARD ANY SOUNDS COMING FROM THE SUNROOF AND I NEVER HEARD OR SAW A ROCK, PIECE IF METAL OR ANY OTHER OBJECT IMPACTING THE ROOF OR SUNROOF.

Type: Vehicle, Vehicle: 2016 BMW X5, Manufacturer: BMW of North America, LLC
Incident: Jul 2020
May 2019

THE PANORAMIC SUNROOF SHATTERED AFTER CLOSING THE DRIVER DOOR FROM THE INSIDE. THE CAR HAD BEEN SITTING IN THE MIDDLE OF A PARKING LOT.

Type: Vehicle, Vehicle: 2016 BMW X5, Manufacturer: BMW of North America, LLC
Incident: May 2019
Jan 2017

MY CAR BMW X5 WAS DAMAGES BY ACCIDENT, WHICH WAS CAUSED BY THE MALFUNCTIONING OF THE TAILGATE, WHICH OPEN SPONTANEOUSLY TWICE WITHOUT WARNING NEITHER BY SOUND NOR BY COMMAND. THE ACCIDENT HAPPENED WHEN I TURNED ON THE ENGINE WITH ATTEMPT TO MOVE FROM THE BUILDING GARAGE. ALLEGEDLY WARNING SYSTEM MUST BE DESIGNED IN THE BMW X 5. THE WARNING SYSTEM WAS NOT FUNCTIONING, WHICH CONTRIBUTED TO THE ACCIDENT. I CAN PROVIDE YOU WITH FOOTAGE, IN WHICH YOU WILL BE ABLE TO SEE THE EVENT OF ACCIDENT. ALSO, I CAN DEMONSTRATE, AS YOU CAN SEE ON FOOTAGE, THAT I MADE A FAIR ATTEMPT TO PREVENT THE ACCIDENT BY TRYING TO CLOSE SPONTANEOUSLY OPEN TAILGATE, WHICH RE-OPEN AGAIN SPONTANEOUSLY WITHOUT ANY WARNINGS. THE REAR TAILGATE GLASS EXPLODED IN A PIECES OF NEEDLE AND HALF A DIME SIZE AFTER POSSIBLE MINOR TOUCH OF THE REAR WIPER. IF THE MINOR IMPACT OF THE REAR WIPER TOOK PLACE, IT MUST NOT CAUSE SUCH DISPROPORTIONAL DAMAGES TO THE CAR SUCH AS EXPLOSION OF THE REAR TAILGATE WINDOW. THE PICTURE OF THE DEBRIS ALSO IS AVAILABLE. THE ARBELLA INSURANCE COMPANY DETERMINED THIS EVENT AS A SIMPLE CAR ACCIDENT, SINCE THE ARBELLA INSURANCE COMPANY DOES NOT AN EQUIPMENT TO DETERMINE IF LOCKS OR COMPUTER OF THE BMW X5 WERE MALFUNCTIONING. BMW USA WERE NOT ABLE TO DIAGNOSE FOR THE SAME REASON, LACK OF EQUIPMENT, THE CAUSE OF THE ACCIDENT. NEITHER ONE ORGANIZATION THE ARBELLA INSURANCE NOR BMW USA HAD BEEN ADDRESSED THE SAFETY ISSUES DUE TO MALFUNCTIONED CAR COMPUTER NOR EXPLOSION OF THE TAILGATE REAR WINDOW.

Type: Vehicle, Vehicle: 2016 BMW X5, Manufacturer: BMW of North America, LLC
Incident: Nov 2016

Trend Over Time

Complaints by year

Quick Summary

The 2016 BMW X5 has 4 Structure complaints on file. Review the timeline above for detailed owner experiences.