2020 Model Year

Cadillac XT5

NHTSA Complaints & Reliability Data

Compare
Complaints
18
Recalls
0
Crashes
0
Severe
0

Recent Complaints

Latest owner reports

Power Train
Feb 2026

The contact owns a 2020 Cadillac XT5. The contact stated that while in drive and attempting to shift into reverse (R), the gear shifter knob fractured...

Seat Belts
Jan 2026

The contact’s father owns a 2020 Cadillac XT5. The contact stated that while attempting to use the driver's side rear seat belt, the seat belt failed...

UNKNOWN OR OTHER
Oct 2025

WHEN BACKING OUT OF GARAGE THE BACKUP CAMERA STOPS WORKING IN THE SUN LIGHT MUST WAIT 2 MINUTES FOR IT TO START WORKING IN SUN LIGHT. WHILE BACKING OU...

ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Aug 2025

Auto shut down completely in the middle of the road. No one including tow truck driver could not put vehicle into neutral. Once the vehicle was towe...

Steering
Jul 2025

The shift gear cracked and became inoperable serious safety issue. Unable to place the car in park reverse or drive

Power Train
Mar 2025

When driving on the interstate traveling roughly 70 miles an hour went to accelerate and vehicle transmission made a hard shift and clunk. Then RPMs a...

STEERING,ENGINE
Jan 2025

Faulty termostat which creates reduce steering error code PO128, tempeture indicator is not listed on the dash board, engine RPMs are increased. This...

Structure
Sep 2024

The contact owns a 2020 Cadillac XT5. The contact stated that the gear shifter plastic and connectors connected to the cover of the wiring had detache...

VEHICLE SPEED CONTROL,SERVICE BRAKES
Aug 2024

The contact called on behalf of her grandmother who owns a 2020 Cadillac XT5. The contact stated while driving approximately 60 MPH and attempting to...

Engine
May 2023

This vehicles transmission has went out twice. Both while driving and could have caused death on the freeway because the vehicle came to a complete st...

VS

Vehicle Safety Research Team

Automotive Data Analysts

Independent researchers analyzing NHTSA data to help consumers make informed vehicle decisions.

Data updated: March 5, 2026

Summary

The 2020 Cadillac XT5 has 18 complaints and 0 recalls on record. The most commonly reported issue is Power Train.

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