2020 Cadillac XT5 Steering
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
The shift gear cracked and became inoperable serious safety issue. Unable to place the car in park reverse or drive
POWER STEERING ASSIST HAS FAILED ON 2 OCCASIONS. THE FIRST IN LATE JAN. 2021, WITH APPROX 2000 MILES ON THE ODOMETER, AND THE SECOND ON 30 APRIL 2021. ON THE FIRST OCCASION, THERE WAS NO POWER STEERING ASSIST AT START-UP AFTER STOPPING FOR FUEL. THE SECOND WAS WHILE DRIVING AT APPROX. 40 MPH. THE OPERATOR WAS ABLE TO PULL OVER, OUT OF TRAFFIC SAFELY. ON BOTH OCCASIONS, THE VEHICLE EXPERIENCE WAS VERY HEAVY MANUAL STEERING; AND THE SHORT-TERM REMEDY WAS TO POWER OFF THE VEHICLE AND RESTART AFTER 5 OR SO MINUTES TO CONTINUE TRAVELING WITHOUT ISSUE. ON THE FIRST OCCASION, DEALER SERVICE FOUND NO ERROR CODES. TECHNICIAN SCANNED PROGRAMMING FOR 'PSCM' WITH 'SPS' AND FOUND AN UPDATE TO ADDRESS THE REPORTED ISSUE. TECHNICIAN REPROGRAMMED THE POWER STEERING MODULE W 'SPS'. THE VEHICLE WILL BE SERVICED ON 3 MAY 2021 FOR THE SECOND EPISODE.
Trend Over Time
Complaints by year
Other Issues
Common problems reported
Quick Summary
The 2020 Cadillac XT5 has 2 Steering complaints on file. Review the timeline above for detailed owner experiences.